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Reservation Specialist Jobs (NOW HIRING)

Lyons HR

Reservation Specialist

Knoxville, TN · On-site

Reservation Specialist The Reservation Specialist is responsible for managing the reservation process from inquiry through move-out while delivering exceptional customer service. This role serves as ...

Beds-N-Biscuits

Reservation Specialist

Wheat Ridge, CO · On-site

$20/hr

Reservation Specialist - Pet Care Concierge Wheat Ridge, CO | $20/hr + Tips + Bonus Potential | PTO | Employee Discounts | Fun, Dog-Loving Team Do you have a knack for building relationships and ...

NashvilleHR

Reservation Specialist

Nashville, TN · On-site

$17/hr

Reservation Specialist Department: Hospitality Reports to: Hospitality Manager Classification: Part-Time; Hourly; Non-Exempt Type: In-person About the Position The Reservation Specialist at Belle ...

Pet Care Plus

Reservation Specialist

Chicago, IL

$17.50 - $20/hr

Join Our Team as a Reservation Specialist at Pet Care Plus! Are you passionate about pets and people? Do you love turning conversations into meaningful connections? At Pet Care Plus, we're looking ...

Beds-n-Biscuits

Reservation Specialist

Lakewood, CO · On-site

$20/hr

Reservation Specialist - Pet Care Concierge Wheat Ridge, CO | $20/hr + Tips + Bonus Potential | PTO | Employee Discounts | Fun, Dog-Loving Team Do you have a knack for building relationships and ...

Beds-n-Biscuits

Reservation Specialist

Wheat Ridge, CO · On-site

$20/hr

Reservation Specialist - Pet Care Concierge Wheat Ridge, CO | $20/hr + Tips + Bonus Potential | PTO | Employee Discounts | Fun, Dog-Loving Team Do you have a knack for building relationships and ...

Lyons HR, LLC

Reservation Specialist

Knoxville, TN · On-site

Position SummaryThe Reservation Specialist is responsible for managing the reservation process from inquiry through move-out while delivering exceptional customer service. This role serves as the ...

Canine Cabana LLC

Reservation Specialist

Riverview, FL · On-site

A DAY IN THE LIFE AS A RESERVATION SPECIALIST * You are the "voice" of our business. * You are always respectful and professional in all your interactions. * You take inbound phone calls from current ...

Better Talent

Reservation Specialist

South Haven, MI · On-site

$21 - $25/hr

Position Summary Beachwalk Properties is seeking a detail-oriented and guest-focused Reservation Specialist to join our team in South Haven, MI. In this role, you will serve as the first point of ...

Canine Cabana LLC

Reservation Specialist

Tampa, FL

A DAY IN THE LIFE AS A RESERVATION SPECIALIST * You are the "voice" of our business. * You are always respectful and professional in all your interactions. * You take inbound phone calls from current ...

Canine Cabana LLC

Reservation Specialist

Valrico, FL · On-site

A DAY IN THE LIFE AS A RESERVATION SPECIALIST * You are the "voice" of our business. * You are always respectful and professional in all your interactions. * You take inbound phone calls from current ...

Canine Cabana LLC

Reservation Specialist

Gibsonton, FL · On-site

A DAY IN THE LIFE AS A RESERVATION SPECIALIST * You are the "voice" of our business. * You are always respectful and professional in all your interactions. * You take inbound phone calls from current ...

Canine Cabana LLC

Reservation Specialist

Tampa, FL

A DAY IN THE LIFE AS A RESERVATION SPECIALIST * You are the "voice" of our business. * You are always respectful and professional in all your interactions. * You take inbound phone calls from current ...

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Reservation Specialist information

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$11

$23

$46

How much do reservation specialist jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for reservation specialist in the United States is $23.75, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $29.09 per hour, depending on experience, location, and employer.

What is the difference between Reservation Specialist vs Customer Service Representative?

AspectReservation SpecialistCustomer Service Representative
CredentialsHigh school diploma; some roles may require hospitality or travel certificationsHigh school diploma; customer service training often preferred
Work EnvironmentHotels, airlines, travel agencies, call centersRetail, call centers, corporate offices
Employer & IndustryHospitality, travel, tourismVarious industries including retail, telecom, finance
Primary FocusBooking reservations, managing schedulesAssisting customers, resolving issues

While both roles involve communication and customer interaction, Reservation Specialists focus on booking and managing reservations within the hospitality and travel industries. Customer Service Representatives handle a broader range of customer inquiries across multiple sectors. The roles often require similar skills but differ in their specific responsibilities and work environments.

What is a reservation specialist?

Reservation Specialists are professionals who assist customers in making reservations for services such as hotels, flights, rental cars, restaurants, or events. They handle booking requests, answer questions about availability and pricing, and ensure customer information is accurately recorded. Reservation Specialists may work over the phone, online, or in person, and often use specialized reservation software. Their goal is to provide excellent customer service and ensure a smooth booking process.

What are the most common challenges faced by reservation specialists in managing bookings during peak seasons?

During peak seasons, Reservation Specialists often encounter challenges such as handling high call volumes, managing overbookings, and accommodating last-minute changes. Effective multitasking and clear communication are essential to ensure customer satisfaction while maintaining accuracy in reservation systems. It's also common to work closely with other departments, like sales and operations, to resolve conflicts and optimize guest experiences. Being adaptable and solution-oriented helps Reservation Specialists navigate these demanding periods successfully.

What are the key skills and qualifications needed to thrive as a reservation specialist?

To thrive as a Reservation Specialist, you need strong customer service skills, attention to detail, and proficiency in reservation and booking procedures, often supported by a high school diploma or equivalent. Familiarity with reservation management software such as OPERA, Amadeus, or other property management systems is typically required. Excellent communication, problem-solving abilities, and patience help you stand out in handling guest inquiries and resolving issues. These skills and qualities are crucial for ensuring smooth booking experiences, maintaining high customer satisfaction, and optimizing occupancy rates.
More about Reservation Specialist jobs
What cities are hiring for Reservation Specialist jobs? Cities with the most Reservation Specialist job openings:
Who are the top companies hiring for Reservation Specialist jobs? The top employers for Reservation Specialist jobs are:
What states have the most Reservation Specialist jobs? States with the most job openings for Reservation Specialist jobs include:
What job categories do people searching Reservation Specialist jobs look for? The top searched job categories for Reservation Specialist jobs are:
What are popular job titles related to Reservation Specialist jobs? For Reservation Specialist jobs, the most frequently searched job titles are:
Reservation Specialist jobs near you
Infographic showing various Reservation Specialist job openings in the United States as of August 2026, with employment types broken down into 84% Full Time, 13% Part Time, and 3% Contract. Highlights an 79% Physical, 2% Hybrid, and 19% Remote job distribution, with an average salary of $49,397 per year, or $23.7 per hour.

Reservation Specialist

Lyons HR

Knoxville, TN • On-site

Other

Posted 24 days ago

Job description

Reservation Specialist

The Reservation Specialist is responsible for managing the reservation process from inquiry through move-out while delivering exceptional customer service. This role serves as the primary point of contact for all clients seeking furnished housing. The position requires strong communication, organization, problem-solving, sales, and customer service skills while collaborating closely with the Account Services Manager and Operations Team.

Essential Responsibilities
  • Respond promptly to phone, email, and online/portal housing inquiries.
  • Prepare housing quotes, proposals, and lease agreements.
  • Convert inquiries into confirmed reservations while achieving occupancy goals.
  • Perform daily follow-ups with leads to convert to reservations.
  • Coordinate move-ins, extensions, transfers, and move-outs.
  • Show apartments to prospective guests/walk-ins
  • Maintain accurate reservation information in company software.
  • Communicate with guests before, during, and after their stay to ensure satisfaction.
  • Coordinate with Field Team/Operations for any special requests, quick turns, bed requests, Housekeeping requests.
  • Build and maintain relationships with corporate clients and other partners.
  • Resolve guest concerns professionally and efficiently.
  • Monitor apartment availability, pricing, and occupancy.
  • Assist with renewals and inventory planning.
  • Maintain detailed notes and documentation on each reservation.
  • Work collaboratively with other departments to ensure seamless guest experiences.
  • Represent Corporate Quarters professionally in all interactions.
  • Perform other duties as assigned.
Qualifications
  • Excellent written and verbal communication skills.
  • Strong customer service and relationship-building abilities.
  • Highly organized with exceptional attention to detail.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Professional, positive, and solution-oriented attitude.
  • Proficient with Microsoft Office and the ability to learn company software.
  • Previous experience in multi-family, hospitality, corporate housing, relocation, sales, or customer service preferred.
Core Competencies
  • Customer Service Excellence
  • Sales & Closing Skills
  • Communication
  • Organization
  • Problem Solving
  • Teamwork
  • Time Management
  • Professionalism
  • Adaptability
Work Schedule & Expectations

• Full-time, Monday through Friday, in office, 8am to 5pm

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About Lyons HR

Sourced by ZipRecruiter

Industry

Human resources consulting services

Company size

11 - 50 Employees

Headquarters location

Florence, AL, US

Year founded

1995

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