Help Desk Analyst
$20.25 - $27.75/hr
Help desk operates Monday-Friday 07:00-19:00 (excluding holidays) so will work on a shift rotation basis Qualifications - 1 to 5 years' related working experience Additional Information All your ...
$20.25 - $27.75/hr
Help desk operates Monday-Friday 07:00-19:00 (excluding holidays) so will work on a shift rotation basis Qualifications - 1 to 5 years' related working experience Additional Information All your ...
$20.25 - $27.75/hr
Help desk operates Monday-Friday 07:00-19:00 (excluding holidays) so will work on a shift rotation basis Qualifications - 1 to 5 years' related working experience Additional Information All your ...
Orlando, FL · On-site
Summary Help Desk Supervisor Telework, Orlando FL Metro-Area Are you ready to enhance your skills ... Serve as on-shift liaison between Helpdesk agents and TSD leadership. * Participate in major ...
Orlando, FL · On-site
Summary Help Desk Supervisor Telework, Orlando FL Metro-Area Are you ready to enhance your skills ... Serve as on-shift liaison between Helpdesk agents and TSD leadership. * Participate in major ...
Miramar, FL · On-site
$19 - $26/hr
Help Desk Analyst - Night ShiftPosition Summary The Help Desk Analyst provides first-level ... This is a night-shift position with scheduled hours from 11:00 p.m. to 8:00 a.m. Candidates must be ...
Miramar, FL · On-site
$19 - $26/hr
Help Desk Analyst - Night ShiftPosition Summary The Help Desk Analyst provides first-level ... This is a night-shift position with scheduled hours from 11:00 p.m. to 8:00 a.m. Candidates must be ...
Syracuse, NY · On-site
$20.25 - $27.75/hr
Help desk operates Monday-Friday 07:00-19:00 (excluding holidays) so will work on a shift rotation basis Qualifications - 1 to 5 years' related working experience Additional Information All your ...
Syracuse, NY · On-site
$20.25 - $27.75/hr
Help desk operates Monday-Friday 07:00-19:00 (excluding holidays) so will work on a shift rotation basis Qualifications - 1 to 5 years' related working experience Additional Information All your ...
Rockville, MD · On-site
$24.04 - $27/hr
Rockville, MD HELP DESK TECHNICIAN SHIFT: 9:00am - 5:00pm EST Monday - Friday HELP DESK TECHNICIAN COMPENSATION: $24.04 - $27.00 per hour BENEFITS: * Medical * Dental * Vision * Health Savings ...
Rockville, MD · On-site
$24.04 - $27/hr
Rockville, MD HELP DESK TECHNICIAN SHIFT: 9:00am - 5:00pm EST Monday - Friday HELP DESK TECHNICIAN COMPENSATION: $24.04 - $27.00 per hour BENEFITS: * Medical * Dental * Vision * Health Savings ...
Tysons, VA · On-site
$120K - $135K/yr
Overview The Help Desk Manager is responsible for overseeing help desk operations and ensuring ... Depending on the position, employees may be eligible for overtime, shift differential, and/or ...
Tysons, VA · On-site
$120K - $135K/yr
Overview The Help Desk Manager is responsible for overseeing help desk operations and ensuring ... Depending on the position, employees may be eligible for overtime, shift differential, and/or ...
Tysons Corner, VA · On-site
$120K - $135K/yr
The Help Desk Manager is responsible for overseeing help desk operations and ensuring customer ... Depending on the position, employees may be eligible for overtime, shift differential, and/or ...
Tysons Corner, VA · On-site
$120K - $135K/yr
The Help Desk Manager is responsible for overseeing help desk operations and ensuring customer ... Depending on the position, employees may be eligible for overtime, shift differential, and/or ...
Night Computer Operator / Help Desk Support The position of Night Computer Operator / Help Desk Support is responsible for performing a variety of IT duties, which include statement and notice ...
New
Night Computer Operator / Help Desk Support The position of Night Computer Operator / Help Desk Support is responsible for performing a variety of IT duties, which include statement and notice ...
New
Sterling, CO · On-site
$18.75 - $25.50/hr
Help Desk may need 24/7 coverage; shift work possible. Self-directed, highly motivated with strong problem solving and troubleshooting skills. Strong communication skills, both verbal and written ...
Sterling, CO · On-site
$18.75 - $25.50/hr
Help Desk may need 24/7 coverage; shift work possible. Self-directed, highly motivated with strong problem solving and troubleshooting skills. Strong communication skills, both verbal and written ...
Rome, NY · On-site
$52K - $108K/yr
Help Desk Specialist The Opportunity: Are you a dedicated, adaptable professional passionate about ... Prepare thorough shift handover reports to ensure the seamless flow of operations between shifts.
Rome, NY · On-site
$52K - $108K/yr
Help Desk Specialist The Opportunity: Are you a dedicated, adaptable professional passionate about ... Prepare thorough shift handover reports to ensure the seamless flow of operations between shifts.
Hurlburt Field, FL · On-site
$52K - $108K/yr
Help Desk Specialist The Opportunity: Are you a dedicated, adaptable professional passionate about ... Prepare thorough shift handover reports to ensure the seamless flow of operations between shifts.
Hurlburt Field, FL · On-site
$52K - $108K/yr
Help Desk Specialist The Opportunity: Are you a dedicated, adaptable professional passionate about ... Prepare thorough shift handover reports to ensure the seamless flow of operations between shifts.
Rockville, MD · On-site
$24.04 - $27/hr
Rockville, MD HELP DESK TECHNICIAN SHIFT: 9:00am - 5:00pm EST Monday - Friday HELP DESK TECHNICIAN COMPENSATION: $24.04 - $27.00 per hour BENEFITS: * Medical * Dental * Vision * Health Savings ...
Rockville, MD · On-site
$24.04 - $27/hr
Rockville, MD HELP DESK TECHNICIAN SHIFT: 9:00am - 5:00pm EST Monday - Friday HELP DESK TECHNICIAN COMPENSATION: $24.04 - $27.00 per hour BENEFITS: * Medical * Dental * Vision * Health Savings ...
Foxconn Industrial Internet is seeking an IT Help Desk Technician to provide technical support for internal users. The role involves diagnosing and resolving IT-related issues, maintaining user ...
Foxconn Industrial Internet is seeking an IT Help Desk Technician to provide technical support for internal users. The role involves diagnosing and resolving IT-related issues, maintaining user ...
Sterling, CO · On-site
$18.75 - $25.50/hr
Help Desk may need 24/7 coverage; shift work possible. Self-directed, highly motivated with strong problem solving and troubleshooting skills. Strong communication skills, both verbal and written ...
Sterling, CO · On-site
$18.75 - $25.50/hr
Help Desk may need 24/7 coverage; shift work possible. Self-directed, highly motivated with strong problem solving and troubleshooting skills. Strong communication skills, both verbal and written ...
Senior Help Desk Manager Security Clearance: Secret Location : Fort Shafter Flats, HI (Due to the ... Oversee incident response, escalation procedures, and shift coverage to maintain continuous support.
Quick apply
Senior Help Desk Manager Security Clearance: Secret Location : Fort Shafter Flats, HI (Due to the ... Oversee incident response, escalation procedures, and shift coverage to maintain continuous support.
$52K - $108K/yr
Help Desk Specialist The Opportunity: Are you a dedicated, adaptable professional passionate about ... Prepare thorough shift handover reports to ensure the seamless flow of operations between shifts.
$52K - $108K/yr
Help Desk Specialist The Opportunity: Are you a dedicated, adaptable professional passionate about ... Prepare thorough shift handover reports to ensure the seamless flow of operations between shifts.
$52K - $108K/yr
Help Desk Specialist The Opportunity: Are you a dedicated, adaptable professional passionate about ... Prepare thorough shift handover reports to ensure the seamless flow of operations between shifts.
$52K - $108K/yr
Help Desk Specialist The Opportunity: Are you a dedicated, adaptable professional passionate about ... Prepare thorough shift handover reports to ensure the seamless flow of operations between shifts.
Foxconn Industrial Internet - FII is seeking an IT Help Desk Technician to be the first point of contact for all IT-related issues. This role involves providing technical support, diagnosing and ...
Foxconn Industrial Internet - FII is seeking an IT Help Desk Technician to be the first point of contact for all IT-related issues. This role involves providing technical support, diagnosing and ...
Foxconn Industrial Internet (FII) is seeking an IT Help Desk Technician to provide essential technical support for internal users. This role involves diagnosing and resolving IT-related issues while ...
Foxconn Industrial Internet (FII) is seeking an IT Help Desk Technician to provide essential technical support for internal users. This role involves diagnosing and resolving IT-related issues while ...
New York, NY · On-site
Job Responsibilities The Help Desk Administrator provides administrative and technical support to ... shift. Language Skills: Ability to read, analyze, and interpret documents, such as policy and ...
New York, NY · On-site
Job Responsibilities The Help Desk Administrator provides administrative and technical support to ... shift. Language Skills: Ability to read, analyze, and interpret documents, such as policy and ...
$13.22 - $14.55
4% of jobs
$14.55 - $15.89
12% of jobs
$16.57 is the 25th percentile. Wages below this are outliers.
$15.89 - $17.22
18% of jobs
$17.22 - $18.55
13% of jobs
The median wage is $18.78 / hr.
$18.55 - $19.89
22% of jobs
$20.53 is the 75th percentile. Wages above this are outliers.
$19.89 - $21.22
14% of jobs
$21.22 - $22.55
4% of jobs
$22.55 - $23.89
4% of jobs
$23.89 - $25.22
3% of jobs
$25.22 - $26.55
3% of jobs
$26.55 - $27.88
3% of jobs
$13
$19
$27
| Aspect | Night Shift Epic Help Desk | Night Shift Epic Support Specialist |
|---|---|---|
| Credentials | Epic certifications, help desk experience | Epic certifications, technical support background |
| Work Environment | Help desk, support center, healthcare IT | Support team, healthcare IT environment |
| Employer & Industry | Hospitals, healthcare providers using Epic | Healthcare organizations with Epic systems |
| Job Focus | Responding to user issues, troubleshooting | Resolving technical Epic system issues, user support |
Both roles involve supporting Epic systems in healthcare settings, with the Help Desk focusing on initial user support and troubleshooting, while the Support Specialist handles more complex technical issues. They share similar credentials and work environments, but differ in scope and depth of technical support provided.

$20.25 - $27.75/hr
Full-time
Re-posted 5 days ago
This is for a British multinational electricity and gas utility company headquartered in Warwick, United Kingdom. Its principal activities are in the United Kingdom and North Eastern United States.
Employment Type: 12-month contract
(With high possibility for contract extension or conversion to permanent employment)
To take phone calls from the field on IT incidents being raised via the FFHD (Field Force Help Desk) and provide the next level of support, and improve resolving IT issues during first point of contact with the help desk.
Utilizing the Service Now tool to manage and record incident report to resolution.
Utilize tools and systems access to resolve field engineer user issues wherever possible at the first point of contact.
Provide field engineer users with an excellent level of customer service keeping them informed of progress of issue resolution and setting customer expectations correctly.
Windows Certification and experience in support both Windows and iOS based machines.
Knowledge Base - create and attach Knowledge Base articles, view and edit Knowledge navigation.
Add/modify/delete users, groups and roles
Password and license management
**Help desk operates Monday-Friday 07:00-19:00 (excluding holidays) so will work on a shift rotation basis
- 1 to 5 years' related working experience
All your information will be kept confidential according to EEO guidelines.