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Reservations Jobs in Indiana (NOW HIRING)

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Reservations information

See Indiana salary details

$11

$18

$27

How much do reservations jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for reservations in Indiana is $18.17, according to ZipRecruiter salary data. Most workers in this role earn between $15.77 and $20.14 per hour, depending on experience, location, and employer.

What is a reservations agent?

Reservations, as a job title, typically refer to professionals who handle the booking and management of services such as hotel rooms, flights, car rentals, or restaurant tables. Their responsibilities include assisting customers with inquiries, processing bookings, updating reservation systems, and sometimes handling cancellations or special requests. Reservations staff often work in hospitality, travel, or related industries and are essential for ensuring a smooth and efficient booking experience for guests or clients.

What are the key skills and qualifications needed to thrive as a reservations agent?

To thrive as a Reservations Agent, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with reservation systems (like OPERA or Amadeus), booking platforms, and office software is commonly required. Excellent communication, problem-solving abilities, and a calm, courteous demeanor help you stand out in this role. These skills ensure accurate bookings, satisfied customers, and efficient handling of inquiries in a fast-paced hospitality environment.

What are some common challenges faced by reservations agents, and how can they be overcome?

Reservations agents often encounter challenges such as managing high call volumes during peak times, handling last-minute booking changes, and addressing customer concerns promptly. To overcome these, strong organizational skills and familiarity with booking software are essential. Effective communication and patience are also key, as agents must frequently collaborate with other departments, such as sales and front desk teams, to ensure smooth guest experiences. Continuous training and staying updated on property offerings can further enhance problem-solving abilities.

What is the difference between Reservations vs Customer Service Representative?

AspectReservationsCustomer Service Representative
CredentialsHigh school diploma; some roles may require hospitality certificationsHigh school diploma; customer service training often preferred
Work EnvironmentHotels, airlines, travel agenciesCall centers, retail, corporate offices
Industry UsageTravel, hospitality, airline industriesVarious sectors including retail, telecom, finance
Primary FocusBooking and managing reservationsAssisting customers with inquiries and issues

Reservations specialists focus on booking and managing reservations within the travel and hospitality industries, while Customer Service Representatives handle a broader range of customer inquiries across multiple sectors. Both roles require strong communication skills but differ in their specific responsibilities and work environments.

How to become a reservations agent?

To become a reservations agent, candidates typically need a high school diploma or equivalent and strong customer service skills. Experience with reservation systems like Sabre or Amadeus is often preferred, and some employers provide on-the-job training. Good communication, organization, and the ability to work flexible hours are also important for this role.

What are the most commonly searched types of Reservations jobs in Indiana?

The most popular types of Reservations jobs in Indiana are:

What are popular job titles related to Reservations jobs in Indiana?

For Reservations jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Reservations jobs in Indiana look for?

The top searched job categories for Reservations jobs in Indiana are:

Reservations jobs near you
Infographic showing various Reservations job openings in Indiana as of August 2026, with employment types broken down into 74% Full Time, 23% Part Time, 1% Temporary, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $37,786 per year, or $18.2 per hour.

Hostess (Host) - $7.25-$10.00/hr - Carmel - Urgently Hiring (46077)

Applebee's

Zionsville, IN • On-site

$7.25 - $10/hr

Full-time, Part-time

This job post has expired today. Applications are no longer accepted.

Applebee's rating

5.6

Company rating: 5.6 out of 10

Based on 746 frontline employees who took The Breakroom Quiz

61st of 88 rated restaurants

Job description

As the Host/Hostess, you are the first impression at Applebee's - Westfield and set the tone for guests' experiences. You will answer phones, take reservations, and be responsible for seating guests according to server availability. Your attention to detail and community are critically important, but your positive attitude will allow you to shine. This position is full time or part time.
Host/Hostess Responsibilities:
-Greet each guest and facilitate the guest experience by welcoming them in a friendly and professional manner
-Escort the guests to their table
-Communicate guest concerns to the manager, as appropriate
-Manages competing demands with patience and grace
-Ensures the guests are acknowledged when leaving the establishment
-Answers the telephone within two rings and using proper telephone etiquette
-Accepts and organizes reservations, and prioritizes reservations to accommodate guests
-Manages the wait list
-Prepares seating assignments prior to service
-Helps fellow team members when appropriate
-Upholds the company's processes and procedures
-Organizes, stocks, and cleans the front area
-Completes any beginning or closing shift duties
We look forward to receiving you application for our full time or part time Host/Hostess position at Applebee's - Westfield in Carmel, IN. Apply now!

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