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Guest Service Agent Jobs (NOW HIRING)

KMG Hotels

Guest Service Agent

Kansas City, MO · On-site

$14.50 - $18.50/hr

Guest Service Agent We are looking for a reliable high energy Guest Service Agent! The Guest Service Agent is often the first point of contact and the first impression for guests. Warm, knowledgeable ...

KMG Hotels

Guest Service Agent

Kansas City, MO · On-site

$13.75 - $17.50/hr

We are looking for a reliable high energy Guest Service Agent! The Guest Service Agent is often the first point of contact and the first impression for guests. Warm, knowledgeable service and helpful ...

Tara Investments

Guest Service Agent

Charleston, SC · On-site

$14 - $17.75/hr

Guest Service Agent Property: Live Oak, Charleston Historic District, a Tribute Portfolio Hotel Reports to: Director of Rooms Join the Legacy of Live Oak! As we are preparing to open the doors to ...

Commonwealth Hotels

Guest Service Agent

Clarksville, TN · On-site

$13 - $16.50/hr

The Hotel Guest Service Agent, Front Desk Clerk or Front Office Agent the TownePlace Suites role at the TownePlace Suites Clarksville, TN offers a dynamic leadership opportunity within a well ...

Peachtree Group

Guest Service Agent

San Jose, CA · On-site

$18 - $19.40/hr

Guest Service Agent Guest Service Agent | Spark - San Jose, CA Pay: $18-$19.40 per hour The Guest Service Agent is responsible for processing check-ins/outs, securing payment, verifying and adjusting ...

Peachtree Group

Guest Service Agent

Paso Robles, CA · On-site

$17.50 - $18.50/hr

Guest Service Agent Guest Service Agent |Courtyard - Paso Robles, CA Pay: $17.50 -$18.50 per hour The Guest Service Agent is responsible for processing check-ins/outs, securing payment, verifying and ...

Commonwealth Hotels

Guest Service Agent

Clarksville, TN · On-site

$13 - $16.50/hr

The Hotel Guest Service Agent, Front Desk Clerk or Front Office Agent the TownePlace Suites role at the TownePlace Suites Clarksville, TN offers a dynamic leadership opportunity within a well ...

Commonwealth Hotels

Guest Service Agent

Clarksville, TN · On-site

$13 - $16.50/hr

The Hotel Guest Service Agent, Front Desk Clerk or Front Office Agent the TownePlace Suites role at the TownePlace Suites Clarksville, TN offers a dynamic leadership opportunity within a well ...

Commonwealth Hotels

Guest Service Agent

New Orleans, LA · On-site

$14.50 - $18.25/hr

Working as a Full-Time Hotel Guest Service Agent, Hotel Front Desk Agent, or Hotel Front Desk Clerk at The Sonesta ES Suites New Orleans offers a rewarding opportunity to be part of a dynamic ...

Peachtree Group

Guest Service Agent

Dublin, CA · On-site

$19.75 - $21/hr

Guest Service Agent Guest Service Agent | Aloft - Dublin, CA Pay: $19.75 -$21 per hour The Guest Service Agent is responsible for processing check-ins/outs, securing payment, verifying and adjusting ...

Commonwealth Hotels

Guest Service Agent

New Orleans, LA · On-site

$14.25 - $18/hr

Working as a Full-Time Hotel Guest Service Agent, Hotel Front Desk Agent, or Hotel Front Desk Clerk at The Sonesta ES Suites New Orleans offers a rewarding opportunity to be part of a dynamic ...

Commonwealth Hotels

Guest Service Agent

New Orleans, LA · On-site

$13.75 - $17.50/hr

Working as a Full-Time Hotel Guest Service Agent, Hotel Front Desk Agent, or Hotel Front Desk Clerk at The Sonesta ES Suites New Orleans offers a rewarding opportunity to be part of a dynamic ...

Commonwealth Hotels

Guest Service Agent

Canton, OH · On-site

$14 - $17.75/hr

Working as a Full-Time Guest Service Agent, Hotel Front Desk Clerk, or Hotel Front Desk Agent at the Fairfield Inn and Suites by Marriott in Canton, Ohio, offers a rewarding opportunity to join a ...

CHM Hotels

Guest Service Agent

National City, CA · On-site

$15.25 - $19.50/hr

Guest Service Agent CHM Hotels is committed to providing excellent services that make a good stay great and are seeking a Guest Service Agent for our National City location to help us achieve our ...

Commonwealth Hotels

Guest Service Agent

Canton, OH · On-site

$13.25 - $16.75/hr

Working as a Full-Time Guest Service Agent, Hotel Front Desk Clerk, or Hotel Front Desk Agent at the Fairfield Inn and Suites by Marriott in Canton, Ohio, offers a rewarding opportunity to join a ...

Commonwealth Hotels

Guest Service Agent

Tampa, FL · On-site

$13.75 - $17.25/hr

Working as a Part-Time Hotel Guest Service Agent, Hotel Front Desk Agent, or Hotel Front Desk Clerk at Hampton Inn & Suites Tampa Riverview Brandon offers the chance to be part of a dynamic ...

Commonwealth Hotels

Guest Service Agent

Aurora, CO · On-site

$17.50 - $18/hr

Working as a Full-Time Hotel Guest Service Agent, Hotel Front Desk Agent, or Hotel Front Desk Clerk at the SpringHill Suites Denver at Anschutz Medical Campus offers a rewarding opportunity to be ...

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Guest Service Agent information

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$10

$16

$22

How much do guest service agent jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for guest service agent in the United States is $16.33, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.27 per hour, depending on experience, location, and employer.

What is a guest service agent?

A Guest Service Agent is a front-line hospitality professional responsible for ensuring a positive experience for guests at hotels, resorts, or similar establishments. They typically handle check-ins and check-outs, answer guest inquiries, resolve issues, and provide information about the property and local area. Their role requires strong communication and problem-solving skills, along with a focus on customer satisfaction. Guest Service Agents often collaborate with housekeeping, management, and other departments to meet guests' needs and ensure a smooth operation.

What are the key skills and qualifications needed to thrive as a guest service agent?

To thrive as a Guest Service Agent, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with property management systems (PMS), reservation software, and basic office tools is essential. Outstanding communication, problem-solving abilities, and a friendly demeanor help create positive guest experiences. These skills ensure efficient operations, guest satisfaction, and the overall reputation of the hospitality establishment.

What are some common challenges guest service agents face during peak hours, and how can they effectively handle them?

During peak hours, Guest Service Agents often encounter high guest volumes, long queues, and multiple requests at once. This can make it challenging to maintain excellent service while managing stress and prioritizing tasks. Effective time management, clear communication, and staying calm under pressure are key strategies. Collaborating closely with team members and utilizing property management systems efficiently can help ensure guests' needs are met promptly and professionally.

What is the difference between Guest Service Agent vs Front Desk Agent?

AspectGuest Service AgentFront Desk Agent
Required CredentialsHigh school diploma; customer service experienceHigh school diploma; customer service experience
Work EnvironmentHotels, resorts, hospitality settingsHotels, motels, hospitality settings
Employer & Industry UsageCommonly used in hotels and resortsCommonly used in hotels, motels, and inns
Comparison Search IntentCustomer service, guest assistanceReception, check-in/check-out

Both Guest Service Agents and Front Desk Agents work in hospitality settings, providing guest assistance and customer service. While their roles often overlap, Guest Service Agents focus more on guest relations and resolving issues, whereas Front Desk Agents handle check-ins, check-outs, and administrative tasks. Understanding these differences helps in choosing the right career path or job search focus within the hospitality industry.

What skills are needed for a guest service agent?

A guest service agent needs strong communication and interpersonal skills to interact effectively with guests. Customer service skills, problem-solving abilities, and the ability to handle stressful situations are essential. Basic computer skills and familiarity with reservation systems are also important for the role.
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Guest Service Agent jobs near you
Infographic showing various Guest Service Agent job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $33,971 per year, or $16.3 per hour.

Guest Service Agent

KMG Hotels

Kansas City, MO • On-site

$14.50 - $18.50/hr

Other

Re-posted 11 days ago

Job description

Guest Service Agent

We are looking for a reliable high energy Guest Service Agent! The Guest Service Agent is often the first point of contact and the first impression for guests. Warm, knowledgeable service and helpful guidance reassure guests they've made the right choice to stay with us. To deliver a great guest experience — a Guest Service Agent will check in and out guests efficiently, and make sure they have all they need for a great stay. Experience is a plus, weekend and holiday availability is a must.

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