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Reservations Jobs in Tennessee (NOW HIRING)

BLACKBERRY FARM

Reservations Agent

Maryville, TN

$14 - $17.50/hr

Church Ave Maryville, TN 37801 The Reservations Agent is responsible for ensuring high levels of guest satisfaction while conducting reservation calls, internet reservations, and replying to ...

Blackberry Farm

Reservations Agent

Maryville, TN · On-site

$14 - $17.50/hr

Church AveMaryville, TN 37801 The Reservations Agent is responsible for ensuring high levels of guest satisfaction while conducting reservation calls, internet reservations, and replying to ...

BLACKBERRY FARM

Reservations Agent

Maryville, TN · On-site

$14 - $17.50/hr

Church AveMaryville, TN 37801 The Reservations Agent is responsible for ensuring high levels of guest satisfaction while conducting reservation calls, internet reservations, and replying to ...

Loews Hotels

Group Reservations Coordinator

Nashville, TN · On-site

$16.75 - $21.25/hr

The Group Reservations Coordinator represents the properties and the Loews Hotels brand according to our "Four Diamond and More" standards. As the main point of contact for contracted groups rooming ...

Loews Hotels

Group Reservations Coordinator

Nashville, TN · On-site

$16.75 - $21.25/hr

The Group Reservations Coordinator represents the properties and the Loews Hotels brand according to our "Four Diamond and More" standards. As the main point of contact for contracted groups rooming ...

Omni Hotels

Group Reservations Coordinator

Nashville, TN · On-site

$16.75 - $21.25/hr

Reservations Manager JOB PURPOSE: Meticulously manage and oversee the Group Reservation process. Assist the Director of Revenue Management and Reservations Manager in daily duties including answering ...

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Reservations information

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$10

$17

$26

How much do reservations jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for reservations in Tennessee is $17.33, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $19.18 per hour, depending on experience, location, and employer.

What is a reservations agent?

Reservations, as a job title, typically refer to professionals who handle the booking and management of services such as hotel rooms, flights, car rentals, or restaurant tables. Their responsibilities include assisting customers with inquiries, processing bookings, updating reservation systems, and sometimes handling cancellations or special requests. Reservations staff often work in hospitality, travel, or related industries and are essential for ensuring a smooth and efficient booking experience for guests or clients.

What are the key skills and qualifications needed to thrive as a reservations agent?

To thrive as a Reservations Agent, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with reservation systems (like OPERA or Amadeus), booking platforms, and office software is commonly required. Excellent communication, problem-solving abilities, and a calm, courteous demeanor help you stand out in this role. These skills ensure accurate bookings, satisfied customers, and efficient handling of inquiries in a fast-paced hospitality environment.

What are some common challenges faced by reservations agents, and how can they be overcome?

Reservations agents often encounter challenges such as managing high call volumes during peak times, handling last-minute booking changes, and addressing customer concerns promptly. To overcome these, strong organizational skills and familiarity with booking software are essential. Effective communication and patience are also key, as agents must frequently collaborate with other departments, such as sales and front desk teams, to ensure smooth guest experiences. Continuous training and staying updated on property offerings can further enhance problem-solving abilities.

What is the difference between Reservations vs Customer Service Representative?

AspectReservationsCustomer Service Representative
CredentialsHigh school diploma; some roles may require hospitality certificationsHigh school diploma; customer service training often preferred
Work EnvironmentHotels, airlines, travel agenciesCall centers, retail, corporate offices
Industry UsageTravel, hospitality, airline industriesVarious sectors including retail, telecom, finance
Primary FocusBooking and managing reservationsAssisting customers with inquiries and issues

Reservations specialists focus on booking and managing reservations within the travel and hospitality industries, while Customer Service Representatives handle a broader range of customer inquiries across multiple sectors. Both roles require strong communication skills but differ in their specific responsibilities and work environments.

How to become a reservations agent?

To become a reservations agent, candidates typically need a high school diploma or equivalent and strong customer service skills. Experience with reservation systems like Sabre or Amadeus is often preferred, and some employers provide on-the-job training. Good communication, organization, and the ability to work flexible hours are also important for this role.

What are the most commonly searched types of Reservations jobs in Tennessee?

The most popular types of Reservations jobs in Tennessee are:

What are popular job titles related to Reservations jobs in Tennessee?

For Reservations jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Reservations jobs in Tennessee look for?

The top searched job categories for Reservations jobs in Tennessee are:

Reservations jobs near you
Infographic showing various Reservations job openings in Tennessee as of August 2026, with employment types broken down into 72% Full Time, 24% Part Time, 1% Temporary, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $36,041 per year, or $17.3 per hour.

Reservations Agent

Maryville, TN

BLACKBERRY FARM
Traveler Accommodation • 501 - 1,000 employees

6.8

Company rating: 6.8 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

People enjoy working here

Paid breaks

Respectful managers

Learn more about BLACKBERRY FARMexternal

$14 - $17.50/hr

Full-time

Posted 21 days ago

Job description

It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.

150 W. Church Ave Maryville, TN 37801

The Reservations Agent is responsible for ensuring high levels of guest satisfaction while conducting reservation calls, internet reservations, and replying to information and email requests for all Blackberry properties.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Responsible for accepting and entering all phone/e-mail requests for reservations in a professional and timely manner following all Blackberry Farm, LLC and High Hampton policies for each reservation
Responsible for setting traces, entering and communicating special requests to the rest of the property and checking these daily
Knowledge of the history of Blackberry Farm, LLC properties and High Hampton, all activities offered and all other components of the guest experience and ensuring this information is correct on all websites
Responsible for and able to reserve and sell all gift certificate and track them according to policy for Blackberry Farm, LLC properties and High Hampton
Assist the Reservations Supervisor with reports and daily tasks as assigned
Enter accurate demographic information into database for marketing and direct mail projects
Ensure guest requests are fulfilled and expectations are met or exceeded
Other duties as assigned
Must comply with all company policies and procedures.
Regular and consistent attendance is required to perform the essential functions of this position.
Must be able to work well with other Team Members, Managers, and interact with our guests.
EDUCATION and EXPERIENCE
College degree preferred but not required
1-2 years of experience in sales and customer service preferred
Excellent telephone skills, typing proficiency, computer experience, and strong organizational skills required
Experience in Property Management Systems a plus
LANGUAGE SKILLS
Must have excellent verbal and written communication skills
Must be able to communicate effectively with guests, managers, and team members
MATHEMATICAL SKILLS
Basic mathematical skills and understanding of reporting, statistics, and budgets
REASONING ABILITY
Must be able to exercise judgment and make decisions based on job knowledge and awareness of company goals
PHYSICAL DEMANDS
Must be able to sit for long periods, work extensively on the computer and phone while multi-tasking to complete daily responsibilities
90% computer and phone work
Must be able to operate a company vehicle or golf cart safely
WORK ENVIRONMENT
General Office

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