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Reservations Sales Agent Jobs (NOW HIRING)

Sunriver Resort

Reservations Sales Agent

Sunriver, OR · On-site

$15.75 - $20.50/hr

The Reservations Sales Agent is expected to make, confirm, and cancel reservations in a pleasant, professional and efficient manner so as to create a positive guest impression and increase resort ...

Goldener Hirsch

Reservations Sales Agent

Park City, UT

$15.75 - $20.50/hr

Embark on a journey of refined hospitality as a Reservations Sales Agent at Goldener Hirsch where every interaction becomes an artful orchestration of bespoke experiences. In this transcendent role ...

CRUISE AMERICA INC

Reservations Sales Agent

Mesa, AZ · On-site

$13 - $16.75/hr

SUMMARY The Reservation Sales Agent will be responsible for direct customer contact by phone, email, chat and fax. Essential duties include booking reservations, answering questions, following ...

The Setai

Reservations Sales Agent

Miami Beach, FL

$14.75 - $19.25/hr

Summary As a Reservations Sales Agent at The Setai Miami Beach, you will play a pivotal role in delivering an unparalleled luxury experience to our esteemed guests. We are seeking a dedicated ...

The Setai

Reservations Sales Agent

Miami Beach, FL

$14.75 - $19.25/hr

Summary As a Reservations Sales Agent at The Setai Miami Beach, you will play a pivotal role in delivering an unparalleled luxury experience to our esteemed guests. We are seeking a dedicated ...

Auberge Collection

Reservations Sales Agent

Park City, UT · On-site

$15.75 - $20.50/hr

Embark on a journey of refined hospitality as a Reservations Sales Agent at Goldener Hirsch where every interaction becomes an artful orchestration of bespoke experiences. In this transcendent role ...

Auberge Collection

Reservations Sales Agent

Park City, UT · On-site

$15.75 - $20.50/hr

Embark on a journey of refined hospitality as a Reservations Sales Agent at Goldener Hirsch where every interaction becomes an artful orchestration of bespoke experiences. In this transcendent role ...

The Setai

Reservations Sales Agent

Miami Beach, FL

$14.75 - $19.25/hr

Summary As a Reservations Sales Agent at The Setai Miami Beach, you will play a pivotal role in delivering an unparalleled luxury experience to our esteemed guests. We are seeking a dedicated ...

AC Hotel San Juan Condado

PR · On-site

$15.50 - $19.50/hr

Overview The Reservations Sales Agent is responsible for handling reservations, inquiries and cancellations in an attentive, courteous and efficient manner, and quoting available rates to maximize ...

AC Hotel San Juan Condado

Reservations Agent

San Juan, PR

$15.50 - $19.50/hr

Overview The Reservations Sales Agent is responsible for handling reservations, inquiries and cancellations in an attentive, courteous and efficient manner, and quoting available rates to maximize ...

AC Hotel San Juan Condado

Reservations Agent

San Juan, PR

$15.50 - $19.50/hr

Overview The Reservations Sales Agent is responsible for handling reservations, inquiries and cancellations in an attentive, courteous and efficient manner, and quoting available rates to maximize ...

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Reservations Sales Agent information

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How much do reservations sales agent jobs pay per hour?

As of Jul 22, 2026, the average hourly pay for reservations sales agent in the United States is $16.99, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.75 per hour, depending on experience, location, and employer.

What does a Reservations Sales Agent do?

A Reservations Sales Agent is responsible for assisting customers with booking reservations for services such as flights, hotels, car rentals, or other travel-related needs. They handle inquiries via phone, email, or online chat, provide information about availability, pricing, and policies, and help customers select the best options for their needs. Additionally, they process payments, update reservation systems, and may resolve any issues or changes related to bookings. This role requires excellent communication skills, attention to detail, and strong customer service abilities.

What is the difference between Reservations Sales Agent vs Customer Service Representative?

AspectReservations Sales AgentCustomer Service Representative
CredentialsHigh school diploma; sales and reservation trainingHigh school diploma; customer service skills training
Work EnvironmentTravel, hospitality, airline, or hotel settingsCall centers, retail, or service industries
Employer & IndustryHotels, airlines, travel agenciesRetail stores, telecom, banking
Primary FocusBooking reservations, selling servicesHandling inquiries, resolving issues

Reservations Sales Agents focus on booking and selling travel or accommodation services, often in hospitality or airline industries. Customer Service Representatives handle general inquiries and support across various sectors. While both roles require strong communication skills, Reservations Sales Agents emphasize sales and reservations, whereas Customer Service Reps prioritize customer support and issue resolution.

What are the key skills and qualifications needed to thrive as a Reservations Sales Agent, and why are they important?

To thrive as a Reservations Sales Agent, you need strong communication skills, attention to detail, and a customer service mindset, often supported by a high school diploma or equivalent. Familiarity with reservation management software, booking systems like Sabre or Amadeus, and basic computer proficiency is typically required. Excellent interpersonal skills, adaptability, and the ability to handle stress help agents stand out in high-volume, customer-focused environments. These skills ensure accurate bookings, positive guest experiences, and maximized sales opportunities for the organization.

How does a Reservations Sales Agent typically collaborate with other departments to ensure a smooth guest experience?

Reservations Sales Agents frequently coordinate with front desk staff, housekeeping, and management to confirm room availability, accommodate special requests, and resolve booking discrepancies. Effective communication and teamwork are essential, as agents often relay important guest preferences or last-minute changes to relevant departments. This collaboration helps ensure that guests receive accurate information and a seamless check-in experience, which is vital for maintaining high customer satisfaction.
Who are the top companies hiring for Reservations Sales Agent jobs? The top employers for Reservations Sales Agent jobs are:
What states have the most Reservations Sales Agent jobs? States with the most job openings for Reservations Sales Agent jobs include:
What are popular job titles related to Reservations Sales Agent jobs? For Reservations Sales Agent jobs, the most frequently searched job titles are:
Reservations Sales Agent jobs near you
Infographic showing various Reservations Sales Agent job openings in the United States as of July 2026, with employment types broken down into 95% Full Time, 3% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $35,349 per year, or $17 per hour.
Reservations Sales Agent

Reservations Sales Agent

Sunriver Resort

Sunriver, OR • On-site

$15.75 - $20.50/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Overview

Join the team at Sunriver Resort as a Reservation Sales Agent, where you'll play a key role in creating exceptional guest experiences from the very first interaction. If you have strong communication skills, a passion for hospitality, and enjoy helping others plan their perfect getaway, we'd love to hear from you!The Reservations Sales Agent is expected to make, confirm, and cancel reservations in a pleasant, professional and efficient manner so as to create a positive guest impression and increase resort occupancy. They will monitor inventory, open and close room types and rate levels, and coordinate group bookings and monitor pick-up, in order to assure profitability of the resort. They will assist in maintaining the AAA Four Diamond Standards.

The Reservations Sales Agent will always conduct themselves in a manner which supports the Core Values of Sunriver Resort: Trust, Commitment, and Open and Honest Communication. They shall strive to provide exceptional service to both internal and external guests at all and for exemplifying the Sunriver Resort Culture as well as promoting Sunriver Resort as both the Destination and Employer of Choice!

Responsibilities
  • Answers incoming guests call professionally
  • Books reservations for guests, ensuring accuracy in reservation
  • Responsible for reaching budgeted monthly targeted Average Daily Rate(ADR)
  • Obtains a low percentage of call abandonment on monthly basis
  • Cancels or changes reservations as requested
  • Maintains a strong understanding of Sunriver Resort and Central Oregon alike
  • Capitalizes on up-selling to maximize night stays and maximizing rates
  • Focuses on yield management strategies
  • Generates additional interest in all recreation/spa products and utilizes concierge/vacation planner to solicit business
  • Responsible for tracking calls that are "turn away"
  • Performs daily duties on the reservations report assignments
  • Provides general resort information for guests
  • Offers warm and sincere welcome/farewell for all guests of Sunriver Resort including use of guest name & good eye contact with each guest
  • Resolves guest problems and is empowered to act in absence of manager
  • Makes decision on VIP status and communicates appropriately
  • Maintains strong communications with Front Desk, Concierge and Bell service
  • Maintains an up to date working knowledge of all resort amenities as well as any special events
  • Interacts with resort staff in a professional manner, assisting other departments with necessary information
  • Up sells other resort services and amenities to guests
  • Always maintains a professional demeanor and attitude
  • Maintains constant awareness of safety issues, (i.e. broken glass, frayed electrical cords, leaks, broken locks and suspicious persons). Reports all safety incidents to on-duty supervisor.
  • Acts with responsibility towards all company property, supplies and equipment
  • Maintains a professional appearance. Follows all Sunriver Resort dress code standards.
  • Remains alert, courteous and helpful to the guests and colleagues at all times
  • Performs other duties as assigned
Qualifications
  • High school diploma or equivalent
  • Prior hospitality experience preferred
  • At least one year customer service experience required
  • Prior inbound calling experience preferred
  • Must have excellent phone etiquette
  • Must have strong computer skills
  • Must have strong working knowledge of Microsoft Office programs
  • Must be able to work well under pressure
  • Must be able to accurately follow instructions, both verbally and written
  • Must be highly detailed orientated
  • Must be able to work in a fast paced environment
  • Ability to work a flexible schedule that may include evenings, weekends and holidays
  • Must have the ability to deal effectively and interact well with the guests and associates
  • Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner
  • Must have a passion for creating an exceptional experience for all guests
  • Must be able to sit for long periods of time

#SunriverResort

Employment Type: FULL_TIME

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