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Reservationist Jobs (NOW HIRING)

RATP Dev USA

Reservationist

Lexington, KY

$14.50 - $19/hr

As a reservationist you will be responsible for maintaining the continuity, efficiency and effectiveness of Paratransit service by scheduling rides. Provide timely, accurate, and courteous customer ...

RATP DEV USA

Reservationist

Lexington, KY · On-site

$14.50 - $19/hr

Description As a reservationist you will be responsible for maintaining the continuity, efficiency and effectiveness of Paratransit service by scheduling rides. Provide timely, accurate, and ...

Monarch Collective

Reservationist

Gulf Shores, AL · On-site

$14.50 - $19/hr

Reservationist Job Type: Full-time We are seeking a highly organized and detail-oriented Reservationist to join our team. The Reservationist will be responsible for managing reservations, ensuring ...

Blue Swell

Reservationist

Panama City Beach, FL · On-site

$16/hr

Join Blue Swell as a Reservationist in Panama City Beach, FL! Are you ready to be the first point of contact for vacationers looking to create unforgettable memories? At Blue Swell, we specialize in ...

Crew NY

Reservationist

New York, NY · On-site

$20 - $27/hr

Crew is seeking a Reservationist to join a growing, experience-focused team; calling all people passionate about making people happy! VENUE Crew Crew is an innovative hospitality group that creates ...

Fantasy Springs Resort Casino

RESERVATIONIST

Indio, CA · On-site

$17.50 - $22.75/hr

To perform this job successfully, the Reservationist must be able to perform each individual job duty satisfactorily. The following competencies are required: * Customer Service - Fantasy Springs ...

PHILADELPHIA TRUCK PARTS

Reservationist

Philadelphia, PA · On-site

$30 - $35/hr

Reservationist - Full Time PHILADELPHIA TRUCK PARTS | 8803 Torresdale Avenue Philadelphia Truck Parts is looking for a detail-oriented and customer-focused Reservationist to join our dynamic team. In ...

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Fantasy Springs Resort Casino

RESERVATIONIST

Indio, CA

$17.50 - $22.75/hr

Requirements To perform this job successfully, the Reservationist must be able to perform each individual job duty satisfactorily. The following competencies are required: * Customer Service ...

Fantasy Springs Resort Casino

RESERVATIONIST

Indio, CA · On-site

$17.50 - $22.75/hr

Requirements To perform this job successfully, the Reservationist must be able to perform each individual job duty satisfactorily. The following competencies are required: * Customer Service ...

Grove Bay Hospitality Group

Reservationist

Miami, FL · On-site

$14 - $17/hr

As a Reservationist, you will be responsible for ensuring seamless coordination of reservations, providing exceptional customer service, and assisting in the overall operations of multiple ...

Greek Peak Mountain Resort

Reservationist

Cortland, NY · On-site

$16/hr

Hope Lake Lodge & Indoor Waterpark is seeking a detail-oriented Reservationist to join our hospitality team! You'll be the voice of the resort, creating unforgettable guest experiences from the very ...

Pastis Miami

Reservationist

Miami, FL

$16.25 - $21.25/hr

We are seeking a dynamic Reservationist with a genuine sense of warmth and hospitality to join our team!  This position offers a comprehensive package including: * A Competitive Hourly Rate * Paid ...

Pastis Miami

Reservationist

Miami, FL · On-site

$16.25 - $21.25/hr

We are seeking a dynamic Reservationist with a genuine sense of warmth and hospitality to join our team!  This position offers a comprehensive package including: * A Competitive Hourly Rate * Paid ...

Sea Oats

Be Seen First

Reservationist

Destin, FL · On-site

$18 - $19/hr

Friendly and detail-oriented Reservationist responsible for managing guest reservations, answering phone calls and e-mails, providing information about accommodations and services, and ensuring ...

Tavistock Restaurant Collection

Reservationist

Orlando, FL · On-site

$15 - $19.50/hr

As a Reservationist, you will be responsible for managing reservations, ensuring smooth and efficient operations and providing excellent customer service. The ideal candidate should have excellent ...

Zero Bond NY

Reservationist

Manhattan, NY · On-site

$22 - $24/hr

The Reservationist is primarily responsible for taking reservations and communicating guest inquiries accurately and in a timely fashion. The Reservationist also follows up with every reservation to ...

RATP Dev USA

Reservationist Scheduler

Woodfin, NC

$16 - $21/hr

The Reservationist Scheduler plays a vital role in ensuring efficient and customer-focused scheduling of ADA paratransit services. This position is responsible for handling trip reservations ...

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Reservationist information

See salary details

$10

$18

$24

How much do reservationist jobs pay per hour?

As of Jul 21, 2026, the average hourly pay for reservationist in the United States is $18.82, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.39 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Reservationist, and why are they important?

To thrive as a Reservationist, you need strong organizational abilities, attention to detail, and customer service skills, often supported by a high school diploma or equivalent. Familiarity with reservation management systems, booking software, and telephone systems is typically required. Exceptional communication, problem-solving, and multitasking skills help Reservationists handle inquiries and resolve issues efficiently. These abilities are crucial for ensuring smooth booking processes, client satisfaction, and operational efficiency.

What Is a Reservationist?

A reservationist books reservations for customers and answers various customer questions. Many reservationists work for hotels, but you can also work at a resort, airline, or restaurant. In this career, you take reservations over the phone or online, so experience with customer service is important. You need to know about services and products that your organization offers, and you need excellent communication skills. To complete the reservation, one of your duties is to accept payment and have the qualifications to process check, cash, and credit card payments. You need to have the skills to handle standard office equipment, such as a computer, phone, and copy machine.

What are some common challenges faced by reservationists, and how can they be managed effectively?

Reservationists often handle high call volumes, manage last-minute changes, and resolve booking conflicts, which can be stressful during peak periods. Effective time management, attention to detail, and strong communication skills are essential for balancing multiple reservations and ensuring customer satisfaction. Familiarity with reservation systems and proactive problem-solving can help address issues quickly and maintain a smooth workflow. Team collaboration also plays a key role, as reservationists frequently coordinate with front desk staff, sales, and management to accommodate special requests and optimize bookings.

What does a Reservationist do?

A Reservationist is responsible for managing and processing reservations for services such as hotels, restaurants, or transportation. They handle customer inquiries, provide information about availability, pricing, and policies, and book reservations using specialized software or systems. Additionally, Reservationists may assist with changes or cancellations to existing bookings and ensure customer satisfaction throughout the reservation process. Strong communication and organizational skills are essential in this role.

What is the difference between Reservationist vs Front Desk Agent?

AspectReservationistFront Desk Agent
Primary RoleHandles reservations, booking, and scheduling for clients or guestsManages guest check-in/out, provides information, and handles inquiries
Work EnvironmentHotels, restaurants, travel agenciesHotels, resorts, hospitality venues
CredentialsCustomer service skills, sometimes reservation software knowledgeCustomer service skills, often hospitality or hotel experience

While both Reservationists and Front Desk Agents work in hospitality settings, Reservationists focus primarily on booking and scheduling, whereas Front Desk Agents handle guest check-in/out and provide general assistance. The roles often overlap but serve distinct functions within the guest experience.

More about Reservationist jobs
What cities are hiring for Reservationist jobs? Cities with the most Reservationist job openings:
Who are the top companies hiring for Reservationist jobs? The top employers for Reservationist jobs are:
What states have the most Reservationist jobs? States with the most job openings for Reservationist jobs include:
What are popular job titles related to Reservationist jobs? For Reservationist jobs, the most frequently searched job titles are:
Reservationist jobs near you
Infographic showing various Reservationist job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 21% Part Time, and 1% Temporary. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $39,144 per year, or $18.8 per hour.
Reservationist

Reservationist

RATP Dev USA

Lexington, KY

$14.50 - $19/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 17 days ago

RATP Dev USA rating

6.2

Company rating: 6.2 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

63rd of 77 rated public transport

Job description

As a reservationist you will be responsible for maintaining the continuity, efficiency and effectiveness of Paratransit service by scheduling rides. Provide timely, accurate, and courteous customer assistance and information services to the passengers of the Paratransit Division and the general public.

Responsibilities of the Reservationist

  • Ability to follow instructions and apply acquired knowledge in responding to inquiries and requests to schedule service.
  • Work requires reservationist to exercise judgment and make decisions within the limits of established policies, procedures and guidelines.
  • Reservationist are expected to exercise patience and discretion in a demanding call center environment.
  • Work involves a large amount of verbal communication, by telephone or TDD, with a diverse group of individuals.
  • Perform all other duties assigned by supervisor or management.

Benefits of the Reservationist

  • Vacation
  • Sick time
  • Life & Accident Insurance
  • Medical, Dental, and Vison Insurance
  • Wellness Program
  • Retirement savings plan (401 K)

What RATP Dev USA employees say

Pay

Hours and flexibility

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