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Guest Service Desk Jobs (NOW HIRING)

Festival Foods

Guest Service Desk Clerk

Weston, WI · On-site

$14 - $17.25/hr

Job Title: Guest Service Desk Clerk Reports to: Guest Services Manager External What You'll Do: As a Guest Service Desk Clerk at Festival Foods, your responsibilities will include: * Provide ...

Festival Foods

Guest Service Desk Clerk

Baraboo, WI · On-site

$13.25 - $16.25/hr

Job Title: Guest Service Desk Clerk Reports to: Guest Services Manager External What You'll Do: As a Guest Service Desk Clerk at Festival Foods, your responsibilities will include: * Provide ...

Festival Foods

Guest Service Desk Clerk

Weston, WI

$14 - $17.25/hr

Guest Service Desk Clerk Reports to: Guest Services Manager What You'll Do: As a Guest Service Desk Clerk at Festival Foods, your responsibilities will include: * Provide Outstanding Service: Take ...

Festival Foods

Guest Service Desk Clerk

Weston, WI · On-site

$14 - $17.25/hr

Job Title: Guest Service Desk Clerk Reports to: Guest Services Manager External What You'll Do: As a Guest Service Desk Clerk at Festival Foods, your responsibilities will include: * Provide ...

Festival Foods

Guest Service Desk Clerk

Fond Du Lac, WI · On-site

$13.75 - $17/hr

Guest Service Desk Clerk Reports to: Guest Services Manager What You'll Do: As a Guest Service Desk Clerk at Festival Foods, your responsibilities will include: * Provide Outstanding Service: Take ...

Festival Foods

Guest Service Desk Clerk

Fond Du Lac, WI · On-site

$13.75 - $17/hr

Job Title: Guest Service Desk Clerk Reports to: Guest Services Manager External What You'll Do: As a Guest Service Desk Clerk at Festival Foods, your responsibilities will include: * Provide ...

Festival Foods

Guest Service Desk Clerk

Baraboo, WI · On-site

$13.25 - $16.25/hr

Job Title: Guest Service Desk Clerk Reports to: Guest Services Manager External What You'll Do: As a Guest Service Desk Clerk at Festival Foods, your responsibilities will include: * Provide ...

Festival Foods

Guest Service Desk Clerk

Fond Du Lac, WI

$13.75 - $17/hr

Guest Service Desk Clerk Reports to: Guest Services Manager What You'll Do: As a Guest Service Desk Clerk at Festival Foods, your responsibilities will include: * Provide Outstanding Service: Take ...

Festival Foods

Guest Service Desk Clerk

Fond Du Lac, WI · On-site

$13.75 - $17/hr

Job Title: Guest Service Desk Clerk Reports to: Guest Services Manager External What You'll Do: As a Guest Service Desk Clerk at Festival Foods, your responsibilities will include: * Provide ...

Festival Foods

Guest Service Desk Clerk

Weston, WI · On-site

$14 - $17.25/hr

Guest Service Desk Clerk Reports to: Guest Services Manager What You'll Do: As a Guest Service Desk Clerk at Festival Foods, your responsibilities will include: * Provide Outstanding Service: Take ...

Festival Foods

Guest Service Desk Clerk

Schofield, WI · On-site

$14 - $17.25/hr

Job Title: Guest Service Desk Clerk Reports to: Guest Services Manager External What You'll Do: As a Guest Service Desk Clerk at Festival Foods, your responsibilities will include: * Provide ...

Festival Foods

Guest Service Desk Clerk

Baraboo, WI · On-site

$13.25 - $16.25/hr

Job Title: Guest Service Desk Clerk Reports to: Guest Services Manager External What You'll Do: As a Guest Service Desk Clerk at Festival Foods, your responsibilities will include: * Provide ...

Festival Foods

Guest Service Desk Clerk

Fond Du Lac, WI · On-site

$13.75 - $17/hr

Job Title: Guest Service Desk Clerk Reports to: Guest Services Manager External What You'll Do: As a Guest Service Desk Clerk at Festival Foods, your responsibilities will include: * Provide ...

Festival Foods

Guest Service Desk Clerk

Baraboo, WI · On-site

$13.25 - $16.25/hr

Guest Service Desk Clerk Reports to: Guest Services Manager What You'll Do: As a Guest Service Desk Clerk at Festival Foods, your responsibilities will include: * Provide Outstanding Service: Take ...

Festival Foods

Guest Service Desk Clerk

Baraboo, WI

$13.25 - $16.25/hr

Guest Service Desk Clerk Reports to: Guest Services Manager What You'll Do: As a Guest Service Desk Clerk at Festival Foods, your responsibilities will include: * Provide Outstanding Service: Take ...

Paul Mitchell Schools

Service Desk Coordinator

Charlotte, NC · On-site

$15.75 - $20.50/hr

He or she also acts as a guest service mentor to the Future Professionals. He or she follows all service desk systems to guide and support a smooth guest service flow in the clinic classroom. What We ...

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All JobsGuest Service Desk Jobs

Guest Service Desk information

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$8

$20

$37

How much do guest service desk jobs pay per hour?

As of Jul 4, 2026, the average hourly pay for guest service desk in the United States is $20.27, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $23.80 per hour, depending on experience, location, and employer.

What is the highest paid receptionist job?

The highest paid receptionist roles are often executive or administrative receptionists in large corporations or specialized industries like healthcare or legal services, with salaries reaching over $50,000 annually. Senior or specialized receptionists with additional skills, certifications, or management responsibilities tend to earn higher wages.

Can I be a receptionist with no experience?

Guest Service Desk roles often do not require prior experience, as training is typically provided on the job. Basic skills such as communication, customer service, and computer literacy can help you qualify, but many employers consider entry-level candidates without experience for these positions.

What are some common challenges faced by Guest Service Desk associates and how can they be managed effectively?

Guest Service Desk associates often encounter high volumes of customer inquiries and must efficiently resolve a variety of issues, from returns to general information requests. Staying patient and maintaining a positive attitude during busy or stressful periods is key. Strong communication skills and familiarity with store policies help associates handle challenging situations smoothly. Additionally, working closely with other departments ensures quick resolution of guest concerns and supports a collaborative work environment.

What are the key skills and qualifications needed to thrive as a Guest Service Desk Associate, and why are they important?

To thrive as a Guest Service Desk Associate, you need strong customer service skills, problem-solving abilities, and often a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, reservation software, and basic office tools is typically required. Excellent communication, patience, and a positive attitude help you effectively assist guests and manage challenging situations. These skills ensure smooth guest experiences and uphold the business’s reputation for quality service.

What is a guest service worker?

A guest service worker is responsible for assisting and welcoming guests in settings such as hotels, resorts, or events. Their duties include providing information, handling check-ins and check-outs, and addressing guest needs to ensure a positive experience. Good communication skills and customer service experience are important for this role.

What is someone who works at a front desk called?

Someone who works at a front desk is typically called a front desk clerk, receptionist, or guest service associate. These roles involve greeting visitors, answering inquiries, and managing reservations or appointments, often requiring good communication and organizational skills.

What is the difference between Guest Service Desk vs Front Desk Agent?

AspectGuest Service DeskFront Desk Agent
CredentialsCustomer service experience, possibly some certificationsCustomer service skills, hospitality training
Work EnvironmentHotels, resorts, event venuesHotels, motels, hospitality establishments
Employer & IndustryHospitality industry, customer service rolesHospitality industry, front-line customer service
Search & Comparison IntentUnderstanding roles, job requirements, career pathsSimilar roles, job duties, qualifications

The Guest Service Desk and Front Desk Agent roles both serve as customer-facing positions in the hospitality industry. While they share similar skills and work environments, the Guest Service Desk often handles more specialized guest inquiries and service issues, whereas the Front Desk Agent primarily manages check-ins, check-outs, and reservations. Both roles require strong customer service skills and hospitality knowledge, but their specific duties may vary depending on the establishment.

What are Guest Service Desk jobs?

Guest Service Desk jobs involve assisting customers or visitors by answering their inquiries, resolving issues, and providing information about services or facilities. Employees in this role are often the first point of contact and are responsible for creating a positive experience for guests. Duties may include handling complaints, managing reservations, processing payments, and coordinating with other departments to ensure guest satisfaction. Strong communication, problem-solving, and organizational skills are important for success in this role.
More about Guest Service Desk jobs
What cities are hiring for Guest Service Desk jobs? Cities with the most Guest Service Desk job openings:
What job categories do people searching Guest Service Desk jobs look for? The top searched job categories for Guest Service Desk jobs are:
Guest Service Desk jobs near you
Infographic showing various Guest Service Desk job openings in the United States as of June 2026, with employment types broken down into 28% Full Time, 70% Part Time, and 2% Temporary. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $42,162 per year, or $20.3 per hour.
Guest Service Desk Agent

Guest Service Desk Agent

Smugglers Notch Resort

Jeffersonville, VT • On-site

$16.31 - $22.51/hr

Other

Posted 15 days ago

Job description

Guest Service Desk Agent

Job Category: Customer Service Requisition Number: EVENI005814

Posted: June 18, 2026

Part-Time

Hourly Range: $16.31 USD to $22.51 USD

Location: Jeffersonville, VT 05464, USA

Description

Are you a people person who loves making guests feel welcome? Join our team as a Guest Service Desk Agent and be the friendly face that sets the tone for an unforgettable stay!

What You'll Do:

  • Greet guests with a warm, genuine welcome upon arrival and departure.
  • Ensure smooth, efficient check-ins and check-outs while delivering top-notch customer service.
  • Provide expert guidance on resort programs, package inclusions, dining options, and local attractions.
  • Assist guests with booking all resort activities.
  • Manage room reservations and process billing adjustments as needed.
  • Address guest questions and concerns in person and over the phone with a positive, problem-solving attitude.
  • Perform additional tasks as assigned to enhance the guest experience.

What We're Looking For:

  • Enthusiastic individuals with a positive, can-do attitude.
  • Strong communication and active listening skills.
  • Comfort with computer technology and the ability to multitask in a fast-paced setting.
  • Detail-oriented, self-motivated team players.
  • Prior customer service or resort experience is a plus!

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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