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Hotel Front Jobs (NOW HIRING)

Shri Hotels

Hotel Front Desk Clerk

Smithfield, NC · On-site

$14/hr

We are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. You'll welcome guests, manage accounts, answer inquiries and field complaints to ensure ...

Town Pump

HOTEL FRONT DESK

Hamilton, MT · On-site

$12.75 - $16/hr

The Town Pump Hotel Group is looking for a motivated and outgoing Hotel Front Desk Agent who will model our mission statement, "Genuine Hospitality from genuine people committed to providing comfort ...

Town Pump

HOTEL FRONT DESK

Big Timber, MT · On-site

$15.75 - $20/hr

The Town Pump Hotel Group is looking for a motivated and outgoing Hotel Front Desk Agent who will model our mission statement, "Genuine Hospitality from genuine people committed to providing comfort ...

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Hotel Front information

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$23K

$49.2K

$70K

How much do hotel front jobs pay per year?

As of Sep 2, 2026, the average yearly pay for hotel front in the United States is $49,217.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,500.00 and $64,000.00 per year, depending on experience, location, and employer.

What is a hotel front desk agent?

Hotel front desk staff, also known as front desk agents or receptionists, are employees responsible for greeting guests, handling check-in and check-out procedures, answering questions, managing reservations, and providing information about the hotel and local area. They play a key role in ensuring guests have a pleasant stay by addressing concerns and facilitating communication between guests and other hotel departments. Excellent customer service and organizational skills are essential for this role.

What skills and qualifications are needed to be a hotel front desk agent?

To thrive as a Hotel Front Desk Agent, you need strong customer service skills, attention to detail, and often a high school diploma or equivalent. Familiarity with property management systems (PMS) like Opera or Maestro and basic computer proficiency are typically required. Excellent communication, problem-solving abilities, and a welcoming attitude set top performers apart in this role. These skills are essential for ensuring positive guest experiences, smooth check-in/check-out processes, and efficient hotel operations.

What are common challenges faced by hotel front desk agents, and how can they be managed?

Hotel front desk staff frequently encounter challenges such as handling high guest volumes during peak check-in/check-out times, addressing guest complaints or special requests, and coordinating with housekeeping and maintenance teams to ensure smooth operations. Effective communication, strong organizational skills, and the ability to stay calm under pressure are essential for managing these situations. Many hotels provide ongoing training and support systems to help front desk staff develop these skills and foster a collaborative work environment.

What is the difference between Hotel Front vs Hotel Concierge?

AspectHotel FrontHotel Concierge
Primary RoleGuest check-in/check-out, reservations, front desk servicesPersonalized guest services, local information, reservations for activities
Required SkillsCustomer service, communication, basic computer skillsCustomer service, local knowledge, problem-solving
Work EnvironmentFront desk area, hotel lobbyHotel lobby, guest rooms, or concierge desk
CertificationsTypically none required, but hospitality certifications helpfulLikewise, certifications are optional but beneficial

While both roles involve guest interaction, the Hotel Front primarily handles check-ins, reservations, and general inquiries at the front desk. The Hotel Concierge offers personalized services, such as booking local tours and providing tailored recommendations. Both positions require strong customer service skills and are essential to a positive guest experience in the hospitality industry.

More about Hotel Front jobs

What cities are hiring for Hotel Front jobs?

Cities with the most Hotel Front job openings:

What states have the most Hotel Front jobs?

States with the most job openings for Hotel Front jobs include:

What job categories do people searching Hotel Front jobs look for?

The top searched job categories for Hotel Front jobs are:

Hotel Front jobs near you
Infographic showing various Hotel Front job openings in the United States as of August 2026, with employment types broken down into 73% Full Time, 25% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $49,217 per year, or $23.7 per hour.

Hotel Front Desk Receptionist

Deadwood Miners Hotel & Restaurant

Deadwood, SD • On-site

$19/hr

Full-time

Re-posted 13 days ago

Job description

We are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. You’ll welcome guests, manage accounts, answer inquiries, and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent communication skills and a passion for putting our guests first. If you love interacting with people in a positive work environment, apply now!

Compensation:

$16 - $19 hourly


Responsibilities:
  • Work with the housekeeping staff to ensure rooms are ready for new guests
  • Handle customer complaints as necessary
  • Answer incoming calls and questions about guests’ needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests
  • Bookkeeping: keep accurate records of all hotel guest account information
  • Welcome, register, check-in, and check out guests staying at the hotel, provide keys and room numbers, and record credit card information

Qualifications:
  • Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills
  • Has experience answering telephone calls and troubleshooting stressful situations
  • Exhibits working knowledge of Microsoft Office and reservation management systems
  • 1 year of experience in the hospitality industry as a hotel front desk agent, hotel receptionist, or guest service specialist preferred
  • Have or be able to get a gaming license.

About Company

Deadwood Miners Hotel & Restaurant is looking for fun, responsible individuals to join our team.