Seattle Opera Jobs (NOW HIRING)

Position Description About Seattle Center - The Cultural Heart of the Pacific Northwest Seattle Center is a 74-acre civic, arts, and cultural gathering place in the heart of Seattle and home to more than 30 partner organizations, including Climate Pledge Arena, KEXP, Museum of Pop Culture (MOPOP), Pacific Northwest Ballet, Seattle Opera, Pacific Science Center, SIFF, and many others. Anchored by world-class attractions, historic venues, public art, and a dynamic calendar of free and affordable events centered around the iconic International Fountain, Seattle Center brings together arts, culture, sports, and community year-round. As a department of the City of Seattle and anchor of the Uptown Arts and Cultural District, Seattle Center serves residents from across the Puget Sound region alongside visitors from around the world.

In partnership with Friends of Waterfront Park, Seattle Center provides operations, maintenance, and public safety services for Waterfront Park, while Friends leads park experience, programming, and stewardship along Seattle's downtown waterfront. About this position: We are seeking a qualified professional for the position of Assistant Facility Maintenance Supervisor. This position has direct supervision of Trades Crew Chiefs and other personnel in the Technical Facilities Maintenance (TFM) division; providing supervisory oversight to the Trades, Laborers, Landscaping, Janitors groups as well as Administrative Support functions.

This position jointly plans, guides, directs and supervises the daily operations and long-range planning for over 50 regular and 85 intermittent employees who provide support to building and grounds maintenance for a 74-acre campus with 15 different facilities. This work includes support for the routine/specialized/emergency maintenance of the buildings, and support for events that transpire in the buildings and on the grounds. This position develops processes and procedures to efficiently accomplish the work of these work units and ensure operational efficiency.

As the second-in-command to the TFM Manager, you will serve as a strategic and hands-on leader. You will jointly plan and direct daily operations, drive continuous process improvement, and oversee multi-functional teams ranging from Crew Chiefs to administrative and landscaping staff. Job Responsibilities Here is more of what you will be doing: Event & Facility Operations: Directs day-to-day facility and grounds maintenance, guaranteeing secure, seamless support for Seattle Center festivals and gatherings.

Partners with project managers to drive campus redevelopment initiatives. Leadership & Labor Relations: Leads a team of 50 full-time and 85 intermittent staff. Supervises three Crew Chiefs, directly overseeing four distinct maintenance operations.

Navigates Collective Bargaining Agreements and fosters healthy relationships with Labor Unions. Financial & Administrative Management: Manages department budgets to meet specific targets. Oversees comprehensive billing-including fire alarms, HVAC, and utility work orders-while resolving customer concerns and negotiating resolutions.

Strategic Planning & Vendor Oversight: Sets and tracks maintenance service levels for the Campus, Armory, and McCaw Hall. Administers vendor contracts, manages the Equipment Asset Management (EAM) system, and directs the TFM recycling and waste reduction program. Staffing & Compliance: Coordinates the hiring, training, performance management, and scheduling of intermittent and regular staff using the ShiftBoard system.

Monitors compliance for all required TFM certifications. Qualifications Minimum Qualifications: Six years of facilities operations and/or operational maintenance experience, including at least two years as a lead worker or supervisor in the area of construction, remodeling, or structural maintenance of buildings or electrical or mechanical systems; or in physical plant engineering which includes the operation or maintenance of heating, ventilation, air conditioning, and/or refrigeration systems. Substitution: College level education in civil, construction, electrical, industrial, mechanical, physical plant, or general engineering, or a related field, may be substituted for the operations experience (but not for the lead experience) on a year-for-year basis up to a maximum of three years.

Licensing and Other Requirements Valid driver's license or evidence of equivalent mobility required. You will be successful in this role if you excel in the following areas: Leadership & Strategic Vision Strategic Execution: Balances long-term vision with hands-on planning to consistently achieve project goals and stay within budget. Team Leadership: Highly collaborative, capable of leading cross-functional teams, managing unionized staff, and navigating Collective Bargaining Agreements (CBAs).

Employee Relations: Resolves personnel concerns effectively, conducts disciplinary processes, and maintains strict confidentiality. Operations & Facility Management Facility Expertise: Possesses relevant facility management or building maintenance certifications. Asset & Waste Management: Experienced with Enterprise Asset Management (EAM) or similar work order systems, with a strong commitment to maximizing recycling and minimizing waste.

Safety First: Proven ability to develop, implement, and oversee safety-focused work environments and projects. Communication & Customer Service Stakeholder Relations: Builds and maintains excellent relationships with internal staff, clients, patrons, and the general public. Communication: Highly effective written and verbal communicator with strong, task-driven administrative skills and a customer-service orientation.

Tech Savviness: Proficient in MS Office (Outlook, Word, Excel) and customized software applications. Work Environment/Conditions: This position offers flexibility of a hybrid work schedule. Employees will be expected to be in-office three times a week.

Individual schedules will be based on agreement between the employee and their supervisor. Additional Information The full pay range for this step-progression position is $57.31 - $66.75 per hour. New employees begin at Step 1 of the pay progression, which is $57.31 hourly

Current City employees' starting rate of pay will be based on Personnel Rules regarding promotions. How to Apply: This posting will be open until filled. The first review will take place on August 7, 2026.

To be considered for this position, in addition to completing your application fully, please attach: A PDF of your current resume Cover Letter Your application may be rejected as incomplete if you do not include the relevant information in the application. Cover letters and/or resumes are not accepted in lieu of a completed application. Applications and/or Supplemental Questionnaires that state "see my resume" or "see my personnel file" are considered incomplete and will not be accepted.

IMPORTANT NOTE: To align with our commitment to equity and the City of Seattle's Race and Social Justice Initiative, Seattle Center is collecting cover letters and resumes without personal identifiers to achieve a blind screening process. Driving Record - If you are selected to advance in this hiring process, you may be asked to obtain a complete 5 Year driving record from the Department of Licensing. Background Check - Applicants must successfully pass a background check, which will be conducted in accordance with Seattle's Fair Chance Employment Ordinance, SMC 14.17

Applicants will be given a chance to explain or correct background information and provide verifiable information of good conduct and rehabilitation. Individuals selected to fill this position may be eligible to receive Language Premium Pay (SMC 4.20.360), which provides a $200.00 monthly stipend to qualified bilingual employees who are properly evaluated and assigned to provide direct communication in-language, interpretation, or translation services to the public on behalf of the City of Seattle. Why work at the City

The City of Seattle recognizes every City employee must play a role in ending institutional and structural racism. Our culture is the result of our behavior, our personal commitments, and the ways that we courageously share our perspectives and encourage others to do the same. To cultivate an antiracist culture, we seek employees who will engage in dismantling racist policies and procedures, unlearn the way things have always been done, and create and provide equitable processes and services.

Seattle Office of Civil Rights) Benefits - The City of Seattle offers a comprehensive benefits package including vacation, holiday, and sick leave as well as medical, dental, vision, life, and long-term disability insurance for employees and their dependents. More information about employee benefits is available on the City's website at: https://www.seattle.gov/human-resources/benefits For helpful tips on the application process and recruitment process: Working at the City - Human Resources | seattle.gov. Application, Resume, and Interviewing Tips More about Seattle Center: Seattle Center welcomes nearly 12 million visits annually, generating nearly $3.3 billion in total economic activity, supporting 19,400 jobs, and producing more than $37 million in local tax revenue for the City of Seattle

With the support of our Official Partners - Alaska Airlines, The Climate Pledge, Coors Light, Pepsi, Symetra, T-Mobile, and WaFd Bank - Seattle Center is the #1 most-visited arts and cultural destination in the Pacific Northwest.