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Reservationist Jobs (NOW HIRING)

Crew NY

Reservationist

New York, NY · On-site

$20 - $27/hr

Crew is seeking a Reservationist to join a growing, experience-focused team; calling all people passionate about making people happy! VENUE Crew Crew is an innovative hospitality group that creates ...

BANDANA

Reservationist

Manhattan, NY

$25/hr

Reservationist Momofuku Ko is hiring for a Reservationist Position in East Village, New York City. Base pay starts at $25/hr. #TransparentPay #TransparentSalaries #NYCJobs #SalaryTransparency ...

Fantasy Springs Resort Casino

RESERVATIONIST

Indio, CA · On-site

$17.50 - $22.75/hr

Requirements To perform this job successfully, the Reservationist must be able to perform each individual job duty satisfactorily. The following competencies are required: * Customer Service ...

Fantasy Springs Resort Casino

RESERVATIONIST

Indio, CA · On-site

$17.50 - $22.75/hr

To perform this job successfully, the Reservationist must be able to perform each individual job duty satisfactorily. The following competencies are required: * Customer Service - Fantasy Springs ...

Crew NY

Reservationist

Manhattan, NY · On-site

$18.75 - $24.50/hr

Crew is seeking a Reservationist to join a growing, experience-focused team; calling all people passionate about making people happy! VENUE Crew Crew is an innovative hospitality group that creates ...

Pastis Miami

Reservationist

Miami, FL · On-site

$16.25 - $21.25/hr

We are seeking a dynamic Reservationist with a genuine sense of warmth and hospitality to join our team!  This position offers a comprehensive package including: * A Competitive Hourly Rate * Paid ...

Fantasy Springs Resort Casino

RESERVATIONIST

Indio, CA

$17.50 - $22.75/hr

Requirements To perform this job successfully, the Reservationist must be able to perform each individual job duty satisfactorily. The following competencies are required: * Customer Service ...

Fantasy Springs Resort Casino

RESERVATIONIST

Indio, CA · On-site

$17.50 - $22.75/hr

Requirements To perform this job successfully, the Reservationist must be able to perform each individual job duty satisfactorily. The following competencies are required: * Customer Service ...

Verde Canyon Railroad

Reservationist

Clarkdale, AZ

$16 - $21/hr

Job Type Full-time Description Reservationist Company: Verde Canyon Railroad Location: Clarkdale, Arizona Reports to: Reservations Manager Classification: Non-exempt, Hourly, Full-time/Part-time ...

Adventures on the Gorge

Reservationist

Fayetteville, WV

$12.25 - $16/hr

RESERVATIONIST Leading the World Outdoors Adventures on the Gorge's company vision statement is intended to be interpreted in multiple ways. First, it illustrates our need to be the best at what we ...

Grove Bay Hospitality Group

Reservationist

Miami, FL · On-site

$14 - $17/hr

As a Reservationist, you will be responsible for ensuring seamless coordination of reservations, providing exceptional customer service, and assisting in the overall operations of multiple ...

Verde Canyon Railroad

Reservationist

Clarkdale, AZ · On-site

$16 - $21/hr

Job Type Full-time Description Reservationist Company: Verde Canyon Railroad Location: Clarkdale, Arizona Reports to: Reservations Manager Classification: Non-exempt, Hourly, Full-time/Part-time ...

Grove Bay Hospitality Group

Reservationist

Miami, FL · On-site

$14 - $17/hr

As a Reservationist, you will be responsible for ensuring seamless coordination of reservations, providing exceptional customer service, and assisting in the overall operations of multiple ...

Inns of Aurora Resort & Spa

Reservationist

Aurora, NY

$18 - $25/hr

Job Title Reservationist $18-25 hourly depending on experience. This position does have the option to be a hybrid position but does require in person training. Inns Of Aurora, LLC Core Values While ...

Tavistock Restaurant Collection

Reservationist

Orlando, FL

$15.75 - $20.75/hr

As a Reservationist, you will be responsible for managing reservations, ensuring smooth and efficient operations and providing excellent customer service. The ideal candidate should have excellent ...

Landry's

Reservationist

Manhattan, NY

$22 - $24/hr

Reservationist (Upscale / Fine Dining) This isn't just your next job - it's your opportunity to be part of an amazing team that delivers on our promise to meet and exceed our guest's experience the ...

Madden

Reservationist

Brainerd, MN · On-site

$14 - $15/hr

Reservationist Brainerd, MN 56401 Overview Salary Range $14.00 - $15.00 Hourly Position Type Seasonal Full-Time Job Overview Madden's is an award-winning resort, located on more than 1,000 acres ...

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Reservationist information

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$10

$18

$24

How much do reservationist jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for reservationist in the United States is $18.82, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.39 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Reservationist, and why are they important?

To thrive as a Reservationist, you need strong organizational abilities, attention to detail, and customer service skills, often supported by a high school diploma or equivalent. Familiarity with reservation management systems, booking software, and telephone systems is typically required. Exceptional communication, problem-solving, and multitasking skills help Reservationists handle inquiries and resolve issues efficiently. These abilities are crucial for ensuring smooth booking processes, client satisfaction, and operational efficiency.

What Is a Reservationist?

A reservationist books reservations for customers and answers various customer questions. Many reservationists work for hotels, but you can also work at a resort, airline, or restaurant. In this career, you take reservations over the phone or online, so experience with customer service is important. You need to know about services and products that your organization offers, and you need excellent communication skills. To complete the reservation, one of your duties is to accept payment and have the qualifications to process check, cash, and credit card payments. You need to have the skills to handle standard office equipment, such as a computer, phone, and copy machine.

What are some common challenges faced by reservationists, and how can they be managed effectively?

Reservationists often handle high call volumes, manage last-minute changes, and resolve booking conflicts, which can be stressful during peak periods. Effective time management, attention to detail, and strong communication skills are essential for balancing multiple reservations and ensuring customer satisfaction. Familiarity with reservation systems and proactive problem-solving can help address issues quickly and maintain a smooth workflow. Team collaboration also plays a key role, as reservationists frequently coordinate with front desk staff, sales, and management to accommodate special requests and optimize bookings.

What does a Reservationist do?

A Reservationist is responsible for managing and processing reservations for services such as hotels, restaurants, or transportation. They handle customer inquiries, provide information about availability, pricing, and policies, and book reservations using specialized software or systems. Additionally, Reservationists may assist with changes or cancellations to existing bookings and ensure customer satisfaction throughout the reservation process. Strong communication and organizational skills are essential in this role.

What is the difference between Reservationist vs Front Desk Agent?

AspectReservationistFront Desk Agent
Primary RoleHandles reservations, booking, and scheduling for clients or guestsManages guest check-in/out, provides information, and handles inquiries
Work EnvironmentHotels, restaurants, travel agenciesHotels, resorts, hospitality venues
CredentialsCustomer service skills, sometimes reservation software knowledgeCustomer service skills, often hospitality or hotel experience

While both Reservationists and Front Desk Agents work in hospitality settings, Reservationists focus primarily on booking and scheduling, whereas Front Desk Agents handle guest check-in/out and provide general assistance. The roles often overlap but serve distinct functions within the guest experience.

More about Reservationist jobs
What cities are hiring for Reservationist jobs? Cities with the most Reservationist job openings:
Who are the top companies hiring for Reservationist jobs? The top employers for Reservationist jobs are:
What states have the most Reservationist jobs? States with the most job openings for Reservationist jobs include:
What are popular job titles related to Reservationist jobs? For Reservationist jobs, the most frequently searched job titles are:
Reservationist jobs near you
Infographic showing various Reservationist job openings in the United States as of May 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Temporary. Highlights an 96% Physical, and 4% Remote job distribution, with an average salary of $39,144 per year, or $18.8 per hour.

Reservationist

Crew NY

New York, NY • On-site

$20 - $27/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Crew is seeking a Reservationist to join a growing, experience-focused team; calling all people passionate about making people happy!
VENUE
Crew
Crew is an innovative hospitality group that creates and operates experience focused restaurants and nautical ventures in New York and beyond.
With a focus on stunning locations, committed employees, engaged leadership, and appealing food and beverage offerings, Crew has created an outstanding work environment with leading industry pay and great opportunities for advancement.
Crew is built on a simple premise: creating experiences that we love and sharing them with the world. Whether it's sipping cocktails on a historic schooner overlooking New York Harbor or enjoying sustainable oysters in a cozy New Orleans hideaway, we focus on making the places we wish existed.
Crew's award-winning restaurants include Grand Banks (Tribeca), Holywater (Tribeca), Pilot (Brooklyn Heights), High Tide (Dumbo), Drift In (West Village), Island Oyster, (Governors Island), and Seaworthy (New Orleans). And there are more on the way.
Crew's flagship restaurant, Grand Banks, was named "The Absolute Best Waterfront Restaurant in New York" by New York Magazine, one of the "Best Waterfront Restaurants in the World" by CNN Travel, "Best Outdoor Dining in New York City" by The Village Voice, "Best Oyster Bar in New York City" by The New York Observer, and one of the "Three Best Bars in New York" by Conde Nast Traveler.
Seaworthy topped Eater's monthly Heatmap of New Orleans Restaurants for six months post opening, and was named "Seafood Restaurant of the Year" by New Orleans Magazine, and one of New Orleans "Five Best New Restaurants" by the Times Picayune.
Vogue has named Grand Banks, Island Oyster, and Pilot the top three places to drink outside in New York City; AM New York named Pilot the Best Boat Bar in New York City; and Island Oyster was nominated for a James Beard Foundation Award for Restaurant Design.
Holywater, Crew's most recent venture, spent it's first six months on Eaters list of NYC's Hottest New Cocktail bars and it's launch was celebrated by The New York Times, Town & Country, Elle Decor, and more. https://crewny.com/
DETAILS
Job Overview
Position Summary
The Reservationist will set the tone for the entire guest experience through initial contact and relationship development, and assist with guest relations requests, needs, and concerns. The Reservationist will work closely with the Guest Services team, Event Sales team, and venue management to ensure the restaurant maximizes each guest experience from beginning to end, and ensure all guests are satisfied with their experience.
The perfect candidate is an effective and gracious communicator, reliable, willing to learn, and eager to provide excellent hospitality. The Reservationist must maintain a high level of integrity and be thoughtful, detail oriented, and willing to go the extra mile to comprehensively assist guests.
Key Responsibilities: Direct communication to mediate guest concerns and make reservations over the phone, in person, and virtually. The Reservationist is responsible for optimizing communication and maximizing business performance through effective reservation management. The Reservationist also plays an integral role with the Event Sales lifecycle, offering administrative support to event bookings.
Essential Duties & Responsibilities
  • Communicate with venue management daily
  • Interact with guests with positivity and composure in all circumstances
  • Maintain knowledge of restaurant concepts, location, transportation, management team, etc.
  • Monitor and respond to all communications; provide friendly, knowledgeable assistance to phone call and email inquiries
  • Navigate unsatisfied guest concerns while escalating serious issues to upper management
  • Perform administrative tasks including but not limited to billing, digital organization, and scheduling
  • Provide administrative support to the Event Sales team with organization of BEOs and the execution of other administrative tasks
  • Uphold established culture and values of Company
Minimum Qualifications
  • Ability to multi-task
  • Ability to perform essential job functions when working in a high business volume, fast-paced environment
  • Excellent verbal communication skills
  • Excellent written communication skills
  • Experience with restaurant event planning a plus
  • Organizational skills
  • Familiarity with restaurant event booking and coordination a plus
  • Proficiency with computer-based technologies (familiarity with Google Suite, Toast POS, and Sevenrooms a plus)
Physical Demands and Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the functions of this job, an employee must walk, stand, or remain stationary during entire the shift. Employee must be able to continuously reach, bend, lift, carry, stoop and wipe with the potential for slipping or tripping. Employee must frequently wash their hands and lift or move up to 35 pounds.
Benefits
  • Paid Safe and Sick Leave
  • Commuter Benefits
  • Employee Discount

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