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Hampton Inn By Hilton Jobs (NOW HIRING)

Commonwealth Hotels

Breakfast Attendant

Louisville, KY

$12 - $14.50/hr

At Hampton Inn by Hilton Louisville Airport, we have recently completed a stunning renovation, upgrading our guest amenities to provide a fresh, modern experience. Located conveniently off I-264 and ...

Commonwealth Hotels

Breakfast Attendant

Louisville, KY · On-site

$12.50 - $15.25/hr

At Hampton Inn by Hilton Louisville Airport, we have recently completed a stunning renovation, upgrading our guest amenities to provide a fresh, modern experience. Located conveniently off I-264 and ...

Commonwealth Hotels

Room Attendant

Louisville, KY

$12.75 - $16/hr

The Hampton Inn by Hilton Louisville Airport is seeking a Full-Time Hotel Room Attendant, Hotel Guest Room Attendant, or Hotel Housekeeper. About Us: At Hampton Inn by Hilton Louisville Airport, we ...

Commonwealth Hotels

Room Attendant

Louisville, KY · On-site

$13.50 - $16.75/hr

The Hampton Inn by Hilton Louisville Airport is seeking a Full-Time Hotel Room Attendant, Hotel Guest Room Attendant, or Hotel Housekeeper. About Us: At Hampton Inn by Hilton Louisville Airport, we ...

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Hampton Inn By Hilton information

What are the key skills and qualifications needed to thrive as a Hampton Inn by Hilton Front Desk Agent, and why are they important?

To thrive as a Hampton Inn by Hilton Front Desk Agent, you generally need excellent customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with hotel property management systems (like OnQ), reservation software, and basic office equipment is typically required. Strong communication, problem-solving abilities, and a friendly, professional demeanor help you stand out in guest interactions. These skills ensure efficient guest check-in/out, positive guest experiences, and smooth daily hotel operations.

What are the typical responsibilities of a front desk agent at Hampton Inn by Hilton?

As a front desk agent at Hampton Inn by Hilton, your primary responsibilities include greeting guests, handling check-ins and check-outs, managing reservations, and addressing guest inquiries or concerns promptly. You’ll also coordinate with housekeeping and maintenance teams to ensure rooms are ready and guest needs are met. The role requires strong communication skills and the ability to multitask during busy periods, as you’ll often be the first point of contact for guests and a liaison between departments.

What does a typical job at Hampton Inn by Hilton involve?

Jobs at Hampton Inn by Hilton typically involve providing excellent customer service to guests, such as checking guests in and out, answering questions, and resolving any issues. Depending on the role, responsibilities can range from front desk operations and housekeeping to maintenance and breakfast service. Employees are expected to maintain high standards of cleanliness and hospitality, ensuring guests have a comfortable and enjoyable stay. Teamwork and a positive attitude are highly valued, as staff members often work together to meet guest needs and uphold the hotel's reputation. Training is usually provided, making it a good place for those new to the hospitality industry.

What is the difference between Hampton Inn By Hilton vs Hotel Front Desk Agent?

AspectHampton Inn By HiltonHotel Front Desk Agent
Primary RoleHospitality service provider at Hampton Inn hotelsFrontline customer service and check-in/out at hotels
Required CredentialsHigh school diploma, customer service skillsHigh school diploma, customer service skills
Work EnvironmentHotel lobby, front desk, guest areasHotel lobby, front desk, guest areas
EmployerHilton Worldwide, specifically Hampton InnVarious hotel chains, including Hilton, Marriott, etc.

Hampton Inn By Hilton employees typically work as front desk staff, providing guest services at Hilton's Hampton Inn locations. Hotel Front Desk Agents work across various hotel brands, performing similar duties. The main difference lies in the employer and brand affiliation, while the roles and required skills are quite similar.

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Hampton Inn By Hilton jobs near you

Front Desk Agent

Hampton Inn by Hilton Hallandale Beach

Hallandale, FL • On-site

$13.50 - $17/hr

Full-time

Medical, Dental, Vision, Retirement

Posted 28 days ago

Job description

About the Hampton Inn by Hilton Hallandale Beach | Aventura

Hampton Inn by Hilton Hallandale Beach Aventura is an energetic, welcoming and friendly hotel. It’s convenient location between Fort Lauderdale and Miami, provides the ideal setting for business and leisure travelers. The 8 story, 151 guestroom property has over 1,800 square feet of flexible event space and is steps from Gulfstream Park & Casino, Aventura Hospital and just minutes away from Aventura Mall, Hard Rock Stadium and Beaches.

Owned and operated by Turnberry, the Hampton Inn by Hilton Hallandale Beach Aventura is located at 1000 S Federal Hwy, Hallandale Beach, FL. To learn more, visit the official Hampton Inn Hallandale Beach website here or follow the hotel on social media via Facebook, Instagram and Twitter.

Thrive with our comprehensive Benefits Package-featuring Medical, Dental and Eye Care, 401K Plans, Short- and Long-Term Disability, International Travel Perks, Weekly Pay, Free-Parking, Team Member Recognition Events, Outings and much more! Most benefits are available after 30 days of fulltime employment.

Turnberry has a Substance Abuse Policy and is an Equal Opportunity Employer.

The Front Desk Agent is responsible for taking care of guest requests at the front desk following brand standards and steps of service.

Examples of Duties (includes but is not limited to the following):

  • Welcome and register guests into Hotel, fulfilling requests, following special instructions and adhering to established security and credit policies and procedures, using standards of service.
  • Check guests in and out of the hotel in accordance with procedures; make change, and post charges to guest accounts following steps of service.
  • Handle cash and credit transactions, count bank at the beginning and end of shift, complete designated reports, resolve any discrepancies, drop off receipts and secure bank.
  • Accept, change and cancel hotel reservations
  • Use computer system for most functions, select and block rooms for arriving guests, prepare daily reports
  • Handle hotel emergency situations following emergency guidelines

Qualifications and Requirements

  • 1+ Year of prior Hotel or Hotel Front Desk Experience, preferred
  • 1 + Year of Hilton PEP Experience, preferred
  • Flexible schedule availability, required to workday, night and overnight shifts, including weekends and holidays
  • Ability to multitask and handle stress in busy periods
  • The employee is required to stand, walk, for prolong periods of time
  • Ability to frequently lift and/or move up to 50 lbs, to handle guests packages or luggage
  • Must have good near and far vision, including ability read and interpret written instructions/directions
  • Must be able to communicate effectively with guests and co-workers, communicate via 2-way radio
  • Ability to distinguish smells
  • Duties mainly performed indoors
  • Must be able to hear, moderate noise level

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