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Hotel General Manager Jobs (NOW HIRING)

Luminous Hotel Management

Hotel General Manager

Manteo, NC · On-site

$60K - $75K/yr

Position Summary The General Manager will oversee all aspects of hotel operations including front desk, housekeeping, maintenance, guest services, sales, revenue management, and team leadership. The ...

Luminous Hotel Management

Hotel General Manager

Manteo, NC · On-site

$60K - $75K/yr

Position Summary The General Manager will oversee all aspects of hotel operations including front desk, housekeeping, maintenance, guest services, sales, revenue management, and team leadership. The ...

American Cruise Lines

Hotel General Manager

Sandy, UT · On-site

Hotel General Manager American Cruise Lines, the largest USA flagged cruise line in the United States, is looking to add Hotel General Managers to our shipboard team for our 2026 season. American ...

American Cruise Lines

Hotel General Manager

Tampa, FL · On-site

Hotel General Manager American Cruise Lines, the largest USA flagged cruise line in the United States, is looking to add Hotel General Managers to our shipboard team for our 2026 season. American ...

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Hotel General Manager information

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$40.5K

$87.3K

$166K

How much do hotel general manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for hotel general manager in the United States is $87,277.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,000.00 and $98,500.00 per year, depending on experience, location, and employer.

What does a hotel general manager do?

As a hotel general manager, you ensure that the guests in the hotel are safe, comfortable, and satisfied during their stay. Hotel general managers are responsible for the management of the hotel staff, including cleaning personnel, desk agents, security, and food service employees. You will inspect the property and address any specific needs with the department heads, as well as overseeing budgeting, payroll, purchasing, and operations.

What does a hotel general manager do?

A Hotel General Manager oversees the daily operations of a hotel, ensuring that all departments—from front desk and housekeeping to food services and maintenance—run smoothly. They are responsible for managing staff, maintaining high guest satisfaction, setting budgets, and implementing policies to maximize profitability. Additionally, Hotel General Managers handle guest concerns, ensure compliance with health and safety regulations, and often play a key role in marketing and sales strategies. Their leadership is crucial for the hotel's reputation and financial success.

What are the key skills and qualifications needed to thrive as a hotel general manager, and why are they important?

To thrive as a Hotel General Manager, you need strong leadership, financial management, and hospitality operations expertise, typically supported by a degree in hospitality management or business. Familiarity with property management systems (PMS), revenue management tools, and certifications like CHA (Certified Hotel Administrator) are commonly required. Exceptional interpersonal skills, problem-solving abilities, and effective communication help build strong teams and deliver outstanding guest experiences. These skills are vital for ensuring smooth operations, maximizing profitability, and maintaining high guest satisfaction in a competitive hospitality environment.

What are some common challenges hotel general managers face when leading diverse teams?

Hotel General Managers often oversee teams with staff from varied cultural and professional backgrounds, which can create challenges in communication, conflict resolution, and maintaining consistent service standards. Navigating these differences requires strong interpersonal skills and adaptability, as well as implementing effective training and clear policies. Successful GMs foster an inclusive environment where all team members feel valued and motivated, leading to better guest experiences and smoother operations.

What is the difference between Hotel General Manager vs Hotel Operations Manager?

AspectHotel General ManagerHotel Operations Manager
CredentialsExperience in hotel management, often a degree in hospitality or related fieldExperience in hotel operations, hospitality management, or related certifications
Work EnvironmentOversees entire hotel, including staff, guest services, and financial performanceFocuses on daily operations, staff management, and service quality within specific departments
Employer & Industry UsageCommonly employed in hotels, resorts, and large hospitality establishments

The Hotel General Manager is responsible for the overall success of the hotel, including strategic planning and financial oversight. The Hotel Operations Manager concentrates on managing daily operations and ensuring service standards. While both roles require hospitality experience, the General Manager has broader responsibilities overseeing the entire property.

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Hotel General Manager jobs near you
Infographic showing various Hotel General Manager job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $87,277 per year, or $42 per hour.

Hotel General Manager

Luminous Hotel Management

Manteo, NC • On-site

$60K - $75K/yr

Full-time

PTO

Re-posted 4 days ago

Job description

DESCRIPTION
Hotel Manteo is a boutique coastal hotel located in the heart of historic Manteo on North Carolina's Outer Banks. We are committed to providing exceptional guest experiences, personalized hospitality, and a welcoming atmosphere for travelers visiting one of the region's most popular waterfront destinations.
We are seeking a dynamic, hands-on, and experienced Hotel General Manager to lead daily operations, inspire team performance, and drive guest satisfaction and financial success.
Position Summary
The General Manager will oversee all aspects of hotel operations including front desk, housekeeping, maintenance, guest services, sales, revenue management, and team leadership. The ideal candidate is a hospitality professional with strong operational knowledge, leadership ability, and a passion for delivering exceptional service.
This role requires a proactive leader who can balance guest experience, employee engagement, and profitability while maintaining the hotel's boutique culture and operational excellence.
Key Responsibilities
  • Manage day-to-day hotel operations and overall property performance
  • Lead and motivate hotel staff to deliver exceptional guest experiences
  • Recruit, hire, train, schedule, and develop team members
  • Monitor guest satisfaction scores and online reviews to maintain strong reputation management
  • Oversee front desk, housekeeping, maintenance, and operational departments
  • Ensure compliance with company standards, safety regulations, and hospitality best practices
  • Manage budgets, labor costs, payroll, purchasing, and operational expenses
  • Drive revenue growth through occupancy management, ADR optimization, and local sales initiatives
  • Conduct regular property inspections to ensure cleanliness, maintenance, and quality standards
  • Resolve guest concerns professionally and efficiently
  • Partner with ownership on operational goals, reporting, and strategic planning

Qualifications
  • Previous experience as a Hotel General Manager, Assistant General Manager, or Operations Manager
  • Boutique hotel or independent property experience preferred
  • Strong leadership, organizational, and communication skills
  • Experience with hotel PMS systems and revenue management tools
  • Proven ability to improve guest satisfaction and operational performance
  • Financial management and budgeting experience required
  • Ability to work flexible schedules including weekends and holidays

Preferred Skills
Hospitality Management • Hotel Operations • Guest Services • Revenue Management • Team Leadership • Staff Development • Customer Service • Budget Management • Housekeeping Operations • Front Desk Management • Property Management Systems (PMS) • Sales & Marketing • Boutique Hotel Experience
Benefits
  • Competitive salary
  • Performance bonus opportunities
  • Paid time off
  • Employee lodging discounts
  • Growth and advancement opportunities
  • Supportive and collaborative work environment

Apply Today
If you are an experienced hospitality leader who thrives in a guest-focused environment and is passionate about boutique hotel operations, we encourage you to apply for the General Manager opportunity at Hotel Manteo in beautiful Manteo, NC.
REQUIREMENTS
  • 5+ years of hotel management experience, Strong leadership and financial acumen, Excellent communication and organizational skills, Ability to work flexible hours and handle high-pressure situations & Proficiency with hotel management software

Hotel Manteo is a newly renovated boutique-style hotel located in the heart of Manteo, North Carolina, on historic Roanoke Island in the Outer Banks. Originally established in 1954, the property blends coastal charm, local history, and modern hospitality to create an authentic Outer Banks experience for leisure travelers, families, and event guests.
The hotel features renovated guest rooms, suites, and kitchenette apartments, along with amenities including a resort-style outdoor pool, fitness center, on-site dining, event spaces, complimentary Wi-Fi, and pet-friendly accommodations. Conveniently located near downtown Manteo, beaches, waterfront attractions, and historic landmarks, the property offers guests easy access to the best of the Outer Banks.
Focused on delivering warm hospitality and a locally inspired guest experience, Hotel Manteo partners with regional businesses and artists to showcase the culture, history, and character of coastal North Carolina.

Apply