Southall Farm & Inn is a premier destination bringing nature, produce and people together in a powerful and unique way. At Southall, our Southall Experience Specialists are a critical part of our ...
Southall
60 Southall Jobs Hiring Near You
Southall Farm & Inn is a premier destination bringing nature, produce and people together in a powerful and unique way. At Southall, our Southall Experience Specialists are a critical part of our ...
Southall Farm & Inn is a premier destination bringing nature, produce and people together in a powerful and unique way. The Southall Experience Assistant Manager is responsible for assisting in the ...
Southall Farm & Inn is a premier destination bringing nature, produce and people together in a powerful and unique way. The Southall Experience Assistant Manager is responsible for assisting in the ...
Southall Experience Specialist
Franklin, TN · On-site
Southall Farm & Inn is a premier destination bringing nature, produce and people together in a powerful and unique way. At Southall, our Southall Experience Specialists are a critical part of our ...
Southall Experience Specialist
Franklin, TN · On-site
Southall Farm & Inn is a premier destination bringing nature, produce and people together in a powerful and unique way. At Southall, our Southall Experience Specialists are a critical part of our ...
Southall Farm & Inn is a premier destination bringing nature, produce and people together in a powerful and unique way. At Southall, the Southall Experience Specialist Supervisor is a critical part ...
Southall Farm & Inn is a premier destination bringing nature, produce and people together in a powerful and unique way. At Southall, the Southall Experience Specialist Supervisor is a critical part ...
Bellperson, Part-Time or Full-Time
Franklin, TN · On-site
$11.75 - $16/hr
Southall Farm and Inn is a premier destination bringing nature, produce and people together in a powerful and unique way. The Bell Team serve as warm, knowledgeable, and service-driven ambassadors ...
Bellperson, Part-Time or Full-Time
Franklin, TN · On-site
$11.75 - $16/hr
Southall Farm and Inn is a premier destination bringing nature, produce and people together in a powerful and unique way. The Bell Team serve as warm, knowledgeable, and service-driven ambassadors ...
Massage Therapist
Franklin, TN · On-site
Massage Therapist Full Time Southall is a premier destination bringing nature, produce, and people together in a powerful and unique way. The Massage Therapist will provide expert therapeutic massage ...
Quick apply
Massage Therapist
Franklin, TN · On-site
Massage Therapist Full Time Southall is a premier destination bringing nature, produce, and people together in a powerful and unique way. The Massage Therapist will provide expert therapeutic massage ...
Much like the land that surrounds it, The Spa at Southall is restorative and replenishing, a journey unto itself rooted in the healing properties of the earth. Its a nourishing, calming experience ...
Much like the land that surrounds it, The Spa at Southall is restorative and replenishing, a journey unto itself rooted in the healing properties of the earth. Its a nourishing, calming experience ...
Kitchen Steward
Franklin, TN · On-site
$13.75 - $18.75/hr
Southall is a premier destination bringing nature, produce and people together in a powerful and unique way. The Steward manages the daily cleanliness of kitchen operation. Areas of responsibilities ...
Quick apply
Kitchen Steward
Franklin, TN · On-site
$13.75 - $18.75/hr
Southall is a premier destination bringing nature, produce and people together in a powerful and unique way. The Steward manages the daily cleanliness of kitchen operation. Areas of responsibilities ...
Massage Therapist
Franklin, TN · On-site
Massage Therapist Full Time Southall is a premier destination bringing nature, produce, and people together in a powerful and unique way. The Massage Therapist will provide expert therapeutic massage ...
Massage Therapist
Franklin, TN · On-site
Massage Therapist Full Time Southall is a premier destination bringing nature, produce, and people together in a powerful and unique way. The Massage Therapist will provide expert therapeutic massage ...
Dottie's Manager
Franklin, TN · On-site
Southall is a premier destination that brings nature, produce, and people together in a powerful and unique way. The Dottie's Manager is responsible for overseeing the daily operations of Dottie'
Dottie's Manager
Franklin, TN · On-site
Southall is a premier destination that brings nature, produce, and people together in a powerful and unique way. The Dottie's Manager is responsible for overseeing the daily operations of Dottie'
Bellperson, Part-Time or Full-Time
Franklin, TN · On-site
$11.75 - $16/hr
Southall Farm and Inn is a premier destination bringing nature, produce and people together in a powerful and unique way. The Bell Team serve as warm, knowledgeable, and service-driven ambassadors ...
Quick apply
Bellperson, Part-Time or Full-Time
Franklin, TN · On-site
$11.75 - $16/hr
Southall Farm and Inn is a premier destination bringing nature, produce and people together in a powerful and unique way. The Bell Team serve as warm, knowledgeable, and service-driven ambassadors ...
Bartender
Franklin, TN · On-site
More detail about Southall, please visit -Southall
Massage Therapist
Franklin, TN · On-site
Massage Therapist Full Time Southall is a premier destination bringing nature, produce, and people together in a powerful and unique way. The Massage Therapist will provide expert therapeutic massage ...
Massage Therapist
Franklin, TN · On-site
Massage Therapist Full Time Southall is a premier destination bringing nature, produce, and people together in a powerful and unique way. The Massage Therapist will provide expert therapeutic massage ...
Barista
Franklin, TN · On-site
$15 - $17.25/hr
Southall is a premier destination bringing nature, produce and people together in a powerful and unique way. At Southall, we are looking for team members to help us as we continue our journey to ...
Barista
Franklin, TN · On-site
$15 - $17.25/hr
Southall is a premier destination bringing nature, produce and people together in a powerful and unique way. At Southall, we are looking for team members to help us as we continue our journey to ...
Retail Attendant
$13.25 - $16.75/hr
Southall Farm and Inn is a premier destination bringing nature, produce, and people together in a powerful and unique way. The Retail Attendant will anticipate the guests needs and provide items to ...
Retail Attendant
$13.25 - $16.75/hr
Southall Farm and Inn is a premier destination bringing nature, produce, and people together in a powerful and unique way. The Retail Attendant will anticipate the guests needs and provide items to ...
Spa Host - Part Time
$13.75 - $18.50/hr
Southall Farm & Inn is a premier destination bringing nature, produce and people together in a powerful and unique way. The Spa at Southall is restorative and replenishing, a journey unto itself ...
Spa Host - Part Time
$13.75 - $18.50/hr
Southall Farm & Inn is a premier destination bringing nature, produce and people together in a powerful and unique way. The Spa at Southall is restorative and replenishing, a journey unto itself ...
Dottie's Server
Franklin, TN · On-site
At Southall , we are on a mission to inspire culinary consciousness -- crafting unique, seasonal experiences that celebrate the journey from seed to plate. Our immersive dining environments are ...
Quick apply
Dottie's Server
Franklin, TN · On-site
At Southall , we are on a mission to inspire culinary consciousness -- crafting unique, seasonal experiences that celebrate the journey from seed to plate. Our immersive dining environments are ...
Retail Attendant
Franklin, TN · On-site
$13.25 - $16.75/hr
Southall Farm and Inn is a premier destination bringing nature, produce, and people together in a powerful and unique way. The Retail Attendant will anticipate the guest's needs and provide items to ...
Retail Attendant
Franklin, TN · On-site
$13.25 - $16.75/hr
Southall Farm and Inn is a premier destination bringing nature, produce, and people together in a powerful and unique way. The Retail Attendant will anticipate the guest's needs and provide items to ...
Southall is a premier destination bringing nature, produce and people together in a powerful and unique way. The Banquet Bartender plays a key role in delivering elevated beverage service in a fast ...
Southall is a premier destination bringing nature, produce and people together in a powerful and unique way. The Banquet Bartender plays a key role in delivering elevated beverage service in a fast ...
Jammery Line Cook
$15.50 - $19.50/hr
Southall is a premier destination that brings nature, produce, and people together in a powerful and unique way. Rooted in the seasons of Middle Tennessee, we celebrate the connection between land ...
Jammery Line Cook
$15.50 - $19.50/hr
Southall is a premier destination that brings nature, produce, and people together in a powerful and unique way. Rooted in the seasons of Middle Tennessee, we celebrate the connection between land ...
Southall Jobs Information
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Posted 10 days ago
Job description
Southall Farm & Inn is a premier destination bringing nature, produce and people together in a powerful and unique way. At Southall, our Southall Experience Specialists are a critical part of our Sales and Operations teams. Each Experience Specialist will be responsible for driving revenue through meeting monthly team and individual goals and anticipating guest needs and desires to create a unique, personalized experiences. The ideal candidate will be self-motivated and consistent with an appetite for growth and a desire to learn.
Responsibilities:
- Answering phones promptly, and directing incoming calls of prospective guests, in-house guests, vendors, team members, third parties and travel agents.
- Understanding what action to take when an emergency call is required; monitoring automated systems including fire alarms, telephone equipment, etc.; full awareness of health, safety, fire, and bomb-threat procedures.
- Communicating with guests via chat, email, or phone, providing our guests with a 5-star experience and utilizing hotel systems to initiate service requests and ensure prompt follow-up.
- Booking Reservations for guests that will include accommodations, dining, transportation, spa and activities while maintaining the Southall standards.
- Monitor and review reservations prior to service to ensure proper flow of service utilizing reservation management system.
- Maintain and clearly communicate appropriate, site-specific knowledge regarding all resort dining outlets, spa, activities, events and room accommodations as part of the selling process. Daily tasks include, but are not limited to:
- Ensuring guest profiles and reservation details are complete.
- Charging deposits, cancelling reservations, entering amenities as needed.
- Identifying VIP guests and maintaining confidentiality for each guest.
- Promoting positive guest relations by providing prompt, courteous, and efficient service
- Complete a thorough two-week training program and participate in monthly training sessions; being receptive to positive & constructive feedback designed to encourage growth and success.
- Meet or exceed monthly team and individual revenue and conversion goals.
- Act as the point-of-contact for each guest, handling questions and concerns in a manner which promotes positive outcomes.
- Be aware of any promotional rates / packages.
Skills and Experience:
- 1+ years of customer service or sales experience in a luxury hotel or resort environment preferred.
- Ability to effectively communicate with customers in a friendly and positive manner, in order to solicit business, meet client needs and resolve complaints.
- Ability to listen, speak and write English to ascertain and respond to client needs.
- Must be able to work evenings, weekends and holidays.
Education & Requirements:
- High School degree or equivalent
Southall Farm and Inn is committed to a diverse and inclusive workplace. Southall provides equal employment opportunities to applicants and employees and does not discriminate on the basis of age, race, color, ancestry, religion, sex, sexual orientation, gender identity or expression, transgender, national origin, status as a protected veteran, disability or any other classification protected by law. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs.