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66 Service Guest Service Agent Jobs Hiring Near You

Guest Service Agent

Warwick, RI · On-site

$14.75 - $18.50/hr

Guest Service Agent Guest Service Agent is a fun, yet challenging role within the hotel, often the ... WATERFORD HEALTH AND WELLNESS Health Insurance is available on the first of the month after hire!

Guest Service Agent

Canton, OH · On-site

$14 - $17.75/hr

... Guest Service Agent, Hotel Front Desk Clerk, or Hotel Front Office Agent. About Us: Working at the ... National First Ladies Library, and Amish Country, as well as major employers such as Timken ...

Guest Service Agent

Plainfield, IN · On-site

$14.75 - $18.75/hr

Guest Service Agent The Guest Service Agent is responsible for processing check-ins/outs, securing ... insurance. We also offer a generous 401(k) retirement match. To support work-life balance, we ...

Guest Service Agent

Franklin, TN · On-site

$14.75 - $18.75/hr

Guest Service Agent The Guest Service Agent is responsible for processing check-ins/outs, securing ... insurance. We also offer a generous 401(k) retirement match. To support work-life balance, we ...

Guest Service Agent

Atlanta, GA · On-site

$14.50 - $18.25/hr

Guest Service Agent The Guest Service Agent is responsible for processing check-ins/outs, securing ... insurance. We also offer a generous 401(k) retirement match. To support work-life balance, we ...

Guest Service Agent

Franklin, TN · On-site

$14.75 - $18.75/hr

Guest Service Agent The Guest Service Agent is responsible for processing check-ins/outs, securing ... insurance. We also offer a generous 401(k) retirement match. To support work-life balance, we ...

Guest Service Agent

Spokane, WA · On-site

$15.25 - $19.25/hr

Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring for a Guest Service Agent/Front Desk Agent! What We Offer: * Career advancement ...

Guest Service Agent

Gulfport, MS · On-site

$15 - $19/hr

Associates enjoy competitive wages, benefits like health insurance and discounted hotel stays, and ... Working as a Part-Time Hotel Guest Service Agent, Front Desk Agent or Front Desk Clerk at Hilton ...

Guest Service Agent

Estero, FL · On-site

$13.75 - $17.50/hr

TownePlace Suites - Estero-Fort Myers/Coconut Point Guest Service Agent The TownePlace Suites ... As the first point of contact for our guests, the Front Desk Agent is responsible for providing ...

Employee discounts Come join our award-winning team as a Guest Service Agent at the TownePlace ... Medical Insurance * Dental * Vision * 401K Employer Match * Paid Time Off starting on first day

Guest Service Agent

Youngstown, OH · On-site

$14 - $18/hr

... first point of contact for hotel guests, delivering exceptional customer service and ensuring a seamless and welcoming guest experience. This role is responsible for managing check-in and check-out ...

Hotel Guest Service Agent

Vero Beach, FL · On-site

$13.25 - $16.75/hr

Guest Service Agent The Guest Service Agent is responsible for processing check-ins/outs, securing ... insurance. We also offer a generous 401(k) retirement match. To support work-life balance, we ...

Guest Service Agent

Pittsburgh, PA · On-site

$14.50 - $18.50/hr

... first point of contact for hotel guests, delivering exceptional customer service and ensuring a seamless and welcoming guest experience. This role is responsible for managing check-in and check-out ...

... first point of contact for hotel guests, delivering exceptional customer service and ensuring a seamless and welcoming guest experience. This role is responsible for managing check-in and check-out ...

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Showing results 1-20

Guest Service Agent

Warwick, RI • On-site

HYATT Hotels
Hospitality Services • 10K+ employees

$14.75 - $18.50/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 27 days ago


Hyatt Hotels rating

7.0

Company rating: 7.0 out of 10

Based on 256 frontline employees who took The Breakroom Quiz

26th of 109 rated hotels


Job description

Guest Service Agent

Guest Service Agent is a fun, yet challenging role within the hotel, often the first and last point of contact for guests. Guest Service agents have a huge impact on the overall guest experience. Because of the visibility of this role within the hotel, most guests will contact the front to resolve any questions or concerns they may have during their stay. The Guest Service agents need to think quickly on their feet and be able to handle many situations during their shift. They must be able to prioritize and multitask to ensure guest satisfaction, all with a positive and pleasant demeanor. A "can-do" attitude is a must for front desk agent.

Responsibilities include:

  • Greeting & thanking guests in a sincere and friendly manner
  • Checking in and checking out guests.
  • Assigning rooms & taking care of administrative duties
  • Answering phone
  • Posting charges to appropriate accounts
  • Performing duties on a daily checklist
  • Passing information within departments to ensure guest satisfaction.
  • Communicating with guests and ensuring their needs are met.

Job Requirements:

  • A keen eye for detail, time management and great customer service skills.
  • Pleasant and friendly demeanor.
  • Able to work as a team and independently.
  • Flexible working hours.
  • Ability to work with little or no supervision while meeting high-performance standards.
  • Physical mobility and stamina.
  • Must be able to pass a background check
  • Ability to follow instructions.

WATERFORD HEALTH AND WELLNESS

Health Insurance is available on the first of the month after hire!

We value the health and wellness of you and your family. Full time associates can enroll in medical, dental and vision coverage and part-time associates averaging 17.5 hours a week can enroll in dental and vision coverage. Everyone's needs are different and there is something for everyone with numerous supplemental insurances to choose from.

We know that life gets in the way, and YOU deserve to recharge.

Full-time associates receive paid time off within the first 90 days of employment. We also offer paid holidays for eligible associates. If you stick with us for five years or more, enjoy paid days off for your Birthday and Employment Anniversary date!

EXCITING EXTRAS

On Demand Pay- Why wait for pay day – get your pay when you need it 24/7.

Pet Insurance- We cover the whole family, and all associates are eligible for discounted pet insurance.

401k Plan- Nobody wants to work forever, start planning for your future now.

Hotel Discounts- It's one of the biggest industry perks.

Shoes for Crews- All associates are eligible for a shoe subsidy through Shoes for Crews.

For more information, please visit our website at waterfordhotelgroup.com

EOE/M/F/D/V


What Hyatt Hotels employees say

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Hyatt logo

About Hyatt

Sourced by ZipRecruiter

At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and our guests have been at the heart of our business and helped Hyatt become one of the best, and fastest-growing hospitality brands in the world. Our transformative growth and the addition of new hotels, brands, and business lines can open the door for exciting career and growth opportunities for our colleagues. As we continue to grow, we never lose sight of what's most important: People. We turn trips into journeys, encounters into experiences, and jobs into careers.

Industry

Hospitality services

Company size

10,000+ Employees

Headquarters location

Chicago, IL, US

Year founded

1957