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Night Shift Epic Help Desk Jobs (NOW HIRING)

TEKsystems

Service Desk Representative

Detroit, MI

$22/hr

Skills service desk, emr, Help desk, vpn, servicenow, epic, Help desk support, Outlook, Sharepoint, Citrix Top Skills Details service desk,emr Additional Skills & Qualifications - 3 or more years of ...

Infojini Inc

HELP DESK

Washington, DC · On-site

$23.25 - $31.75/hr

We offer an excellent compensation package Title : 1st Shift Help Desk Analyst (Shift from 7am to 3.30pm) Location: Washington, DC (locals only) Duration: 12 months contract position Client : Direct ...

Nebraska Medicine

Help Desk Analyst

Omaha, NE · On-site

$19.50 - $26.75/hr

Shift: First Shift (United States of America) Help Desk Analyst Be the first call that keeps healthcare moving. At Nebraska Medicine, our Technology Support team plays a critical role in ensuring ...

University of Toledo

$20/hr

MC AD Shift: 1 Start Time: End Time: Posted Salary: $20.00 per hour Responsible for providing technology support for help desk calls, the IT Help Desk - Temp will be responsible for, IT Help Desk.

New

Methodisthealthsystem

Help Desk Analyst

Dallas, TX

$20.25 - $27.75/hr

Wednesday - Saturday Work Shift : : Your Job: The Help Desk Analyst provides quality IS related technical support with a high degree of customer satisfaction in a timely manner to all MHS/MHC ...

The University of Toledo

Help Desk - Temp

Toledo, OH · On-site

$20/hr

MC AD Shift: 1 Start Time: End Time: Posted Salary: $20.00 per hour Responsible for providing technology support for help desk calls, the IT Help Desk - Temp will be responsible for, IT Help Desk.

Methodist Health System

Help Desk Analyst

Dallas, TX · On-site

$20.25 - $27.75/hr

Wednesday - Saturday Work Shift : : Your Job: The Help Desk Analyst provides quality IS related technical support with a high degree of customer satisfaction in a timely manner to all MHS/MHC ...

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All JobsEpic Help Desk JobsNight Shift Epic Help Desk Jobs

Night Shift Epic Help Desk information

See salary details

$13

$19

$27

How much do night shift epic help desk jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for night shift epic help desk in the United States is $19.70, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Night Shift Epic Help Desk vs Night Shift Epic Support Specialist?

AspectNight Shift Epic Help DeskNight Shift Epic Support Specialist
CredentialsEpic certifications, help desk experienceEpic certifications, technical support background
Work EnvironmentHelp desk, support center, healthcare ITSupport team, healthcare IT environment
Employer & IndustryHospitals, healthcare providers using EpicHealthcare organizations with Epic systems
Job FocusResponding to user issues, troubleshootingResolving technical Epic system issues, user support

Both roles involve supporting Epic systems in healthcare settings, with the Help Desk focusing on initial user support and troubleshooting, while the Support Specialist handles more complex technical issues. They share similar credentials and work environments, but differ in scope and depth of technical support provided.

More about Night Shift Epic Help Desk jobs
What cities are hiring for Night Shift Epic Help Desk jobs? Cities with the most Night Shift Epic Help Desk job openings:
What states have the most Night Shift Epic Help Desk jobs? States with the most job openings for Night Shift Epic Help Desk jobs include:
What job categories do people searching Night Shift Epic Help Desk jobs look for? The top searched job categories for Night Shift Epic Help Desk jobs are:
Night Shift Epic Help Desk jobs near you
Infographic showing various Night Shift Epic Help Desk job openings in the United States as of August 2026, with employment types broken down into 86% Full Time, and 14% Part Time. Highlights an 93% In-person, and 7% Remote job distribution, with an average salary of $40,985 per year, or $19.7 per hour.

Help Desk Representative

Expert Technology Services

Phoenix, AZ • On-site

$17.50 - $22.25/hr

Contractor

Re-posted 4 days ago

Job description

Help Desk Representative

Location: Phoenix, AZ (On-site)
Duration: 6 Months (with possibility of extension)
Hours: 40 hours/week
Shift: Night Shift – 11:00 PM to 7:00 AM
Billing Type: Hourly
Work Authorization: United States
Start Date: Tentatively 06/01/2026 (dependent on interviews, onboarding, and PO issuance)

Position Overview

The Arizona Department of Public Safety (AZDPS), Technical Services Division (TSD), is seeking a Help Desk Representative to provide technical support services in a fast-paced, mission-critical environment. This role is 100% on-site and requires working the overnight shift from 11:00 PM to 7:00 AM at AZDPS facilities in Phoenix, AZ.

The ideal candidate will demonstrate strong technical troubleshooting skills, excellent customer service abilities, and the capability to perform under high-pressure or time-sensitive situations.

Key Responsibilities
  • Answer incoming calls and provide first-level IT support to end users.
  • Perform triage and troubleshooting for complex technical issues, including:
    • Internet connectivity
    • PC/Desktop systems
    • Printers and peripheral devices
  • Assist with:
    • Active Directory password resets
    • VPN tunnel configuration and connectivity issues
  • Deliver excellent customer service, including in high-stress or contentious situations.
  • Coordinate with vendors to identify root cause issues and facilitate resolution.
  • Communicate system outages and service disruptions to leadership.
  • Collaborate with Tier II and Tier III support teams to keep users informed of progress and resolution status.
  • Document incidents and resolutions according to established procedures.
Required Skills & Qualifications
  • Previous IT Help Desk experience.
  • Willingness and ability to work the overnight shift (11:00 PM – 7:00 AM).
  • Strong troubleshooting and customer service skills.
  • Ability to work on-site and be available for in-person interviews.
  • Ability to start within two weeks of offer.
Preferred Qualifications
  • CompTIA A+ certification.
  • Prior experience working with AZDPS, DPS, or a law enforcement agency.
Security & Compliance Requirements
  • Background check and drug screening required (HireRight must be used).
  • Security clearance requirements may apply per agency policy.
Candidate Requirements
  • Local candidates only — must already reside in the Phoenix, AZ area at time of submission.
  • Resume must clearly state current location; resumes without location will not be considered.
  • Must be available for in-person interviews within one week of posting close date.
Work Location

AZDPS Facility
2010 W. Encanto Blvd.
Phoenix, AZ 85009

Position Description:

IT Help Desk Operator: Position is 100% on site at 2010 W. Encanto Blvd. from 11pm-7am. Local Only Answering incoming calls for IT-related support. Provide triage/troubleshooting steps to resolve complex technical issues related to Internet connectivity, PC/Desktop systems, printers, etc. Assist with Active Directory password resets, VPN tunnel configurations, etc. Provide excellent customer service in high stress or contentious situations. Work with vendors to identify root cause issues. Coordinate system outages to leadership and work with Tier II and III teams to keep customers informed on progress.