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Hotel Front Jobs in Virginia (NOW HIRING)

HHM Hotels

Front Office Manager

Williamsburg, VA

$18 - $22/hr

Front Office Manager Manage hotel front office operations in accordance with established guest service and sustainability standards. Your Growth Path Assistant General Manager - General Manager ...

Dimension Hospitality

FRONT OFFICE MANAGER

Alexandria, VA · On-site

$60K - $65K/yr

You work closely with hotel leadership to maintain productivity, accuracy, and exceptional service. What You Will Be Doing • Lead daily front office operations, including staff supervision and ...

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Showing results 21-40

All JobsHotel Front JobsHotel Front Jobs in Virginia

Hotel Front information

See Virginia salary details

$22.8K

$48.8K

$69.4K

How much do hotel front jobs pay per year?

As of Sep 2, 2026, the average yearly pay for hotel front in Virginia is $48,795.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,200.00 and $63,500.00 per year, depending on experience, location, and employer.

What is a hotel front desk agent?

Hotel front desk staff, also known as front desk agents or receptionists, are employees responsible for greeting guests, handling check-in and check-out procedures, answering questions, managing reservations, and providing information about the hotel and local area. They play a key role in ensuring guests have a pleasant stay by addressing concerns and facilitating communication between guests and other hotel departments. Excellent customer service and organizational skills are essential for this role.

What skills and qualifications are needed to be a hotel front desk agent?

To thrive as a Hotel Front Desk Agent, you need strong customer service skills, attention to detail, and often a high school diploma or equivalent. Familiarity with property management systems (PMS) like Opera or Maestro and basic computer proficiency are typically required. Excellent communication, problem-solving abilities, and a welcoming attitude set top performers apart in this role. These skills are essential for ensuring positive guest experiences, smooth check-in/check-out processes, and efficient hotel operations.

What are common challenges faced by hotel front desk agents, and how can they be managed?

Hotel front desk staff frequently encounter challenges such as handling high guest volumes during peak check-in/check-out times, addressing guest complaints or special requests, and coordinating with housekeeping and maintenance teams to ensure smooth operations. Effective communication, strong organizational skills, and the ability to stay calm under pressure are essential for managing these situations. Many hotels provide ongoing training and support systems to help front desk staff develop these skills and foster a collaborative work environment.

What is the difference between Hotel Front vs Hotel Concierge?

AspectHotel FrontHotel Concierge
Primary RoleGuest check-in/check-out, reservations, front desk servicesPersonalized guest services, local information, reservations for activities
Required SkillsCustomer service, communication, basic computer skillsCustomer service, local knowledge, problem-solving
Work EnvironmentFront desk area, hotel lobbyHotel lobby, guest rooms, or concierge desk
CertificationsTypically none required, but hospitality certifications helpfulLikewise, certifications are optional but beneficial

While both roles involve guest interaction, the Hotel Front primarily handles check-ins, reservations, and general inquiries at the front desk. The Hotel Concierge offers personalized services, such as booking local tours and providing tailored recommendations. Both positions require strong customer service skills and are essential to a positive guest experience in the hospitality industry.

What are popular job titles related to Hotel Front jobs in Virginia?

For Hotel Front jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Hotel Front jobs in Virginia look for?

The top searched job categories for Hotel Front jobs in Virginia are:

Hotel Front jobs near you
Infographic showing various Hotel Front job openings in Virginia as of August 2026, with employment types broken down into 74% Full Time, 23% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $48,795 per year, or $23.5 per hour.

Front Desk Agent-Morning Shift

Four Points by Sheraton Richmond Airport

Henrico, VA • On-site

$13 - $16.25/hr

Full-time, Part-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 25 days ago

Job description

We are looking to add an upbeat, enthusiastic Front Desk Agent to provide excellent service and create a memorable experience for our guests, with availability to work 7-3pm shift 

Benefits for the Front Desk Agent: 

  • Health, dental and vision insurance (full-time employees)
  • Paid Time Off (full-time and part-time employees)
  • 401K plan with company match (full-time and part-time employees)
  • Hotel discounts (full-time and part-time employees)
  • Paid holidays (full-time employees)
  • Early access to earned wages

Responsibilities

  • The hotel front desk agent will handle guest check-ins and check-outs efficiently and in a friendly and professional manner
  • Provide information about our hotel, available rooms, rates, and amenities
  • Assist guests and resolve guest challenges to ensure 100% guest satisfaction
  • Accurately conduct all cash handling and credit card processing activities
  • Accurately, audit, balance and report on all cash and credit transactions including checks, deposits, house charges, promotional materials, postings etc. in the hotel in accordance with established policies and procedures
  • Perform any other job related duties as assigned

Desirable Qualifications for the ideal Front Desk Agent:

  • Prior experience as a Hotel Front Desk Agent, Receptionist, or similar role
  • Experience with hotel reservations software, like OnQ or Opera
  • Customer service experience
  • Excellent communication and organizational skills

SMI Hotel Group recruits the best and brightest, in order to deliver the highest quality service to our guests. If you believe that you have what it takes to join our team as a hotel front desk agent, we want to hear from you.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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