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Reservation Sales Agent Jobs (NOW HIRING)

Coral Hospitality

Reservation Sales Agent

Young Harris, GA · On-site

$12.75 - $16.75/hr

Reservation Sales Agent Brasstown Valley Resort & Spa | Young Harris, GA Join Our Team! Do you enjoy helping people plan memorable getaways? Are you friendly, organized, and energized by providing ...

Coral Hospitality

Reservation Sales Agent

Young Harris, GA

$12.75 - $16.75/hr

Reservation Sales Agent Brasstown Valley Resort & Spa | Young Harris, GA Join Our Team! Do you enjoy helping people plan memorable getaways? Are you friendly, organized, and energized by providing ...

All Car Leasing

Reservation Sales Agent

Laurel, MD

$14.75 - $19.25/hr

Reservation Sales Agent Are you a people person motivated to serve others? Do you like engaging with others in a fast paced environment? Are you tired of being just another number that gets a ...

All Car Leasing

Reservation Sales Agent

Laurel, MD

$15 - $19.50/hr

Reservation Sales Agent Are you a people person motivated to serve others? Do you like engaging with others in a fast paced environment? Are you tired of being just another number that gets a ...

All Car Leasing

Reservation Sales Agent

Laurel, MD · On-site

$15 - $19.50/hr

Reservation Sales Agent Are you a people person motivated to serve others? Do you like engaging with others in a fast paced environment? Are you tired of being just another number that gets a ...

Marcus Hotels

Reservation Sales Agent

Milwaukee, WI · On-site

$14/hr

Marcus Hotels & Resorts is looking for a Reservations Sales Agent to join our Marcus Reservation Sales and Customer Care team (MR3C). This role offers the flexibility of working remotely to support a ...

Lansdowne Resort

Reservation Sales Agent

Leesburg, VA · On-site

$15.25 - $19.75/hr

Description Job Summary The Reservations Agent is responsible for delivering exceptional guest service by managing reservation inquiries, maximizing revenue opportunities, and ensuring an outstanding ...

Viejas Casino & Resort

$14.75 - $19/hr

Job Summary Answers all incoming calls (within three rings) from guests, casino, Sales Team, and the internet while ensuring guest satisfaction. Enters and confirms bookings into the reservation ...

CRUISE AMERICA INC

Reservations Sales Agent

Mesa, AZ · On-site

$13 - $16.75/hr

SUMMARY The Reservation Sales Agent will be responsible for direct customer contact by phone, email, chat and fax. Essential duties include booking reservations, answering questions, following ...

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Reservation Sales Agent information

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$10

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How much do reservation sales agent jobs pay per hour?

As of Jul 21, 2026, the average hourly pay for reservation sales agent in the United States is $16.99, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.75 per hour, depending on experience, location, and employer.

What are Reservation Sales Agents?

Reservation Sales Agents are professionals who assist customers in booking travel accommodations such as flights, hotels, rental cars, or tours. They work for airlines, hotels, travel agencies, or car rental companies, handling inquiries via phone, email, or online chat. Their responsibilities include providing information about availability, rates, and policies, as well as processing reservations and handling customer service issues. Strong communication, organizational, and computer skills are essential for success in this role.

What do reservation agents do?

Reservation agents handle customer inquiries to book, modify, or cancel reservations for services such as travel, hotels, or events. They use reservation systems and communication skills to provide accurate information and ensure customer satisfaction. The role often requires attention to detail, good communication, and familiarity with booking software.

How does a Reservation Sales Agent typically collaborate with other departments to ensure a smooth guest experience?

Reservation Sales Agents work closely with front desk staff, housekeeping, and management to coordinate bookings and accommodate guest needs. They regularly update other departments about special requests, changes, or VIP arrivals to guarantee a seamless stay. Effective communication and teamwork are essential, as agents often relay important information that impacts room assignments, amenities, and overall guest satisfaction.

What is the difference between Reservation Sales Agent vs Customer Service Representative?

AspectReservation Sales AgentCustomer Service Representative
CredentialsHigh school diploma; sales and reservation trainingHigh school diploma; customer service skills
Work EnvironmentCall centers, travel agencies, hotelsCall centers, retail, corporate offices
Industry UsageTravel, hospitality, airlinesVarious industries including retail, telecom, banking
Primary FocusBooking reservations, selling travel productsHandling inquiries, resolving issues, providing info

While both roles involve communication with customers over the phone, Reservation Sales Agents primarily focus on booking reservations and selling travel-related services, whereas Customer Service Representatives handle a broader range of inquiries and support across various industries. The roles share similar skills but differ in their core responsibilities and industry focus.

What is the role of a reservation agent?

A reservation sales agent is responsible for handling customer inquiries, booking reservations, and providing information about services or accommodations. They often use reservation systems and require good communication skills to ensure customer satisfaction and accurate bookings.

What are the key skills and qualifications needed to thrive as a Reservation Sales Agent, and why are they important?

To thrive as a Reservation Sales Agent, you need strong communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with reservation software systems, customer relationship management (CRM) tools, and sometimes GDS platforms like Sabre or Amadeus is typically required. Outstanding interpersonal skills, patience, and problem-solving abilities help agents deliver excellent customer experiences and handle diverse inquiries. These competencies are crucial for efficiently managing bookings, maximizing sales, and ensuring customer satisfaction in a competitive hospitality or travel environment.

What does a reservation sales agent do?

A reservation sales agent handles incoming calls and inquiries to book travel, accommodations, or services for customers. They provide information, confirm reservations, process payments, and may use booking software or customer management systems. Strong communication skills and attention to detail are essential for success in this role.

How to become a hotel reservation agent?

To become a hotel reservation agent, candidates typically need a high school diploma or equivalent and strong communication skills. Customer service experience and familiarity with reservation systems like Opera or Sabre can be beneficial, and some employers may require training on specific booking software.
What cities are hiring for Reservation Sales Agent jobs? Cities with the most Reservation Sales Agent job openings:
Who are the top companies hiring for Reservation Sales Agent jobs? The top employers for Reservation Sales Agent jobs are:
What states have the most Reservation Sales Agent jobs? States with the most job openings for Reservation Sales Agent jobs include:
What are popular job titles related to Reservation Sales Agent jobs? For Reservation Sales Agent jobs, the most frequently searched job titles are:
Reservation Sales Agent jobs near you
Infographic showing various Reservation Sales Agent job openings in the United States as of July 2026, with employment types broken down into 95% Full Time, 3% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $35,349 per year, or $17 per hour.
Reservation Sales Agent

Reservation Sales Agent

Coral Hospitality

Young Harris, GA • On-site

$12.75 - $16.75/hr

Full-time

Posted 6 days ago

Job description

Reservation Sales Agent
Brasstown Valley Resort & Spa | Young Harris, GA
Join Our Team!
Do you enjoy helping people plan memorable getaways? Are you friendly, organized, and energized by providing outstanding customer service? Brasstown Valley Resort & Spa is looking for a Reservation Sales Agent who is passionate about hospitality and creating exceptional guest experiences from the very first phone call.
As the first point of contact for many of our guests, you'll play an important role in showcasing everything our beautiful mountain resort has to offer while helping guests find the perfect accommodations for their stay.
If you're looking for a rewarding career in hospitality with a supportive team, beautiful surroundings, and outstanding employee perks, we'd love to meet you!
What You'll Do
  • Welcome guests by phone and respond to reservation inquiries with warmth, professionalism, and enthusiasm.
  • Assist guests in selecting the accommodations that best fit their needs while creating memorable first impressions.
  • Accurately process new reservations, modifications, and cancellations using our property management system.
  • Promote room upgrades, resort packages, and special offers that enhance the guest experience.
  • Process group reservations and rooming lists with exceptional attention to detail.
  • Monitor waitlists and maximize reservation opportunities.
  • Maintain knowledge of resort accommodations, amenities, dining, spa services, recreation, and local attractions so you can confidently assist guests.
  • Follow established rate guidelines and reservation procedures.
  • Refer guests to sister properties or nearby hotels when accommodations are unavailable, ensuring every caller receives exceptional service.
  • Collaborate with the Front Office team to provide a seamless guest experience.
  • Help maintain accurate reservation records and reports.
What We're Looking For
  • A positive, friendly personality with a genuine passion for helping others.
  • Excellent communication and customer service skills.
  • Strong attention to detail and organizational abilities.
  • Ability to multitask and work efficiently in a fast-paced environment.
  • Professionalism, dependability, and a team-first attitude.
  • Confidence using computers and learning new software.
  • Previous hotel, hospitality, reservations, front desk, or customer service experience is preferred.
  • Experience with Opera PMS and Microsoft Office is a plus.
Why You'll Love Working Here
At Brasstown Valley Resort & Spa, our team members are the heart of everything we do. We believe in creating a workplace where employees feel appreciated, supported, and empowered to grow.
We Offer:
  • Flexible scheduling
  • Competitive pay
  • Comprehensive benefits package
  • Free employee meals during your shift
  • Employee discounts throughout the resort
  • A welcoming, team-oriented work environment
  • Opportunities for professional growth and career advancement within Coral Hospitality
  • The opportunity to work at one of North Georgia's premier mountain resorts
Ready to Start Your Hospitality Career?
If you enjoy creating exceptional guest experiences, thrive in a collaborative environment, and want to be part of an award-winning resort team, we'd love to hear from you.
Apply today and help create unforgettable experiences for every guest who chooses Brasstown Valley Resort & Spa.

Apply