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Reservation Clerk Jobs (NOW HIRING)

Marriott

Reservations Clerk

Honolulu, HI

POSITION SUMMARY Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify ...

Marriott International

Reservations Clerk

Honolulu, HI · On-site

$27.82 - $34.78/hr

POSITION SUMMARY Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify ...

Marriott

Senior Reservations Clerk

Washington, DC

POSITION SUMMARY Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs, determine appropriate room type, and verify ...

Point Sebago Resort

Reservations Clerk

Casco, ME · On-site

Answer all incoming reservation calls in a timely manner while projecting a professional, courteous and enthusiastic attitude. * Use a computerized reservation system accurately, enter new ...

The Pueblo of Sandia

RESERVATIONS CLERK

Albuquerque, NM

$16.82 - $18.93/hr

Position Summary This position is responsible for handling hotel room reservation requests for the Sandia Resort & Casino and maintaining communication between customers, guests, and staff. Our ...

Hyatt

Reservation/Rooms Controller

Tysons Corner, VA · On-site

$20 - $23/hr

Control Clerks are primarily responsible for room inventory to maximize selling opportunities at ... Maintain reservation records and ensure data accuracy. * Upsell room categories, packages, and ...

Owens Community College

Advertised Position Title: Cincinnati P & P #392 This posting is exclusively used to capture information for Cincinnati P & P #392 in the skilled trades department.

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How much do reservation clerk jobs pay per hour?

As of Jul 22, 2026, the average hourly pay for reservation clerk in the United States is $15.13, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $16.35 per hour, depending on experience, location, and employer.

What does a reservation clerk do?

A reservation clerk is responsible for managing bookings and reservations for clients, often using computer systems or reservation software. They handle customer inquiries, confirm reservations, update records, and ensure accurate scheduling in environments such as hotels, airlines, or restaurants.

What is the difference between Reservation Clerk vs Front Desk Agent?

AspectReservation ClerkFront Desk Agent
Primary RoleHandles reservations, booking, and scheduling for clients or guestsManages guest check-in/check-out, provides customer service at the front desk
CredentialsHigh school diploma; customer service experienceHigh school diploma; customer service experience
Work EnvironmentHotels, travel agencies, reservation centersHotels, resorts, hospitality industry
Employer & Industry UsageUsed mainly in travel, hospitality, and booking servicesCommon in hospitality, tourism, and accommodation services

While both Reservation Clerks and Front Desk Agents work in the hospitality industry and require similar customer service skills, Reservation Clerks focus primarily on managing reservations and bookings, whereas Front Desk Agents handle guest check-ins, check-outs, and overall front desk operations. Understanding these differences helps job seekers find roles that match their skills and career goals.

What are reservation clerks?

Reservation clerks are professionals responsible for assisting customers in booking and managing reservations for services such as hotels, airlines, car rentals, or events. Their duties typically include answering inquiries, processing bookings, updating reservation records, and providing information about availability, rates, and policies. They often use specialized computer systems and must deliver excellent customer service to ensure a smooth booking experience. Reservation clerks also handle changes or cancellations and may resolve issues related to reservations. This role requires strong communication, organizational, and problem-solving skills.

How much does a reservation clerk earn?

Reservation clerks typically earn an average hourly wage of around $12 to $16, with annual salaries ranging from approximately $25,000 to $35,000. Earnings can vary based on experience, location, and the industry they work in, such as hospitality or transportation. Strong communication skills and familiarity with reservation systems are often required for the role.

What jobs pay 4000 a week without a degree?

Reservation clerks typically do not earn $4,000 a week without specialized experience or high-volume responsibilities. High-paying jobs that can reach this level without a degree often include sales roles, real estate agents, or skilled trades like certain construction or technical positions, which may require certifications or on-the-job training. These roles often involve strong communication skills, sales ability, or technical expertise.

What is the average salary for reservation agents?

The average salary for reservation agents typically ranges from $25,000 to $40,000 per year, depending on experience, location, and the industry. Many reservation clerks also earn additional benefits such as commissions or bonuses based on performance.

What Is a Reservation Clerk?

A reservation clerk works with the staff of an establishment to provide customers with a reserved spot for service. In this position, you communicate with customers verbally and through email, taking down their information so you can change or cancel reservations when necessary. There are usually no educational qualifications, but a prior career in customer service is a plus. As such, you need to have excellent communication skills and the ability to provide outstanding customer experience.

What are the key skills and qualifications needed to thrive as a Reservation Clerk, and why are they important?

To thrive as a Reservation Clerk, you need strong organizational skills, attention to detail, and basic computer literacy, often supported by a high school diploma or equivalent. Familiarity with reservation management systems, phone systems, and office software such as MS Office is typically required. Excellent customer service, clear communication, and problem-solving abilities help set top candidates apart. These skills ensure efficient booking processes, high customer satisfaction, and smooth operations in hospitality or travel settings.

What are some common challenges faced by Reservation Clerks, and how can they be managed effectively?

Reservation Clerks often encounter challenges such as handling high call volumes during peak periods, managing last-minute changes or cancellations, and ensuring accurate data entry to avoid booking errors. Effective communication skills and attention to detail are crucial for resolving customer concerns and maintaining smooth operations. Building familiarity with the reservation system and working closely with team members can help address issues efficiently and improve overall customer satisfaction.
More about Reservation Clerk jobs
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What states have the most Reservation Clerk jobs? States with the most job openings for Reservation Clerk jobs include:
What job categories do people searching Reservation Clerk jobs look for? The top searched job categories for Reservation Clerk jobs are:
What are popular job titles related to Reservation Clerk jobs? For Reservation Clerk jobs, the most frequently searched job titles are:
Reservation Clerk jobs near you
Infographic showing various Reservation Clerk job openings in the United States as of July 2026, with employment types broken down into 63% Full Time, 35% Part Time, 1% Temporary, and 1% Contract. Highlights an 100% Physical job distribution, with an average salary of $31,471 per year, or $15.1 per hour.
Reservations Clerk

Reservations Clerk

Marriott

Honolulu, HI

Full-time

Medical, Life, Retirement, PTO

Posted 28 days ago

Marriott International rating

6.4

Company rating: 6.4 out of 10

Based on 1,178 frontline employees who took The Breakroom Quiz

52nd of 107 rated hotels

Job description

POSITION SUMMARY

Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns.

Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

 
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.This position offers health care benefits, retirement benefits, earned paid time off and/or sick leave, life insurance, disability coverage, and other life and work wellness benefits. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions. Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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