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Marriott Hotel Front Desk Jobs (NOW HIRING)

White Lodging Careers

Front Desk Supervisor

Milwaukee, WI · On-site

$16.75 - $21.50/hr

As a full-service Marriott brand hotel, the Milwaukee Marriott Downtown holds its front office team ... We are hiring a Front Desk Supervisor to support daily front office operations at the Milwaukee ...

Zieg Hospitality Corporation

$16/Front Desk

Lakewood Ranch, FL · On-site

$13.75 - $17.25/hr

Marriott Hotel Employment Type: Full-Time / Part-Time Position Summary We are seeking a friendly, professional, and customer-focused Front Desk Agent to join our team. As the first point of contact ...

CUSA, LLC

Front Desk Marriott

Tuscaloosa, AL

$13.25 - $16.75/hr

Hotel Front Desk Supervisor CUSA, LLC, one of the most successful hotel management companies in the industry is searching for a Front Desk Supervisor for the Courtyard Hotel Tuscaloosa, AL. Courtyard ...

CUSA, LLC

Front Desk Marriott

Tuscaloosa, AL · On-site

$15 - $17/hr

Hotel Front Desk Supervisor CUSA, LLC, one of the most successful hotel management companies in the industry is searching for a Front Desk Supervisor for the Courtyard Hotel Tuscaloosa, AL. Courtyard ...

CUSA, LLC

Front Desk Marriott

Tuscaloosa, AL · On-site

$15 - $17/hr

Hotel Front Desk Supervisor CUSA, LLC, one of the most successful hotel management companies in the industry is searching for a Front Desk Supervisor for the Courtyard Hotel Tuscaloosa, AL. Courtyard ...

CUSA, LLC

Hotel Front Desk Agent

Tuscaloosa, AL · On-site

$13 - $15/hr

Hotel Front Desk Agent CUSA, LLC, one of the most successful hotel management companies in the industry is searching for a Front Desk Agent for the Fairfield Inn and Suites by Marriott in Tuscaloosa ...

CUSA, LLC

Hotel Front Desk Agent

Tuscaloosa, AL

$13.25 - $16.75/hr

Hotel Front Desk Agent CUSA, LLC, one of the most successful hotel management companies in the industry is searching for a Front Desk Agent for the Fairfield Inn and Suites by Marriott in Tuscaloosa ...

Moxy by Marriott

Hotel Front Desk Supervisor

Asheville, NC · On-site

$16 - $20.75/hr

What Makes a McKibbon Hotel Front Desk Supervisor? As a key member of the front desk leadership ... Experience with major hotel brands like Marriott, Hilton, or Starwood (highly desired). * The ...

Commonwealth Hotels

Front Desk Associate

Canton, OH · On-site

$13 - $16.75/hr

The Fairfield Inn and Suites by Marriott Canton South is seeking a Full-Time Hotel Guest Service Agent, Hotel Front Desk Clerk, or Hotel Front Office Agent. About Us: Working at the Fairfield Inn and ...

Commonwealth Hotels

Front Desk Associate

Canton, OH · On-site

$13 - $16.75/hr

The Fairfield Inn and Suites by Marriott Canton South is seeking a Full-Time Hotel Guest Service Agent, Hotel Front Desk Clerk, or Hotel Front Office Agent. About Us: Working at the Fairfield Inn and ...

CUSA, LLC

Hotel Front Desk Agent

Tuscaloosa, AL · On-site

$13 - $15/hr

Hotel Front Desk Agent CUSA, LLC, one of the most successful hotel management companies in the industry is searching for a Front Desk Agent for the Fairfield Inn and Suites by Marriott in Tuscaloosa ...

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Marriott Hotel Front Desk information

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How much do marriott hotel front desk jobs pay per hour?

As of Aug 2, 2026, the average hourly pay for marriott hotel front desk in the United States is $15.66, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $17.31 per hour, depending on experience, location, and employer.

What is the difference between Marriott Hotel Front Desk vs Marriott Hotel Concierge?

AspectMarriott Hotel Front DeskMarriott Hotel Concierge
Primary RoleCheck-in/check-out, guest inquiries, reservationsPersonalized guest services, local recommendations, special arrangements
Required CredentialsHigh school diploma, customer service skillsHigh school diploma, excellent communication, hospitality experience
Work EnvironmentFront desk area, fast-paced hotel lobbyHotel lobby, guest services desk, often more personalized interactions

The Marriott Hotel Front Desk primarily handles guest check-ins, reservations, and inquiries, focusing on operational tasks. In contrast, the Marriott Hotel Concierge offers personalized services, assisting guests with local recommendations and special arrangements. Both roles require strong customer service skills and are essential in the hospitality industry, but they differ in daily responsibilities and guest interaction levels.

What are the key skills and qualifications needed to thrive as a Marriott Hotel Front Desk agent, and why are they important?

To thrive as a Marriott Hotel Front Desk agent, you need excellent customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with property management systems (such as Opera) and reservation software, as well as handling payment processing, is important. Strong interpersonal communication, problem-solving abilities, and a professional demeanor help agents excel in guest interactions. These skills ensure efficient operations, guest satisfaction, and the positive brand experience expected at Marriott properties.

What are the main responsibilities of a Marriott Hotel Front Desk associate?

Marriott Hotel Front Desk associates are responsible for greeting guests, checking them in and out, managing reservations, and answering questions about the hotel and its services. They handle payments, resolve guest concerns, and coordinate with housekeeping and other departments to ensure a smooth guest experience. Excellent customer service, attention to detail, and the ability to multitask are essential for this role.

What are some common challenges faced by front desk staff at Marriott Hotels, and how can they be managed?

Front desk staff at Marriott Hotels often encounter challenges such as managing high guest volumes during peak hours, addressing last-minute reservation changes, and resolving guest concerns promptly. Effective communication, strong organizational skills, and the ability to stay calm under pressure are essential for overcoming these challenges. Marriott provides training and support systems, such as standard operating procedures and team collaboration tools, which help front desk associates deliver consistent and exceptional guest service even during busy periods.
What cities are hiring for Marriott Hotel Front Desk jobs? Cities with the most Marriott Hotel Front Desk job openings:
What states have the most Marriott Hotel Front Desk jobs? States with the most job openings for Marriott Hotel Front Desk jobs include:
What job categories do people searching Marriott Hotel Front Desk jobs look for? The top searched job categories for Marriott Hotel Front Desk jobs are:
Marriott Hotel Front Desk jobs near you
Infographic showing various Marriott Hotel Front Desk job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 20% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $32,583 per year, or $15.7 per hour.

Front Desk Supervisor

White Lodging Careers

Milwaukee, WI • On-site

$16.75 - $21.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 17 days ago

Job description

Description
Who We Are
White Lodging develops and operates a portfolio of award-winning premium hotels, rooftop bars, and restaurants in some of the country's most dynamic cities. We know that the hospitality business, like life, is about how you make people feel. That's where you come in. You'll help bring the virtue of hospitality to life while we create an environment that allows you to be your best self and grow.
Milwaukee Marriott Downtown is one of Milwaukee, Wisconsin's premier full-service Marriott properties - a high-profile hotel in the heart of downtown Milwaukee, serving business travelers, leisure guests, and convention attendees in one of the Midwest's most vibrant and growing urban markets. As a full-service Marriott brand hotel, the Milwaukee Marriott Downtown holds its front office team to the highest standards of guest service, brand compliance, and operational excellence - making this a compelling opportunity for a hospitality professional ready to take their first step into hotel leadership.
We are hiring a Front Desk Supervisor to support daily front office operations at the Milwaukee Marriott Downtown. This is an entry-level hotel leadership role in Milwaukee, Wisconsin for a hospitality professional who is ready to take the next step - supervising a front desk team, owning shift operations, and delivering the exceptional guest experience that defines a premium Marriott hotel stay. Whether you're an experienced front desk agent ready to step into your first hotel supervisory role, a guest services professional looking for front desk supervisor jobs in Milwaukee, WI, or a hospitality professional seeking an entry-level leadership role at a downtown Milwaukee Marriott property, White Lodging is the place to grow. With multiple hotel properties in each market, your path to Front Desk Manager and beyond starts here.
What You'll Do
  • Deliver the highest quality of guest service on every shift at the Milwaukee Marriott Downtown - greeting and directing guests, managing check-ins and check-outs, and anticipating and exceeding guest expectations at every front desk touchpoint
  • Run the "perfect shift" - ensuring all front desk checklist items are completed, Marriott brand standards are consistently upheld, and the front office team is set up for success from the first moment to the last
  • Supervise front desk agents and associates - monitoring performance, enforcing Marriott brand and White Lodging service standards, and providing real-time coaching and support throughout each shift
  • Oversee all front desk and front office operations in the absence of the Front Desk Manager - serving as the on-shift leader and primary point of escalation for guest concerns and team needs at this downtown Milwaukee hotel
  • Perform hands-on front desk duties and operate hotel front office systems and equipment as needed - leading by example alongside your team every shift
  • Assist with new associate onboarding, training, and cross-training - helping build a knowledgeable, confident front desk team that delivers consistently exceptional hotel guest service
  • Handle additional responsibilities as assigned to maintain smooth hotel front office operations

What You'll Bring
  • Prior hotel front desk, guest services, or hospitality experience preferred - not required; we will train the right candidate with the right attitude and service instincts
  • A desire to step into a hotel leadership role and grow your career - this is an entry-level supervisory position at a full-service downtown Milwaukee Marriott hotel with a clear path to Front Desk Manager
  • An outgoing personality, positive attitude, and genuine passion for delivering exceptional hotel guest service on every shift
  • Adaptability and composure in a fast-paced hotel front office environment - you handle the unexpected with professionalism and keep your team focused and guest-ready
  • Strong communication skills and a natural ability to support, motivate, and direct a hotel front desk team at a premium Marriott-brand property
  • Flexibility to work varied shifts - including evenings, weekends, and holidays as a full-service Milwaukee hotel operation requires

What You Can Look Forward To
  • Advanced scheduling with easy shift swapping via our app
  • DailyPay - get paid when you need it
  • Unlimited employee referral bonuses
  • 401(k) with company match
  • Paid time off (PTO) with rollover
  • Complimentary wellness tools
  • Leadership development & tuition reimbursement
  • Discounts on hotel rooms, dining, and travel
  • Growth opportunities across multiple hotel properties in your market
  • Full-time associates also receive:
    • Medical, dental, and vision insurance - starting day 1
    • Life and disability insurance
    • Paid parental leave
    • Employee Assistance Program (EAP)

White Lodging is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will be considered regardless of race, color, religion, sex, national origin, disability, or veteran status. #WI100

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