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Reservations Jobs in Tennessee (NOW HIRING)

Southall

Southall Experience Specialist

Franklin, TN · On-site

Monitor and review reservations prior to service to ensure proper flow of service utilizing reservation management system. * Maintain and clearly communicate appropriate, site-specific knowledge ...

Loews Hotels & Co

Group Services Manager

Nashville, TN · On-site

The Group Services Manager is responsible for leading the daily operation of Group Reservations and Delphi Administration, managing and supporting the preparation, coordination, and servicing of ...

Lyons HR

Reservation Specialist

Knoxville, TN · On-site

Convert inquiries into confirmed reservations while achieving occupancy goals. * Perform daily follow-ups with leads to convert to reservations. * Coordinate move-ins, extensions, transfers, and move ...

Lyons HR, LLC

Reservation Specialist

Knoxville, TN · On-site

Convert inquiries into confirmed reservations while achieving occupancy goals. * Perform daily follow-ups with leads to convert to reservations. * Coordinate move-ins, extensions, transfers, and move ...

Biltmore Company

$17.09/hr

Duties include, but are not limited to: fielding calls; assisting guests with visit planning, reservations, and ticketing needs; handling inquires about annual passes and special events; and ...

Loews Hotels

Group Services Manager

Nashville, TN

Monitor and oversee the end-to-end group reservations process, ensuring service level goals are met through effective resource coordination, operational analysis, and performance reporting. * Manage ...

NashvilleHR

Reservation Specialist

Nashville, TN · On-site

$17/hr

In-person About the Position The Reservation Specialist at Belle Meade Historic Site & Winery is responsible for greeting guests and checking in guests with reservations. This role involves selling ...

U-Haul

Reservation Agent-1

Knoxville, TN · On-site

Review reports that aid in effective placement of equipment, customer reservations and contracts that support creating equipment availability and accuracy. * Assist with the Company's U-Box portable ...

Marriott

Group Housing Agent

Nashville, TN · On-site

$15.50 - $19.25/hr

Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the ...

Marriott International

Group Housing Agent

Nashville, TN · On-site

$19.50/hr

Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the ...

U-Haul

Reservation Manager

Alcoa, TN · On-site

Review reports that aid in effective placement of equipment, customer reservations and contracts that support creating equipment availability and accuracy. * Assist with the Company's U-Box portable ...

U-Haul

Reservation Agent-1

Alcoa, TN · On-site

Review reports that aid in effective placement of equipment, customer reservations and contracts that support creating equipment availability and accuracy. * Assist with the Company's U-Box portable ...

U-Haul

Reservation Agent-1

Alcoa, TN · On-site

Review reports that aid in effective placement of equipment, customer reservations and contracts that support creating equipment availability and accuracy. * Assist with the Company's U-Box portable ...

U-Haul

Reservation Agent-1

Alcoa, TN · On-site

Review reports that aid in effective placement of equipment, customer reservations and contracts that support creating equipment availability and accuracy. * Assist with the Company's U-Box portable ...

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Showing results 21-40

All JobsReservations JobsReservations Jobs in Tennessee

Reservations information

See Tennessee salary details

$10

$17

$26

How much do reservations jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for reservations in Tennessee is $17.33, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $19.18 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a reservations agent?

To thrive as a Reservations Agent, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with reservation systems (like OPERA or Amadeus), booking platforms, and office software is commonly required. Excellent communication, problem-solving abilities, and a calm, courteous demeanor help you stand out in this role. These skills ensure accurate bookings, satisfied customers, and efficient handling of inquiries in a fast-paced hospitality environment.

What are some common challenges faced by reservations agents, and how can they be overcome?

Reservations agents often encounter challenges such as managing high call volumes during peak times, handling last-minute booking changes, and addressing customer concerns promptly. To overcome these, strong organizational skills and familiarity with booking software are essential. Effective communication and patience are also key, as agents must frequently collaborate with other departments, such as sales and front desk teams, to ensure smooth guest experiences. Continuous training and staying updated on property offerings can further enhance problem-solving abilities.

What is a reservations agent?

Reservations, as a job title, typically refer to professionals who handle the booking and management of services such as hotel rooms, flights, car rentals, or restaurant tables. Their responsibilities include assisting customers with inquiries, processing bookings, updating reservation systems, and sometimes handling cancellations or special requests. Reservations staff often work in hospitality, travel, or related industries and are essential for ensuring a smooth and efficient booking experience for guests or clients.

What is the difference between Reservations vs Customer Service Representative?

AspectReservationsCustomer Service Representative
CredentialsHigh school diploma; some roles may require hospitality certificationsHigh school diploma; customer service training often preferred
Work EnvironmentHotels, airlines, travel agenciesCall centers, retail, corporate offices
Industry UsageTravel, hospitality, airline industriesVarious sectors including retail, telecom, finance
Primary FocusBooking and managing reservationsAssisting customers with inquiries and issues

Reservations specialists focus on booking and managing reservations within the travel and hospitality industries, while Customer Service Representatives handle a broader range of customer inquiries across multiple sectors. Both roles require strong communication skills but differ in their specific responsibilities and work environments.

What are the most commonly searched types of Reservations jobs in Tennessee? The most popular types of Reservations jobs in Tennessee are:
What are popular job titles related to Reservations jobs in Tennessee? For Reservations jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Reservations jobs in Tennessee look for? The top searched job categories for Reservations jobs in Tennessee are:
Reservations jobs near you
Infographic showing various Reservations job openings in Tennessee as of August 2026, with employment types broken down into 75% Full Time, 22% Part Time, 1% Temporary, and 2% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $36,041 per year, or $17.3 per hour.

Southall Experience Specialist

Southall

Franklin, TN • On-site

Full-time

Re-posted 9 days ago

Job description

Southall Farm & Inn is a premier destination bringing nature, produce and people together in a powerful and unique way. At Southall, our Southall Experience Specialists are a critical part of our Sales and Operations teams. Each Experience Specialist will be responsible for driving revenue through meeting monthly team and individual goals and anticipating guest needs and desires to create a unique, personalized experiences. The ideal candidate will be self-motivated and consistent with an appetite for growth and a desire to learn.
Responsibilities:
  • Answering phones promptly, and directing incoming calls of prospective guests, in-house guests, vendors, team members, third parties and travel agents.
  • Understanding what action to take when an emergency call is required; monitoring automated systems including fire alarms, telephone equipment, etc.; full awareness of health, safety, fire, and bomb-threat procedures.
  • Communicating with guests via chat, email, or phone, providing our guests with a 5-star experience and utilizing hotel systems to initiate service requests and ensure prompt follow-up.
  • Booking Reservations for guests that will include accommodations, dining, transportation, spa and activities while maintaining the Southall standards.
  • Monitor and review reservations prior to service to ensure proper flow of service utilizing reservation management system.
  • Maintain and clearly communicate appropriate, site-specific knowledge regarding all resort dining outlets, spa, activities, events and room accommodations as part of the selling process. Daily tasks include, but are not limited to:
  • Ensuring guest profiles and reservation details are complete.
  • Charging deposits, cancelling reservations, entering amenities as needed.
  • Identifying VIP guests and maintaining confidentiality for each guest.
  • Promoting positive guest relations by providing prompt, courteous, and efficient service
  • Complete a thorough two-week training program and participate in monthly training sessions; being receptive to positive & constructive feedback designed to encourage growth and success.
  • Meet or exceed monthly team and individual revenue and conversion goals.
  • Act as the point-of-contact for each guest, handling questions and concerns in a manner which promotes positive outcomes.
  • Be aware of any promotional rates / packages.

Skills and Experience:
  • 1+ years of customer service or sales experience in a luxury hotel or resort environment preferred.
  • Ability to effectively communicate with customers in a friendly and positive manner, in order to solicit business, meet client needs and resolve complaints.
  • Ability to listen, speak and write English to ascertain and respond to client needs.
  • Must be able to work evenings, weekends and holidays.

Education & Requirements:
  • High School degree or equivalent

Southall Farm and Inn is committed to a diverse and inclusive workplace. Southall provides equal employment opportunities to applicants and employees and does not discriminate on the basis of age, race, color, ancestry, religion, sex, sexual orientation, gender identity or expression, transgender, national origin, status as a protected veteran, disability or any other classification protected by law. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs.

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