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Hotel Front Jobs in Virginia (NOW HIRING)

Narph Investments LLC

Be Seen First

Hotel Front Desk Agent

Danville, VA · On-site

$13 - $13.50/hr

... front desk area. * Know and be able to provide information about local attractions and restaurants and give directions when asked. * Know and apply all Hotel and Corporate safety and security ...

Narph Investments LLC

Be Seen First

Hotel Front Desk Agent

Danville, VA · On-site

$13 - $13.50/hr

... front desk area. * Know and be able to provide information about local attractions and restaurants and give directions when asked. * Know and apply all Hotel and Corporate safety and security ...

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Showing results 21-40

All JobsHotel Front JobsHotel Front Jobs in Virginia

Hotel Front information

See Virginia salary details

$22.8K

$48.8K

$69.4K

How much do hotel front jobs pay per year?

As of Sep 8, 2026, the average yearly pay for hotel front in Virginia is $48,795.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,200.00 and $63,500.00 per year, depending on experience, location, and employer.

What is a hotel front desk agent?

Hotel front desk staff, also known as front desk agents or receptionists, are employees responsible for greeting guests, handling check-in and check-out procedures, answering questions, managing reservations, and providing information about the hotel and local area. They play a key role in ensuring guests have a pleasant stay by addressing concerns and facilitating communication between guests and other hotel departments. Excellent customer service and organizational skills are essential for this role.

What skills and qualifications are needed to be a hotel front desk agent?

To thrive as a Hotel Front Desk Agent, you need strong customer service skills, attention to detail, and often a high school diploma or equivalent. Familiarity with property management systems (PMS) like Opera or Maestro and basic computer proficiency are typically required. Excellent communication, problem-solving abilities, and a welcoming attitude set top performers apart in this role. These skills are essential for ensuring positive guest experiences, smooth check-in/check-out processes, and efficient hotel operations.

What are common challenges faced by hotel front desk agents, and how can they be managed?

Hotel front desk staff frequently encounter challenges such as handling high guest volumes during peak check-in/check-out times, addressing guest complaints or special requests, and coordinating with housekeeping and maintenance teams to ensure smooth operations. Effective communication, strong organizational skills, and the ability to stay calm under pressure are essential for managing these situations. Many hotels provide ongoing training and support systems to help front desk staff develop these skills and foster a collaborative work environment.

What is the difference between Hotel Front vs Hotel Concierge?

AspectHotel FrontHotel Concierge
Primary RoleGuest check-in/check-out, reservations, front desk servicesPersonalized guest services, local information, reservations for activities
Required SkillsCustomer service, communication, basic computer skillsCustomer service, local knowledge, problem-solving
Work EnvironmentFront desk area, hotel lobbyHotel lobby, guest rooms, or concierge desk
CertificationsTypically none required, but hospitality certifications helpfulLikewise, certifications are optional but beneficial

While both roles involve guest interaction, the Hotel Front primarily handles check-ins, reservations, and general inquiries at the front desk. The Hotel Concierge offers personalized services, such as booking local tours and providing tailored recommendations. Both positions require strong customer service skills and are essential to a positive guest experience in the hospitality industry.

What are popular job titles related to Hotel Front jobs in Virginia?

For Hotel Front jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Hotel Front jobs in Virginia look for?

The top searched job categories for Hotel Front jobs in Virginia are:

Hotel Front jobs near you
Infographic showing various Hotel Front job openings in Virginia as of August 2026, with employment types broken down into 74% Full Time, 23% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $48,795 per year, or $23.5 per hour.

Hotel Front Desk Agent

Narph Investments LLC

Danville, VA • On-site

$13 - $13.50/hr

Full-time

Retirement, PTO

Posted 10 days ago

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Job description

Qualifications:

  • Front Desk or Guest Services experience with Marriott preferred.
  • Skilled at working under pressure and able to consistently maintain a pleasant and professional personality when communicating with the public.
  • Excellent oral and written communication skills
  • Strong leadership skills; demonstrated ability to lead by example.
  • Skilled at hotel computer operations for reservations, reports, and guest services.
  • Able to work a variety of shifts and weekends.
  • High School Diploma or GED equivalent.


Responsibilities:

  • The expectation of this position requires 30-38 hours which includes weekends and evenings (Saturday and/or Sunday).
  • Provide excellent customer service by being able to greet customers promptly and courteously, answer questions in a friendly, conversational manner.
  • Communicate with other Associates and maintain a professional attitude even in the face of challenges such as an irate guest.
  • Solve problems quickly and efficiently including following up with guests to ensure a problem has been solved satisfactorily. Anticipate issues before they happen.
  • Explain at check-in all necessary information for guests to access Internet and in-room entertainment.
  • Ensure lobby is ready for clients and guests by helping to maintain that the area is clean, neat, and free of clutter. Restock brochures, information, and commonly used forms in the front desk area.
  • Know and be able to provide information about local attractions and restaurants and give directions when asked.
  • Know and apply all Hotel and Corporate safety and security policies and procedures for guests and fellow Associates.
  • Attend training sessions as required by your supervisor.
  • Complete Brand required training.
  • When available, proactively assist teams during breakfast and social events to provide high quality guest service.
  • Ensure all guest accounts are posted promptly and correctly at Check-In/Check-Out.
  • Promote the loyalty of the brand.
  • Duties are subject to change and additional responsibilities/tasks may be assigned.


Work Environment:

  • Must have reliable source of transportation
  • Flexible work schedule including nights and weekends
  • Ability to arrive on time as scheduled
  • Ability to stand, sit, reach, bend, stretch for extended periods of time
  • Operate computer and brand equipment for Check-In and Check-Out
  • Ability to lift 30 lbs
  • Fast pace and often under pressure to perform
  • Team environment requiring patience and high level of communication


We offer an array of benefits for all employees, based on eligibility, to include


  • Paid Time Off
  • Access to a 401K program
  • Marriott Hotel Discounts


Shift:

  • 8 hour shift
  • Day shift
  • Morning shift

Application Question(s):

  • Are you available weekends & holidays?

Shift availability:

  • Day Shift (Preferred)
  • Evening Shift (Preferred)
  • Work Location: In person