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Reservations Jobs in Tennessee (NOW HIRING)

Omni Hotels

Group Reservations Coordinator

Nashville, TN · On-site

$16.75 - $21.25/hr

Reservations Manager JOB PURPOSE: Meticulously manage and oversee the Group Reservation process. Assist the Director of Revenue Management and Reservations Manager in daily duties including answering ...

Peabody Hotels & Resorts

RESERV GROUP COORDINATOR

Memphis, TN · On-site

$16.75 - $21.50/hr

Reservations Manager / Director of Revenue Management SUPERVISES: N/A WORK ENVIRONMENT: Position involves working in all areas of the hotel, to include public, administrative and back-of-house areas.

New

Biltmore Company

$17.09/hr

Duties include, but are not limited to: fielding calls; assisting guests with visit planning, reservations, and ticketing needs; handling inquiries about annual passes and special events; and ...

Biltmore Company

$17.09/hr

Duties include, but are not limited to: fielding calls; assisting guests with visit planning, reservations, and ticketing needs; handling inquiries about annual passes and special events; and ...

Southall

Southall Experience Specialist

Franklin, TN · On-site

Monitor and review reservations prior to service to ensure proper flow of service utilizing reservation management system. * Maintain and clearly communicate appropriate, site-specific knowledge ...

Loews Hotels & Co

Group Services Manager

Nashville, TN · On-site

The Group Services Manager is responsible for leading the daily operation of Group Reservations and Delphi Administration, managing and supporting the preparation, coordination, and servicing of ...

Lyons HR

Reservation Specialist

Knoxville, TN · On-site

Convert inquiries into confirmed reservations while achieving occupancy goals. * Perform daily follow-ups with leads to convert to reservations. * Coordinate move-ins, extensions, transfers, and move ...

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All JobsReservations JobsReservations Jobs in Tennessee

Reservations information

See Tennessee salary details

$10

$17

$26

How much do reservations jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for reservations in Tennessee is $17.33, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $19.18 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a reservations agent?

To thrive as a Reservations Agent, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with reservation systems (like OPERA or Amadeus), booking platforms, and office software is commonly required. Excellent communication, problem-solving abilities, and a calm, courteous demeanor help you stand out in this role. These skills ensure accurate bookings, satisfied customers, and efficient handling of inquiries in a fast-paced hospitality environment.

What are some common challenges faced by reservations agents, and how can they be overcome?

Reservations agents often encounter challenges such as managing high call volumes during peak times, handling last-minute booking changes, and addressing customer concerns promptly. To overcome these, strong organizational skills and familiarity with booking software are essential. Effective communication and patience are also key, as agents must frequently collaborate with other departments, such as sales and front desk teams, to ensure smooth guest experiences. Continuous training and staying updated on property offerings can further enhance problem-solving abilities.

What is a reservations agent?

Reservations, as a job title, typically refer to professionals who handle the booking and management of services such as hotel rooms, flights, car rentals, or restaurant tables. Their responsibilities include assisting customers with inquiries, processing bookings, updating reservation systems, and sometimes handling cancellations or special requests. Reservations staff often work in hospitality, travel, or related industries and are essential for ensuring a smooth and efficient booking experience for guests or clients.

What is the difference between Reservations vs Customer Service Representative?

AspectReservationsCustomer Service Representative
CredentialsHigh school diploma; some roles may require hospitality certificationsHigh school diploma; customer service training often preferred
Work EnvironmentHotels, airlines, travel agenciesCall centers, retail, corporate offices
Industry UsageTravel, hospitality, airline industriesVarious sectors including retail, telecom, finance
Primary FocusBooking and managing reservationsAssisting customers with inquiries and issues

Reservations specialists focus on booking and managing reservations within the travel and hospitality industries, while Customer Service Representatives handle a broader range of customer inquiries across multiple sectors. Both roles require strong communication skills but differ in their specific responsibilities and work environments.

What are the most commonly searched types of Reservations jobs in Tennessee? The most popular types of Reservations jobs in Tennessee are:
What are popular job titles related to Reservations jobs in Tennessee? For Reservations jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Reservations jobs in Tennessee look for? The top searched job categories for Reservations jobs in Tennessee are:
Reservations jobs near you
Infographic showing various Reservations job openings in Tennessee as of August 2026, with employment types broken down into 74% Full Time, 24% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $36,041 per year, or $17.3 per hour.

Reservations Specialist (Remote)

HB Travels

Knoxville, TN • Remote

Full-time

Re-posted 10 days ago

Job description

Job Type: Full-Time | Remote | Flexible Schedule

About the Role

We are seeking a detail-oriented Reservations Specialist to join our growing remote team. In this role, you will assist clients with travel reservations, booking coordination, and customer support while helping create exceptional travel experiences.

If you enjoy working with people, have strong organizational skills, and thrive in a customer-focused environment, we'd love to hear from you. No previous travel industry experience is required—comprehensive training is provided.

What You'll Do
  • Assist clients with booking hotels, resorts, cruises, vacation packages, and other travel services
  • Respond to customer inquiries by phone, email, and online communication platforms
  • Coordinate reservations, confirmations, cancellations, and itinerary updates
  • Research destinations, accommodations, and travel options to meet client needs
  • Maintain accurate reservation records and client information
  • Provide exceptional customer service before, during, and after travel
  • Resolve customer questions with professionalism and attention to detail
Qualifications

We're looking for candidates who have:

  • Excellent communication and interpersonal skills
  • Strong organizational and time-management abilities
  • A customer-first attitude
  • Basic computer and internet proficiency
  • The ability to work independently in a remote environment
  • Strong attention to detail and problem-solving skills

Previous experience in customer service, hospitality, retail, administration, scheduling, reservations, or call center environments is a plus but not required.

What We Offer
  • 100% Remote Work Opportunity
  • Flexible Scheduling Options
  • Comprehensive Training Program
  • Ongoing Coaching and Professional Development
  • Supportive and Collaborative Team Environment
  • Career Growth Opportunities
  • Performance-Based Compensation
  • Access to Travel Industry Resources and Benefits
Why Join Our Team?

We believe great customer experiences begin with great team members. Our goal is to provide a supportive environment where individuals can grow professionally while helping clients plan memorable travel experiences.

Whether you're beginning a new career or looking for a flexible remote opportunity, we provide the training and support to help you succeed.

Work Location

Remote — applicants must reside in approved hiring regions.

Apply Today

If you're ready to build a rewarding remote career while helping clients create unforgettable travel experiences, we'd love to hear from you.

Submit your application today to begin the next step in our hiring process.

Apply