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Tour Desk Agent Jobs (NOW HIRING)

Spinnaker Resorts

Tour Desk Agent

Ormond Beach, FL · On-site

$16 - $18/hr

SUMMARY The Tour Desk Agent's primary focus will be to handle all tasks related to tour flow at Sales Centers. DUTIES AND RESPONSIBILITIES * Key holder responsible for opening Sales Center * Set up ...

Westgate Resorts

Seasonal Tour Desk Agent

Orlando, FL · On-site

As a Seasonal Tour Desk Agent , you'll be the friendly face that sets the tone for an unforgettable guest experience! In this front-facing role, you'll welcome guests with warmth and professionalism ...

Westgate Resorts

Tour Desk Agent

Las Vegas, NV · On-site

$18/hr

Pay: $18.00 As a Tour Desk Agent , you'll be the friendly face that sets the tone for an unforgettable guest experience! In this front-facing role, you'll welcome guests with warmth and ...

Westgate Resorts

Tour Desk Agent

Las Vegas, NV · On-site

$18/hr

Pay: $18.00 As a Tour Desk Agent , you'll be the friendly face that sets the tone for an unforgettable guest experience! In this front-facing role, you'll welcome guests with warmth and ...

Westgate Resorts

Tour Desk Agent

Las Vegas, NV · On-site

Pay: $18.00 As a Tour Desk Agent , you'll be the friendly face that sets the tone for an unforgettable guest experience! In this front-facing role, you'll welcome guests with warmth and ...

Westgate Resorts

Tour Desk Agent

Branson, MO · On-site

Tour Desk Agents will welcome our guests, go over any previously agreed upon incentives, and will prepare our prospective buyers for their tours. Effectively check guests into and out of the tour ...

Westgate Resorts

Tour Desk Agent

Branson, MO · On-site

Tour Desk Agents will welcome our guests, go over any previously agreed upon incentives, and will prepare our prospective buyers for their tours. Effectively check guests into and out of the tour ...

Westgate Resorts

Tour Desk Agent

Branson, MO · On-site

Tour Desk Agents will welcome our guests, go over any previously agreed upon incentives, and will prepare our prospective buyers for their tours. • Effectively check guests into and out of the tour ...

Westgate Resorts

Tour Desk Agent

Kissimmee, FL · On-site

Enter tour guest information into computer. * Input salespeople for daily attendance. * Write and enter VAC-PAC appointments. * Assist with progress reports. * Take invitations to gift room and sales ...

Westgate Resorts

Tour Desk Agent

Kissimmee, FL · On-site

Enter tour guest information into computer. * Input salespeople for daily attendance. * Write and enter VAC-PAC appointments. * Assist with progress reports. * Take invitations to gift room and sales ...

Westgate Resorts

Tour Desk Agent

Orlando, FL · On-site

Enter tour guest information into computer. * Input salespeople for daily attendance. * Write and enter VAC-PAC appointments. * Assist with progress reports. * Take invitations to gift room and sales ...

Westgate Resorts

Tour Desk Agent

Orlando, FL · On-site

Enter tour guest information into computer. * Input salespeople for daily attendance. * Write and enter VAC-PAC appointments. * Assist with progress reports. * Take invitations to gift room and sales ...

Westgate Resorts

Tour Desk Agent

Orlando, FL · On-site

Enter tour guest information into computer. * Input salespeople for daily attendance. * Write and enter VAC-PAC appointments. * Assist with progress reports. * Take invitations to gift room and sales ...

Westgate Resorts

Tour Desk Agent

Branson, MO · On-site

Effectively check guests into and out of the tour assignments for that morning Coordinate the general office administration for the Vice President of the VOA. Provide clerical assistance to the ...

Westgate Resorts

Tour Desk Agent

Branson, MO · On-site

... of the tour assignments for that morning • Coordinate the general office administration for the Vice President of the VOA. • Provide clerical assistance to the General Manager and Senior ...

Capital Vacations

Guest Experience Coordinator

Sedona, AZ

$16 - $21.25/hr

Guest Experience Coordinator (Front Desk / Tour Reception / Gifting) Location: Sedona, AZ Create unforgettable vacation moments in one of the most beautiful destinations in the country. At Capital ...

Sunriver Resort

Seasonal Front Desk Agent

Sunriver, OR · On-site

$15.75 - $19.75/hr

The Front Desk Agent often provides the first point of contact for guests and is responsible for ... Makes dining , tour and activity reservations for guests * Accepts incoming guest correspondence ...

Sunriver Resort

Seasonal Front Desk Agent

Sunriver, OR · On-site

$15 - $19/hr

The Front Desk Agent often provides the first point of contact for guests and is responsible for ... Makes dining , tour and activity reservations for guests * Accepts incoming guest correspondence ...

Acqualina Management

Front Desk Agent

Sunny Isles Beach, FL · On-site

$13.75 - $17.50/hr

Hotel guests/visitors, Tour company representatives, Limousine service personnel, other hotels ... Previous experience as Front Desk Agent. * Previous cashiering experience. * Fluency in a foreign ...

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Tour Desk Agent information

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How much do tour desk agent jobs pay per hour?

As of Jul 3, 2026, the average hourly pay for tour desk agent in the United States is $15.57, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $16.35 per hour, depending on experience, location, and employer.

What are Tour Desk Agents?

Tour Desk Agents are hospitality professionals who assist hotel guests and visitors with information and bookings for local tours, attractions, and activities. They provide recommendations, make reservations, and ensure guests have a seamless experience exploring the area. Tour Desk Agents often work at hotels, resorts, or travel agencies, acting as a knowledgeable resource for travelers seeking to enhance their stay. Their role requires excellent communication skills, local knowledge, and customer service expertise.

How does a Tour Desk Agent typically collaborate with hotel staff and local tour operators?

Tour Desk Agents work closely with both hotel staff and local tour operators to ensure guests have a seamless experience when booking excursions and activities. They regularly communicate with the concierge, front desk, and reservations team to stay updated on guest preferences and special requests. Additionally, they maintain strong relationships with trusted tour providers, coordinating schedules, confirming bookings, and resolving any issues that may arise. This collaborative approach helps provide guests with reliable recommendations and personalized service, while also supporting smooth daily operations.

What does a 75% travel job look like?

A Tour Desk Agent with 75% travel spends most of their work time on the road, often visiting various locations to assist travelers, coordinate tours, or handle bookings. This role requires strong organizational skills, adaptability, and the ability to work independently while frequently changing work environments.

What is the difference between Tour Desk Agent vs Travel Consultant?

AspectTour Desk AgentTravel Consultant
CredentialsHigh school diploma, certifications in tourism or hospitalityHigh school diploma, certifications in travel planning or tourism
Work EnvironmentTourist information centers, hotels, travel agenciesTravel agencies, online platforms, corporate offices
Employer & IndustryTourism, hospitality, travel servicesTravel agencies, tour operators, corporate travel departments
Primary RoleAssist tourists with bookings, provide local info, sell ticketsPlan, advise, and book travel arrangements for clients

While both roles involve assisting travelers, a Tour Desk Agent primarily provides on-site tourist information and ticketing services, whereas a Travel Consultant offers comprehensive travel planning and booking services, often working directly with clients or agencies.

What is a tour desk agent?

A tour desk agent is a hospitality or travel industry professional who assists guests with booking tours, activities, and transportation. They typically work at hotel front desks or travel agencies, providing information and coordinating reservations to enhance guest experiences.

What jobs pay 4000 a week without a degree?

A Tour Desk Agent typically does not earn $4,000 a week without a degree; such high weekly earnings are uncommon in this role. High-paying jobs that can reach this level often involve skilled trades, sales, or entrepreneurship, and may require experience, certifications, or specialized skills rather than formal degrees.

What is the 3 month rule for jobs?

The 3 month rule for a Tour Desk Agent typically refers to a probationary period of three months during which performance and suitability for the role are evaluated. During this time, employees may receive additional training and feedback, and either party can usually terminate employment with minimal notice. This period helps employers ensure the candidate is a good fit for the position and the work environment.

What are the key skills and qualifications needed to thrive as a Tour Desk Agent, and why are they important?

To thrive as a Tour Desk Agent, you need strong customer service abilities, knowledge of local attractions, and typically a high school diploma or equivalent. Familiarity with booking and reservation software, point-of-sale (POS) systems, and sometimes multilingual skills are highly valued. Outstanding communication, attention to detail, and problem-solving abilities help agents deliver memorable experiences and resolve guest inquiries efficiently. These skills ensure guests have a smooth, enjoyable visit and foster positive relationships with both customers and tour providers.
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Tour Desk Agent jobs near you
Infographic showing various Tour Desk Agent job openings in the United States as of June 2026, with employment types broken down into 95% Full Time, 3% Part Time, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $32,395 per year, or $15.6 per hour.
Tour Desk Agent

Tour Desk Agent

Spinnaker Resorts

Ormond Beach, FL • On-site

$16 - $18/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Job description



WHO WE ARE

Spinnaker Resorts develops, markets and provides property management for 12 resorts that offer different experiences, as each location has unique topography and local flavor. From the low-key coastal paradise of Hilton Head Island, South Carolina, to the sunny shores of Ormond Beach, Florida, to the neon and natural draw of the Ozarks in Branson, Missouri, or to the historical charm of Williamsburg, Virginia – Spinnaker Resorts has developed resorts that our owners and guests love to return to after previously experiencing vacation days filled with leisure and exploration.

An award-winning vacation ownership company, Spinnaker Resorts offers a variety of opportunities for talented individuals who seek a rewarding career in helping make vacation ownership dreams come true. What makes us memorable, in addition to our excellent quality accommodations, amenities and property management, is our company’s exceptional customer service and dedication to our owners and guests.

As we continue to expand our operations, consider starting a career with a company made up of over 600 industry professionals dedicated to one common goal: providing our owners and guests with the most extraordinary vacation experience possible.

Click here to meet the Spinnaker Family! Testimonials from team members from various locations and roles. Could you see yourself joining our team?



JOB DESCRIPTION SUMMARY

The Tour Desk Agent's primary focus will be to handle all tasks related to tour flow at Sales Centers.



DUTIES AND RESPONSIBILITIES

  • Key holder responsible for opening Sales Center
  • Set up and coordination of breakfasts and lunches
  • Greet all inbound tours
  • Coordinate Tour Schedule for Sales – identify slots available on Sales Rep schedule and proactive solicit tour from appropriate source (OPC, In-house, minivac)
  • Provide excellent hospitality and customer service to all tours
  • Resolve concerns/challenges related to tour qualifications and gifting eligibility, distribute gifts as appropriate
  • Recordkeeping of tour schedules including data entry and updates of tour information in SPI
  • Cover other tour desks and locations if necessary or as seasonal volume shifts
  • Performs other related duties & special projects as requested



KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED

  • Ability to establish priorities, work independently, and proceed with objectives
  • Ability to communicate effectively, both orally and in writing
  • Excellent computer skills to include MS Office
  • Attention to detail
  • Positive and friendly attitude
  • Excellent work ethic to include dependability, ownership of tasks to completion, appropriate sense of urgency, willingness to assist others and trustworthiness
  • Flexibility on availability – the ability to switch work schedule based on seasonal volume and/or coverage for co-workers



OPTIONAL SKILLS A PLUS

  • Knowledge of Spinnaker Resorts and or the timeshare industry
  • Prior experience in sales/customer service



BENEFITS (if eligible)

  • Weekly Pay and Direct Deposit
  • Health Insurance (Medical/Vision/Dental)
  • Company-Paid Life Insurance
  • Paid Time Off (PTO) Program
  • Paid Vacation and Holiday Pay
  • 401 (K) Retirement Plan with a Company Match (based on eligibility)
  • Employee Wellness Programs
  • Fitness Center Reimbursement
  • Ongoing Professional Development Opportunities
  • Employee Family & Friends Discounted Stays
  • Various Employee Discounts (Local Businesses and National Retailers)
  • Employee Recognition and Appreciation Events (Annual Employee Picnic & Holiday Party)
  • Company-Supplied Uniforms and Equipment (Applicable Positions)
  • Flexible Work Schedules