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Guest Service Agent Jobs (NOW HIRING)

KMG Hotels

Guest Service Agent

Kansas City, MO · On-site

$13.75 - $17.50/hr

We are looking for a reliable high energy Guest Service Agent! The Guest Service Agent is often the first point of contact and the first impression for guests. Warm, knowledgeable service and helpful ...

Tara Investments

Guest Service Agent

Charleston, SC · On-site

$14 - $17.75/hr

Guest Service Agent Property: Live Oak, Charleston Historic District, a Tribute Portfolio Hotel Reports to: Director of Rooms Join the Legacy of Live Oak! As we are preparing to open the doors to ...

Peachtree Group

Guest Service Agent

Gainesville, FL

$13.50 - $17.25/hr

Guest Service Agent Job Category: Guest Services Requisition Number: GUEST018340 Posted: May 19, 2026 Full-Time On-site TownePlace Suites-Gainesville, FL Gainesville, FL 32605, USA Description The ...

Commonwealth Hotels

Guest Service Agent

Manhattan, KS · On-site

$13.25 - $16.75/hr

The Part-Time Hotel Guest Service Agent, Hotel Front Desk Agent, or Hotel Front Desk Clerk allows you to be at the forefront of delivering exceptional service, ensuring guests have a seamless and ...

Commonwealth Hotels

Guest Service Agent

Manhattan, KS · On-site

$13.25 - $16.75/hr

The Part-Time Hotel Guest Service Agent, Hotel Front Desk Agent, or Hotel Front Desk Clerk allows you to be at the forefront of delivering exceptional service, ensuring guests have a seamless and ...

Commonwealth Hotels

Guest Service Agent

Manhattan, KS

$12.75 - $16.25/hr

The Part-Time Hotel Guest Service Agent, Hotel Front Desk Agent, or Hotel Front Desk Clerk allows you to be at the forefront of delivering exceptional service, ensuring guests have a seamless and ...

Express Employment

Guest Service Agent

Honolulu, HI

$20 - $22/hr

Guest Services Agent Location: Honolulu Work Schedule: 12pm-8pm or 3pm-12am (need open availability, Monday-Saturday, 40 hr work week) Pay Rate: $20-22/hr Benefits through Express Employment ...

Commonwealth Hotels

Guest Service Agent

Beavercreek, OH

$14 - $17.50/hr

The Residence Inn Dayton Beavercreek is seeking a Full-Time Hotel Guest Service Agent, Full-Time Hotel Front Desk Clerk, or Full-Time Hotel Front Office Agent. About Us: Working at the Residence Inn ...

Commonwealth Hotels

Guest Service Agent

Manhattan, KS

$13.25 - $16.75/hr

The Part-Time Hotel Guest Service Agent, Hotel Front Desk Agent, or Hotel Front Desk Clerk allows you to be at the forefront of delivering exceptional service, ensuring guests have a seamless and ...

Commonwealth Hotels

Guest Service Agent

Portland, ME · On-site

$20 - $22/hr

The Docent's Collection is seeking a Full-Time Luxury Hotel Guest Service Agent, Hotel Front Desk Clerk, or Hotel Front Office Agent. About Us: The Docent's Collection in Portland's historic Old Port ...

Commonwealth Hotels

Guest Service Agent

Covington, KY · On-site

$14.50 - $18.50/hr

Holiday Inn Express & Suites is seeking a Part-Time Hotel Guest Service Agent, Part-Time Hotel Front Desk Clerk or Part-Time Hotel Front Office Agent. About Us: Working at the Holiday Inn Express ...

Commonwealth Hotels

Guest Service Agent

Covington, KY · On-site

$14.50 - $18.50/hr

Holiday Inn Express & Suites is seeking a Part-Time Hotel Guest Service Agent, Part-Time Hotel Front Desk Clerk or Part-Time Hotel Front Office Agent. About Us: Working at the Holiday Inn Express ...

Commonwealth Hotels

Guest Service Agent

Portland, ME

$20 - $22/hr

The Docent's Collection is seeking a Full-Time Luxury Hotel Guest Service Agent, Hotel Front Desk Clerk, or Hotel Front Office Agent. About Us: The Docent's Collection in Portland's historic Old Port ...

Commonwealth Hotels

Guest Service Agent

Brownsburg, IN

$14.25 - $18/hr

Home2Suites Brownsburg is seeking a Part-Time Hotel Guest Service Agent, Hotel Front Desk Clerk, or Hotel Front Office Agent. About Us: Working at the Home2Suites Brownsburg, Indianapolis, offers ...

Commonwealth Hotels

Guest Service Agent

Covington, KY · On-site

$14.50 - $18.50/hr

Suites is seeking a Part-Time Hotel Guest Service Agent, Part-Time Hotel Front Desk Clerk or Part-Time Hotel Front Office Agent. About Us: Working at the Holiday Inn Express amp; Suites Cincinnati ...

Commonwealth Hotels

Guest Service Agent

Houston, TX · On-site

$14.25 - $18.25/hr

The Courtyard by Marriott Houston Rice University is seeking a Part-Time Hotel Guest Service Agent, Hotel Front Desk Clerk or Hotel Front Office Agent. About Us: Working at Courtyard Houston Rice ...

Commonwealth Hotels

Guest Service Agent

Portland, ME

$15.50 - $19.75/hr

The Docent's Collection is seeking a Full-Time Luxury Hotel Guest Service Agent, Hotel Front Desk Clerk, or Hotel Front Office Agent. About Us: The Docent's Collection in Portland's historic Old Port ...

Study Hotels

Guest Service Agent

Philadelphia, PA

$15.25 - $19.25/hr

Guest Service Agent Department: Front Office Location: Philadelphia, PA The Study at University City is seeking a service-driven and detail-oriented Guest Service Agent to deliver a welcoming and ...

Study Hotels

Guest Service Agent

Philadelphia, PA · On-site

$15.25 - $19.25/hr

Guest Service Agent Department: Front Office Location: Philadelphia, PA The Study at University City is seeking a service-driven and detail-oriented Guest Service Agent to deliver a welcoming and ...

Commonwealth Hotels

Guest Service Agent

Beavercreek, OH · On-site

$14 - $17.50/hr

The Residence Inn Dayton Beavercreek is seeking a Full-Time Hotel Guest Service Agent, Full-Time Hotel Front Desk Clerk, or Full-Time Hotel Front Office Agent. About Us: Working at the Residence Inn ...

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Guest Service Agent information

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$10

$16

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How much do guest service agent jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for guest service agent in the United States is $16.33, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.27 per hour, depending on experience, location, and employer.

What is the difference between Guest Service Agent vs Front Desk Agent?

AspectGuest Service AgentFront Desk Agent
Required CredentialsHigh school diploma; customer service experienceHigh school diploma; customer service experience
Work EnvironmentHotels, resorts, hospitality settingsHotels, motels, hospitality settings
Employer & Industry UsageCommonly used in hotels and resortsCommonly used in hotels, motels, and inns
Comparison Search IntentCustomer service, guest assistanceReception, check-in/check-out

Both Guest Service Agents and Front Desk Agents work in hospitality settings, providing guest assistance and customer service. While their roles often overlap, Guest Service Agents focus more on guest relations and resolving issues, whereas Front Desk Agents handle check-ins, check-outs, and administrative tasks. Understanding these differences helps in choosing the right career path or job search focus within the hospitality industry.

What are the key skills and qualifications needed to thrive as a Guest Service Agent, and why are they important?

To thrive as a Guest Service Agent, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with property management systems (PMS), reservation software, and basic office tools is essential. Outstanding communication, problem-solving abilities, and a friendly demeanor help create positive guest experiences. These skills ensure efficient operations, guest satisfaction, and the overall reputation of the hospitality establishment.

What are some common challenges Guest Service Agents face during peak hours, and how can they effectively handle them?

During peak hours, Guest Service Agents often encounter high guest volumes, long queues, and multiple requests at once. This can make it challenging to maintain excellent service while managing stress and prioritizing tasks. Effective time management, clear communication, and staying calm under pressure are key strategies. Collaborating closely with team members and utilizing property management systems efficiently can help ensure guests' needs are met promptly and professionally.

What is a Guest Service Agent?

A Guest Service Agent is a front-line hospitality professional responsible for ensuring a positive experience for guests at hotels, resorts, or similar establishments. They typically handle check-ins and check-outs, answer guest inquiries, resolve issues, and provide information about the property and local area. Their role requires strong communication and problem-solving skills, along with a focus on customer satisfaction. Guest Service Agents often collaborate with housekeeping, management, and other departments to meet guests' needs and ensure a smooth operation.
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Guest Service Agent jobs near you
Infographic showing various Guest Service Agent job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 77% Full Time, and 22% Part Time. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $33,971 per year, or $16.3 per hour.
Guest Service Agent

Guest Service Agent

KMG Hotels

Kansas City, MO • On-site

$13.75 - $17.50/hr

Part-time

Posted 17 days ago

Job description

We are looking for a reliable high energy Guest Service Agent! The Guest Service Agent is often the first point of contact and the first impression for guests. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us. To deliver a great guest experience — a Guest Service Agent will check in and out guests efficiently, and make sure they have all they need for a great stay. Experience is a plus, weekend and holiday availability is a must.