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Resort Hotel General Manager Jobs in Michigan (NOW HIRING)

General Manager Location: Birmingham, Michigan Property: Daxton Hotel (Luxury Boutique Hotel) Position Summary The General Manager serves as the strategic and operational leader of the hotel ...

General Manager Location: Birmingham, Michigan Property: Daxton Hotel (Luxury Boutique Hotel) Position Summary The General Manager serves as the strategic and operational leader of the hotel ...

Hotel General Manager - Boutique Hotel (Downtown Detroit) Search by Harper Associates Position Summary We are seeking an experienced and hands-on General Manager to lead operations for a boutique all ...

Hotel General Manager

Detroit, MI · On-site

$125K - $135K/yr

Hotel General Manager - Boutique Hotel (Downtown Detroit) Search by Harper Associates Position Summary We are seeking an experienced and hands-on General Manager to lead operations for a boutique all ...

General Manager

Kalamazoo, MI · On-site

$60K - $70K/yr

Image Hotel Management is seeking highly motivated and passionate General Managers for multiple properties located in Tennessee, Kentucky, Ohio and Michigan. The General Manager is a polished, well ...

General Manager Dundee MI

Dundee, MI · On-site

$45K - $65K/yr

Now Hiring We are seeking a Hotel General Manager to oversee daily operations and support a positive guest and employee experience. Position Highlights • Salary: $45,000-$65,000 annually, depending ...

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Resort Hotel General Manager information

See Michigan salary details

$35.3K

$76.1K

$144.7K

How much do resort hotel general manager jobs pay per year?

As of May 28, 2026, the average yearly pay for resort hotel general manager in Michigan is $76,070.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,000.00 and $85,900.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Resort Hotel General Manager, and why are they important?

To thrive as a Resort Hotel General Manager, you need strong leadership, hospitality management experience, financial acumen, and a relevant degree such as in hospitality or business administration. Familiarity with property management systems (PMS), revenue management software, and industry certifications like CHA (Certified Hotel Administrator) is often required. Excellent interpersonal skills, problem-solving abilities, and adaptability set top performers apart in this role. These skills are crucial for ensuring smooth operations, guest satisfaction, and sustained profitability in a competitive hospitality environment.

What are some common challenges faced by Resort Hotel General Managers, and how can they effectively address them?

Resort Hotel General Managers often encounter challenges such as managing high guest expectations, coordinating large teams across diverse departments, and adapting quickly to seasonal fluctuations in occupancy. To address these, it's important to foster strong interdepartmental communication, implement flexible staffing strategies, and prioritize continuous staff training. Additionally, successful general managers actively seek guest feedback and use it to drive service improvements, ensuring the resort maintains a competitive edge and high satisfaction rates.

What does a Resort Hotel General Manager do?

A Resort Hotel General Manager is responsible for overseeing all aspects of a resort hotel's operations, including guest services, staff management, budgeting, marketing, and facility maintenance. They ensure that guests have a positive experience, implement policies to maintain high service standards, and work to achieve financial goals. Additionally, they coordinate with department heads, handle customer complaints, and find ways to improve efficiency and profitability. Their role requires strong leadership, communication, and problem-solving skills.

What is the difference between Resort Hotel General Manager vs Hotel Operations Manager?

AspectResort Hotel General ManagerHotel Operations Manager
CredentialsBachelor’s degree in hospitality, management, or related field; experience in hotel managementBachelor’s degree in hospitality, business, or related; experience in hotel operations
Work EnvironmentOversees entire resort, including accommodations, amenities, and guest experienceFocuses on daily hotel operations, staff management, and service quality
Industry UsageCommonly used in large resorts and luxury propertiesUsed across various hotel types, including resorts and city hotels

The Resort Hotel General Manager is responsible for the overall success of the resort, including strategic planning and guest satisfaction. In contrast, the Hotel Operations Manager handles daily operational tasks, staff coordination, and service delivery. Both roles require hospitality credentials and industry experience, but the General Manager has a broader scope overseeing the entire resort.

What are popular job titles related to Resort Hotel General Manager jobs in Michigan? For Resort Hotel General Manager jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Resort Hotel General Manager jobs in Michigan look for? The top searched job categories for Resort Hotel General Manager jobs in Michigan are:
What cities in Michigan are hiring for Resort Hotel General Manager jobs? Cities in Michigan with the most Resort Hotel General Manager job openings:
Infographic showing various Resort Hotel General Manager job openings in Michigan as of May 2026, with employment types broken down into 70% Full Time, 24% Part Time, and 6% Temporary. Highlights an 100% In-person job distribution, with an average salary of $76,070 per year, or $36.6 per hour.
Hotel General Manager

Other

Medical, Dental, Vision, Retirement, PTO

Posted 4 days ago


Job description

Job Title: General Manager

Location: Birmingham, Michigan
Property: Daxton Hotel (Luxury Boutique Hotel)

Position Summary

The General Manager serves as the strategic and operational leader of the hotel, responsible for delivering exceptional guest experiences, driving financial performance, and maintaining the brands luxury standards. This role oversees all departments, fosters a culture of excellence, and ensures the property remains a premier destination in the Birmingham market.

Key Responsibilities

Leadership & Culture

  • Provide visionary leadership aligned with the hotels luxury boutique identity
  • Recruit, train, and mentor department heads and staff
  • Foster a service-driven culture emphasizing personalized guest experiences
  • Uphold high standards of professionalism, ethics, and accountability

Operations Management

  • Oversee daily operations across all departments (Front Office, Housekeeping, Food & Beverage, Sales & Marketing, Engineering)
  • Ensure seamless coordination and exceptional service delivery
  • Maintain property standards, cleanliness, and aesthetic presentation
  • Monitor guest feedback and implement service improvements

Financial Performance

  • Develop and manage annual budgets and forecasts
  • Drive revenue growth through strategic pricing, marketing, and partnerships
  • Control costs while maintaining luxury service standards
  • Analyze financial reports and adjust strategies accordingly

Guest Experience

  • Ensure a highly personalized and memorable guest experience
  • Address VIP guests, complaints, and service recovery with urgency and professionalism
  • Build relationships with repeat and high-value guests

Sales & Community Engagement

  • Collaborate with Sales & Marketing to position the hotel as a top luxury destination
  • Build partnerships within the local business and social community
  • Represent the hotel at events, networking functions, and public engagements

Compliance & Risk Management

  • Ensure compliance with all local, state, and federal regulations
  • Maintain safety, security, and emergency procedures
  • Oversee licensing, inspections, and brand standards

Qualifications

  • Bachelors degree in Hospitality Management, Business Administration, or related field (preferred)
  • 710+ years of progressive hotel management experience, including leadership at a luxury or boutique property
  • Strong financial acumen and operational expertise
  • Proven track record of driving guest satisfaction and revenue growth
  • Exceptional leadership, communication, and interpersonal skills
  • Knowledge of luxury service standards and trends

Core Competencies

  • Strategic thinking and decision-making
  • Emotional intelligence and team leadership
  • Guest-centric mindset
  • Attention to detail and quality
  • Crisis management and problem-solving

Work Environment

  • Fast-paced, guest-focused luxury hotel setting
  • Requires flexibility, including evenings, weekends, and holidays
  • High visibility role interacting with guests, staff, and ownership

Compensation & Benefits

  • Competitive base salary
  • Health, dental, and vision insurance
  • Paid time off and holidays
  • Retirement plan options
  • Employee discounts and perks

As an Equal Opportunity Employer, Superior Hospitality of Birmingham LLC., DAXTON hotel celebrates diversity and is committed to creating an equitable and inclusive environment, and sense of belonging for all employees. We do not discriminate and believe every individual should be proud of who they are, where they come from and take pride in who we serve.