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Reservations Jobs in Indiana (NOW HIRING)

Full House Resorts

Hotel Reservations (GSCA)

Rising Sun, IN · On-site

$15 - $18.75/hr

Hotel Reservations (GSCA) Essential Job Functions: * Provide superior service to all customers. * Answer and assist all calls presented within the Guest Services, PBX and Front Desk areas. * Accurate ...

Rising Star Casino

Hotel Reservations (GSCA)

Rising Sun, IN · On-site

$15 - $18.75/hr

Accurate reservations input into property reservations system. * Accurate checking in and checking out/posting of hotel guests. * Responsible for the daily maximization and occupancy and rate goals.

Full House Resorts

Hotel Reservations (GSCA)

Rising Sun, IN · On-site

$15 - $18.75/hr

Accurate reservations input into property reservations system. * Accurate checking in and checking out/posting of hotel guests. * Responsible for the daily maximization and occupancy and rate goals.

Rising Star Casino

Hotel Reservations (GSCA)

Rising Sun, IN · On-site

$15 - $18.75/hr

Accurate reservations input into property reservations system. * Accurate checking in and checking out/posting of hotel guests. * Responsible for the daily maximization and occupancy and rate goals.

U-Haul

Reservation Agent (Part time)-5

Indianapolis, IN · On-site

$15.25 - $19/hr

Review reports that aid in effective placement of equipment, customer reservations and contracts that support creating equipment availability and accuracy. * Assist with the Company's U-Box portable ...

U-Haul

Reservation Agent (Part time)-5

Indianapolis, IN · On-site

$15.25 - $19/hr

Review reports that aid in effective placement of equipment, customer reservations and contracts that support creating equipment availability and accuracy. * Assist with the Company's U-Box portable ...

Remington Hotels

Front Desk Agent Hampton Inn

Evansville, IN · On-site

$12.50 - $15.75/hr

Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist in pre-registration and blocking of reservations when necessary. * Promptly ...

Remington Hotels

Front Desk Agent

Bloomington, IN · On-site

$12.50 - $15.75/hr

Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist in pre-registration and blocking of reservations when necessary. * Promptly ...

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All JobsReservations JobsReservations Jobs in Indiana

Reservations information

See Indiana salary details

$11

$18

$27

How much do reservations jobs pay per hour?

As of Jun 28, 2026, the average hourly pay for reservations in Indiana is $18.17, according to ZipRecruiter salary data. Most workers in this role earn between $15.77 and $20.14 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Reservations Agent, and why are they important?

To thrive as a Reservations Agent, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with reservation systems (like OPERA or Amadeus), booking platforms, and office software is commonly required. Excellent communication, problem-solving abilities, and a calm, courteous demeanor help you stand out in this role. These skills ensure accurate bookings, satisfied customers, and efficient handling of inquiries in a fast-paced hospitality environment.

What are some common challenges faced by reservations agents, and how can they be overcome?

Reservations agents often encounter challenges such as managing high call volumes during peak times, handling last-minute booking changes, and addressing customer concerns promptly. To overcome these, strong organizational skills and familiarity with booking software are essential. Effective communication and patience are also key, as agents must frequently collaborate with other departments, such as sales and front desk teams, to ensure smooth guest experiences. Continuous training and staying updated on property offerings can further enhance problem-solving abilities.

What are reservations in the context of a job?

Reservations, as a job title, typically refer to professionals who handle the booking and management of services such as hotel rooms, flights, car rentals, or restaurant tables. Their responsibilities include assisting customers with inquiries, processing bookings, updating reservation systems, and sometimes handling cancellations or special requests. Reservations staff often work in hospitality, travel, or related industries and are essential for ensuring a smooth and efficient booking experience for guests or clients.

What is the difference between Reservations vs Customer Service Representative?

AspectReservationsCustomer Service Representative
CredentialsHigh school diploma; some roles may require hospitality certificationsHigh school diploma; customer service training often preferred
Work EnvironmentHotels, airlines, travel agenciesCall centers, retail, corporate offices
Industry UsageTravel, hospitality, airline industriesVarious sectors including retail, telecom, finance
Primary FocusBooking and managing reservationsAssisting customers with inquiries and issues

Reservations specialists focus on booking and managing reservations within the travel and hospitality industries, while Customer Service Representatives handle a broader range of customer inquiries across multiple sectors. Both roles require strong communication skills but differ in their specific responsibilities and work environments.

What are the most commonly searched types of Reservations jobs in Indiana? The most popular types of Reservations jobs in Indiana are:
What are popular job titles related to Reservations jobs in Indiana? For Reservations jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Reservations jobs in Indiana look for? The top searched job categories for Reservations jobs in Indiana are:
Reservations jobs near you
Infographic showing various Reservations job openings in Indiana as of June 2026, with employment types broken down into 72% Full Time, 27% Part Time, and 1% Temporary. Highlights an 97% Physical, and 3% Remote job distribution, with an average salary of $37,786 per year, or $18.2 per hour.
Hotel Reservations (GSCA)

Hotel Reservations (GSCA)

Rising Star Casino Resort

Rising Sun, IN • On-site

$15 - $18.75/hr

Other

Posted 6 days ago

Job description

Hotel Reservations (GSCA)

Essential Job Functions:

  • Provide superior service to all customers.
  • Answer and assist all calls presented within the Guest Services, PBX and Front Desk areas.
  • Accurate reservations input into property reservations system.
  • Accurate checking in and checking out/posting of hotel guests.
  • Responsible for the daily maximization and occupancy and rate goals.
  • Responsible for assigning casino patrons to the correct promotion or event blocks along with the appropriate number of entries.
  • Responsible for accurate data entry into all hotel and casino systems.
  • Complete daily reports and checklists.
  • Deliver/sort mail; bulk mailings.
  • Notify the Hotel Supervisor of any inventory shortages with room blocks or event blocks.
  • Assist in baggage and coat check customer service.
  • Greet group guests visiting the property.
  • Provide service to internal and external customers which reflects the company culture of Satisfaction, Togetherness, Appreciation and Recognition. (S.T.A.R.)
  • Responsible for immediately informing on-site IGC Agent on duty, Security and Supervisor on Duty of any Internal Control or State Regulation violations related to gaming activity of which you commit, witness or become aware; must report pursuant to company Self-Reporting Policy.

Other Job Functions:

  • Perform miscellaneous duties as assigned.
  • Maintain complete knowledge of departmental policies, procedures and service standards.

Job Qualifications:

  • Experience Required: Guest Service Center Agent or similar experience.
  • Education Required: High school diploma or equivalent.
  • Skills, Knowledge and/or Abilities Required: Professional and positive demeanor. Excellent customer service skills, outstanding verbal and written skills, detail oriented. Ability to communicate clearly and accurately with all external & internal customers. Must be able to work weekends, evenings and holidays. Knowledge of hotel and casino system helpful. Able to prioritize tasks and adapt to change as necessary. Strong computer skills.
  • Licenses, Certifications, Bonding, and/or Testing Required: Indiana Gaming Commission Occupational License – Level 2.
  • Other Specialized Requirements: Must be able to pass Rising Star Hotel Comping Test.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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