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Reservation Supervisor Jobs (NOW HIRING)

YOTEL

Reservation Supervisor

Miami, FL

The Reservation Supervisor oversees the daily operations of the reservations department, ensuring accurate booking procedures, rate management, and exceptional guest service. This role monitors room ...

Marriott International

Reservation Clerk

Honolulu, HI · On-site

$27.82 - $34.78/hr

POSITION SUMMARY Process all reservation requests, changes, and cancellations received by phone ... No supervisory experience. License or Certification: None At Marriott International, we are ...

Marriott

Reservation Clerk

Honolulu, HI · On-site

POSITION SUMMARY Process all reservation requests, changes, and cancellations received by phone ... No supervisory experience. License or Certification: None At Marriott International, we are ...

Marriott

Reservation Clerk

Honolulu, HI

$27.82 - $34.78/hr

Identify guest reservation needs and determine appropriate room type. Verify availability of room ... No supervisory experience. License or Certification: None At Marriott International, we are ...

Marriott

Reservation Sales Agent

Grapevine, TX · On-site

$13.75 - $18/hr

POSITION SUMMARY Process all reservation requests, changes, and cancellations received by phone ... No supervisory experience. License or Certification: None At Marriott International, we are ...

Marriott

Reservations Clerk

Snowmass Village, CO · On-site

POSITION SUMMARY Process all reservation requests, changes, and cancellations received by phone ... No supervisory experience. License or Certification: None At Marriott International, we are ...

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Reservation Supervisor information

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$29K

$59.8K

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How much do reservation supervisor jobs pay per year?

As of Jun 6, 2026, the average yearly pay for reservation supervisor in the United States is $59,773.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,500.00 and $70,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Reservation Supervisor, and why are they important?

To thrive as a Reservation Supervisor, you need expertise in reservation management, customer service, and staff supervision, typically supported by experience in hospitality or travel and a relevant degree or diploma. Familiarity with property management systems (PMS), central reservation systems (CRS), and booking software is crucial. Strong leadership, problem-solving abilities, and effective communication are standout soft skills for this position. These skills ensure efficient reservation operations, high guest satisfaction, and smooth team coordination in a competitive hospitality environment.

How does a Reservation Supervisor typically collaborate with other departments to ensure smooth operations?

As a Reservation Supervisor, you will frequently coordinate with front office, sales, and housekeeping teams to ensure guest bookings are managed efficiently and special requests are accommodated. This role often involves daily meetings or briefings to communicate updates on occupancy, group bookings, or VIP arrivals. Effective collaboration helps prevent overbooking, ensures accurate communication of guest needs, and supports seamless guest experiences. Building strong interdepartmental relationships is key to resolving challenges quickly and maintaining high service standards.

What are Reservation Supervisors?

Reservation Supervisors are professionals responsible for overseeing the reservations department in hotels, airlines, or other travel and hospitality organizations. They manage a team of reservation agents, ensure bookings are processed accurately, handle customer inquiries or complaints, and coordinate with other departments to optimize occupancy and guest satisfaction. Reservation Supervisors also prepare reports, monitor performance, and implement procedures to improve efficiency and service quality.

What is the difference between Reservation Supervisor vs Reservation Agent?

AspectReservation SupervisorReservation Agent
CredentialsHigh school diploma; experience in reservations; leadership skillsHigh school diploma; customer service skills; familiarity with reservation systems
Work EnvironmentSupervises reservation team; administrative tasks; trainingHandles customer inquiries; processes reservations; interacts directly with clients
Industry UsageHotels, airlines, travel agenciesHotels, airlines, travel agencies
Search & ComparisonOften compared for leadership roles in reservationsCommonly searched for direct reservation duties

The Reservation Supervisor oversees reservation teams, manages schedules, and ensures quality service, while Reservation Agents handle direct customer interactions and booking processes. Both roles are essential in the reservations industry, but they differ mainly in responsibility level and scope of duties.

More about Reservation Supervisor jobs
What states have the most Reservation Supervisor jobs? States with the most job openings for Reservation Supervisor jobs include:
What job categories do people searching Reservation Supervisor jobs look for? The top searched job categories for Reservation Supervisor jobs are:
What are popular job titles related to Reservation Supervisor jobs? For Reservation Supervisor jobs, the most frequently searched job titles are:
Reservation Supervisor jobs near you
Infographic showing various Reservation Supervisor job openings in the United States as of May 2026, with employment types broken down into 99% Full Time, and 1% Temporary. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $59,773 per year, or $28.7 per hour.

Reservation Supervisor

YOTEL

Miami, FL

Full-time

Posted 7 days ago

Job description

The Reservation Supervisor oversees the daily operations of the reservations department, ensuring accurate booking procedures, rate management, and exceptional guest service. This role monitors room inventory, and works closely with revenue and front office teams to maximize occupancy and revenue.

Responsiblities:

  • Monitor call quality and reservation accuracy

  • Oversee room reservations via phone, email, and online channels

  • Ensure accurate entry of reservations into the OPERA system

  • Handle complex bookings, group reservations, and VIP requests

  • Resolve guest inquiries, complaints, and special requests professionally

  • Monitor room availability, rates, and inventory

  • Assist with rate loading and system updates

  • Work closely with Revenue Management to maximize occupancy and ADR

  • Review daily pickup, cancellations, and no-show reports

  • Prepare daily and weekly reservation reports

  • Ensure compliance with hotel policies and procedures

  • Maintain knowledge of hotel services, promotions, and packages

  • Support Front Office operations as needed

Apply