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Reservation Agent Jobs in Tennessee (NOW HIRING)

U-Haul

Reservation Agent-1

Knoxville, TN · On-site

Reservation Agent-1 U-Haul is looking for someone who enjoys being part of a team, provides outstanding customer service, is results-oriented and wants to work in a fast-paced environment where each ...

U-Haul

Reservation Agent-1

Alcoa, TN · On-site

If this sounds like you, then consider joining U-Haul as a Reservation Manager Agent! U-Haul offers a wide range of personal and professional growth within its organization. Under the direction of ...

U-Haul

Reservation Agent-1

Alcoa, TN · On-site

If this sounds like you, then consider joining U-Haul as a Reservation Manager Agent! U-Haul offers a wide range of personal and professional growth within its organization. Under the direction of ...

U-Haul

Reservation Manager

Alcoa, TN · On-site

If this sounds like you, then consider joining U-Haul as a Reservation Manager Agent! U-Haul offers a wide range of personal and professional growth within its organization. Under the direction of ...

U-Haul

Reservation Manager

Alcoa, TN · On-site

If this sounds like you, then consider joining U-Haul as a Reservation Manager Agent! U-Haul offers a wide range of personal and professional growth within its organization. Under the direction of ...

Lyons HR

Reservation Specialist

Knoxville, TN · On-site

Reservation Specialist The Reservation Specialist is responsible for managing the reservation process from inquiry through move-out while delivering exceptional customer service. This role serves as ...

Lyons HR, LLC

Reservation Specialist

Knoxville, TN · On-site

Position SummaryThe Reservation Specialist is responsible for managing the reservation process from inquiry through move-out while delivering exceptional customer service. This role serves as the ...

NashvilleHR

Reservation Specialist

Nashville, TN · On-site

$17/hr

Reservation Specialist Department: Hospitality Reports to: Hospitality Manager Classification: Part-Time; Hourly; Non-Exempt Type: In-person About the Position The Reservation Specialist at Belle ...

Marriott International

Group Housing Agent

Nashville, TN · On-site

$19.50/hr

POSITION SUMMARY Process all reservation requests, changes, and cancellations received by phone ... agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the ...

Marriott

Group Housing Agent

Nashville, TN · On-site

$15.50 - $19.25/hr

POSITION SUMMARY Process all reservation requests, changes, and cancellations received by phone ... agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the ...

VTrips

Guest Service Agent - Pigeon Forge

Gatlinburg, TN · On-site

$14.25 - $18/hr

The Guest Services Agent position at VTrips is responsible for providing exceptional customer ... Revise reservation folios and property details in the reservation management system. * Change ...

VTrips

Guest Service Agent - Pigeon Forge

Gatlinburg, TN · On-site

$14.25 - $18/hr

The Guest Services Agent position at VTrips is responsible for providing exceptional customer ... Revise reservation folios and property details in the reservation management system. * Change ...

VTrips

Guest Service Agent - Pigeon Forge

Gatlinburg, TN · On-site

$14.25 - $18/hr

The Guest Services Agent position at VTrips is responsible for providing exceptional customer ... Revise reservation folios and property details in the reservation management system. * Change ...

Commonwealth Hotels

Guest Service Agent

Clarksville, TN

$13 - $16.50/hr

About Us: The Hotel Guest Service Agent, Front Desk Clerk or Front Office Agent the TownePlace ... Familiarity with using computers and software systems, especially reservation or property ...

New

HRI Hospitality

Guest Services Agent

Nashville, TN · On-site

$14.50 - $18.25/hr

Guest Services Agent Bring your passion for hospitality to Caption by Hyatt, Nashville, proudly ... Handle payments, room assignments, and reservation changes accurately. * Communicate with ...

Commonwealth Hotels

Front Desk Agent

Knoxville, TN · On-site

$13.50 - $17.25/hr

The Aloft Knoxville West is seeking a Full-Time Hotel Guest Service Agent, Hotel Front Desk Clerk ... Familiarity with using computers and software systems, especially reservation or property ...

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Reservation Agent information

See Tennessee salary details

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$20

How much do reservation agent jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for reservation agent in Tennessee is $15.83, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $17.45 per hour, depending on experience, location, and employer.

What is a reservation agent?

Reservation Agents are customer service professionals who assist clients with booking and managing reservations for services such as hotels, flights, car rentals, and other travel-related arrangements. They handle inquiries, provide information about availability, rates, and policies, and process bookings either over the phone, online, or in person. Excellent communication and organizational skills are essential, as Reservation Agents are often the first point of contact for customers and play a key role in ensuring a smooth reservation experience.

How does a reservation agent typically handle high volumes of booking requests during peak seasons?

During peak travel seasons, Reservation Agents often manage a surge in booking requests, which requires strong organizational skills and the ability to multitask efficiently. They rely on reservation software to track availability, process bookings quickly, and communicate clearly with customers to minimize errors or double bookings. Agents may also coordinate closely with other departments, such as front desk staff or management, to ensure room inventory is updated in real time and special requests are accommodated. Maintaining composure and providing excellent customer service under pressure are key to success in this environment.

What are the key skills and qualifications needed to thrive as a reservation agent, and why are they important?

To thrive as a Reservation Agent, you need strong customer service skills, attention to detail, and proficiency in booking and scheduling procedures, often supported by a high school diploma or equivalent. Familiarity with reservation software systems such as Sabre, Amadeus, or Opera, as well as basic computer literacy, is typically required. Excellent communication, problem-solving abilities, and patience are important soft skills that help build rapport with clients and handle challenging situations. These skills ensure accurate bookings, customer satisfaction, and efficient operations in a fast-paced hospitality or travel environment.

What is the difference between Reservation Agent vs Front Desk Agent?

AspectReservation AgentFront Desk Agent
CredentialsHigh school diploma; customer service skills; reservation system trainingHigh school diploma; customer service skills; familiarity with front desk software
Work EnvironmentCall centers, travel agencies, hotel reservationsHotels, motels, hospitality front desks
Employer & IndustryTravel, hospitality, airline industriesHospitality, lodging industry
Primary ResponsibilitiesHandling reservations, managing booking systems, customer inquiriesChecking guests in/out, assisting with services, managing front desk operations

While both Reservation Agents and Front Desk Agents work in the hospitality and travel industries, Reservation Agents primarily focus on managing reservations and booking systems, often working remotely or in call centers. Front Desk Agents handle guest check-ins, check-outs, and on-site customer service at hotels. The roles overlap in customer service skills and industry environment but differ in daily tasks and focus areas.

How to become a reservation agent?

To become a reservation agent, candidates typically need a high school diploma or equivalent and strong communication skills. Customer service experience and familiarity with reservation systems or booking software can be beneficial, and some employers may require specific certifications or training programs. The role often involves working in a fast-paced environment, including evenings and weekends.

Is a reservation agent a good job?

A reservation agent is a customer service role that involves handling bookings and inquiries, often requiring communication skills and familiarity with reservation systems. The job can offer flexible hours and opportunities for advancement but may involve repetitive tasks and high call volume. Overall, it can be a suitable entry-level position for those interested in hospitality or travel industries.

What are the most commonly searched types of Reservation Agent jobs in Tennessee?

The most popular types of Reservation Agent jobs in Tennessee are:

What are popular job titles related to Reservation Agent jobs in Tennessee?

For Reservation Agent jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Reservation Agent jobs in Tennessee look for?

The top searched job categories for Reservation Agent jobs in Tennessee are:

What cities in Tennessee are hiring for Reservation Agent jobs?

Cities in Tennessee with the most Reservation Agent job openings:

What are popular job titles related to Reservation Agent jobs in TN?

For Reservation Agent jobs in TN, the most frequently searched job titles are:

Reservation Agent jobs near you
Infographic showing various Reservation Agent job openings in Tennessee as of August 2026, with employment types broken down into 91% Full Time, 6% Part Time, and 3% Contract. Highlights an 83% Physical, 1% Hybrid, and 16% Remote job distribution, with an average salary of $32,932 per year, or $15.8 per hour.

Reservation Agent-1

U-Haul

Knoxville, TN • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

U-Haul rating

6.0

Company rating: 6.0 out of 10

Based on 520 frontline employees who took The Breakroom Quiz

151st of 175 rated vehicle equipment hire

Job description

Reservation Agent-1

U-Haul is looking for someone who enjoys being part of a team, provides outstanding customer service, is results-oriented and wants to work in a fast-paced environment where each day is different and dynamic. If this sounds like you, then consider joining U-Haul as a Reservation Manager Agent! U-Haul offers a wide range of personal and professional growth within its organization. Under the direction of the Traffic Control Manager, your primary focus will be supporting customers, field team members and U-Haul dealerships through reservation placement and distribution of equipment.

U-Haul Offers:

  • Career stability
  • Opportunities for advancement
  • Mindset App Reimbursement
  • Gym Reimbursement Program
  • Health insurance & Prescription plans, if eligible
  • Paid holidays, vacation, and sick days, if eligible
  • Life insurance
  • MetLaw Legal program
  • MetLife auto and home insurance
  • Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
  • 401(k) Savings Plan
  • Employee Stock Ownership Plan (ESOP)
  • 24-hour physician available for kids
  • Dental & Vision Plans
  • Business travel insurance
  • You Matter EAP
  • LifeLock Identity Theft Protection
  • Critical Illness/Group Accident Insurance
  • Dave Ramsey's SmartDollar Program

    • Reservation Manager Agent Responsibilities:

    • Assist with calls from and to customers.
    • Help support field team members and U-Haul dealerships with equipment and reservation management and placement, while directing incoming customers' equipment to areas based on customer demand and productivity status in order to help balance regional market inventory levels to meet future demand.
    • Review reports that aid in effective placement of equipment, customer reservations and contracts that support creating equipment availability and accuracy.
    • Assist with the Company's U-Box portable storage product.

    Minimum Qualifications:

    • High school diploma or equivalent
    • Working knowledge of office equipment such as multiline phones, phone etiquette, Word and email
    • Proficient in customer service, time management and multitasking

    U-Haul is an equal opportunity employer. All applications for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state, or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

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