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Marriott Travel Agent Jobs in New York (NOW HIRING)

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all ... At Courtyard, we're passionate about better serving the needs of travelers everywhere. It's what ...

Front Desk Agent

Teaneck, NJ

$15.75 - $19.75/hr

Marriott Teaneck Summary: Who We Are White Lodging develops and operates a portfolio of award ... Discounts on hotel rooms, dining, and other travel/entertainment experiences * Multiple hotels in ...

Guest Environment Expert

Paramus, NJ · On-site

$15.25 - $19.25/hr

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all ... At Courtyard, we're passionate about better serving the needs of travelers everywhere. It's what ...

... travel easier, more flexible, and more inspiring. In 2024, we announced a strategic partnership with Marriott International, bringing Sonder properties to Marriott.com and the Marriott Bonvoy app.

Front Desk Hospitality Agent

New York, NY · On-site

$15.50 - $19.75/hr

... travel easier, more flexible, and more inspiring. In 2024, we announced a strategic partnership with Marriott International, bringing Sonder properties to Marriott.com and the Marriott Bonvoy app.

Front Desk Hospitality Agent

New York, NY · On-site

$15.50 - $19.75/hr

... travel easier, more flexible, and more inspiring. In 2024, we announced a strategic partnership with Marriott International, bringing Sonder properties to Marriott.com and the Marriott Bonvoy app.

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Marriott Travel Agent information

See New York salary details

$12

$22

$37

How much do marriott travel agent jobs pay per hour?

As of May 28, 2026, the average hourly pay for marriott travel agent in New York is $22.58, according to ZipRecruiter salary data. Most workers in this role earn between $18.41 and $23.94 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Marriott Travel Agent, and why are they important?

To thrive as a Marriott Travel Agent, you need strong customer service abilities, knowledge of travel industry practices, and preferably experience in hospitality or travel-related roles. Familiarity with reservation systems like Marsha, GDS platforms, and proficiency in CRM software is often required. Excellent communication, attention to detail, and problem-solving skills help agents personalize guest experiences and resolve issues efficiently. These skills ensure client satisfaction, smooth booking processes, and uphold Marriott’s reputation for exceptional service.

How does a Marriott Travel Agent typically collaborate with other departments to ensure a seamless guest experience?

As a Marriott Travel Agent, you’ll work closely with reservations, front desk teams, and sales departments to coordinate bookings, special requests, and group events. Effective communication across these departments is essential to ensure guests’ needs are met from the initial inquiry through to check-out. You’ll often liaise with hotel operations to confirm amenities or resolve issues, and may also support marketing or loyalty programs by informing guests about special offers. This collaborative environment fosters problem-solving skills and provides opportunities to learn from various facets of the hospitality industry.

What are Marriott Travel Agents?

Marriott Travel Agents are professionals who assist clients in booking rooms and planning stays at Marriott hotels and resorts around the world. They help guests find suitable accommodations, arrange group bookings, provide information on rates and amenities, and sometimes offer recommendations on destinations. Marriott Travel Agents may work independently or as part of travel agencies, and they often receive special training and access to exclusive rates through the Marriott Hotel Excellence! program. Their expertise ensures travelers have a smooth and enjoyable Marriott experience.

What is the difference between Marriott Travel Agent vs Hilton Travel Agent?

FeatureMarriott Travel AgentHilton Travel Agent
CertificationsTravel certifications, hospitality knowledgeTravel certifications, hospitality knowledge
Work EnvironmentMarriott hotels, resorts, corporate officesHilton hotels, resorts, corporate offices
Employer & IndustryMarriott International, hospitality industryHilton Worldwide, hospitality industry

Both Marriott Travel Agents and Hilton Travel Agents assist clients with booking travel arrangements within their respective hotel chains. They typically require similar certifications and work in comparable environments, often within hotel properties or corporate offices. The main difference lies in the brand they represent—Marriott or Hilton—each with its own loyalty programs and customer base. Choosing between them depends on the preferred hotel brand and specific employment opportunities within each company.

What are popular job titles related to Marriott Travel Agent jobs in New York? For Marriott Travel Agent jobs in New York, the most frequently searched job titles are:
What job categories do people searching Marriott Travel Agent jobs in New York look for? The top searched job categories for Marriott Travel Agent jobs in New York are:
Infographic showing various Marriott Travel Agent job openings in New York as of May 2026, with employment types broken down into 74% Full Time, 12% Part Time, and 14% Contract. Highlights an 72% Physical, 7% Hybrid, and 21% Remote job distribution, with an average salary of $46,973 per year, or $22.6 per hour.
Front Desk Hospitality Agent

Front Desk Hospitality Agent

Sonder Holdings, Inc.

New York, NY • On-site

$22/hr

Full-time

Medical, Dental, Vision, PTO

Posted 23 hours ago


Job description

Sonder (NASDAQ: SOND) is a leading global hospitality brand, offering premium, design-forward apartments and intimate boutique hotels for the modern, savvy traveler. Founded in 2014, Sonder combines thoughtfully designed spaces with seamless, tech-enabled service - all delivered through a single, beautifully integrated experience.
Our properties are located in the world's most sought-after neighborhoods, spanning 40+ markets across nine countries and three continents. Through the Sonder app, guests enjoy full control over their stay - from self check-in to 24/7 support - making every detail of travel easier, more flexible, and more inspiring.
In 2024, we announced a strategic partnership with Marriott International, bringing Sonder properties to Marriott.com and the Marriott Bonvoy app. This integration connects our inventory and front of house and back of house systems with the world's largest travel loyalty platform - unlocking exciting new possibilities for our guests and employees.
Sonder is focused on delivering amazing experiences for the modern traveler while driving smart, sustainable growth. Our team blends the agility of a tech company with the standards of a global hospitality brand - and we're building something that's reshaping the future of travel.
Life At Sonder
We aspire to build a workplace where employees can thrive. Our culture shapes how we make decisions, how we conduct meetings, how we communicate, and how we treat each other. It's the coordinated way in which we work that gives us a shot at achieving the epic tale we hope to be part of. Our Leadership Principles are a foundational part of our culture and they play a vital role in guiding the values and actions of our team members. Each of these principles is at the heart of what we do. Check out this article to find out more about our Culture and Principles.
Our Front Desk Hospitality Agents are the face of Sonder and who live our leadership principle of 'Extend Hospitality to All'. This is one of the most versatile roles at the company and perfect for anyone who loves interacting with guests and finds fulfillment in creatively solving problems. You are a detail-oriented individual who thrives on interacting with others, supporting your fellow team members, and satisfying guest requests throughout the day. If you're ready for an evolving and fast-paced environment that is focused on delivering amazing guest experiences, we'd love to hear from you!
AT SONDER YOU WILL:
  • Be the face of Sonder, and make an awesome first impression on our guests, visitors, and all internal and external partners.
  • Guide guests through the technology-rich Sonder experience, ensuring they are able to make the most out of their stay and use our tech features
  • Utilize our digital communication systems to receive guest calls, SMS and live chats, and offer immediate support from the Front Desk
  • Handle all guest interactions with the highest level of hospitality and professionalism, accuracy and timeliness, accommodating special requests whenever possible; resolve customer complaints; assist customers in all inquiries in connection with services, facility, hours of operations, directions, etc.
  • Assist building leadership with any administrative tasks required to keep all operations running smoothly
  • Flex to support the back-of-house/Hospitality Agent team on a day-to-day basis as needs arise through housekeeping quality audits, inventory checks, and minor maintenance and technology issues
  • Ensure the maintenance, cleanliness, and organization of both guest-facing and back of house working spaces including lobbies, office, storage closets, warehouse and others, as assigned
  • Support multiple Sonder properties throughout the local market, as required

WHAT WE LOOK FOR:
  • Personable, guest-centric, and positive; you love speaking with others in person and via phone, email, and chat
  • Demonstrated experience working in hotels, restaurants, or other customer-facing hospitality, service, and/or customer experience roles
  • Excellent problem solving skills, with the desire to "get it done" for our guests
  • Strong computer literacy and writing skills and comfort switching between multiple desktop and mobile applications
  • Organized, hardworking, and detail-oriented
  • Thrives in a fast paced, ever-changing, always challenging startup environment
  • Ability to work effectively both in a team environment as well as independently
  • Flexible schedule and open to working evenings, weekends and holidays
  • Ability to lift/carry items up to 50 pounds and stand/walk for extended periods of time
  • Proficiency in languages other than English a plus
  • This role requires regular access to a reliable smartphone for work purposes. (Expense reimbursement available)

Hourly Pay Rate: $22
The pay range for this role is between - annually. Actual pay within the range is dependent on multiple factors, including your geographic location. Equity, benefits, and discretionary bonus may be additional forms of compensation for this role and are not included in the provided pay range.
Benefits
We offer attractive employee travel perks for any Sonder location as well as health and lifestyle benefits. For eligible employees, benefits may include:
  • Competitive compensation
  • Medical, dental and vision insurance (where applicable)
  • Flexible vacation
  • Wellness and volunteering days
  • Annual free credits and discounts to stay in Sonders
  • Workplace flexibility (for remote-specified positions only) #ABetterWaytoWork

Learn More About Sonder
  • Corporate Responsibility & Sustainability
  • Data Privacy Policy
  • Blog: Sonder Stories
  • Instagram: @sonderstays

Equal Opportunity
We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other classification protected by applicable state, federal or local law. Extend Hospitality To All is one of Sonder's Leadership Principles. Living up to that principle means fully embracing diversity: ensuring that all of our employees, guests, partners, and communities feel safe, respected, included, cared for, and empowered.
As part of our commitment to creating a workplace open to all, we have created Sonder Circles, also known as employee resource groups. These groups aim to foster a diverse, equitable, and inclusive workplace aligned with the communities they serve.
If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please email Recruiting.