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Guest Service Agent Jobs (NOW HIRING)

Guest Service Agent

Delray Beach, FL

$14 - $17.75/hr

Guest Service Agent The Guest Service Agent is responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a ...

Guest Service Agent

Las Cruces, NM

$10.75 - $13.50/hr

Guest Service Agent The Guest Service Agent is responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a ...

Guest Service Agent

Huntsville, AL

$14.25 - $18/hr

Guest Service Agent Job Category: Guest Services Requisition Number: GUEST017691 Posted: March 12, 2026 Full-Time On-site Tru by Hilton 7026 Cabela Dr NW Huntsville, AL 35806, USA Description The ...

Guest Service Agent

Lawrence, KS · On-site

$14.25 - $18/hr

Guest Service Agent Job Category: Guest Services Requisition Number: GUEST017765 Posted: March 20, 2026 Full-Time On-site Lawrence, KS 66044, USA Description The Guest Service Agent is responsible ...

Guest Service Agent

Farmington Hills, MI

$14.75 - $18.75/hr

Guest Service Agent Job Category: Guest Services Requisition Number: GUEST018041 Posted: April 15, 2026 Part-Time On-site Farmington Hills, MI 48334, USA Description The Guest Service Agent is ...

Guest Service Agent

Aventura, FL

$14.50 - $18.50/hr

Guest Service Agent Job Category: Guest Services Requisition Number: GUEST018386 Posted: May 26, 2026 Full-Time On-site Aloft Aventura Miami, FL 33180, USA Description The Guest Service Agent is ...

Guest Service Agent

Indianapolis, IN

$14.25 - $18.25/hr

Guest Service Agent Job Category: Guest Services Requisition Number: GUEST018390 Posted: May 27, 2026 Full-Time On-site Hampton Inn-Indianapolis, IN Indianapolis, IN 46225, USA Description The Guest ...

Guest Service Agent

Paris, TX

$11.50 - $14.50/hr

Guest Service Agent Job Category: Guest Services Requisition Number: GUEST018283 Posted: May 14, 2026 Part-Time On-site TownePlace Suites & Fairfield Inn and Suites 3005 N Main St Paris, TX 75460 ...

Guest Service Agent Job Category: Guest Services Requisition Number: GUEST018157 Posted: April 30, 2026 Part-Time On-site Rate: $15 USD per hour Homewood Suites-Atlanta, GA Atlanta, GA 30305, USA ...

Guest Service Agent

Orlando, FL

$14 - $17.75/hr

Guest Service Agent Job Category: Guest Services Requisition Number: GUEST018119 Posted: April 24, 2026 Part-Time On-site Hilton Garden Inn Home2 Suites Orlando, FL 32801, USA Description The Guest ...

Guest Service Agent

Plainfield, IN

$14.75 - $18.75/hr

Guest Service Agent The Guest Service Agent is responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a ...

Guest Service Agent

Aurora, CO · On-site

$17.50 - $18.50/hr

Hyatt Regency Aurora Denver Conference Center is seeking a Hotel Guest Service Agent, Hotel Front Desk Agent, or Hotel Front Desk Clerk. Application Deadline Applications Accepted Until Position is ...

Guest Service Agent

Lindale, TX

$12 - $15.25/hr

Guest Service Agent Job Category: Guest Services Requisition Number: GUEST018152 Posted: April 30, 2026 Part-Time On-site Lindale, TX 75771, USA Description The Guest Service Agent (Part Time 3-11 AM ...

Guest Service Agent

Denver, CO

$15.50 - $19.50/hr

Guest Service Agent The Guest Service Agent is responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a ...

Guest Service Agent

Beaverton, OR

$15.75 - $20/hr

Guest Service Agent The Guest Service Agent is responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a ...

Hyatt Regency Aurora Denver Conference Center is seeking a Hotel Guest Service Agent, Hotel Front Desk Agent, or Hotel Front Desk Clerk. Application Deadline Applications Accepted Until Position is ...

Guest Service Agent

Heath, TX

$13.50 - $17/hr

Guest Service Agent The Guest Service Agent is responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a ...

Guest Service Agent

Alpharetta, GA

$14.75 - $18.50/hr

Guest Service Agent The Guest Service Agent is responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a ...

Guest Service Agent

Rochester, MI

$13.75 - $17.50/hr

Guest Service Agent The Guest Service Agent is responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a ...

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Guest Service Agent information

See salary details

$10

$16

$22

How much do guest service agent jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for guest service agent in the United States is $16.33, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.27 per hour, depending on experience, location, and employer.

What is the difference between Guest Service Agent vs Front Desk Agent?

AspectGuest Service AgentFront Desk Agent
Required CredentialsHigh school diploma; customer service experienceHigh school diploma; customer service experience
Work EnvironmentHotels, resorts, hospitality settingsHotels, motels, hospitality settings
Employer & Industry UsageCommonly used in hotels and resortsCommonly used in hotels, motels, and inns
Comparison Search IntentCustomer service, guest assistanceReception, check-in/check-out

Both Guest Service Agents and Front Desk Agents work in hospitality settings, providing guest assistance and customer service. While their roles often overlap, Guest Service Agents focus more on guest relations and resolving issues, whereas Front Desk Agents handle check-ins, check-outs, and administrative tasks. Understanding these differences helps in choosing the right career path or job search focus within the hospitality industry.

What are the key skills and qualifications needed to thrive as a Guest Service Agent, and why are they important?

To thrive as a Guest Service Agent, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with property management systems (PMS), reservation software, and basic office tools is essential. Outstanding communication, problem-solving abilities, and a friendly demeanor help create positive guest experiences. These skills ensure efficient operations, guest satisfaction, and the overall reputation of the hospitality establishment.

What are some common challenges Guest Service Agents face during peak hours, and how can they effectively handle them?

During peak hours, Guest Service Agents often encounter high guest volumes, long queues, and multiple requests at once. This can make it challenging to maintain excellent service while managing stress and prioritizing tasks. Effective time management, clear communication, and staying calm under pressure are key strategies. Collaborating closely with team members and utilizing property management systems efficiently can help ensure guests' needs are met promptly and professionally.

What is a Guest Service Agent?

A Guest Service Agent is a front-line hospitality professional responsible for ensuring a positive experience for guests at hotels, resorts, or similar establishments. They typically handle check-ins and check-outs, answer guest inquiries, resolve issues, and provide information about the property and local area. Their role requires strong communication and problem-solving skills, along with a focus on customer satisfaction. Guest Service Agents often collaborate with housekeeping, management, and other departments to meet guests' needs and ensure a smooth operation.
What cities are hiring for Guest Service Agent jobs? Cities with the most Guest Service Agent job openings:
What are the most commonly searched types of Guest Service Agent jobs? The most popular types of Guest Service Agent jobs are:
Who are the top companies hiring for Guest Service Agent jobs? The top employers for Guest Service Agent jobs are:
What states have the most Guest Service Agent jobs? States with the most job openings for Guest Service Agent jobs include:
What job categories do people searching Guest Service Agent jobs look for? The top searched job categories for Guest Service Agent jobs are:
Infographic showing various Guest Service Agent job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 77% Full Time, and 22% Part Time. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $33,971 per year, or $16.3 per hour.

$13.75 - $17.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 13 days ago


Job description

The Guest Service Agent is responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a friendly, professional and timely manner, while following high standards of quality to ensure guest satisfaction. The Guest Service Agent punctual, hospitable and is able to work with minimal supervision and independently when needed. This position will anticipate guest needs, exceed expectations, and implement creative solutions to provide exceptional service while complying with brand standards.

Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. We also offer a generous 401(k) retirement match. To support work-life balance, we provide Paid Holidays and Paid Time Off. Additional perks include access to our Employee Assistance Program and Fund.