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Hampton Inn By Hilton Jobs (NOW HIRING)

Hampton Bar Harbor

Hotel Housekeeping Attendant

San Juan, PR · On-site

$13.75 - $16.50/hr

We are a top ranked Hampton Inn by Hilton with seasonal job opportunities - jobs are located in Bar Harbor, Maine near Acadia National Park. Hotel management will be conducting interviews in San Juan ...

Buffalo Lodging Associates

Night Audit

Marlborough, MA · On-site

$20/hr

Hampton Inn by Hilton-Boston/Marlborough-277 Boston Post Road, Marlborough, MA 01752 We are currently looking for a Night Auditor to join our Team! Our 142 room Hampton Inn by Hilton in Marlborough ...

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Hampton Inn By Hilton information

What does a front desk agent at Hampton Inn by Hilton do?

Jobs at Hampton Inn by Hilton typically involve providing excellent customer service to guests, such as checking guests in and out, answering questions, and resolving any issues. Depending on the role, responsibilities can range from front desk operations and housekeeping to maintenance and breakfast service. Employees are expected to maintain high standards of cleanliness and hospitality, ensuring guests have a comfortable and enjoyable stay. Teamwork and a positive attitude are highly valued, as staff members often work together to meet guest needs and uphold the hotel's reputation. Training is usually provided, making it a good place for those new to the hospitality industry.

What is the difference between Hampton Inn By Hilton vs Hotel Front Desk Agent?

AspectHampton Inn By HiltonHotel Front Desk Agent
Primary RoleHospitality service provider at Hampton Inn hotelsFrontline customer service and check-in/out at hotels
Required CredentialsHigh school diploma, customer service skillsHigh school diploma, customer service skills
Work EnvironmentHotel lobby, front desk, guest areasHotel lobby, front desk, guest areas
EmployerHilton Worldwide, specifically Hampton InnVarious hotel chains, including Hilton, Marriott, etc.

Hampton Inn By Hilton employees typically work as front desk staff, providing guest services at Hilton's Hampton Inn locations. Hotel Front Desk Agents work across various hotel brands, performing similar duties. The main difference lies in the employer and brand affiliation, while the roles and required skills are quite similar.

What skills and qualifications are needed to be a front desk agent at Hampton Inn by Hilton?

To thrive as a Hampton Inn by Hilton Front Desk Agent, you generally need excellent customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with hotel property management systems (like OnQ), reservation software, and basic office equipment is typically required. Strong communication, problem-solving abilities, and a friendly, professional demeanor help you stand out in guest interactions. These skills ensure efficient guest check-in/out, positive guest experiences, and smooth daily hotel operations.
More about Hampton Inn By Hilton jobs
What cities are hiring for Hampton Inn By Hilton jobs? Cities with the most Hampton Inn By Hilton job openings:
What states have the most Hampton Inn By Hilton jobs? States with the most job openings for Hampton Inn By Hilton jobs include:
What job categories do people searching Hampton Inn By Hilton jobs look for? The top searched job categories for Hampton Inn By Hilton jobs are:
Hampton Inn By Hilton jobs near you
Infographic showing various Hampton Inn By Hilton job openings in the United States as of August 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% In-person job distribution.

Guest Service Representative - Hampton Inn

Strand Hospitality Services

Sapphire, NC • On-site

$14 - $18/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 26 days ago

Job description

Description
Join the Hampton Inn by Hilton - Cashiers, a Strand Hospitality managed hotel!
We offer competitive pay and benefits for our valued employees!
Shift Hours: Typical shifts needed are: 7AM - 3:00PM and 3:00 PM - 11:00 PM (Days may vary; weekend availability required)
Position Overview:
We are seeking a friendly and professional Guest Service Agent to join our Hampton Inn - Front Desk team during the evening shift. As the first point of contact for our guests, you will play a crucial role in creating a welcoming and memorable experience.
Key Responsibilities:
  • Greet and welcome guests with a warm and sincere demeanor.
  • Assist guests with check-in and check-out procedures, ensuring accuracy and efficiency.
  • Handle guest inquiries, requests, and complaints promptly and professionally.
  • Process payments and maintain accurate records of guest transactions.
  • Provide information about hotel amenities, services, and local attractions.
  • Coordinate with other hotel departments to fulfill guest requests and resolve issues.
  • Promote Hilton Honors and its associated benefits to guests.

Qualifications:
  • Previous experience in a customer service or hospitality role preferred.
  • Strong communication and interpersonal skills.
  • Ability to handle multiple tasks in a fast-paced environment.
  • Basic computer skills and ability to learn hotel management software.
  • Professional appearance and demeanor.
  • Must be available to work evenings, weekends, and holidays as needed.

Benefits:
  • Competitive hourly wage.
  • Access to Hilton's Team Member Travel Program.
  • Opportunities for career growth and development within the Hilton network.
  • Comprehensive benefits package for eligible employees.

Full time Strand Hospitality associates have the option to enroll in Aetna medical, dental, and vision plans. You also receive paid time off, paid basic life and AD&D insurance and the option to purchase additional life for yourself, a spouse and/or children.
Everyone (including part time associates) can join a 401(k) Fidelity plan with a company match of up to 4% of the employee annual income. You also receive pay at time and a half on major holidays, as well as discounts in hotels located worldwide, theme parks, Broadway shows, and much more!
Strand Core Values
All associates are expected to embody the values listed below with everyone they encounter and to support the company mission to Develop Prosperous, Lasting Relationships.
RESPECTFUL
ADAPTIVE
SERVICE
ACCOUNTABLE
UNIFIED
DEDICATED
Guest Service Representative Core Competencies
  • Guest Satisfaction
  • Strong Communicator/Listener
  • Problem Solver
  • Friendliness/Helpfulness
  • Coachability

Work Environment
  • Prolonged periods of standing at the hotel guest services desk
  • Frequent walking
  • Frequent squatting, kneeling, bending down, forward and trunk rotation while standing
  • Frequent stair climbing may be necessary, reaching both above and below shoulders as well as pushing and pulling
  • Vision - must have the ability to frequently adjust focus and frequent use of close, peripheral and depth/distance vision
  • Frequent lifting, carrying, pushing and pulling up to 15 lbs.
  • Occasional lifting, carrying, pushing or pulling up to 25 lbs.

It is the policy of Strand Hospitality Services not to discriminate against any applicant for employment, or any employee because of age, color, sex, disability, national origin, race, religion, or veteran status.

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