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Guest Service Agent Jobs (NOW HIRING)

KMG Hotels

Guest Service Agent

Kansas City, MO · On-site

$13.75 - $17.50/hr

We are looking for a reliable high energy Guest Service Agent! The Guest Service Agent is often the first point of contact and the first impression for guests. Warm, knowledgeable service and helpful ...

Tara Investments

Guest Service Agent

Charleston, SC · On-site

$14 - $17.75/hr

Guest Service Agent Property: Live Oak, Charleston Historic District, a Tribute Portfolio Hotel Reports to: Director of Rooms Join the Legacy of Live Oak! As we are preparing to open the doors to ...

Peachtree Group

Guest Service Agent

Vero Beach, FL · On-site

$15.25/hr

Guest Service Agent Job Category: Guest Services Part-Time On-site Rate: $15.25 USD per hour Star Suites-Vero Beach, FL Vero Beach, FL 32960, USA Travel Required: No Description Guest Service Agent ...

New

Commonwealth Hotels

Guest Service Agent

Norwalk, IA · On-site

$14 - $17.75/hr

Working as a Hotel Guest Service Agent, Hotel Front Desk Agent, or Hotel Front Desk Clerk at the Tru by Hilton Norwalk, Iowa, offers a rewarding opportunity to be part of a dynamic hospitality team.

Commonwealth Hotels

Guest Service Agent

Canton, OH · On-site

$13.25 - $16.75/hr

The Fairfield Inn and Suites by Marriott Canton South is seeking a Full-Time Hotel Guest Service Agent, Hotel Front Desk Clerk, or Hotel Front Office Agent. About Us: Working at the Fairfield Inn and ...

Commonwealth Hotels

Guest Service Agent

Greenwood, IN · On-site

$14.25 - $18/hr

The Candlewood Suites, Greenwood, Indiana, is seeking a Part-Time Hotel Guest Service Agent, Hotel Front Desk Clerk, or Hotel Front Office Agent. About Us: Join the team at Candlewood Suites ...

New

Commonwealth Hotels

Guest Service Agent

Greenwood, IN · On-site

$14.25 - $18/hr

The Candlewood Suites, Greenwood, Indiana, is seeking a Full-Time Hotel Guest Service Agent, Hotel Front Desk Clerk, or Hotel Front Office Agent. About Us: Join the team at Candlewood Suites ...

New

Commonwealth Hotels

Guest Service Agent

Greensboro, NC · On-site

$14.50 - $18.50/hr

Working as a Hotel Guest Service Agent, Hotel Front Desk Clerk, or Hotel Front Desk Agent at the Doubletree by Hilton Greensboro Airport offers a rewarding opportunity to be part of a dynamic ...

Commonwealth Hotels

Guest Service Agent

Denver, CO · On-site

$19.29 - $20.29/hr

The Hotel Guest Service Agent, Hotel Front Desk Clerk, or Hotel Front Desk Agent allows you to be at the forefront of delivering exceptional service, ensuring guests have a seamless and enjoyable ...

Commonwealth Hotels

Guest Service Agent

Canton, OH · On-site

$14 - $17.75/hr

The Fairfield Inn and Suites by Marriott Canton South is seeking a Full-Time Hotel Guest Service Agent, Hotel Front Desk Clerk, or Hotel Front Office Agent. About Us: Working at the Fairfield Inn and ...

Commonwealth Hotels

Guest Service Agent

Aurora, CO · On-site

$17.50 - $18/hr

Working as a Full-Time Hotel Guest Service Agent, Hotel Front Desk Agent, or Hotel Front Desk Clerk at the SpringHill Suites Denver at Anschutz Medical Campus offers a rewarding opportunity to be ...

Commonwealth Hotels

Guest Service Agent

Aurora, CO · On-site

$17.50 - $18/hr

Working as a Full-Time Hotel Guest Service Agent, Hotel Front Desk Agent, or Hotel Front Desk Clerk at the SpringHill Suites Denver at Anschutz Medical Campus offers a rewarding opportunity to be ...

Commonwealth Hotels

Guest Service Agent

Canton, OH · On-site

$14 - $17.75/hr

The Fairfield Inn and Suites by Marriott Canton South is seeking a Full-Time Hotel Guest Service Agent, Hotel Front Desk Clerk, or Hotel Front Office Agent. About Us: Working at the Fairfield Inn and ...

Peachtree Group

Guest Service Agent

Dublin, CA · On-site

$19.75 - $21/hr

Guest Service Agent Job Category: Guest Services Requisition Number: GUEST018623 Posted: June 23, 2026 Full-Time On-site Aloft - Dublin Dublin, CA 94568, USA Pay or shift range: $19.75 USD to $21 USD ...

Commonwealth Hotels

Guest Service Agent

Greensboro, NC · On-site

$13 - $16.50/hr

Working as a Hotel Guest Service Agent, Hotel Front Desk Clerk, or Hotel Front Desk Agent at the Doubletree by Hilton Greensboro Airport offers a rewarding opportunity to be part of a dynamic ...

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Guest Service Agent information

See salary details

$10

$16

$22

How much do guest service agent jobs pay per hour?

As of Jun 28, 2026, the average hourly pay for guest service agent in the United States is $16.33, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.27 per hour, depending on experience, location, and employer.

What is the difference between Guest Service Agent vs Front Desk Agent?

AspectGuest Service AgentFront Desk Agent
Required CredentialsHigh school diploma; customer service experienceHigh school diploma; customer service experience
Work EnvironmentHotels, resorts, hospitality settingsHotels, motels, hospitality settings
Employer & Industry UsageCommonly used in hotels and resortsCommonly used in hotels, motels, and inns
Comparison Search IntentCustomer service, guest assistanceReception, check-in/check-out

Both Guest Service Agents and Front Desk Agents work in hospitality settings, providing guest assistance and customer service. While their roles often overlap, Guest Service Agents focus more on guest relations and resolving issues, whereas Front Desk Agents handle check-ins, check-outs, and administrative tasks. Understanding these differences helps in choosing the right career path or job search focus within the hospitality industry.

What is the role of a guest service agent?

A guest service agent is responsible for assisting guests with check-in and check-out, answering questions, handling reservations, and resolving issues to ensure a positive experience. They often use hotel management software and need good communication and customer service skills. The role typically requires a friendly demeanor and the ability to work flexible hours.

What is the role of a guest agent?

A guest service agent is responsible for assisting guests with check-in and check-out, addressing inquiries, and providing information about hotel services. They ensure a positive guest experience by handling reservations, resolving issues, and maintaining communication with other hotel departments. Strong communication skills and familiarity with booking systems are essential for this role.

What do you need to be a guest service agent?

To become a guest service agent, candidates typically need excellent communication and customer service skills, a high school diploma or equivalent, and the ability to handle multiple tasks in a fast-paced environment. Some positions may require basic computer skills and previous experience in hospitality or customer service. Certifications are not usually mandatory but can be beneficial.

What are the key skills and qualifications needed to thrive as a Guest Service Agent, and why are they important?

To thrive as a Guest Service Agent, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with property management systems (PMS), reservation software, and basic office tools is essential. Outstanding communication, problem-solving abilities, and a friendly demeanor help create positive guest experiences. These skills ensure efficient operations, guest satisfaction, and the overall reputation of the hospitality establishment.

What are some common challenges Guest Service Agents face during peak hours, and how can they effectively handle them?

During peak hours, Guest Service Agents often encounter high guest volumes, long queues, and multiple requests at once. This can make it challenging to maintain excellent service while managing stress and prioritizing tasks. Effective time management, clear communication, and staying calm under pressure are key strategies. Collaborating closely with team members and utilizing property management systems efficiently can help ensure guests' needs are met promptly and professionally.

What is a guest service agent?

A guest service agent is a hospitality professional responsible for assisting guests with check-in and check-out, answering inquiries, and providing information about hotel services. They often use reservation systems and must have good communication skills to ensure a positive guest experience.
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Guest Service Agent jobs near you
Guest Service Agent

Guest Service Agent

KMG Hotels

Kansas City, MO • On-site

$13.75 - $17.50/hr

Part-time

Posted 9 days ago

Job description

We are looking for a reliable high energy Guest Service Agent! The Guest Service Agent is often the first point of contact and the first impression for guests. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us. To deliver a great guest experience — a Guest Service Agent will check in and out guests efficiently, and make sure they have all they need for a great stay. Experience is a plus, weekend and holiday availability is a must.