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Luxury Hotel General Manager Jobs (NOW HIRING)

Lore Group

Hotel General Manager

Washington, DC · On-site

The General Manager is dedicated to delivering a luxury guest experience, fostering employee ... Hotel General Manager - Essential Functions * Set the vision, annual business plan and operating ...

Lore Group

Hotel General Manager

Washington, DC · On-site

The General Manager is dedicated to delivering a luxury guest experience, fostering employee ... Hotel General Manager - Essential Functions * Set the vision, annual business plan and operating ...

the Chef Agency

Hotel General Manager

Palm Desert, CA · On-site

$180K - $200K/yr

Luxury boutique lifestyle hotel offering elevated guest experiences, full-service amenities, and ... Proven Hotel General Manager experience within an upscale, luxury, lifestyle, or boutique full ...

Hotel Paseo

Hotel General Manager

Palm Desert, CA · On-site

$185K - $200K/yr

... luxury awaits in the heart of Palm Desert. At HOTEL PASEO, Autograph Collection, modern ... We are seeking a General Manage r to join our team and lead the personalized service, memorable ...

Marcus Hotels

Hotel General Manager

Palm Desert, CA · On-site

$185K - $200K/yr

... luxury awaits in the heart of Palm Desert. At HOTEL PASEO, Autograph Collection, modern ... We are seeking a General Manage r to join our team and lead the personalized service, memorable ...

Hotels

Hotel General Manager

Palm Desert, CA · On-site

$185K - $200K/yr

... luxury awaits in the heart of Palm Desert. At HOTEL PASEO, Autograph Collection, modern ... We are seeking a General Manage r to join our team and lead the personalized service, memorable ...

Marcus Hotels

Hotel General Manager

Palm Desert, CA · On-site

$185K - $200K/yr

... luxury awaits in the heart of Palm Desert. At HOTEL PASEO, Autograph Collection, modern ... We are seeking a General Manage r to join our team and lead the personalized service, memorable ...

Luminous Hotel Management

Hotel General Manager

Manteo, NC · On-site

$60K - $75K/yr

Position Summary The General Manager will oversee all aspects of hotel operations including front desk, housekeeping, maintenance, guest services, sales, revenue management, and team leadership. The ...

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Luxury Hotel General Manager information

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$40.5K

$87.3K

$166K

How much do luxury hotel general manager jobs pay per year?

As of Sep 2, 2026, the average yearly pay for luxury hotel general manager in the United States is $87,277.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,000.00 and $98,500.00 per year, depending on experience, location, and employer.

What is a luxury hotel general manager?

A Luxury Hotel General Manager oversees all operations of a high-end hotel, ensuring exceptional guest experiences, financial success, and smooth daily functions. They manage staff, coordinate departments, maintain quality standards, and implement strategic plans to enhance service and profitability. Additionally, they focus on guest satisfaction, brand reputation, and operational efficiency while adhering to luxury hospitality standards.

What are the typical challenges faced by luxury hotel general managers?

Luxury Hotel General Managers often navigate the complexities of balancing impeccable guest service with operational efficiency and financial performance. They manage large teams across multiple departments, coordinate high-stakes events, and address the evolving expectations of discerning clientele. Adapting to market trends, maintaining five-star standards, and responding quickly to guest feedback are also ongoing challenges. Success in this role requires both strategic vision and an ability to resolve unexpected issues swiftly, ensuring guest satisfaction and business success.

What are the key skills and qualifications needed to thrive in the luxury hotel general manager position?

To excel as a Luxury Hotel General Manager, you need extensive experience in hospitality management, a strong business acumen, and a relevant degree, often complemented by industry certifications such as CHA (Certified Hotel Administrator). Familiarity with property management systems (PMS), revenue management software, and financial reporting tools is essential. Exceptional leadership, problem-solving abilities, and superior interpersonal skills help foster team excellence and deliver memorable guest experiences. These qualities are vital to ensure seamless hotel operations, maximize profitability, and uphold the high standards expected in luxury hospitality.

How much does a luxury hotel general manager make a year?

A luxury hotel general manager typically earns between $80,000 and $150,000 annually, with salaries varying based on the hotel's size, location, and level of experience. Higher-end properties and those in major markets may offer compensation exceeding this range, often supplemented with bonuses and benefits.
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Luxury Hotel General Manager jobs near you
Infographic showing various Luxury Hotel General Manager job openings in the United States as of August 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $87,277 per year, or $42 per hour.

Hotel General Manager

Lore Group

Washington, DC • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago

Job description

Riggs Washington DC sits on the iconic downtown corner of Penn Quarter's 9th and F Street in a historic building once home to Riggs National Bank. Each of the Hotel's 181 guest rooms offers a playful nod to the building's legacy. Riggs is home to the all-occasion European brasserie-inspired restaurant Café Riggs, as well as Silver Lyan - a subterranean bar from the internationally acclaimed Ryan Chetiyawardana, also known as Mr Lyan.
As the senior leader at Riggs, the General Manager holds ultimate responsibility for the hotel's overall performance. This role is pivotal in developing and implementing property strategies, guiding the leadership team, and achieving exceptional commercial outcomes. The General Manager is dedicated to delivering a luxury guest experience, fostering employee engagement, ensuring operational excellence, and preserving the integrity of this landmark asset-achieving these goals in harmony rather than as competing aspirations.
This position is highly visible, engaging with guests, staff, ownership, clientele, and the broader Washington, DC community. Success in this role requires a keen operational eye, strong commercial acumen, and the ability to cultivate a high-performing, inclusive team within a dynamic luxury hotel and food and beverage environment.
Foster a culture where the values of Family, Discovery, Detail, and Spirit are reflected in daily leadership behaviors. Hire and retain top talent in the luxury hotel industry, creating an environment that emphasizes excellent communication, positivity, personal growth, and continuous learning.
Who We Are
Riggs Washington DC is a luxury hotel in the landmark former Riggs National Bank building at the corner of 9th and F Streets in Penn Quarter. Built in 1891 and known as the Bank of Presidents, the building now holds 181 guestrooms and suites designed to echo a private safety deposit box, drawing on a narrative inspired by the golden age of banking.
Café Riggs, the hotel's all day contemporary American brasserie, sits on the ground floor. Silver Lyan occupies the original bank vault and is the first bar outside Europe from the internationally acclaimed Mr. Lyan team. Riggs is a storied landmark with a modern spirit.
Hotel General Manager - Essential Functions
  • Set the vision, annual business plan and operating priorities for Riggs.
  • Lead the property leadership team with clear goals, decision rights and follow through.
  • Stay visible and hands on across the hotel, and represent Lore Group with ownership, regional leaders and the wider community.
  • Own the property P&L and deliver budgeted revenue, profit and cash flow.
  • Partner with Finance to assure proper budgeting, forecasting and capital planning. Act quickly on variances. Assure training and accountability is in place to drive operational profitability in all areas.
  • Guide Sales, Revenue, Marketing and F&B to grow profitable demand, optimize segment mix and increase property spend.
  • Serve as the advocate for guests throughout their entire journey, embodying the principles of luxury service standards at each interaction. Establish and hold the team accountable for executing these high standards consistently.
  • Leverage guest feedback, conduct quality audits, and analyze reputation data to identify and address root causes of any service issues. Ensure impeccable service recovery processes are in place and consistently recognize all guests to enhance their experience.
  • Uphold product quality through regular property inspections and timely maintenance, ensuring each aspect of the hotel meets the highest standards of excellence.
  • Foster a culture where the values of Family, Discovery, Detail, and Spirit are reflected in daily leadership behaviors.
  • Hire and retain top talent in the luxury hotel industry, creating an environment that emphasizes excellent communication, positivity, personal growth, and continuous learning. Select, coach, and nurture a strong leadership team while addressing performance concerns in a prompt and equitable manner. Take ownership of succession planning and development for critical roles within the organization.
  • Collaborate closely with the People & Culture team to enhance onboarding, training, performance management, recognition, and engagement initiatives. Ensure that all policies and employment practices are applied consistently and in accordance with legal standards.
  • Ensure Rooms, Food & Beverage, Engineering, Security and support functions operate as one. Maintain controls that safeguard hotel assets.
  • Ensure compliance with federal and District of Columbia law, licenses, life safety and food safety requirements. Lead emergency preparedness and crisis response. Prioritize preventive maintenance and deliver approved capital projects.

Knowledge, Skills & Experience
  • Must possess substantial and progressive leadership experience as a General Manager in luxury or upper upscale lifestyle hotels, with a proven track record in this role.
  • In-depth knowledge of both Rooms and Food & Beverage operations in a complex, service-driven environment.
  • Proven record of managing a hotel's P&L, including oversight of annual budgets, forecasts, labor strategies, and capital priorities.
  • Strong commercial acumen that effectively integrates revenue strategy, sales, marketing, and operations to drive profitable growth.
  • Demonstrated ability to build and lead high-performing leadership teams while fostering an engaged and accountable culture within the organization.
  • Comprehensive understanding of hotel systems, performance reporting, employment practices, safety regulations, and operational compliance.
  • Bachelor's degree in hospitality management, business, or a related field is preferred, or an equivalent combination of education and professional experience.
  • Flexibility to work a varied schedule, including evenings, weekends, and holidays, to meet the operational needs of the hotel.

Compensation:
Starting salary of $235,000.00, plus bonus
Benefits
At Riggs Washington DC we are committed to giving our employees the skills and support required to deliver extraordinary experiences, and most importantly, to grow in their careers. On top of this we also like to offer our teams a wide range of benefits including:
  • Medical, dental, and vision insurance for full-time employees
  • Six complimentary nights each year at any Lore Group hotel
  • Lore Group employee and immediate family rates
  • Lore Group friends and family rates
  • 50% employee discount and 25% friends and family discount at more than 800 partner hotels through Lore Discovery
  • 50% discount at Lore Group restaurants and bars
  • 15 vacation days, plus one additional day each year
  • Nine paid holidays annually
  • Seven paid sick days annually, as established in Washington, D.C.
  • Company-paid life insurance equal to 1.5 times annual salary
  • Employee Assistance Program
  • Referral incentives
  • 401(k) with a 5% match
  • Training and development programs
  • Additional perks through UnitedHealthcare
  • Complimentary employee meals-lunch and dinner daily
  • Employee recognition programs

Equal Employment Opportunity
Lore Group does not discriminate against employees or applicants for employment based upon race, color, religion, sex, national origin, age, disability, personal appearance, sexual orientation, gender identity or expression, marital status, family responsibilities, genetic information, matriculation, or political affiliation. We will make any reasonable effort to ensure that all applicants and employees receive equal opportunity in personnel matters, including recruiting, selection, training, placement, promotion, wages and benefits, transfers, terminations, and working conditions.
Location: Washington, DC

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