While providing the highest level of customer service, the Service Desk Agent answers incoming calls, tracks all information in a call tracking system, and uses a knowledge base tool along with their ...
Quick apply
While providing the highest level of customer service, the Service Desk Agent answers incoming calls, tracks all information in a call tracking system, and uses a knowledge base tool along with their ...
Agent Operations Coordinator
Groveport, OH · On-site
$24/hr
Agent Operations Coordinator Pay Rate: up to $24.00 per hour Schedule: Mon - Fri 8am - 4:30pm ... tracking shipments on 3rd party websites, coordinating training sessions, etc. * Contribute ...
Agent Operations Coordinator
Groveport, OH · On-site
$24/hr
Agent Operations Coordinator Pay Rate: up to $24.00 per hour Schedule: Mon - Fri 8am - 4:30pm ... tracking shipments on 3rd party websites, coordinating training sessions, etc. * Contribute ...
As an Independent Freight Agent, you will play an important role in growing freight activity ... Real-Time Tracking * Quick Pay * Back-Office Support (billing, invoicing, admin workflows) * Fully ...
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As an Independent Freight Agent, you will play an important role in growing freight activity ... Real-Time Tracking * Quick Pay * Back-Office Support (billing, invoicing, admin workflows) * Fully ...
Independent Freight Agent
Columbus, OH · On-site +1
As an Independent Freight Agent, you will play an important role in growing freight activity ... Real-Time Tracking * Quick Pay * Back-Office Support (billing, invoicing, admin workflows) * Fully ...
Independent Freight Agent
Columbus, OH · On-site +1
As an Independent Freight Agent, you will play an important role in growing freight activity ... Real-Time Tracking * Quick Pay * Back-Office Support (billing, invoicing, admin workflows) * Fully ...
IT Support/ Help Desk in Columbus, OH 43219
Columbus, OH · On-site
$20 - $21/hr
While providing the highest level of customer service, the Service Desk Agent answers incoming calls, tracks all information in a call tracking system, and uses a knowledge base tool along with their ...
Quick apply
IT Support/ Help Desk in Columbus, OH 43219
Columbus, OH · On-site
$20 - $21/hr
While providing the highest level of customer service, the Service Desk Agent answers incoming calls, tracks all information in a call tracking system, and uses a knowledge base tool along with their ...
IT Service Desk Agent - Columbus, OH 43219
Columbus, OH · On-site
$22 - $24/hr
... tracking system, and using knowledge base tools and personal expertise to resolve issues ... The Service Desk Agent is committed to achieving high levels of first-call resolution and ...
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IT Service Desk Agent - Columbus, OH 43219
Columbus, OH · On-site
$22 - $24/hr
... tracking system, and using knowledge base tools and personal expertise to resolve issues ... The Service Desk Agent is committed to achieving high levels of first-call resolution and ...
Technical Support
Columbus, OH · On-site
$20 - $22/hr
While providing the highest level of customer service, the Service Desk Chat Agent answers incoming chats, tracks all information in a ticket tracking system, and uses a knowledge base tool along ...
Quick apply
Technical Support
Columbus, OH · On-site
$20 - $22/hr
While providing the highest level of customer service, the Service Desk Chat Agent answers incoming chats, tracks all information in a ticket tracking system, and uses a knowledge base tool along ...
Packaging Agent
Columbus, OH · On-site
$16/hr
Packaging Agent Department: Manufacturing Employment Type: Full Time Location: Columbus-Boltonfield ... tracking materials and reporting supply needs. * Work collaboratively with the team to meet ...
Packaging Agent
Columbus, OH · On-site
$16/hr
Packaging Agent Department: Manufacturing Employment Type: Full Time Location: Columbus-Boltonfield ... tracking materials and reporting supply needs. * Work collaboratively with the team to meet ...
The Purchasing Agent directly supports the Director of Operations for the Columbus facility. This ... invoice tracking and coding in Bill.com and NetSuite, vendor setup and management, and sub ...
The Purchasing Agent directly supports the Director of Operations for the Columbus facility. This ... invoice tracking and coding in Bill.com and NetSuite, vendor setup and management, and sub ...
Purchasing Agent
Columbus, OH · On-site
The Purchasing Agent directly supports the Director of Operations for the Columbus facility. This ... invoice tracking and coding in Bill.com and NetSuite, vendor setup and management, and sub ...
Quick apply
Purchasing Agent
Columbus, OH · On-site
The Purchasing Agent directly supports the Director of Operations for the Columbus facility. This ... invoice tracking and coding in Bill.com and NetSuite, vendor setup and management, and sub ...
Purchasing Agent
Columbus, OH · On-site
The Purchasing Agent directly supports the Director of Operations for the Columbus facility. This ... invoice tracking and coding in Bill.com and NetSuite, vendor setup and management, and sub ...
Purchasing Agent
Columbus, OH · On-site
The Purchasing Agent directly supports the Director of Operations for the Columbus facility. This ... invoice tracking and coding in Bill.com and NetSuite, vendor setup and management, and sub ...
Support top agent coaching programs through scheduling and reporting, including: * Tracking participation and attendance * Preparing performance metrics and summaries Operational Administration ...
Support top agent coaching programs through scheduling and reporting, including: * Tracking participation and attendance * Preparing performance metrics and summaries Operational Administration ...
Post-Harvest Agent
Columbus, OH · On-site
$16/hr
Post-Harvest Agent Department: Manufacturing Employment Type: Full Time Location: Columbus ... with tracking and documenting product movement through the post-harvest process. * Work ...
Post-Harvest Agent
Columbus, OH · On-site
$16/hr
Post-Harvest Agent Department: Manufacturing Employment Type: Full Time Location: Columbus ... with tracking and documenting product movement through the post-harvest process. * Work ...
The Packaging Agent is essential in the final stages of our cannabis product lifecycle. By closely ... tracking materials and reporting supply needs. * Work collaboratively with the team to meet ...
The Packaging Agent is essential in the final stages of our cannabis product lifecycle. By closely ... tracking materials and reporting supply needs. * Work collaboratively with the team to meet ...
Description The Packaging Agent is essential in the final stages of our cannabis product lifecycle ... tracking materials and reporting supply needs. * Work collaboratively with the team to meet ...
Quick apply
Description The Packaging Agent is essential in the final stages of our cannabis product lifecycle ... tracking materials and reporting supply needs. * Work collaboratively with the team to meet ...
Description The Packaging Agent is essential in the final stages of our cannabis product lifecycle ... tracking materials and reporting supply needs. * Work collaboratively with the team to meet ...
Quick apply
Description The Packaging Agent is essential in the final stages of our cannabis product lifecycle ... tracking materials and reporting supply needs. * Work collaboratively with the team to meet ...
Service Desk/ Technical Support
Columbus, OH · On-site
$16.50 - $21/hr
While providing the highest level of customer service, the Service Desk Agent answers incoming calls, tracks all information in a call tracking system, uses a knowledge base tool along with their ...
Quick apply
Service Desk/ Technical Support
Columbus, OH · On-site
$16.50 - $21/hr
While providing the highest level of customer service, the Service Desk Agent answers incoming calls, tracks all information in a call tracking system, uses a knowledge base tool along with their ...
Technical Support/ Help Desk in Columbus, OH 43219
Columbus, OH · On-site
$20 - $21/hr
While providing the highest level of customer service, the Service Desk Agent answers incoming calls, tracks all information in a call tracking system, uses a knowledge base tool along with their ...
Quick apply
Technical Support/ Help Desk in Columbus, OH 43219
Columbus, OH · On-site
$20 - $21/hr
While providing the highest level of customer service, the Service Desk Agent answers incoming calls, tracks all information in a call tracking system, uses a knowledge base tool along with their ...
Clinical Help Desk Support (Phone / Email)
Dublin, OH · On-site
$16.50 - $21.25/hr
... agent your duties would include • Answering phones and monitoring Electronic Submissions for a Healthcare client's Clinical product • Creating Support Tickets in Salesforce (Case tracking tool ...
Clinical Help Desk Support (Phone / Email)
Dublin, OH · On-site
$16.50 - $21.25/hr
... agent your duties would include • Answering phones and monitoring Electronic Submissions for a Healthcare client's Clinical product • Creating Support Tickets in Salesforce (Case tracking tool ...
Post-Harvest Agent
Columbus, OH · On-site
$16/hr
As a Post-Harvest Agent, you're vital to the next critical steps following the cultivation of our ... with tracking and documenting product movement through the post-harvest process. * Work ...
Post-Harvest Agent
Columbus, OH · On-site
$16/hr
As a Post-Harvest Agent, you're vital to the next critical steps following the cultivation of our ... with tracking and documenting product movement through the post-harvest process. * Work ...
Tracking Agent information
See salary details
$10.10 - $14.18
10% of jobs
$15.20 is the 25th percentile. Wages below this are outliers.
$14.18 - $18.27
62% of jobs
$19.70 is the 75th percentile. Wages above this are outliers.
$18.27 - $22.36
11% of jobs
$22.36 - $26.44
6% of jobs
$26.44 - $30.53
3% of jobs
$30.53 - $34.62
2% of jobs
$34.62 - $38.70
2% of jobs
$38.70 - $42.79
1% of jobs
$42.79 - $46.87
1% of jobs
$46.87 - $50.96
2% of jobs
$50.96 - $55.05
0% of jobs
$10
$22
$55
How much do tracking agent jobs pay per hour?
As of Jul 25, 2026, the average hourly pay for tracking agent in the United States is $22.43, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $22.36 per hour, depending on experience, location, and employer.
What are popular job titles related to Tracking Agent jobs? For Tracking Agent jobs, the most frequently searched job titles are:
What job categories do people searching Tracking Agent jobs look for? The top searched job categories for Tracking Agent jobs are:
$19/hr
Contractor
Posted 4 days ago
Job description
Title: IT Support / Service Desk Agent
Location: Columbus, OH 43219 - Onsite
Duration: 12 Months + Extensions
The Service Desk Agent is the first point of contact for users who call our IT Service Desk. While providing the highest level of customer service, the Service Desk Agent answers incoming calls, tracks all information in a call tracking system, and uses a knowledge base tool along with their expertise to resolve issues in a timely fashion. The Service Desk Agent is focused on providing best-in-class customer service, achieving high levels of first-call resolution, and identifying opportunities to streamline/automate the agent process.
Executive Summary:
The Service Desk Chat Agent is the first point of contact that supports end users via our live chat channel for IT Service support in a fast-paced 24x7x365 environment. While providing the highest level of customer service, the Service Desk Chat Agent answers incoming chats, tracks all information in a ticket tracking system, uses a knowledge base tool along with their expertise to resolve issues in a timely fashion. The Service Desk Chat Agent is focused on achieving high levels of first contact resolution and identifying opportunities to streamline/automate agent process. The Chat Agent will need to effectively run multiple chats concurrently while maintaining best in class service.
Expectation of Role:
Customer Service Skills:
• Demonstrate active listening in order to gain an accurate understanding of the situation
• Being empathetic to the customer's situation while also showcasing advocacy and ownership of seeking resolution
• Acknowledging the sense of urgency for resolving the issue
• Create a positive customer support experience, build rapport and trust with end users through professional attitude and approach to problem understanding
Communicate effectively:
• Producing accurate detailed documentation consumable by end users, level two support, and problem management
• Maintain professionalism and netiquette to ensure messages are received as intended
• Respond timely via the chat platform to prevent delay or frustration
• Clearly document actions taken in ticketing record for tracking and data analytics
Technical Proficiency:
• Leverage the chat tooling and ticketing platform effectively
• Provide high quality end-user technical support, related to enterprise software and hardware
• Ability to assess, triage, research, educate, and resolve incidents and requests regarding the use of application software products and/or infrastructure components
Culture Carrier:
• Demonstrate the ability to collaborate with others
• Display a safe and positive attitude
• Adhere to policies and procedures and act in the best interest of the overall firm
Qualifications:
• Excellent customer service skills required
• Excellent communication skills required
• Problem solving skills
• Self-Motivated
• Two to five years of proven, qualified related work experience in a comparable complex and fast paced work environment
• Preferred work experience in technical support role but not required
• Two to five years of chat experience***
Required Education:
• High school diploma or GED with relevant work experience
The Service Desk Chat Agent is the first point of contact that supports end users via our live chat channel for IT Service support in a fast-paced 24x7x365 environment. While providing the highest level of customer service, the Service Desk Chat Agent answers incoming chats, tracks all information in a ticket tracking system, uses a knowledge base tool along with their expertise to resolve issues in a timely fashion. The Service Desk Chat Agent is focused on achieving high levels of first contact resolution and identifying opportunities to streamline/automate agent process. The Chat Agent will need to effectively run multiple chats concurrently while maintaining best in class service.
Expectation of Role:
Customer Service Skills:
• Demonstrate active listening in order to gain an accurate understanding of the situation
• Being empathetic to the customer's situation while also showcasing advocacy and ownership of seeking resolution
• Acknowledging the sense of urgency for resolving the issue
• Create a positive customer support experience, build rapport and trust with end users through professional attitude and approach to problem understanding
Communicate effectively:
• Producing accurate detailed documentation consumable by end users, level two support, and problem management
• Maintain professionalism and netiquette to ensure messages are received as intended
• Respond timely via the chat platform to prevent delay or frustration
• Clearly document actions taken in ticketing record for tracking and data analytics
Technical Proficiency:
• Leverage the chat tooling and ticketing platform effectively
• Provide high quality end-user technical support, related to enterprise software and hardware
• Ability to assess, triage, research, educate, and resolve incidents and requests regarding the use of application software products and/or infrastructure components
Culture Carrier:
• Demonstrate the ability to collaborate with others
• Display a safe and positive attitude
• Adhere to policies and procedures and act in the best interest of the overall firm
Qualifications:
• Excellent customer service skills required
• Excellent communication skills required
• Problem solving skills
• Self-Motivated
• Two to five years of proven, qualified related work experience in a comparable complex and fast paced work environment
• Preferred work experience in technical support role but not required
• Two to five years of chat experience***
Required Education:
• High school diploma or GED with relevant work experience