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Hotel Front Jobs in Virginia (NOW HIRING)

White Lodging Services Corp

Front Desk Supervisor

Richmond, VA · On-site

$16.75 - $21.75/hr

This is an entry-level hotel leadership role for a hospitality professional who is ready to take the next step - supervising a front desk team, owning shift operations, and delivering the exceptional ...

Bragg Hospitality

Hotel - Front Desk Agent

Alexandria, VA · On-site

$16 - $17.50/hr

About the Job We're looking for a friendly, reliable Front Desk Agent to be the face of our hotel. You'll welcome guests, run the front desk, help drive sales, and keep the property running smoothly.

Narph Investments LLC

Be Seen First

Hotel Front Desk Agent

Danville, VA · On-site

$13 - $13.50/hr

... front desk area. * Know and be able to provide information about local attractions and restaurants and give directions when asked. * Know and apply all Hotel and Corporate safety and security ...

Narph Investments LLC

Be Seen First

Hotel Front Desk Agent

Danville, VA · On-site

$13 - $13.50/hr

... front desk area. * Know and be able to provide information about local attractions and restaurants and give directions when asked. * Know and apply all Hotel and Corporate safety and security ...

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Hotel Front information

See Virginia salary details

$22.8K

$48.8K

$69.4K

How much do hotel front jobs pay per year?

As of Sep 3, 2026, the average yearly pay for hotel front in Virginia is $48,795.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,200.00 and $63,500.00 per year, depending on experience, location, and employer.

What is a hotel front desk agent?

Hotel front desk staff, also known as front desk agents or receptionists, are employees responsible for greeting guests, handling check-in and check-out procedures, answering questions, managing reservations, and providing information about the hotel and local area. They play a key role in ensuring guests have a pleasant stay by addressing concerns and facilitating communication between guests and other hotel departments. Excellent customer service and organizational skills are essential for this role.

What skills and qualifications are needed to be a hotel front desk agent?

To thrive as a Hotel Front Desk Agent, you need strong customer service skills, attention to detail, and often a high school diploma or equivalent. Familiarity with property management systems (PMS) like Opera or Maestro and basic computer proficiency are typically required. Excellent communication, problem-solving abilities, and a welcoming attitude set top performers apart in this role. These skills are essential for ensuring positive guest experiences, smooth check-in/check-out processes, and efficient hotel operations.

What are common challenges faced by hotel front desk agents, and how can they be managed?

Hotel front desk staff frequently encounter challenges such as handling high guest volumes during peak check-in/check-out times, addressing guest complaints or special requests, and coordinating with housekeeping and maintenance teams to ensure smooth operations. Effective communication, strong organizational skills, and the ability to stay calm under pressure are essential for managing these situations. Many hotels provide ongoing training and support systems to help front desk staff develop these skills and foster a collaborative work environment.

What is the difference between Hotel Front vs Hotel Concierge?

AspectHotel FrontHotel Concierge
Primary RoleGuest check-in/check-out, reservations, front desk servicesPersonalized guest services, local information, reservations for activities
Required SkillsCustomer service, communication, basic computer skillsCustomer service, local knowledge, problem-solving
Work EnvironmentFront desk area, hotel lobbyHotel lobby, guest rooms, or concierge desk
CertificationsTypically none required, but hospitality certifications helpfulLikewise, certifications are optional but beneficial

While both roles involve guest interaction, the Hotel Front primarily handles check-ins, reservations, and general inquiries at the front desk. The Hotel Concierge offers personalized services, such as booking local tours and providing tailored recommendations. Both positions require strong customer service skills and are essential to a positive guest experience in the hospitality industry.

What are popular job titles related to Hotel Front jobs in Virginia?

For Hotel Front jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Hotel Front jobs in Virginia look for?

The top searched job categories for Hotel Front jobs in Virginia are:

Hotel Front jobs near you
Infographic showing various Hotel Front job openings in Virginia as of August 2026, with employment types broken down into 74% Full Time, 23% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $48,795 per year, or $23.5 per hour.

Hotel Front Desk Receptionist

Holiday Inn Express & Suites South Hill

South Hill, VA

$13/hr

Full-time

Re-posted 3 days ago

Job description

We are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. Welcome guests, manage accounts, answer inquiries, and field complaints to ensure we deliver an excellent experience to every guest. The ideal candidate will bring excellent communication skills and a passion for putting our guests first. If you love interacting with people in a positive work environment, apply now!

Compensation:

$13 hourly


Responsibilities:
  • General bookkeeping: ensure all hotel guest account information is accurate and up-to-date
  • Answer incoming calls and questions about guests’ needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests
  • Work with the housekeeping staff to ensure rooms are ready for new guests
  • Handle customer complaints as necessary
  • Welcome, register, check-in, and check out guests staying at the hotel, provide keys and room numbers, and record credit card information

Qualifications:
  • Comfortable taking telephone calls and mitigating stressful situations
  • At least one year of hospitality industry experience as a hotel front desk agent or similar position preferred
  • Has previous experience or working knowledge of Microsoft Office and reservation management systems
  • Must have graduated high school, received a GED or equivalent
  • Displays impeccable interpersonal, time management, organizational skills, and customer service skills

About Company

At Holiday Inn Express, we strive to make every interaction you have with us simple.