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Hotel Front Jobs (NOW HIRING)

Town Pump

HOTEL FRONT DESK

Hamilton, MT · On-site

$12.75 - $16/hr

Hotel Front Desk Agent The Town Pump Hotel Group is looking for a motivated and outgoing Hotel Front Desk Agent who will model our mission statement, "Genuine Hospitality from genuine people ...

Town Pump

HOTEL FRONT DESK

Coeur D Alene, ID · On-site

$14 - $17.50/hr

Hotel Front Desk Agent The Town Pump Hotel Group is looking for a motivated and outgoing Hotel Front Desk Agent who will model our mission statement, "Genuine Hospitality from genuine people ...

GF Hotels and Resorts

Hotel Front Desk Clerk

Orlando, FL · On-site

$12.25 - $15/hr

Hotel Front Desk Agent Do you have a passion for service and love to put a smile on people's faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services ...

DelMonte Hotel Group

Hotel Front Office Manager

Troy, NY · On-site

$18/hr

Join the DelMonte Hotel Group team! We are currently seeking experienced and driven candidates just like you to serve as a Front Office Operations Manager. You will play a key role to ensure a great ...

Commonwealth Hotels

Hotel Front Desk

Saint Clairsville, OH · On-site

$12 - $15.25/hr

Clairsville, Ohio, is seeking a Part-Time Hotel Guest Service Agent, Front Desk Clerk, or Front Office Agent. About Us: Working at the Candlewood Suites St. Clairsville, Ohio, offers numerous ...

IHG Hotels & Resorts

Hotel Front Desk Agent

Durango, CO · On-site

$17 - $18/hr

Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work ...

GF Hotels and Resorts

Hotel Front Desk Agent

Cleveland, OH · On-site

$13.75 - $17.50/hr

Hotel Front Desk Agent We're looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You'll welcome guests, manage their ...

Shri Hotels

Hotel Front Desk Clerk

Smithfield, NC · On-site

$12 - $14/hr

Hotel Front Desk Agent We are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. You'll welcome guests, manage accounts, answer inquiries, and ...

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All JobsHotel Front Jobs

Hotel Front information

See salary details

$23K

$49.2K

$70K

How much do hotel front jobs pay per year?

As of Jul 3, 2026, the average yearly pay for hotel front in the United States is $49,217.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,500.00 and $64,000.00 per year, depending on experience, location, and employer.

What is the difference between Hotel Front vs Hotel Concierge?

AspectHotel FrontHotel Concierge
Primary RoleGuest check-in/check-out, reservations, front desk servicesPersonalized guest services, local information, reservations for activities
Required SkillsCustomer service, communication, basic computer skillsCustomer service, local knowledge, problem-solving
Work EnvironmentFront desk area, hotel lobbyHotel lobby, guest rooms, or concierge desk
CertificationsTypically none required, but hospitality certifications helpfulLikewise, certifications are optional but beneficial

While both roles involve guest interaction, the Hotel Front primarily handles check-ins, reservations, and general inquiries at the front desk. The Hotel Concierge offers personalized services, such as booking local tours and providing tailored recommendations. Both positions require strong customer service skills and are essential to a positive guest experience in the hospitality industry.

What are hotel front desk staff?

Hotel front desk staff, also known as front desk agents or receptionists, are employees responsible for greeting guests, handling check-in and check-out procedures, answering questions, managing reservations, and providing information about the hotel and local area. They play a key role in ensuring guests have a pleasant stay by addressing concerns and facilitating communication between guests and other hotel departments. Excellent customer service and organizational skills are essential for this role.

What are the key skills and qualifications needed to thrive as a Hotel Front Desk Agent, and why are they important?

To thrive as a Hotel Front Desk Agent, you need strong customer service skills, attention to detail, and often a high school diploma or equivalent. Familiarity with property management systems (PMS) like Opera or Maestro and basic computer proficiency are typically required. Excellent communication, problem-solving abilities, and a welcoming attitude set top performers apart in this role. These skills are essential for ensuring positive guest experiences, smooth check-in/check-out processes, and efficient hotel operations.

What are some common challenges faced by hotel front desk staff, and how can they be managed effectively?

Hotel front desk staff frequently encounter challenges such as handling high guest volumes during peak check-in/check-out times, addressing guest complaints or special requests, and coordinating with housekeeping and maintenance teams to ensure smooth operations. Effective communication, strong organizational skills, and the ability to stay calm under pressure are essential for managing these situations. Many hotels provide ongoing training and support systems to help front desk staff develop these skills and foster a collaborative work environment.
More about Hotel Front jobs
What cities are hiring for Hotel Front jobs? Cities with the most Hotel Front job openings:
What states have the most Hotel Front jobs? States with the most job openings for Hotel Front jobs include:
What job categories do people searching Hotel Front jobs look for? The top searched job categories for Hotel Front jobs are:
Hotel Front jobs near you
Infographic showing various Hotel Front job openings in the United States as of June 2026, with employment types broken down into 79% Full Time, 19% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $49,217 per year, or $23.7 per hour.
Front Office Manager - Hotel

Front Office Manager - Hotel

Aloha Hospitality Professionals

Los Angeles, CA

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 19 days ago

Job description

Hotel Front Office Manager

Location: Los Angeles, CA
Industry: Hospitality / Hotel Management
Employment Type: Direct Hire

Overview:
A high-end hospitality group is hiring an experienced Hotel Front Office Manager to lead its guest services operations at a flagship Los Angeles hotel. This property serves a mix of business, entertainment, and international guests - and is preparing for increased demand due to high-profile upcoming events like the 2026 FIFA World Cup and the 2028 Olympics. If you are a hands-on leader with a strong sense of guest experience, team building, and operational excellence, this is your chance to make your mark in one of the most dynamic hotel markets in the country.

As Front Office Manager, you'll oversee the front desk, concierge, and guest services team, ensuring that every guest receives a five-star welcome and seamless check-in/out experience. You'll be the liaison between departments including housekeeping, F&B, and engineering to resolve guest concerns, meet VIP expectations, and maintain room availability and accuracy. A focus on training, staff morale, and efficiency will be key to your success.

Key Responsibilities:

  • Manage all aspects of front office operations including check-in, check-out, and guest inquiries

  • Train, schedule, and mentor front desk agents, night auditors, and concierge team

  • Ensure consistent delivery of high-quality service and guest satisfaction metrics

  • Handle escalated guest issues with professionalism and poise

  • Oversee billing accuracy, cash handling, and room inventory via PMS

  • Collaborate with other departments to deliver coordinated, guest-first experiences

  • Report key metrics, resolve staffing challenges, and implement improvement strategies

Required Qualifications:

  • 2+ years of hotel front desk or front office management experience

  • Proficiency in property management systems (Opera, OnQ, or similar)

  • Excellent interpersonal, conflict resolution, and organizational skills

  • Ability to lead teams in high-traffic and high-pressure environments

  • Flexible availability including weekends, holidays, and peak seasons

Perks & Benefits:

  • Full healthcare, paid time off, and employee lodging discounts

  • Strong advancement potential into hotel operations or AGM roles

  • Be part of a hospitality team preparing for international-scale events

  • Work in a vibrant, diverse environment in the heart of Los Angeles

What We Offer:

  • Competitive Compensation, Medical, Dental, Vision, 401k, PTO/Holidays

Apply