1

Night Shift Epic Help Desk Jobs (NOW HIRING)

Help Desk Analyst

Syracuse, NY

$20.25 - $27.75/hr

Help desk operates Monday-Friday 07:00-19:00 (excluding holidays) so will work on a shift rotation basis Qualifications - 1 to 5 years' related working experience Additional Information All your ...

Summary Help Desk Supervisor Telework, Orlando FL Metro-Area Are you ready to enhance your skills ... Serve as on-shift liaison between Helpdesk agents and TSD leadership. * Participate in major ...

Help Desk Analyst

Syracuse, NY · On-site

$20.25 - $27.75/hr

Help desk operates Monday-Friday 07:00-19:00 (excluding holidays) so will work on a shift rotation basis Qualifications - 1 to 5 years' related working experience Additional Information All your ...

Help Desk Technician

Rockville, MD · On-site

$24.04 - $27/hr

Rockville, MD HELP DESK TECHNICIAN SHIFT: 9:00am - 5:00pm EST Monday - Friday HELP DESK TECHNICIAN COMPENSATION: $24.04 - $27.00 per hour BENEFITS: * Medical * Dental * Vision * Health Savings ...

Help Desk Manager

Tysons, VA · On-site

$120K - $135K/yr

Overview The Help Desk Manager is responsible for overseeing help desk operations and ensuring ... Depending on the position, employees may be eligible for overtime, shift differential, and/or ...

Help Desk Manager

Tysons Corner, VA · On-site

$120K - $135K/yr

The Help Desk Manager is responsible for overseeing help desk operations and ensuring customer ... Depending on the position, employees may be eligible for overtime, shift differential, and/or ...

Help Desk Analyst

Sterling, CO · On-site

$18.75 - $25.50/hr

Help Desk may need 24/7 coverage; shift work possible. Self-directed, highly motivated with strong problem solving and troubleshooting skills. Strong communication skills, both verbal and written ...

Help Desk Specialist

Rome, NY · On-site

$52K - $108K/yr

Help Desk Specialist The Opportunity: Are you a dedicated, adaptable professional passionate about ... Prepare thorough shift handover reports to ensure the seamless flow of operations between shifts.

Help Desk Technician

Rockville, MD · On-site

$24.04 - $27/hr

Rockville, MD HELP DESK TECHNICIAN SHIFT: 9:00am - 5:00pm EST Monday - Friday HELP DESK TECHNICIAN COMPENSATION: $24.04 - $27.00 per hour BENEFITS: * Medical * Dental * Vision * Health Savings ...

Help Desk Analyst

Sterling, CO · On-site

$18.75 - $25.50/hr

Help Desk may need 24/7 coverage; shift work possible. Self-directed, highly motivated with strong problem solving and troubleshooting skills. Strong communication skills, both verbal and written ...

Senior Help Desk Manager Security Clearance: Secret Location : Fort Shafter Flats, HI (Due to the ... Oversee incident response, escalation procedures, and shift coverage to maintain continuous support.

Showing results 21-40

Night Shift Epic Help Desk information

See salary details

$13

$19

$27

How much do night shift epic help desk jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for night shift epic help desk in the United States is $19.70, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Night Shift Epic Help Desk vs Night Shift Epic Support Specialist?

AspectNight Shift Epic Help DeskNight Shift Epic Support Specialist
CredentialsEpic certifications, help desk experienceEpic certifications, technical support background
Work EnvironmentHelp desk, support center, healthcare ITSupport team, healthcare IT environment
Employer & IndustryHospitals, healthcare providers using EpicHealthcare organizations with Epic systems
Job FocusResponding to user issues, troubleshootingResolving technical Epic system issues, user support

Both roles involve supporting Epic systems in healthcare settings, with the Help Desk focusing on initial user support and troubleshooting, while the Support Specialist handles more complex technical issues. They share similar credentials and work environments, but differ in scope and depth of technical support provided.

More about Night Shift Epic Help Desk jobs
What cities are hiring for Night Shift Epic Help Desk jobs? Cities with the most Night Shift Epic Help Desk job openings:
What states have the most Night Shift Epic Help Desk jobs? States with the most job openings for Night Shift Epic Help Desk jobs include:
Infographic showing various Night Shift Epic Help Desk job openings in the United States as of August 2026, with employment types broken down into 86% Full Time, and 14% Part Time. Highlights an 93% In-person, and 7% Remote job distribution, with an average salary of $40,985 per year, or $19.7 per hour.

$20.25 - $27.75/hr

Full-time

Re-posted 5 days ago


Job description

Company Description

This is for a British multinational electricity and gas utility company headquartered in Warwick, United Kingdom. Its principal activities are in the United Kingdom and North Eastern United States.

Job Description

Employment Type: 12-month contract

(With high possibility for contract extension or conversion to permanent employment)

To take phone calls from the field on IT incidents being raised via the FFHD (Field Force Help Desk) and provide the next level of support, and improve resolving IT issues during first point of contact with the help desk.

Utilizing the Service Now tool to manage and record incident report to resolution.

Utilize tools and systems access to resolve field engineer user issues wherever possible at the first point of contact.

Provide field engineer users with an excellent level of customer service keeping them informed of progress of issue resolution and setting customer expectations correctly.

Windows Certification and experience in support both Windows and iOS based machines.

Knowledge Base - create and attach Knowledge Base articles, view and edit Knowledge navigation.

Add/modify/delete users, groups and roles

Password and license management

**Help desk operates Monday-Friday 07:00-19:00 (excluding holidays) so will work on a shift rotation basis

Qualifications

- 1 to 5 years' related working experience

Additional Information

All your information will be kept confidential according to EEO guidelines.