ZipRecruiter

Log In

1

Reservations Sales Agent Jobs (NOW HIRING)

The Global Ambassador Hotel

Reservations

Phoenix, AZ · On-site

$15.75 - $19.75/hr

WhatYou'llDo The Reservations Sales Manager leads the hotel's centralized guest service and communications center, serving as the primary point of contact for guests. This role oversees reservations ...

New

Crescent Hotels & Resorts LLC

Reservations Agent

Honolulu, HI · On-site

$15.75 - $19.75/hr

Manage Group Reservations and their processes, to ensure adherence to the Sales Contract terms ... You have prior experience as a Reservation Agent in a hotel or in a high-volume industry dealing ...

previous page

Showing results 41-60

All JobsReservations Sales Agent Jobs

Reservations Sales Agent information

See salary details

$10

$16

$23

How much do reservations sales agent jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for reservations sales agent in the United States is $16.99, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.75 per hour, depending on experience, location, and employer.

What does a Reservations Sales Agent do?

A Reservations Sales Agent is responsible for assisting customers with booking reservations for services such as flights, hotels, car rentals, or other travel-related needs. They handle inquiries via phone, email, or online chat, provide information about availability, pricing, and policies, and help customers select the best options for their needs. Additionally, they process payments, update reservation systems, and may resolve any issues or changes related to bookings. This role requires excellent communication skills, attention to detail, and strong customer service abilities.

What is the difference between Reservations Sales Agent vs Customer Service Representative?

AspectReservations Sales AgentCustomer Service Representative
CredentialsHigh school diploma; sales and reservation trainingHigh school diploma; customer service skills training
Work EnvironmentTravel, hospitality, airline, or hotel settingsCall centers, retail, or service industries
Employer & IndustryHotels, airlines, travel agenciesRetail stores, telecom, banking
Primary FocusBooking reservations, selling servicesHandling inquiries, resolving issues

Reservations Sales Agents focus on booking and selling travel or accommodation services, often in hospitality or airline industries. Customer Service Representatives handle general inquiries and support across various sectors. While both roles require strong communication skills, Reservations Sales Agents emphasize sales and reservations, whereas Customer Service Reps prioritize customer support and issue resolution.

What are the key skills and qualifications needed to thrive as a Reservations Sales Agent, and why are they important?

To thrive as a Reservations Sales Agent, you need strong communication skills, attention to detail, and a customer service mindset, often supported by a high school diploma or equivalent. Familiarity with reservation management software, booking systems like Sabre or Amadeus, and basic computer proficiency is typically required. Excellent interpersonal skills, adaptability, and the ability to handle stress help agents stand out in high-volume, customer-focused environments. These skills ensure accurate bookings, positive guest experiences, and maximized sales opportunities for the organization.

How does a Reservations Sales Agent typically collaborate with other departments to ensure a smooth guest experience?

Reservations Sales Agents frequently coordinate with front desk staff, housekeeping, and management to confirm room availability, accommodate special requests, and resolve booking discrepancies. Effective communication and teamwork are essential, as agents often relay important guest preferences or last-minute changes to relevant departments. This collaboration helps ensure that guests receive accurate information and a seamless check-in experience, which is vital for maintaining high customer satisfaction.
Who are the top companies hiring for Reservations Sales Agent jobs? The top employers for Reservations Sales Agent jobs are:
What states have the most Reservations Sales Agent jobs? States with the most job openings for Reservations Sales Agent jobs include:
What are popular job titles related to Reservations Sales Agent jobs? For Reservations Sales Agent jobs, the most frequently searched job titles are:
Reservations Sales Agent jobs near you
Infographic showing various Reservations Sales Agent job openings in the United States as of July 2026, with employment types broken down into 95% Full Time, 3% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $35,349 per year, or $17 per hour.
Reservations Sales Representative

Reservations Sales Representative

Peabody Hotels & Resorts

Memphis, TN

$14.50 - $19/hr

Full-time

Posted 20 days ago

Job description

REPORTS TO: Reservations Manager, Reservation Supervisor andDirector of Revenue Management.

SUPERVISES:N/A.

WORK ENVIRONMENT:
    • Position involves working in different areas of the hotel, to include public, administrative and back-of-house areas. Job involves working:
    • under variable noise levels.
    • Indoors and occasionally outside the hotel performing sales calls.
    • around fumes and/or odor hazards.
    • around dust and/or mite hazards.
    • around chemicals.

KEY RELATIONSHIPS:

Internal: Staff in ResCom, Front Desk, Sales & Catering, Housekeeping and Engineering.

External: Hotel guests/visitors, other local hotels, and potential local customers.

ESSENTIAL JOB FUNCTIONS
  1. Maintain complete knowledge of and comply with all departmental policies, service procedures and standards.
  2. Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.
  3. Anticipate guests' needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
  4. Maintain positive guest relations at all times.
  5. Monitor and maintain cleanliness, sanitation and organization of assigned work areas.
  6. Maintain complete knowledge of:
    • all hotel facilities/services, hours of operation.
    • all guest room layouts, bed types, decor, appointments and locations.
    • room availability for any given day.
    • restricted dates, rates and room types.
    • all room rates, packages and promotions.
    • specific arrangements between hotel and travel agencies and Central Reservations Office.
    • entertainment/special events scheduled in the hotel.
  7. Access all functions of the computer system.
  8. Set up workstation with necessary supplies and resource materials.
  9. Answer telephone calls within 3 rings, using correct salutations and telephone etiquette.
  10. Process all PEPRS reservation requests, changes and cancellations received by phone, fax, mail, internally and through corporate reservations center or travel agencies.
  11. Ascertain callers' needs through open-ended questions.
  12. Describe room accommodations and all amenities.
  13. Obtain all designated information to book a reservation.
  14. Accommodate special requests and designate such in system.
  15. Maximize rates for all reservations.
  16. Verify availability. Suggest alternate dates for sold-out dates; offer waitlist when appropriate.
  17. Explain guarantee and cancellation policies to callers; assign confirmation/cancellation numbers and relay such to caller.
  18. Relay accurate information on transportation arrangements from airport to hotel; input and document such requests.
  19. Set up proper billing accounts (i.e., share-withs, room/tax/incidentals, tax exempt, direct/special billing) and process advance deposits.
  20. Verify all reservation information with caller or list to ensure accuracy.
  21. Input correct information into proper fields to inform other departments of pertinent information (i.e., flags, comments, guest message).
  22. Input all manual reservations into the system.
  23. Obtain approval from management for same day reservations on near sell-out dates.
  24. Process confirmation letters as needed.
  25. Monitor and maintain wait lists.

SECONDARY JOB FUNCTIONS

  1. Complete special projects as assigned by Director of Front Office and/or Manager or other higher-ranking management.
  2. Understand and execute all safety and emergency procedures (for example: fire, crowd control, inclement weather, bomb threats).
  3. Communicate necessary information pertaining to PEPRS clients to appropriate department leaders.

Apply