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Reservation Agent Jobs (NOW HIRING)

McAllister Towing

Reservation Agent

Manhattan, NY · On-site

$18.92/hr

Reservation Agent Reports to: The Reservation Agent is responsible and accountable to the Reservation Supervisor. Supervises: None Description of Duties: The Reservation Agent books all customer ...

STWHJ

Reservation Agent

Phoenix, AZ · On-site +1

$16 - $19.75/hr

As a Reservation Agent, you will play a key role in ensuring an exceptional booking experience for our guests. You will be responsible for handling reservations, providing information about our ...

STWHJ

Reservation Agent

Miami, FL · On-site +1

$15.25 - $19.25/hr

As a Reservation Agent, you will play a key role in ensuring an exceptional booking experience for our guests. You will be responsible for handling reservations, providing information about our ...

U-Haul

Reservation Agent

Fort Worth, TX · On-site

$15.25 - $19.25/hr

If this sounds like you, then consider joining U-Haul as a Reservation Agent! U-Haul offers a wide range of personal and professional growth within its organization. Under the direction of the ...

U-Haul

Reservation Agent

Los Angeles, CA · On-site

$19.75 - $21.75/hr

If this sounds like you, then consider joining U-Haul as a Reservation Agent! U-Haul offers a wide range of personal and professional growth within its organization. Under the direction of the ...

U-Haul

Reservation Agent

Los Angeles, CA

$19.75 - $21.75/hr

If this sounds like you, then consider joining U-Haul as a Reservation Agent! U-Haul offers a wide range of personal and professional growth within its organization. Under the direction of the ...

U-Haul

Reservation Agent

Fort Worth, TX · On-site

$15.25 - $19.25/hr

If this sounds like you, then consider joining U-Haul as a Reservation Agent! U-Haul offers a wide range of personal and professional growth within its organization. Under the direction of the ...

U-Haul

Reservation Agent

Fort Worth, TX · On-site

$15.25 - $19.25/hr

If this sounds like you, then consider joining U-Haul as a Reservation Agent! U-Haul offers a wide range of personal and professional growth within its organization. Under the direction of the ...

U-Haul

Reservation Agent

Fort Worth, TX

$15.25 - $19.25/hr

If this sounds like you, then consider joining U-Haul as a Reservation Agent! U-Haul offers a wide range of personal and professional growth within its organization. Under the direction of the ...

U-Haul

Reservation Agent

Cleveland, OH · On-site

$15 - $17/hr

If this sounds like you, then consider joining U-Haul as a Reservation Manager Agent! U-Haul offers a wide range of personal and professional growth within its organization. Under the direction of ...

U-Haul

Reservation Agent

Eugene, OR · On-site

$16 - $20/hr

If this sounds like you, then consider joining U-Haul as a Reservation Manager Agent! U-Haul offers a wide range of personal and professional growth within its organization. Under the direction of ...

U-Haul

Reservation Agent

Davenport, IA · On-site

$15.25 - $19/hr

If this sounds like you, then consider joining U-Haul as a Reservation Manager Agent! U-Haul offers a wide range of personal and professional growth within its organization. Under the direction of ...

U-Haul

Reservation Agent

San Diego, CA · On-site

$18.50 - $20.50/hr

If this sounds like you, then consider joining U-Haul as a Reservation Manager Agent! U-Haul offers a wide range of personal and professional growth within its organization. Under the direction of ...

U-Haul

Reservation Agent

San Diego, CA · On-site

$18.50 - $20.50/hr

If this sounds like you, then consider joining U-Haul as a Reservation Manager Agent! U-Haul offers a wide range of personal and professional growth within its organization. Under the direction of ...

U-Haul

Reservation Agent

Cleveland, OH · On-site

$15 - $17/hr

If this sounds like you, then consider joining U-Haul as a Reservation Manager Agent! U-Haul offers a wide range of personal and professional growth within its organization. Under the direction of ...

U-Haul

Reservation Agent

Honolulu, HI

$21 - $23/hr

If this sounds like you, then consider joining U-Haul as a Reservation Manager Agent! U-Haul offers a wide range of personal and professional growth within its organization. Under the direction of ...

U-Haul

Reservation Agent

Hyattsville, MD · On-site

$17 - $19/hr

If this sounds like you, then consider joining U-Haul as a Reservation Manager Agent! U-Haul offers a wide range of personal and professional growth within its organization. Under the direction of ...

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Reservation Agent information

See salary details

$11

$17

$22

How much do reservation agent jobs pay per hour?

As of Jul 21, 2026, the average hourly pay for reservation agent in the United States is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Reservation Agent vs Front Desk Agent?

AspectReservation AgentFront Desk Agent
CredentialsHigh school diploma; customer service skills; reservation system trainingHigh school diploma; customer service skills; familiarity with front desk software
Work EnvironmentCall centers, travel agencies, hotel reservationsHotels, motels, hospitality front desks
Employer & IndustryTravel, hospitality, airline industriesHospitality, lodging industry
Primary ResponsibilitiesHandling reservations, managing booking systems, customer inquiriesChecking guests in/out, assisting with services, managing front desk operations

While both Reservation Agents and Front Desk Agents work in the hospitality and travel industries, Reservation Agents primarily focus on managing reservations and booking systems, often working remotely or in call centers. Front Desk Agents handle guest check-ins, check-outs, and on-site customer service at hotels. The roles overlap in customer service skills and industry environment but differ in daily tasks and focus areas.

How do Reservation Agents typically handle high volumes of booking requests during peak seasons?

During peak travel seasons, Reservation Agents often manage a surge in booking requests, which requires strong organizational skills and the ability to multitask efficiently. They rely on reservation software to track availability, process bookings quickly, and communicate clearly with customers to minimize errors or double bookings. Agents may also coordinate closely with other departments, such as front desk staff or management, to ensure room inventory is updated in real time and special requests are accommodated. Maintaining composure and providing excellent customer service under pressure are key to success in this environment.

What are Reservation Agents?

Reservation Agents are customer service professionals who assist clients with booking and managing reservations for services such as hotels, flights, car rentals, and other travel-related arrangements. They handle inquiries, provide information about availability, rates, and policies, and process bookings either over the phone, online, or in person. Excellent communication and organizational skills are essential, as Reservation Agents are often the first point of contact for customers and play a key role in ensuring a smooth reservation experience.

What are the key skills and qualifications needed to thrive as a Reservation Agent, and why are they important?

To thrive as a Reservation Agent, you need strong customer service skills, attention to detail, and proficiency in booking and scheduling procedures, often supported by a high school diploma or equivalent. Familiarity with reservation software systems such as Sabre, Amadeus, or Opera, as well as basic computer literacy, is typically required. Excellent communication, problem-solving abilities, and patience are important soft skills that help build rapport with clients and handle challenging situations. These skills ensure accurate bookings, customer satisfaction, and efficient operations in a fast-paced hospitality or travel environment.
More about Reservation Agent jobs
What cities are hiring for Reservation Agent jobs? Cities with the most Reservation Agent job openings:
What are the most commonly searched types of Reservation Agent jobs? The most popular types of Reservation Agent jobs are:
Who are the top companies hiring for Reservation Agent jobs? The top employers for Reservation Agent jobs are:
What states have the most Reservation Agent jobs? States with the most job openings for Reservation Agent jobs include:
What job categories do people searching Reservation Agent jobs look for? The top searched job categories for Reservation Agent jobs are:
What are popular job titles related to Reservation Agent jobs? For Reservation Agent jobs, the most frequently searched job titles are:
Reservation Agent jobs near you
Infographic showing various Reservation Agent job openings in the United States as of July 2026, with employment types broken down into 95% Full Time, 3% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $36,284 per year, or $17.4 per hour.
Reservation Agent

Reservation Agent

McAllister Towing

Manhattan, NY • On-site

$18.92/hr

Full-time

Posted 17 days ago

Job description

Since 1883, The Bridgeport Port Jefferson (BPPJ) Ferry has proudly served the Bridgeport and Port Jefferson communities as the trusted maritime transportation provider. Our mission is to offer a safe, reliable, and enjoyable ferry experience for passengers transiting the Long Island Sound barrier.

BPPJ Ferry is seeking two highly qualified individuals to serve as a Reservation Agent (one Full-Time and one Part-Time).  Duties and responsibilities are outlined below:

Reservation Agent

Reports to:

The Reservation Agent is responsible and accountable to the Reservation Supervisor.

Supervises:

None

Description of Duties:

The Reservation Agent books all customer reservations and handles customer service.

Respond to customer need, answer questions, planning travel itineraries and resolve customer issues over the phone.

Make reservations for customers on the telephone.

Verify credit cards and screen calls for transferring.

Other duties as assigned.

Minimum Requirements:

Must have completed 10th grade

Proficient in Microsoft Office.

Must pass background screening.

Must be willing to work weekend, holidays, day and evening shifts.

Physical Requirements:

Ability to operate a computer terminal, telephones and standard office equipment.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Salary: 

(Hourly) - $18.92 an hour

FLSA Status:

Non-Exempt

*This position description does not promise or imply that the functions listed are the only duties to be performed or that the position may not change or be eliminated. Employees are always expected to follow their supervisor's instructions and to perform the tasks requested by their supervisors.

Equal Employment Opportunity Employer:

We are an Equal Employment Opportunity ("EEO") Employer.

It has been and will continue to be a fundamental policy of The Bridgeport & Port Jefferson Steamboat Company not to discriminate on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, domestic violence victim status, sexual orientation, age, national origin, alienage or citizenship status, veteran or military status, disability, medical condition, genetic information, caregiver status, unemployment status or any other characteristic prohibited by federal, state and/or local laws.

This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination.

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