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Reservation Clerk Jobs (NOW HIRING)

POSITION SUMMARY Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify ...

Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and ...

POSITION SUMMARY Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify ...

POSITION SUMMARY Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs, determine appropriate room type, and verify ...

Identify guest reservation needs, determine appropriate room type, and verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate ...

Senior Reservations Clerk

Washington, DC · On-site

$26.40 - $35.20/hr

Identify guest reservation needs, determine appropriate room type, and verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate ...

Answer all incoming reservation calls in a timely manner while projecting a professional, courteous and enthusiastic attitude. * Use a computerized reservation system accurately, enter new ...

RESERVATIONS CLERK

Albuquerque, NM · On-site

$16.82 - $18.93/hr

... room reservation requests for the Sandia Resort & Casino and maintaining communication between customers, guests, and staff. Our philosophy is built on the principles of integrity, fairness ...

Answer all incoming reservation calls in a timely manner while projecting a professional, courteous and enthusiastic attitude. * Use a computerized reservation system accurately, enter new ...

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Reservation Clerk information

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$5

$15

$17

How much do reservation clerk jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for reservation clerk in the United States is $15.13, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $16.35 per hour, depending on experience, location, and employer.

What is the difference between Reservation Clerk vs Front Desk Agent?

AspectReservation ClerkFront Desk Agent
Primary RoleHandles reservations, booking, and scheduling for clients or guestsManages guest check-in/check-out, provides customer service at the front desk
CredentialsHigh school diploma; customer service experienceHigh school diploma; customer service experience
Work EnvironmentHotels, travel agencies, reservation centersHotels, resorts, hospitality industry
Employer & Industry UsageUsed mainly in travel, hospitality, and booking servicesCommon in hospitality, tourism, and accommodation services

While both Reservation Clerks and Front Desk Agents work in the hospitality industry and require similar customer service skills, Reservation Clerks focus primarily on managing reservations and bookings, whereas Front Desk Agents handle guest check-ins, check-outs, and overall front desk operations. Understanding these differences helps job seekers find roles that match their skills and career goals.

What are the duties of a reservation clerk?

A reservation clerk is responsible for managing booking requests, entering reservation details into computer systems, and providing customers with information about availability, rates, and policies. They often handle phone and online inquiries, confirm reservations, and ensure accurate record-keeping to facilitate smooth check-in and check-out processes.

What is a reservation clerk?

A reservation clerk works with the staff of an establishment to provide customers with a reserved spot for service. In this position, you communicate with customers verbally and through email, taking down their information so you can change or cancel reservations when necessary. There are usually no educational qualifications, but a prior career in customer service is a plus. As such, you need to have excellent communication skills and the ability to provide outstanding customer experience.

What are the key skills and qualifications needed to thrive as a reservation clerk, and why are they important?

To thrive as a Reservation Clerk, you need strong organizational skills, attention to detail, and basic computer literacy, often supported by a high school diploma or equivalent. Familiarity with reservation management systems, phone systems, and office software such as MS Office is typically required. Excellent customer service, clear communication, and problem-solving abilities help set top candidates apart. These skills ensure efficient booking processes, high customer satisfaction, and smooth operations in hospitality or travel settings.

What are some common challenges faced by reservation clerks, and how can they be managed effectively?

Reservation Clerks often encounter challenges such as handling high call volumes during peak periods, managing last-minute changes or cancellations, and ensuring accurate data entry to avoid booking errors. Effective communication skills and attention to detail are crucial for resolving customer concerns and maintaining smooth operations. Building familiarity with the reservation system and working closely with team members can help address issues efficiently and improve overall customer satisfaction.
What cities are hiring for Reservation Clerk jobs? Cities with the most Reservation Clerk job openings:
Who are the top companies hiring for Reservation Clerk jobs? The top employers for Reservation Clerk jobs are:
What states have the most Reservation Clerk jobs? States with the most job openings for Reservation Clerk jobs include:
What are popular job titles related to Reservation Clerk jobs? For Reservation Clerk jobs, the most frequently searched job titles are:
Infographic showing various Reservation Clerk job openings in the United States as of August 2026, with employment types broken down into 58% Full Time, 40% Part Time, 1% Temporary, and 1% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $31,471 per year, or $15.1 per hour.

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 16 days ago


Equity LifeStyle Properties rating

6.3

Company rating: 6.3 out of 10

Based on 23 frontline employees who took The Breakroom Quiz

163rd of 202 rated real estate companies


Job description

With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career!
ELS is hiring for the position of Reservation Clerk in Orlando, Florida.
What you'll do:
The Reservation Clerk interacts with customers, takes reservations, offers extended stays and informs customers of special offers for certain properties.
Your job will include:
  • Answer incoming customer service calls promptly, professionally and within established performance standards and criteria.
  • Maintain current knowledge of company services and policies in order to respond correctly to customer inquiries.
  • Verify and enter accurate customer information in order to ensure the integrity of customer paperwork and records.
  • Respond to customer needs, questions or problems in an efficient and thorough manner.
  • Navigate multiple computer systems.

Experience & skills you'll need:
  • High school diploma, or the equivalent.
  • 1+ years of experience in a call center environment.
  • Dedication to exceptional customer service.
  • Excellent written and verbal communications skills.

In return for your excellent skills and abilities, we offer a comprehensive benefits package including: medical, dental, and vision plans, a generous 401(k) employer match, and paid vacations, holidays, and sick time.
We invite you to visit our web site at www.equitylifestyleproperties.com for additional information regarding our exceptional resort communities.
As an Equal Opportunity Employer, we welcome and thank all applicants.

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About Equity LifeStyle Properties

Sourced by ZipRecruiter

Equity LifeStyle Properties, based in Chicago, IL, US, is a leading real estate investment trust (REIT) in the industry. The company specializes in the ownership and operation of high-quality resort communities in the United States and British Columbia. Originated in 1992, it presents a diverse portfolio of over 400 properties, across 33 states and British Columbia. The prime focus of Equity LifeStyle Properties is to provide a fantastic living experience with exceptional amenities and customer service. Their mission is to combine a passion for resort living with a dedication to delivering value to their shareholders, customers, employees, and business partners.

Industry

Real estate

Company size

5,001 - 10,000 Employees

Headquarters location

Chicago, IL, US

Year founded

1992