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Marriott Hotel Front Desk Jobs (NOW HIRING)

Hotel Front Desk Agent

Augusta, GA ยท On-site

$13.50 - $17/hr

Complete the Lightspeed and Marriott training courses offered by Marriott within 90 days of hire ... hotel. * Attend and is involved in monthly front desk meetings. * Work closely with sales ...

Hotel Front Desk Clerk

Smithfield, NC ยท On-site

$12 - $14/hr

Hotel Front Desk Agent We are searching for an enthusiastic, service-focused hotel front desk agent ... Our portfolio features a diverse range of assets across renowned brands such as Marriott, Hilton ...

Hotel Front Desk Agent

Augusta, GA ยท On-site

$11 - $14/hr

Complete the Lightspeed and Marriott training courses offered by Marriott within 90 days of hire ... hotel. * Attend and is involved in monthly front desk meetings. * Work closely with sales ...

Hotel Front Desk Manager

Park City, UT ยท On-site

$17.75 - $23/hr

Hotel Park City , a proud member of Autograph Collection Hotels by Marriott International, is currently seeking a detailed and service driven, Front Desk Manager. The duties of this important ...

Front Desk Associate

Louisville, KY

$12.75 - $16.50/hr

The SpringHill Suites by Marriott Louisville Airport is seeking a Full-Time Hotel Guest Service Agent, Hotel Front Desk Clerk, or Hotel Front Office Agent. About Us: SpringHill Suites by Marriott ...

Hotel Front Desk Agent

Augusta, GA ยท On-site

$13.50 - $17/hr

Complete the Lightspeed and Marriott training courses offered by Marriott within 90 days of hire ... hotel. * Attend and is involved in monthly front desk meetings. * Work closely with sales ...

Front Desk Associate

Louisville, KY ยท On-site

$13.50 - $17.25/hr

The SpringHill Suites by Marriott Louisville Airport is seeking a Full-Time Hotel Guest Service Agent, Hotel Front Desk Clerk, or Hotel Front Office Agent. About Us: SpringHill Suites by Marriott ...

Front Desk Associate

Louisville, KY ยท On-site

$13.50 - $17.25/hr

The SpringHill Suites by Marriott Louisville Airport is seeking a Full-Time Hotel Guest Service Agent, Hotel Front Desk Clerk, or Hotel Front Office Agent. About Us: SpringHill Suites by Marriott ...

Front Desk Agent

Erlanger, KY ยท On-site

$14 - $17.75/hr

The Residence Inn by Marriott Cincinnati Airport is seeking a Hotel Guest Service Agent, Hotel Front Desk Clerk, or Hotel Front Office Agent. About Us: Residence Inn by Marriott Cincinnati Airport ...

Hotel Front Desk

Chattanooga, TN ยท On-site

$15 - $16/hr

Front Desk Associates-- The Element by Westin (Marriott) | Chattanooga, TN Location: The Element by ... Previous hotel experience required; Marriott brand experience strongly preferred About Us The ...

Hotel Front Desk Manager

Myrtle Beach, SC ยท On-site

$13.50 - $17.50/hr

The Residence Inn by Marriott Myrtle Beach Oceanfront is currently hiring for a full-time Front ... Minimum of 3 years of Hotel Front Desk experience, including at least 1 year in a supervisory ...

We are searching for an enthusiastic, service-focused hotel front desk agent to join our guest ... Our portfolio features a diverse range of assets across renowned brands such as Marriott, Hilton ...

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Marriott Hotel Front Desk information

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How much do marriott hotel front desk jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for marriott hotel front desk in the United States is $15.66, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $17.31 per hour, depending on experience, location, and employer.

What are the main responsibilities of a Marriott Hotel Front Desk associate?

Marriott Hotel Front Desk associates are responsible for greeting guests, checking them in and out, managing reservations, and answering questions about the hotel and its services. They handle payments, resolve guest concerns, and coordinate with housekeeping and other departments to ensure a smooth guest experience. Excellent customer service, attention to detail, and the ability to multitask are essential for this role.

What are the key skills and qualifications needed to thrive as a Marriott Hotel Front Desk agent, and why are they important?

To thrive as a Marriott Hotel Front Desk agent, you need excellent customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with property management systems (such as Opera) and reservation software, as well as handling payment processing, is important. Strong interpersonal communication, problem-solving abilities, and a professional demeanor help agents excel in guest interactions. These skills ensure efficient operations, guest satisfaction, and the positive brand experience expected at Marriott properties.

What are some common challenges faced by front desk staff at Marriott Hotels, and how can they be managed?

Front desk staff at Marriott Hotels often encounter challenges such as managing high guest volumes during peak hours, addressing last-minute reservation changes, and resolving guest concerns promptly. Effective communication, strong organizational skills, and the ability to stay calm under pressure are essential for overcoming these challenges. Marriott provides training and support systems, such as standard operating procedures and team collaboration tools, which help front desk associates deliver consistent and exceptional guest service even during busy periods.

What is the difference between Marriott Hotel Front Desk vs Marriott Hotel Concierge?

AspectMarriott Hotel Front DeskMarriott Hotel Concierge
Primary RoleCheck-in/check-out, guest inquiries, reservationsPersonalized guest services, local recommendations, special arrangements
Required CredentialsHigh school diploma, customer service skillsHigh school diploma, excellent communication, hospitality experience
Work EnvironmentFront desk area, fast-paced hotel lobbyHotel lobby, guest services desk, often more personalized interactions

The Marriott Hotel Front Desk primarily handles guest check-ins, reservations, and inquiries, focusing on operational tasks. In contrast, the Marriott Hotel Concierge offers personalized services, assisting guests with local recommendations and special arrangements. Both roles require strong customer service skills and are essential in the hospitality industry, but they differ in daily responsibilities and guest interaction levels.

What cities are hiring for Marriott Hotel Front Desk jobs?

Cities with the most Marriott Hotel Front Desk job openings:

What states have the most Marriott Hotel Front Desk jobs?

States with the most job openings for Marriott Hotel Front Desk jobs include:

Infographic showing various Marriott Hotel Front Desk job openings in the United States as of August 2026, with employment types broken down into 75% Full Time, 24% Part Time, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $32,583 per year, or $15.7 per hour.

Hotel Front Desk Agent

Sheraton Augusta Hotel

Augusta, GA โ€ข On-site

$13.50 - $17/hr

Full-time

Re-posted 11 days ago


Job description

Job Purpose: To make, confirm and cancel reservations for guests in a pleasant, professional and efficient manner, creating a positive impression and helping to increase hotel occupancy.

Job Responsibilities:

  • Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment and travel directions.

  • Keep daily records of room availability, rates; "Set the house" (balancing and assigning rooms) daily; block rooms for VIPs daily; complete travel agent commissions and Priority Club updates daily

  • Enforce hotel and company credit policies.

  • Make, confirm and cancel reservations, usually over telephone, fax or other reservation system; track and bill "no-show" guests.

  • Use yield management polices to maximize revenue and occupancy.

  • Complete the Lightspeed and Marriott training courses offered by Marriott within 90 days of hire.

  • May perform duties of a general clerical nature within the hotel.

  • Attend and is involved in monthly front desk meetings.

  • Work closely with sales department to implement strategies to maximize room revenue.

  • May fill-in on front desk.

  • Other duties as assigned.

Education

  • HS Diploma or equivalent

Experience

  • 1 year of previous experience as front desk agent