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Caribbean Hotel Jobs (NOW HIRING)

AMI Inflight

Be Seen First

Manager, Caribbean Sales

Miami, FL · On-site

The Caribbean Sales Manager is responsible for managing and growing AMI Group's distributor and ... Identify, develop, and grow new direct customer accounts, including hotels, hotel groups, and ...

AMI Inflight

Be Seen First

Manager, Caribbean Sales

Miami, FL · On-site

The Caribbean Sales Manager is responsible for managing and growing AMI Group's distributor and ... Identify, develop, and grow new direct customer accounts, including hotels, hotel groups, and ...

Highgate Hotels

Hotel Maintenance

Exton, PA

$15.75 - $20/hr

... hotels spanning North America, Europe, the ... Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality ...

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Caribbean Hotel information

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$34.5K

$63.3K

$88.5K

How much do caribbean hotel jobs pay per year?

As of Jul 17, 2026, the average yearly pay for caribbean hotel in the United States is $63,308.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,500.00 and $72,000.00 per year, depending on experience, location, and employer.

What Are the Qualifications to Work in a Caribbean Hotel?

The qualifications you need to work in a Caribbean hotel depend on the level of your responsibilities and your specific role. Entry-level work, such as bartending, serving, housekeeping, and other guest services roles may only require a high school diploma or GED certificate and good customer service skills. Work in hotel management and other administrative roles requires you to have more experience in hospitality. An associate or bachelor's degree from a hospitality institute or a college is useful, but you should expect to work for several years in a lower level position before landing a management role. Because many Caribbean islands are not in the United States, you need to have a valid working visa.

What are some common challenges faced by staff working in a Caribbean hotel, and how can they be overcome?

Staff working in Caribbean hotels often face challenges such as managing high guest expectations, adapting to seasonal fluctuations in occupancy, and working collaboratively with a diverse team. Effective communication and flexibility are key to overcoming these challenges. Many hotels offer ongoing training and encourage teamwork to ensure staff can deliver excellent service, even during peak periods. Embracing cultural diversity and maintaining a positive attitude also contribute greatly to a harmonious and productive work environment.

What is the difference between Caribbean Hotel vs Caribbean Hotel Front Desk Agent?

AspectCaribbean HotelCaribbean Hotel Front Desk Agent
Primary RoleProvides overall hospitality services, manages operations, and oversees guest experienceHandles guest check-ins/outs, reservations, and customer inquiries at the front desk
Required CredentialsHospitality management experience, relevant certifications often preferredCustomer service skills, hospitality certifications beneficial
Work EnvironmentHotel management setting, overseeing multiple departmentsFront desk area, direct guest interaction
Industry UsageUsed for managerial and operational roles within hotelsSpecific to front desk and guest services roles

The Caribbean Hotel is a broad term encompassing various hospitality roles, including management and operations. In contrast, the Caribbean Hotel Front Desk Agent focuses specifically on guest services at the front desk. While both roles require customer service skills, the hotel manager or general Caribbean Hotel role involves overseeing the entire property, whereas the front desk agent handles direct guest interactions and reservations.

What are the key skills and qualifications needed to thrive as a Caribbean Hotel Manager, and why are they important?

To thrive as a Caribbean Hotel Manager, you need strong leadership, hospitality management expertise, and a relevant degree or equivalent experience in hotel or tourism management. Familiarity with property management systems (PMS), booking platforms, and certifications such as CHA (Certified Hotel Administrator) are commonly required. Exceptional interpersonal skills, cultural sensitivity, and problem-solving abilities help foster positive guest experiences and lead diverse teams. These skills are crucial for maintaining high service standards, ensuring guest satisfaction, and driving business success in a competitive hospitality market.

What are Caribbean hotels?

Caribbean hotels are accommodations located throughout the islands and coastal countries of the Caribbean region, catering to tourists seeking sun, beaches, and tropical experiences. These hotels range from luxury resorts and all-inclusive properties to boutique inns and budget guesthouses. Many Caribbean hotels are known for their scenic ocean views, access to white-sand beaches, and amenities such as pools, spas, and on-site dining. Visitors often choose Caribbean hotels for relaxation, water sports, and exploring local culture and cuisine. The region's diverse locations offer options for both romantic getaways and family vacations.
More about Caribbean Hotel jobs
What cities are hiring for Caribbean Hotel jobs? Cities with the most Caribbean Hotel job openings:
What are the most commonly searched types of Caribbean Hotel jobs? The most popular types of Caribbean Hotel jobs are:
What states have the most Caribbean Hotel jobs? States with the most job openings for Caribbean Hotel jobs include:
What job categories do people searching Caribbean Hotel jobs look for? The top searched job categories for Caribbean Hotel jobs are:
Caribbean Hotel jobs near you
Infographic showing various Caribbean Hotel job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 2% As Needed, 87% Full Time, 9% Part Time, and 1% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $63,308 per year, or $30.4 per hour.
Director, Hotel Operations

Director, Hotel Operations

Royal Caribbean Group

Miami, FL • On-site

Full-time

Re-posted 19 hours ago

Royal Caribbean Group rating

8.7

Company rating: 8.7 out of 10

Based on 24 frontline employees who took The Breakroom Quiz

2nd of 9 rated cruise lines

Job description

Journey with us! Combine your career goals and sense of adventure by joining our incredible team of employees at Royal Caribbean Group. We are proud to offer a competitive compensation and benefits package, and excellent career development opportunities, each offering unique ways to explore the world.
We are proud to be the vacation-industry leader with global brands - including Royal Caribbean International, Celebrity Cruises and Silversea Cruises - the most innovative fleet and private destinations, and the best people. Together, we are dedicated to turning the vacation of a lifetime into a lifetime of vacations for our guests.
Royal Caribbean Group's Celebrity Hotel Operations team has an exciting career opportunity for a full-time Director, Hotel Operations reporting to the AVP, Hotel Operations
This position will be working onsite from Miami.
Position Summary:
The Director Hotel Operations is responsible that the shipboard hotel operation delivers a guest vacation experience in accordance with Celebrity Cruises brand promise and brand standards. The role communicates directly with the shipboard Hotel Director and is accountable that individual ships meet and exceed goals set out by key performance indicators (KPIs) across all departments.
The DHO liaises closely with all corporate and operational groups to ensure that each ship is always supported. This includes Hotel Operations (F&B, Onboard Revenue, Entertainment & Cruise Programs, Guest Services, Housekeeping), Marine Operations, Global Marine Operations, IT, Human Resources, Marketing, Accounting, Internal Audit, Safety & Environment, Corporate Communications, Land Operations, Revenue Management, Deployment, Legal and Customer Service.
The Director Hotel Operations is fully accountable for the performance of each ship assigned to him / her. The DHO will work closely with shipboard leadership, Shoreside departmental groups and analysts to use data and operational feedback to constantly review results and trends to make the necessary adjustments.
In addition, the DHO could also be managing the fleet traveling positions, cost management, scheduling, deployment review and approvals, Galapagos operations, Groups and events, Australia / APAC operations.
The DHO owns all the aspects of the guest experience and takes ownership in working together with the different stakeholders to bring projects and interventions to a successful end.
Essential Duties and Responsibilities:
  • Ensures optimal guest vacation experience in accordance with company's brand promise and standards
  • Accountable for the overall performance of each vessel responsible for
  • Manages the travelling hotel directors assigned to the DHO / Ships
  • Ensures that each ship is operated safely, effectively and efficiently following brand standards related to Service Excellence, Workplace Safety, Crew Satisfaction, internal and external regulatory compliance guidelines
  • Liaise closely with all corporate and operational groups to ensure that each ship is fully supported at all times; including F&B Operations, Rooms Division (Housekeeping & Guest Relations), Onboard Revenue, Entertainment & Cruise Programs, Marine Operations, Finance, IT, Human Resources, Marketing, Accounting, Internal Audit, Safety & Environment, Corporate Communications, Land Operations, Revenue Management, Deployment, Legal and Customer Service.
  • Owns the resolution, in tandem with the different departmental leaders to address shortcomings, and product delivery gaps.
  • Acts as Brand ambassador ensuring company's culture and ethics are understood, adhered to, and exhibited by all shipboard teams
  • Responsible for the planning and flawless launch of Newbuild entering service
  • Collaborates with all hotel functional areas and Revite/DryDock teams to ensure smooth and seamless ongoing shipboard maintenance and planning for Dry Docks
  • Ensures guest experiences on Celebrity ships transitioning to or operating in EMEA and APAC markets are properly planned and executed in a culturally equitable way
  • Plans the regional customization of the product along with the shoreside leadership in Food and Beverage, Shore Excursions, Entertainment, Guest Services, Onboard Revenue, Housekeeping
  • Continuously tracks individual ship performance, reviews and analyzes Medallia and guest experience commentaries
  • Works closely with the shipboard leadership teams to review results and trends to make necessary operational adjustments
  • Generates routine updates and executive reports to shore-side leadership personnel
  • Partners with Human Resources to recruit the best hospitality leaders in the industry
  • Conducts periodic operational ship visits to assess guest experience and identifies areas of opportunities to improve produce offerings
  • Represents hotel operations in situation management meetings and is expected to make critical decision to ensure the best possible guest experience on ships impacted by unusual or unexpected situations
  • Participates in deployment planning and provides operational guidance to ensure optimal port destination guest experience
  • Ensure adherence of CDC / Public Health protocols to mitigate potential spread and impact to guest experience
  • Conducts annual assessments of the Hotel Director / AHD / Fleet HDs and provides coaching and guidance on leadership effectiveness
  • Oversees HD's & AHD's selection, scheduling and ensures a proper familiarization & succession plans
  • Oversees the pipeline of future hotel directors
  • Manages other areas depending on assignment such as Galapagos, Expense Management, Deployment planning, Charter execution etc.
  • Oversees Hotel Director and key management selection and scheduling for each assigned ship and ensures a proper succession plan. Liaises with marine operations and human resources to create an effective Executive Committee.
  • Conducts annual assessments of the Hotel Director / AHD and provides coaching and guidance on leadership effectiveness.
  • Partners with human resources to recruit the best hospitality leaders in the industry and provides input on compensation issues to attract the best talent.
  • Selects, directs, coaches and evaluates the performance of the Lead Hotel Operations responsible for providing additional hotel operational support to the fleet.
  • Partners with the shipboard teams and functional support teams to recommend par level adjustments based on product customization and defines crew language requirements by division.

Qualifications, Knowledge and Skills:
  • Ten years of experience in hospitality management preferable cruise lines, hotels, resorts.
  • Five years of managerial experience as a Hotel Director or General Manager.
  • Work experience with a diverse multicultural work force preferred.
  • Previous exposure to worldwide operations a plus.
  • Bachelor degree from a hospitality college or university.
  • Shipboard experience
  • Working knowledge of computers, Internet access, and the ability to navigate within a variety business related software packages and reporting.
  • Cultivates Customer first: Demonstrates a passion for service, requiring a strong commitment to the delivery of a superior customer experience. Possesses knowledge of the internal and external customers globally and understands the implications of cultural differences for service requirements. Creates and fosters an atmosphere that invites ownership of the customer experience at all levels, ensuring that new ideas for the creation of customer value are cultivated and celebrated.
  • Leads with Passion Drive, Energy: Personally emulates the pride, passion and commitment
  • Acts with integrity: is an admired business leader whose character is beyond approach. Sets the standards for ethical behavior by promoting and modeling the principle and values that are central to RCL on a daily basis. Has an intense of right and wrong, and will not compromise those values to achieve desired results. Holds his team accountable for the same ethical standards.
  • Thinks and Acts Globally: Helps evaluate and ensure the execution of strategic initiatives in the global arena capitalizing on the potential of those opportunities while managing cost. Understands and respects cultural differences, working effectively with a culturally diverse environment. Possesses the necessary breath, sensitivity, and openness to attract, retain, and motivate a diverse workforce.
  • Attracts and develops talent: Motivates shipboard leaders to perform their best by communicating the company's vision, strategy and business plan, talking with shipboard leaders in an honest, open and candid way encouraging a two way dialog listening to and addressing shipboard leader issues and suggestions. Actively coaches shipboard leaders and provide them with challenging assignments, feedback and insight to their behavior and performance.
  • Proven track record of driving high performance and achieving results. Has a disciplined and focused approach to providing support and monitoring performance as to quickly identify unfavorable performance trends. Has the operational experience to assist the shipboard management team in identifying the root cause and developing the appropriate corrective action plan.
  • This needs to be achieved with a decisive approach predicted on speed and simplicity. Applies critical thinking using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Detailed understanding of shipboard Hotel Operations, ability to work in a faced paced environment with multiple priorities.
  • Demonstrates ability to handle fast paced decision making and crisis management skills. Strong analytical and problem-solving skills and strong knowledge of USPH.

We know there's a lot to consider. As you go through the application process, our recruiters will be glad to provide guidance, and more relevant details to answer any additional questions. Thank you again for your interest in Royal Caribbean Group. We'll hope to see you onboard soon!
It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment.
We are committed to providing equal employment opportunities and to providing reasonable accommodation to support candidates with disabilities during our hiring process. If you need a reasonable accommodation, please reach out to us at hraccess@rccl.com. This email is for disability-related accommodation requests only.

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