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Guest Service Agent Jobs (NOW HIRING)

Peachtree Group

Guest Service Agent

Saint Augustine, FL · On-site

$13 - $16.50/hr

Guest Service Agent Job Category: Guest Services Requisition Number: GUEST017952 Posted: April 2, 2026 Part-Time On-site Saint Augustine, FL 32084, USA Description The Guest Service Agent is ...

Hotel Warner

Guest Service Agent

West Chester, PA · On-site

$14.25 - $18/hr

Guest Service Agent We are seeking a friendly and professional Guest Service Agent to join our dedicated team. The ideal candidate will excel in delivering exceptional customer service in a hotel ...

Peachtree Group

Guest Service Agent

Paris, TX · On-site

$11.50 - $14.50/hr

Guest Service Agent Job Category: Guest Services Requisition Number: GUEST018283 Posted: May 14, 2026 Part-Time On-site TownePlace Suites & Fairfield Inn and Suites 3005 N Main St Paris, TX 75460 ...

Peachtree Group

Guest Service Agent

Livonia, MI · On-site

$14 - $17.75/hr

Guest Service Agent Job Category: Guest Services Requisition Number: GUEST018600 Posted: June 26, 2026 Part-Time On-site Livonia, MI 48152, USA Description The Guest Service Agent is responsible for ...

New

Peachtree Group

Guest Service Agent

Farmington Hills, MI · On-site

$14.75 - $18.75/hr

Guest Service Agent Job Category: Guest Services Requisition Number: GUEST018041 Posted: April 15, 2026 Part-Time On-site Farmington Hills, MI 48334, USA Description The Guest Service Agent is ...

Peachtree Group

Guest Service Agent

Muscatine, IA · On-site

$14 - $17.75/hr

Guest Service Agent Job Category: Guest Services Requisition Number: GUEST018569 Posted: June 16, 2026 Part-Time On-site Muscatine, IA 52761, USA Description The Guest Service Agent is responsible ...

Peachtree Group

Guest Service Agent

Indianapolis, IN · On-site

$14.25 - $18.25/hr

Guest Service Agent The Guest Service Agent is responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a ...

Peachtree Group

Guest Service Agent

Gainesville, FL · On-site

$13.50 - $17.25/hr

Guest Service Agent Job Category: Guest Services Requisition Number: GUEST018282 Posted: May 14, 2026 Full-Time On-site Hotel Indigo-Gainesville, FL Gainesville, FL 32608, USA Description The Guest ...

Peachtree Group

Guest Service Agent

Denver, CO · On-site

$15.50 - $19.50/hr

Guest Service Agent The Guest Service Agent is responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a ...

Peachtree Group

Guest Service Agent

Gadsden, AL · On-site

$12.25 - $15.50/hr

Guest Service Agent Job Category: Guest Services Requisition Number: GUEST018476 Posted: June 5, 2026 Part-Time On-site Fairfield Inn - Gadsden Gadsden, AL 35904, USA Description The Guest Service ...

Peachtree Group

Guest Service Agent

Lawrence, KS · On-site

$14.25 - $18/hr

Guest Service Agent The Guest Service Agent is responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a ...

Peachtree Group

Guest Service Agent

Heath, TX · On-site

$13.50 - $17/hr

Guest Service Agent The Guest Service Agent is responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a ...

Peachtree Group

Guest Service Agent

Atlanta, GA · On-site

$15/hr

Guest Service Agent Job Category: Guest Services Requisition Number: GUEST018157 Posted: April 30, 2026 Part-Time On-site Rate: $15 USD per hour Homewood Suites-Atlanta, GA Atlanta, GA 30305, USA ...

Focus Management Group

Guest Service Agent

Atoka, OK · On-site

$11 - $12/hr

The Guest Service Agent plays a crucial role in ensuring that guests have a positive and memorable experience during their stay. This position involves managing front desk operations, addressing ...

Peachtree Group

Guest Service Agent

Fate, TX · On-site

$14 - $17.75/hr

Guest Service Agent The Guest Service Agent is responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a ...

Peachtree Group

Guest Service Agent

Savannah, GA · On-site

$14 - $17.75/hr

Guest Service Agent The Guest Service Agent is responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a ...

Peachtree Group

Guest Service Agent

Franklin, TN · On-site

$14.75 - $18.75/hr

Guest Service Agent The Guest Service Agent is responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a ...

Peachtree Group

Guest Service Agent

Forney, TX · On-site

$13.50 - $17/hr

Guest Service Agent Job Category: Guest Services Requisition Number: GUEST018227 Posted: May 8, 2026 Part-Time On-site TownePlace Suites 503 E US Highway 80 Forney, TX 75126, USA Description The ...

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Guest Service Agent information

See salary details

$10

$16

$22

How much do guest service agent jobs pay per hour?

As of Jun 29, 2026, the average hourly pay for guest service agent in the United States is $16.33, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.27 per hour, depending on experience, location, and employer.

What is the difference between Guest Service Agent vs Front Desk Agent?

AspectGuest Service AgentFront Desk Agent
Required CredentialsHigh school diploma; customer service experienceHigh school diploma; customer service experience
Work EnvironmentHotels, resorts, hospitality settingsHotels, motels, hospitality settings
Employer & Industry UsageCommonly used in hotels and resortsCommonly used in hotels, motels, and inns
Comparison Search IntentCustomer service, guest assistanceReception, check-in/check-out

Both Guest Service Agents and Front Desk Agents work in hospitality settings, providing guest assistance and customer service. While their roles often overlap, Guest Service Agents focus more on guest relations and resolving issues, whereas Front Desk Agents handle check-ins, check-outs, and administrative tasks. Understanding these differences helps in choosing the right career path or job search focus within the hospitality industry.

What is the role of a guest service agent?

A guest service agent is responsible for assisting guests with check-in and check-out, answering questions, handling reservations, and resolving issues to ensure a positive experience. They often use hotel management software and need good communication and customer service skills. The role typically requires a friendly demeanor and the ability to work flexible hours.

What is the role of a guest agent?

A guest service agent is responsible for assisting guests with check-in and check-out, addressing inquiries, and providing information about hotel services. They ensure a positive guest experience by handling reservations, resolving issues, and maintaining communication with other hotel departments. Strong communication skills and familiarity with booking systems are essential for this role.

What do you need to be a guest service agent?

To become a guest service agent, candidates typically need excellent communication and customer service skills, a high school diploma or equivalent, and the ability to handle multiple tasks in a fast-paced environment. Some positions may require basic computer skills and previous experience in hospitality or customer service. Certifications are not usually mandatory but can be beneficial.

What are the key skills and qualifications needed to thrive as a Guest Service Agent, and why are they important?

To thrive as a Guest Service Agent, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with property management systems (PMS), reservation software, and basic office tools is essential. Outstanding communication, problem-solving abilities, and a friendly demeanor help create positive guest experiences. These skills ensure efficient operations, guest satisfaction, and the overall reputation of the hospitality establishment.

What are some common challenges Guest Service Agents face during peak hours, and how can they effectively handle them?

During peak hours, Guest Service Agents often encounter high guest volumes, long queues, and multiple requests at once. This can make it challenging to maintain excellent service while managing stress and prioritizing tasks. Effective time management, clear communication, and staying calm under pressure are key strategies. Collaborating closely with team members and utilizing property management systems efficiently can help ensure guests' needs are met promptly and professionally.

What is a guest service agent?

A guest service agent is a hospitality professional responsible for assisting guests with check-in and check-out, answering inquiries, and providing information about hotel services. They often use reservation systems and must have good communication skills to ensure a positive guest experience.
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Guest Service Agent jobs near you

Guest Service Agent

Peachtree Group

Saint Augustine, FL • On-site

$13 - $16.50/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 22 days ago

Job description

Guest Service Agent

Job Category: Guest Services Requisition Number: GUEST017952

Posted: April 2, 2026

Part-Time

On-site

Saint Augustine, FL 32084, USA

Description

The Guest Service Agent is responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a friendly, professional and timely manner, while following high standards of quality to ensure guest satisfaction. This position will anticipate guest needs, exceed expectations, and implement creative solutions to provide exceptional service while complying with brand standards.

Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. We also offer a generous 401(k) retirement match. To support work-life balance, we provide Paid Holidays and Paid Time Off. Additional perks include access to our Employee Assistance Program and Fund.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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