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Hotel Front Jobs (NOW HIRING)

Longfellow Hotel

Hotel Front Desk

Portland, ME · On-site

$14.50 - $18.25/hr

We are seeking a Front Desk agent to join our team and helping us build the best hotel in Portland, ME Perks and Benefits: As a valued member of our team, you will be eligible for the various ...

Longfellow Hotel

Hotel Front Desk

Portland, ME · On-site

$14.50 - $18.25/hr

We are seeking a Front Desk agent to join our team and helping us build the best hotel in Portland, ME Perks and Benefits: As a valued member of our team, you will be eligible for the various ...

LaborMAX Staffing - Columbus

Be Seen First

Hotel Front Desk Associate

Columbus, OH · On-site

$14/hr

Hotel Front Desk Associate Pay: $14.00 per hour Job Summary LaborMAX Staffing is seeking an experienced Hotel Front Desk Associate for a local hotel. Candidates must have previous hotel front desk ...

New

BN Management Co

Hotel Front Desk

Houma, LA · On-site

$12/hr

hotel front desk As a hotel front desk staff member, you play a vital role in providing exceptional customer service and ensuring a smooth and pleasant experience for hotel guests. You are often the ...

AlohaHP

Front Office Manager - Hotel

Los Angeles, CA · On-site

$65K - $85K/yr

Hotel Front Office Manager Location: Los Angeles, CA Industry: Hospitality / Hotel Management Employment Type: Direct Hire Overview: A high-end hospitality group is hiring an experienced Hotel Front ...

BN Management Co

Hotel Front Desk

Houma, LA

$13.75 - $17.50/hr

hotel front desk As a hotel front desk staff member, you play a vital role in providing exceptional customer service and ensuring a smooth and pleasant experience for hotel guests. You are often the ...

Choice Hotels

Hotel Front Desk Clerk

Orlando, FL

$12.25 - $15/hr

Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You'll welcome guests, manage their account information, and ensure they have everything they ...

Choice Hotels

Hotel Front Desk Clerk

Ocala, FL

$11.75 - $14.25/hr

Description We are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. You'll welcome guests, manage accounts, answer inquiries, and field ...

Choice Hotels

Hotel Front Desk Clerk

Saint Charles, MO

$12.25 - $15/hr

Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You'll welcome guests, manage their account information, and ensure they have everything they ...

Shri Hotels

Hotel Front Desk Clerk

Smithfield, NC

$12 - $14/hr

Hotel Front Desk Agent We are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. You'll welcome guests, manage accounts, answer inquiries, and ...

Choice Hotels

Hotel Front Desk Clerk

Monaca, PA

$12 - $14.75/hr

Description We are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. You'll welcome guests, manage accounts, answer inquiries, and field ...

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All JobsHotel Front Jobs

Hotel Front information

See salary details

$23K

$49.2K

$70K

How much do hotel front jobs pay per year?

As of Jun 12, 2026, the average yearly pay for hotel front in the United States is $49,217.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,500.00 and $64,000.00 per year, depending on experience, location, and employer.

What is the difference between Hotel Front vs Hotel Concierge?

AspectHotel FrontHotel Concierge
Primary RoleGuest check-in/check-out, reservations, front desk servicesPersonalized guest services, local information, reservations for activities
Required SkillsCustomer service, communication, basic computer skillsCustomer service, local knowledge, problem-solving
Work EnvironmentFront desk area, hotel lobbyHotel lobby, guest rooms, or concierge desk
CertificationsTypically none required, but hospitality certifications helpfulLikewise, certifications are optional but beneficial

While both roles involve guest interaction, the Hotel Front primarily handles check-ins, reservations, and general inquiries at the front desk. The Hotel Concierge offers personalized services, such as booking local tours and providing tailored recommendations. Both positions require strong customer service skills and are essential to a positive guest experience in the hospitality industry.

What are hotel front desk staff?

Hotel front desk staff, also known as front desk agents or receptionists, are employees responsible for greeting guests, handling check-in and check-out procedures, answering questions, managing reservations, and providing information about the hotel and local area. They play a key role in ensuring guests have a pleasant stay by addressing concerns and facilitating communication between guests and other hotel departments. Excellent customer service and organizational skills are essential for this role.

What are the key skills and qualifications needed to thrive as a Hotel Front Desk Agent, and why are they important?

To thrive as a Hotel Front Desk Agent, you need strong customer service skills, attention to detail, and often a high school diploma or equivalent. Familiarity with property management systems (PMS) like Opera or Maestro and basic computer proficiency are typically required. Excellent communication, problem-solving abilities, and a welcoming attitude set top performers apart in this role. These skills are essential for ensuring positive guest experiences, smooth check-in/check-out processes, and efficient hotel operations.

What are some common challenges faced by hotel front desk staff, and how can they be managed effectively?

Hotel front desk staff frequently encounter challenges such as handling high guest volumes during peak check-in/check-out times, addressing guest complaints or special requests, and coordinating with housekeeping and maintenance teams to ensure smooth operations. Effective communication, strong organizational skills, and the ability to stay calm under pressure are essential for managing these situations. Many hotels provide ongoing training and support systems to help front desk staff develop these skills and foster a collaborative work environment.
More about Hotel Front jobs
What cities are hiring for Hotel Front jobs? Cities with the most Hotel Front job openings:
What states have the most Hotel Front jobs? States with the most job openings for Hotel Front jobs include:
What job categories do people searching Hotel Front jobs look for? The top searched job categories for Hotel Front jobs are:
Hotel Front jobs near you
Infographic showing various Hotel Front job openings in the United States as of June 2026, with employment types broken down into 84% Full Time, 15% Part Time, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $49,217 per year, or $23.7 per hour.

Hotel Front Desk

Longfellow Hotel

Portland, ME • On-site

$14.50 - $18.25/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 23 days ago

Job description

Job Summary

At Longfellow Hotel, we firmly believe that every person is unique, every place is distinct, and every memorable travel experience is uncommon. Family-owned and relationship-focused, we are a hotel dedicated to creating those experiences while enriching the lives of our guests, empowering our people to reach their potential, and actively participating in our community.

We are seeking a Front Desk agent to join our team and helping us build the best hotel in Portland, ME

Perks and Benefits:

As a valued member of our team, you will be eligible for the various benefits:

    • Discounted Hotel Stays Across New England and within the Small Luxury Hotel brand
    • Optional enrollment in our medical, dental and vision insurance plans
    • Generous PTO and Vacation Time policies
    • Annual Bonus
    • Discounted meals at our partner restaurants The Helm, Twinflower Cafe and Five of Clubs
    • Flexible Spending Accounts (An Employer-Sponsored Healthcare Benefit)
    • Voluntary enrollment in Uncommon Hospitality IRA plan matching up to 3% contributions
    • Access to career development and advancement courses
Responsibilities
  • Perform all check-in and check-out tasks
  • Manage online and phone reservations
  • Inform customers about payment methods and verify their credit card data
  • Register guests collecting necessary information (like contact details and exact dates of their stay)
  • Welcome guests upon their arrival and assign rooms
  • Provide information about our hotel, available rooms, rates, and amenities
  • Respond to clients’ complaints in a timely and professional manner
  • Liaise with our housekeeping staff to ensure all rooms are clean, tidy, and fully-furnished to accommodate guests’ needs
  • Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
  • Upsell additional facilities and services, when appropriate
  • Maintain updated records of bookings and payments
Qualifications
  • Prior experience as a Hotel Front Desk Agent, Receptionist, or similar role
  • Experience with hotel reservations software, like StaynTouch
  • Customer service experience
  • Excellent communication and organizational skills
 
 
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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