Tour Desk Agent
Orlando, FL · On-site
As a Seasonal Tour Desk Agent , you'll be the friendly face that sets the tone for an unforgettable guest experience! In this front-facing role, you'll welcome guests with warmth and professionalism ...
Tour Desk Agent
Orlando, FL · On-site
As a Seasonal Tour Desk Agent , you'll be the friendly face that sets the tone for an unforgettable guest experience! In this front-facing role, you'll welcome guests with warmth and professionalism ...
Tour Desk Agent
Ormond Beach, FL · On-site
$16 - $18/hr
SUMMARY The Tour Desk Agent's primary focus will be to handle all tasks related to tour flow at Sales Centers. DUTIES AND RESPONSIBILITIES * Key holder responsible for opening Sales Center * Set up ...
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Tour Desk Agent
Ormond Beach, FL · On-site
$16 - $18/hr
SUMMARY The Tour Desk Agent's primary focus will be to handle all tasks related to tour flow at Sales Centers. DUTIES AND RESPONSIBILITIES * Key holder responsible for opening Sales Center * Set up ...
Tour Desk Agent
Branson, MO · On-site
$16 - $17/hr
SUMMARY The Tour Desk Agent's primary focus will be to handle all tasks related to tour flow at Sales Centers. DUTIES AND RESPONSIBILITIES * Key holder responsible for opening Sales Center * Set up ...
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Tour Desk Agent
Branson, MO · On-site
$16 - $17/hr
SUMMARY The Tour Desk Agent's primary focus will be to handle all tasks related to tour flow at Sales Centers. DUTIES AND RESPONSIBILITIES * Key holder responsible for opening Sales Center * Set up ...
Enter tour guest information into computer. * Input salespeople for daily attendance. * Write and enter VAC-PAC appointments. * Assist with progress reports. * Take invitations to gift room and sales ...
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Enter tour guest information into computer. * Input salespeople for daily attendance. * Write and enter VAC-PAC appointments. * Assist with progress reports. * Take invitations to gift room and sales ...
Tour Desk Agent
Orlando, FL · On-site
Enter tour guest information into computer. * Input salespeople for daily attendance. * Write and enter VAC-PAC appointments. * Assist with progress reports. * Take invitations to gift room and sales ...
Tour Desk Agent
Orlando, FL · On-site
Enter tour guest information into computer. * Input salespeople for daily attendance. * Write and enter VAC-PAC appointments. * Assist with progress reports. * Take invitations to gift room and sales ...
Tour Desk Agent
Orlando, FL · On-site
Enter tour guest information into computer. * Input salespeople for daily attendance. * Write and enter VAC-PAC appointments. * Assist with progress reports. * Take invitations to gift room and sales ...
Tour Desk Agent
Orlando, FL · On-site
Enter tour guest information into computer. * Input salespeople for daily attendance. * Write and enter VAC-PAC appointments. * Assist with progress reports. * Take invitations to gift room and sales ...
Enter tour guest information into computer. * Input salespeople for daily attendance. * Write and enter VAC-PAC appointments. * Assist with progress reports. * Take invitations to gift room and sales ...
Enter tour guest information into computer. * Input salespeople for daily attendance. * Write and enter VAC-PAC appointments. * Assist with progress reports. * Take invitations to gift room and sales ...
... of the tour assignments for that morning • Coordinate the general office administration for the Vice President of the VOA. • Provide clerical assistance to the General Manager and Senior ...
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... of the tour assignments for that morning • Coordinate the general office administration for the Vice President of the VOA. • Provide clerical assistance to the General Manager and Senior ...
Effectively check guests into and out of the tour assignments for that morning Coordinate the general office administration for the Vice President of the VOA. Provide clerical assistance to the ...
Effectively check guests into and out of the tour assignments for that morning Coordinate the general office administration for the Vice President of the VOA. Provide clerical assistance to the ...
Tour Desk Agent
Branson, MO · On-site
... of the tour assignments for that morning • Coordinate the general office administration for the Vice President of the VOA. • Provide clerical assistance to the General Manager and Senior ...
Tour Desk Agent
Branson, MO · On-site
... of the tour assignments for that morning • Coordinate the general office administration for the Vice President of the VOA. • Provide clerical assistance to the General Manager and Senior ...
Seasonal Front Desk Agent
$15.75 - $19.75/hr
Front Desk Agent Join us on Tuesday, May 12th, from 4:00 - 6:00 PM at the Main Lodge at Sunriver ... Makes dining, tour and activity reservations for guests * Accepts incoming guest correspondence and ...
Seasonal Front Desk Agent
$15.75 - $19.75/hr
Front Desk Agent Join us on Tuesday, May 12th, from 4:00 - 6:00 PM at the Main Lodge at Sunriver ... Makes dining, tour and activity reservations for guests * Accepts incoming guest correspondence and ...
Night Chaperone Agent (VA)
Ashburn, VA · On-site
Schools, parents, and tour operators across the country rely on our Night Chaperone Agents to serve ... As a Night Chaperone Agent, you are the foundation of safety during overnight student trips. Your ...
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Night Chaperone Agent (VA)
Ashburn, VA · On-site
Schools, parents, and tour operators across the country rely on our Night Chaperone Agents to serve ... As a Night Chaperone Agent, you are the foundation of safety during overnight student trips. Your ...
Night Chaperone Agent (VA)
Reston, VA · On-site
Schools, parents, and tour operators across the country rely on our Night Chaperone Agents to serve ... As a Night Chaperone Agent, you are the foundation of safety during overnight student trips. Your ...
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Night Chaperone Agent (VA)
Reston, VA · On-site
Schools, parents, and tour operators across the country rely on our Night Chaperone Agents to serve ... As a Night Chaperone Agent, you are the foundation of safety during overnight student trips. Your ...
Night Chaperone Agent (VA)
Herndon, VA · On-site
Schools, parents, and tour operators across the country rely on our Night Chaperone Agents to serve ... As a Night Chaperone Agent, you are the foundation of safety during overnight student trips. Your ...
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Night Chaperone Agent (VA)
Herndon, VA · On-site
Schools, parents, and tour operators across the country rely on our Night Chaperone Agents to serve ... As a Night Chaperone Agent, you are the foundation of safety during overnight student trips. Your ...
Night Chaperone Agent (VA)
Sterling, VA · On-site
Schools, parents, and tour operators across the country rely on our Night Chaperone Agents to serve ... As a Night Chaperone Agent, you are the foundation of safety during overnight student trips. Your ...
Quick apply
Night Chaperone Agent (VA)
Sterling, VA · On-site
Schools, parents, and tour operators across the country rely on our Night Chaperone Agents to serve ... As a Night Chaperone Agent, you are the foundation of safety during overnight student trips. Your ...
Night Chaperone Agent (VA)
Vienna, VA · On-site
Schools, parents, and tour operators across the country rely on our Night Chaperone Agents to serve ... As a Night Chaperone Agent, you are the foundation of safety during overnight student trips. Your ...
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Night Chaperone Agent (VA)
Vienna, VA · On-site
Schools, parents, and tour operators across the country rely on our Night Chaperone Agents to serve ... As a Night Chaperone Agent, you are the foundation of safety during overnight student trips. Your ...
Welcome Center Agent (Part-Time)
$14.50 - $19/hr
Work closely with customer service, reservations & tour desk. * Ability and willingness to learn and progress within the company; cross-train between reservations, welcome center & tour desk.
Welcome Center Agent (Part-Time)
$14.50 - $19/hr
Work closely with customer service, reservations & tour desk. * Ability and willingness to learn and progress within the company; cross-train between reservations, welcome center & tour desk.
Seasonal Front Desk Agent
$15.75 - $19.75/hr
The Front Desk Agent often provides the first point of contact for guests and is responsible for ... Makes dining , tour and activity reservations for guests * Accepts incoming guest correspondence ...
Seasonal Front Desk Agent
$15.75 - $19.75/hr
The Front Desk Agent often provides the first point of contact for guests and is responsible for ... Makes dining , tour and activity reservations for guests * Accepts incoming guest correspondence ...
Seasonal Front Desk Agent
Sunriver, OR · On-site
$15 - $19/hr
The Front Desk Agent often provides the first point of contact for guests and is responsible for ... Makes dining , tour and activity reservations for guests * Accepts incoming guest correspondence ...
Seasonal Front Desk Agent
Sunriver, OR · On-site
$15 - $19/hr
The Front Desk Agent often provides the first point of contact for guests and is responsible for ... Makes dining , tour and activity reservations for guests * Accepts incoming guest correspondence ...
Seasonal Front Desk Agent
$15 - $19/hr
The Front Desk Agent often provides the first point of contact for guests and is responsible for ... Makes dining , tour and activity reservations for guests * Accepts incoming guest correspondence ...
Seasonal Front Desk Agent
$15 - $19/hr
The Front Desk Agent often provides the first point of contact for guests and is responsible for ... Makes dining , tour and activity reservations for guests * Accepts incoming guest correspondence ...
Tour Desk Agent information
See salary details
$11.06 - $11.67
3% of jobs
$11.67 - $12.28
5% of jobs
$12.28 - $12.89
0% of jobs
$12.89 - $13.51
0% of jobs
$13.51 - $14.12
0% of jobs
$14.12 - $14.73
11% of jobs
$15.05 is the 25th percentile. Wages below this are outliers.
$14.73 - $15.34
12% of jobs
$15.34 - $15.95
15% of jobs
The median wage is $16.08 / hr.
$15.95 - $16.56
23% of jobs
$16.71 is the 75th percentile. Wages above this are outliers.
$16.56 - $17.18
28% of jobs
$17.18 - $17.79
3% of jobs
$11
$15
$17
How much do tour desk agent jobs pay per hour?
As of Jun 9, 2026, the average hourly pay for tour desk agent in the United States is $15.57, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $16.35 per hour, depending on experience, location, and employer.
What are Tour Desk Agents?
Tour Desk Agents are hospitality professionals who assist hotel guests and visitors with information and bookings for local tours, attractions, and activities. They provide recommendations, make reservations, and ensure guests have a seamless experience exploring the area. Tour Desk Agents often work at hotels, resorts, or travel agencies, acting as a knowledgeable resource for travelers seeking to enhance their stay. Their role requires excellent communication skills, local knowledge, and customer service expertise.
How does a Tour Desk Agent typically collaborate with hotel staff and local tour operators?
Tour Desk Agents work closely with both hotel staff and local tour operators to ensure guests have a seamless experience when booking excursions and activities. They regularly communicate with the concierge, front desk, and reservations team to stay updated on guest preferences and special requests. Additionally, they maintain strong relationships with trusted tour providers, coordinating schedules, confirming bookings, and resolving any issues that may arise. This collaborative approach helps provide guests with reliable recommendations and personalized service, while also supporting smooth daily operations.
What is the difference between Tour Desk Agent vs Travel Consultant?
| Aspect | Tour Desk Agent | Travel Consultant |
|---|---|---|
| Credentials | High school diploma, certifications in tourism or hospitality | High school diploma, certifications in travel planning or tourism |
| Work Environment | Tourist information centers, hotels, travel agencies | Travel agencies, online platforms, corporate offices |
| Employer & Industry | Tourism, hospitality, travel services | Travel agencies, tour operators, corporate travel departments |
| Primary Role | Assist tourists with bookings, provide local info, sell tickets | Plan, advise, and book travel arrangements for clients |
While both roles involve assisting travelers, a Tour Desk Agent primarily provides on-site tourist information and ticketing services, whereas a Travel Consultant offers comprehensive travel planning and booking services, often working directly with clients or agencies.
What are the key skills and qualifications needed to thrive as a Tour Desk Agent, and why are they important?
To thrive as a Tour Desk Agent, you need strong customer service abilities, knowledge of local attractions, and typically a high school diploma or equivalent. Familiarity with booking and reservation software, point-of-sale (POS) systems, and sometimes multilingual skills are highly valued. Outstanding communication, attention to detail, and problem-solving abilities help agents deliver memorable experiences and resolve guest inquiries efficiently. These skills ensure guests have a smooth, enjoyable visit and foster positive relationships with both customers and tour providers.
More about Tour Desk Agent jobs
Who are the top companies hiring for Tour Desk Agent jobs? The top employers for Tour Desk Agent jobs are:
What states have the most Tour Desk Agent jobs? States with the most job openings for Tour Desk Agent jobs include:
What job categories do people searching Tour Desk Agent jobs look for? The top searched job categories for Tour Desk Agent jobs are:
Westgate Resorts rating
6.0
Based on 51 frontline employees who took The Breakroom Quiz
15th of 20 rated holiday rentals
Job description
Company Description
The Vacation Internationale (VI) Sales Team in Orlando is proudly part of Westgate Resorts, one of the most recognized leaders in the vacation ownership industry. Operating within Westgate Palace Resort, this dedicated team connects guests with the Vacation Internationale ownership program, showcasing how flexibility and value can transform the way families vacation. As representatives of both VI and Westgate, team members uphold the company's commitment to excellence, integrity, and service from the heart, while helping guests create lifelong vacation memories.
Job Description
As a Seasonal Tour Desk Agent, you'll be the friendly face that sets the tone for an unforgettable guest experience! In this front-facing role, you'll welcome guests with warmth and professionalism, review any pre-arranged incentives, and ensure they're fully prepared for their upcoming resort tour. Your positive attitude and attention to detail help create a seamless start to the tour process while supporting our sales team's success. If you love hospitality, thrive in a fast-paced environment, and enjoy helping guests feel informed and excited, this is the role for you!
As a Seasonal Tour Desk Agent, you will:
- Effectively check guests into and out of the tour assignments for that morning
- Coordinate the general office administration for the Vice President of the VOA.
- Provide clerical assistance to the General Manager and Senior Management as necessary
- Help with routine and special projects for the Vice President, General Manager and/or Senior Management
- Assist with researching, resolving, and documenting internal and external issues
- Compile and distribute daily and weekly statistical data to members of management, including reports and spreadsheet information about the resorts
- Coordinate general office administration including correspondence, photocopying, file maintenance, and supply inventory
- Answer multi phone lines, take messages and answer general questions regarding complaints and inquiries
Qualifications
- High school diploma or GED (college coursework in hospitality a plus)
- 1+ year in customer service, hospitality, or administrative support preferred
- Friendly, professional communication and guest service skills
- Organized, detail-oriented, and able to multitask in a fast-paced setting
- Comfortable with Microsoft Office and handling phones/inquiries
- Problem-solver with a positive, team-focused attitude
Additional Information
Why Westgate?
- 401(k) with Generous Company Match to Support Your Future
- Daily Pay - Access Your Earnings When You Need Them
- Wellness Programs to Support Your Well-Being
- Tuition Assistance to Help You Grow Your Career
- Employee Assistance Program (EAP) - Support When You Need It Most
- Pet Insurance for Your Furry Family Members
- Loyalty Program - Exclusive Discounts on Hotels, Cruises, Resorts, Restaurants, Entertainment, and More
- Low-Cost Gym Membership
- NEW! David A. Siegel Legacy Scholarship - Up to $40,000 for Team Members' Dependents
- Career Growth and Advancement Opportunities
- Community Involvement - Give Back and Make an Impact
Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email [email protected] with the job title and the location of the position for which you are applying.
This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice.
What Westgate Resorts employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Westgate Resorts
Sourced by ZipRecruiter
Westgate Resorts is a leading provider of diverse vacation experiences, offering affordable getaways in some of the most sought-after destinations across the United States. With resorts in various states, from sandy beaches to snow-covered mountains, we cater to families of all sizes and budgets. As a prominent figure in the timeshare and hospitality sector, Westgate remains committed to providing the best and most cost-effective vacation options as we expand our offerings.
Industry
Traveler accommodation
Company size
10,000+ Employees
Headquarters location
Orlando, FL, US
Year founded
1982