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Resort Hotel General Manager Jobs (NOW HIRING)

Hotel General Manager

Manteo, NC · On-site

$60K - $75K/yr

Position Summary The General Manager will oversee all aspects of hotel operations including front ... resort-style outdoor pool, fitness center, on-site dining, event spaces, complimentary Wi-Fi, and ...

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General Manager Hotel

Hagerstown, MD · On-site

$45K - $55K/yr

Experience managing hospitality teams within a resort or large-scale hotel environment is preferred ... Join us as our Hotel General Manager to lead with passion and drive excellence in every aspect of ...

New

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General Manager Hotel

Hagerstown, MD · On-site

$45K - $55K/yr

Experience managing hospitality teams within a resort or large-scale hotel environment is preferred ... Join us as our Hotel General Manager to lead with passion and drive excellence in every aspect of ...

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Hotel General Manager American Cruise Lines, the largest USA flagged cruise line in the United States, is looking to add Hotel General Managers to our shipboard team for our 2026 season. American ...

Hotel General Manager American Cruise Lines, the largest USA flagged cruise line in the United States, is looking to add Hotel General Managers to our shipboard team for our 2026 season. American ...

Hotel General Manager CUSA, LLC, one of the most successful hotel management companies in the industry is searching for a Hotel General Manager to oversee a beautiful Marriott hotel in the greater ...

Hotel General Manager American Cruise Lines, the largest USA flagged cruise line in the United States, is looking to add Hotel General Managers to our shipboard team for our 2026 season. American ...

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Resort Hotel General Manager information

See salary details

$40.5K

$87.3K

$166K

How much do resort hotel general manager jobs pay per year?

As of Jul 21, 2026, the average yearly pay for resort hotel general manager in the United States is $87,277.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,000.00 and $98,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Resort Hotel General Manager, and why are they important?

To thrive as a Resort Hotel General Manager, you need strong leadership, hospitality management experience, financial acumen, and a relevant degree such as in hospitality or business administration. Familiarity with property management systems (PMS), revenue management software, and industry certifications like CHA (Certified Hotel Administrator) is often required. Excellent interpersonal skills, problem-solving abilities, and adaptability set top performers apart in this role. These skills are crucial for ensuring smooth operations, guest satisfaction, and sustained profitability in a competitive hospitality environment.

What is the difference between Resort Hotel General Manager vs Hotel Operations Manager?

AspectResort Hotel General ManagerHotel Operations Manager
CredentialsBachelor’s degree in hospitality, management, or related field; experience in hotel managementBachelor’s degree in hospitality, business, or related; experience in hotel operations
Work EnvironmentOversees entire resort, including accommodations, amenities, and guest experienceFocuses on daily hotel operations, staff management, and service quality
Industry UsageCommonly used in large resorts and luxury propertiesUsed across various hotel types, including resorts and city hotels

The Resort Hotel General Manager is responsible for the overall success of the resort, including strategic planning and guest satisfaction. In contrast, the Hotel Operations Manager handles daily operational tasks, staff coordination, and service delivery. Both roles require hospitality credentials and industry experience, but the General Manager has a broader scope overseeing the entire resort.

What are some common challenges faced by Resort Hotel General Managers, and how can they effectively address them?

Resort Hotel General Managers often encounter challenges such as managing high guest expectations, coordinating large teams across diverse departments, and adapting quickly to seasonal fluctuations in occupancy. To address these, it's important to foster strong interdepartmental communication, implement flexible staffing strategies, and prioritize continuous staff training. Additionally, successful general managers actively seek guest feedback and use it to drive service improvements, ensuring the resort maintains a competitive edge and high satisfaction rates.

What does a Resort Hotel General Manager do?

A Resort Hotel General Manager is responsible for overseeing all aspects of a resort hotel's operations, including guest services, staff management, budgeting, marketing, and facility maintenance. They ensure that guests have a positive experience, implement policies to maintain high service standards, and work to achieve financial goals. Additionally, they coordinate with department heads, handle customer complaints, and find ways to improve efficiency and profitability. Their role requires strong leadership, communication, and problem-solving skills.
More about Resort Hotel General Manager jobs
What cities are hiring for Resort Hotel General Manager jobs? Cities with the most Resort Hotel General Manager job openings:
What states have the most Resort Hotel General Manager jobs? States with the most job openings for Resort Hotel General Manager jobs include:
Infographic showing various Resort Hotel General Manager job openings in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $87,277 per year, or $42 per hour.

$60K - $75K/yr

Full-time

PTO

Re-posted 7 days ago


Job description

DESCRIPTION
Hotel Manteo is a boutique coastal hotel located in the heart of historic Manteo on North Carolina's Outer Banks. We are committed to providing exceptional guest experiences, personalized hospitality, and a welcoming atmosphere for travelers visiting one of the region's most popular waterfront destinations.
We are seeking a dynamic, hands-on, and experienced Hotel General Manager to lead daily operations, inspire team performance, and drive guest satisfaction and financial success.
Position Summary
The General Manager will oversee all aspects of hotel operations including front desk, housekeeping, maintenance, guest services, sales, revenue management, and team leadership. The ideal candidate is a hospitality professional with strong operational knowledge, leadership ability, and a passion for delivering exceptional service.
This role requires a proactive leader who can balance guest experience, employee engagement, and profitability while maintaining the hotel's boutique culture and operational excellence.
Key Responsibilities
  • Manage day-to-day hotel operations and overall property performance
  • Lead and motivate hotel staff to deliver exceptional guest experiences
  • Recruit, hire, train, schedule, and develop team members
  • Monitor guest satisfaction scores and online reviews to maintain strong reputation management
  • Oversee front desk, housekeeping, maintenance, and operational departments
  • Ensure compliance with company standards, safety regulations, and hospitality best practices
  • Manage budgets, labor costs, payroll, purchasing, and operational expenses
  • Drive revenue growth through occupancy management, ADR optimization, and local sales initiatives
  • Conduct regular property inspections to ensure cleanliness, maintenance, and quality standards
  • Resolve guest concerns professionally and efficiently
  • Partner with ownership on operational goals, reporting, and strategic planning

Qualifications
  • Previous experience as a Hotel General Manager, Assistant General Manager, or Operations Manager
  • Boutique hotel or independent property experience preferred
  • Strong leadership, organizational, and communication skills
  • Experience with hotel PMS systems and revenue management tools
  • Proven ability to improve guest satisfaction and operational performance
  • Financial management and budgeting experience required
  • Ability to work flexible schedules including weekends and holidays

Preferred Skills
Hospitality Management • Hotel Operations • Guest Services • Revenue Management • Team Leadership • Staff Development • Customer Service • Budget Management • Housekeeping Operations • Front Desk Management • Property Management Systems (PMS) • Sales & Marketing • Boutique Hotel Experience
Benefits
  • Competitive salary
  • Performance bonus opportunities
  • Paid time off
  • Employee lodging discounts
  • Growth and advancement opportunities
  • Supportive and collaborative work environment

Apply Today
If you are an experienced hospitality leader who thrives in a guest-focused environment and is passionate about boutique hotel operations, we encourage you to apply for the General Manager opportunity at Hotel Manteo in beautiful Manteo, NC.
REQUIREMENTS
  • 5+ years of hotel management experience, Strong leadership and financial acumen, Excellent communication and organizational skills, Ability to work flexible hours and handle high-pressure situations & Proficiency with hotel management software

Hotel Manteo is a newly renovated boutique-style hotel located in the heart of Manteo, North Carolina, on historic Roanoke Island in the Outer Banks. Originally established in 1954, the property blends coastal charm, local history, and modern hospitality to create an authentic Outer Banks experience for leisure travelers, families, and event guests.
The hotel features renovated guest rooms, suites, and kitchenette apartments, along with amenities including a resort-style outdoor pool, fitness center, on-site dining, event spaces, complimentary Wi-Fi, and pet-friendly accommodations. Conveniently located near downtown Manteo, beaches, waterfront attractions, and historic landmarks, the property offers guests easy access to the best of the Outer Banks.
Focused on delivering warm hospitality and a locally inspired guest experience, Hotel Manteo partners with regional businesses and artists to showcase the culture, history, and character of coastal North Carolina.