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Tour Desk Agent Jobs (NOW HIRING)

One Steamboat Place

Front Desk Agent

Steamboat Springs, CO · On-site

$15 - $19/hr

The Front Desk Agent focuses on building relationships with our Owners, Members, and Guests ... Tour guests through the building and residences, pointing out and explaining amenities, Black Tie ...

Timbers Resorts

Front Desk Agent

Steamboat Springs, CO · On-site

$15 - $19/hr

The Front Desk Agent focuses on building relationships with our Owners, Members, and Guests ... Tour guests through the building and residences, pointing out and explaining amenities, Black Tie ...

One Steamboat Place

Front Desk Agent

Steamboat Springs, CO · On-site

$15 - $19/hr

The Front Desk Agent focuses on building relationships with our Owners, Members, and Guests ... Tour guests through the building and residences, pointing out and explaining amenities, Black Tie ...

Four Seasons Hotels Limited

Front Desk Agent

Scottsdale, AZ · On-site

$14.50 - $18.25/hr

The Residence club Scottsdale is looking for a talented Front Desk Agent , who will be the main ... and tour of the property. * Answering, assisting, and completing with guest requests via phone or ...

Four Seasons Hotels Limited

Front Desk Agent

Scottsdale, AZ · On-site

$14.50 - $18.25/hr

The Residence club Scottsdale is looking for a talented Front Desk Agent , who will be the main ... and tour of the property. * Answering, assisting, and completing with guest requests via phone or ...

Four Seasons

Front Desk Agent

Scottsdale, AZ

$14.25 - $18.25/hr

The Residence club Scottsdale is looking for a talented Front Desk Agent , who will be the main ... and tour of the property. * Answering, assisting, and completing with guest requests via phone or ...

Resorts World New York

Front Desk Agent II

Miami, FL · On-site

$13.75 - $17.25/hr

... tour and event tickets, restaurant reservations, and medical care * Retrieve mail, small packages ... May be placed as a PBX Operator, Front Desk agent, Concierge or Bell Captain as needed * Provide ...

Resorts World New York City

Front Desk Agent II

Miami, FL · On-site

$13.75 - $17.25/hr

... tour and event tickets, restaurant reservations, and medical care * Retrieve mail, small packages ... May be placed as a PBX Operator, Front Desk agent, Concierge or Bell Captain as needed * Provide ...

Hilton Miami Downtown

Front Desk Agent II

Miami, FL · On-site

$13.75 - $17.25/hr

... tour and event tickets, restaurant reservations, and medical care * Retrieve mail, small packages ... May be placed as a PBX Operator, Front Desk agent, Concierge or Bell Captain as needed * Provide ...

Resorts World New York

Front Desk Agent II

Miami, FL

$17/hr

... tour and event tickets, restaurant reservations, and medical care * Retrieve mail, small packages ... May be placed as a PBX Operator, Front Desk agent, Concierge or Bell Captain as needed * Provide ...

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Tour Desk Agent information

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How much do tour desk agent jobs pay per hour?

As of Jul 3, 2026, the average hourly pay for tour desk agent in the United States is $15.57, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $16.35 per hour, depending on experience, location, and employer.

What are Tour Desk Agents?

Tour Desk Agents are hospitality professionals who assist hotel guests and visitors with information and bookings for local tours, attractions, and activities. They provide recommendations, make reservations, and ensure guests have a seamless experience exploring the area. Tour Desk Agents often work at hotels, resorts, or travel agencies, acting as a knowledgeable resource for travelers seeking to enhance their stay. Their role requires excellent communication skills, local knowledge, and customer service expertise.

How does a Tour Desk Agent typically collaborate with hotel staff and local tour operators?

Tour Desk Agents work closely with both hotel staff and local tour operators to ensure guests have a seamless experience when booking excursions and activities. They regularly communicate with the concierge, front desk, and reservations team to stay updated on guest preferences and special requests. Additionally, they maintain strong relationships with trusted tour providers, coordinating schedules, confirming bookings, and resolving any issues that may arise. This collaborative approach helps provide guests with reliable recommendations and personalized service, while also supporting smooth daily operations.

What does a 75% travel job look like?

A Tour Desk Agent with 75% travel spends most of their work time on the road, often visiting various locations to assist travelers, coordinate tours, or handle bookings. This role requires strong organizational skills, adaptability, and the ability to work independently while frequently changing work environments.

What is the difference between Tour Desk Agent vs Travel Consultant?

AspectTour Desk AgentTravel Consultant
CredentialsHigh school diploma, certifications in tourism or hospitalityHigh school diploma, certifications in travel planning or tourism
Work EnvironmentTourist information centers, hotels, travel agenciesTravel agencies, online platforms, corporate offices
Employer & IndustryTourism, hospitality, travel servicesTravel agencies, tour operators, corporate travel departments
Primary RoleAssist tourists with bookings, provide local info, sell ticketsPlan, advise, and book travel arrangements for clients

While both roles involve assisting travelers, a Tour Desk Agent primarily provides on-site tourist information and ticketing services, whereas a Travel Consultant offers comprehensive travel planning and booking services, often working directly with clients or agencies.

What is a tour desk agent?

A tour desk agent is a hospitality or travel industry professional who assists guests with booking tours, activities, and transportation. They typically work at hotel front desks or travel agencies, providing information and coordinating reservations to enhance guest experiences.

What jobs pay 4000 a week without a degree?

A Tour Desk Agent typically does not earn $4,000 a week without a degree; such high weekly earnings are uncommon in this role. High-paying jobs that can reach this level often involve skilled trades, sales, or entrepreneurship, and may require experience, certifications, or specialized skills rather than formal degrees.

What is the 3 month rule for jobs?

The 3 month rule for a Tour Desk Agent typically refers to a probationary period of three months during which performance and suitability for the role are evaluated. During this time, employees may receive additional training and feedback, and either party can usually terminate employment with minimal notice. This period helps employers ensure the candidate is a good fit for the position and the work environment.

What are the key skills and qualifications needed to thrive as a Tour Desk Agent, and why are they important?

To thrive as a Tour Desk Agent, you need strong customer service abilities, knowledge of local attractions, and typically a high school diploma or equivalent. Familiarity with booking and reservation software, point-of-sale (POS) systems, and sometimes multilingual skills are highly valued. Outstanding communication, attention to detail, and problem-solving abilities help agents deliver memorable experiences and resolve guest inquiries efficiently. These skills ensure guests have a smooth, enjoyable visit and foster positive relationships with both customers and tour providers.
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What job categories do people searching Tour Desk Agent jobs look for? The top searched job categories for Tour Desk Agent jobs are:
Tour Desk Agent jobs near you
Infographic showing various Tour Desk Agent job openings in the United States as of June 2026, with employment types broken down into 95% Full Time, 3% Part Time, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $32,395 per year, or $15.6 per hour.

Front Desk Agent Overnight

Acqualina Management, LLC

Sunny Isles Beach, FL • On-site

$13.75 - $17.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 21 days ago

Job description

WE PREPARE, INSPIRE, EMPOWER, ENTRUST IN YOU! JOIN OUR DREAM MAKER CULTURE ©

We are committed to invest in our people to develop a happy and prosperous future. We support you every step of the way in your career journey and offer benefits and unique learning and development opportunities that include:

Competitive Wages • Medical, Dental, Vision Insurance • Life Insurance • 401K Program • Paid Holidays and Vacation • Outstanding Recognition and Awards Program • Effective Training Programs • Tuition Reimbursement • Complimentary Parking and Meals in Dedicated Employee Restaurant • Preferred Pricing on Food and Beverage, Spa Treatments and Retail Purchases • Management Programs to Progress on Your Career Journey • Health and Wellness Fairs

JOB OVERVIEW

Check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements. Provide information and assistance to all guests and visitors.

REPORTS TO: Front Office Manager/Assistant Front Office Manager.


WORK ENVIRONMENT:

Front Desk and Back Office Areas, Guest Rooms and all Public Areas.

KEY RELATIONSHIPS:


Internal: Staff in Front Desk area, Bell/Door, Transportation, PBX Staff, Concierge, Reservations, Hotel Assistant Managers, Sales & Catering, Housekeeping, Restaurants, Accounting, Engineering, and Security.

External: Hotel guests/visitors, Tour company representatives, Limousine service personnel, other hotels.

QUALIFICATIONS

Essential:

  • High school graduate or equivalent vocational training certificate.
  • Computer basic arithmetic.
  • Fluency in English both verbally and non-verbally.
  • Provide legible communication and directions.
  • Ability to:
  • perform job functions with attention to detail, speed and accuracy.
  • prioritize and organize.
  • be a clear thinker, remaining calm and resolving problems using good judgment.
  • follow directions thoroughly.
  • understand guest’s service needs.
  • work cohesively with co-workers as part of a team.
  • work with minimal supervision.
  • maintain confidentiality of guest information and pertinent hotel data.
  • Ability to input and access information in the property management system/computers/point of sales system.

Desirable:

  • Some college or training in Hospitality Industry.
  • Previous experience as Front Desk Agent.
  • Previous cashiering experience.
  • Fluency in a foreign language, preferably Spanish/Russian/Portuguese.
  • Ability to suggestively sell.
  • Certification in CPR.
  • Previous guest relations training.
PHYSICAL ABILITIES

Essential:

  1. 1. Frequent standing and walking throughout shift.
  2. 2. Endure various physical movements throughout the work areas.
  3. 3. Reach overhead and extension up to 30 inches complete tasks at different levels.
  4. 4. Remain in stationary position for up to 8 hours throughout work shift.
  5. 5. Satisfactorily communicate with guests, management and co-workers to their understanding.
  • Load and unload luggage from point of origin to destination.
  • Lift, transfer and store heavy objects up to 60 pounds
  • Occasional kneeling, pushing, pulling and lifting
  • Occasional ascending or descending ladders, stairs and ramps


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