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Online Reservation Agent Jobs (NOW HIRING)

Reservation Agent

Phoenix, AZ ยท On-site +1

$16 - $19.75/hr

As a Reservation Agent, you will play a key role in ensuring an exceptional booking experience for ... Responsibilities Handle incoming reservation requests via phone, email, and online platforms.

Reservation Agent

Miami, FL ยท On-site +1

$15.25 - $19.25/hr

As a Reservation Agent, you will play a key role in ensuring an exceptional booking experience for ... Responsibilities Handle incoming reservation requests via phone, email, and online platforms.

Reservation Agent

Los Angeles, CA ยท On-site

$19.75 - $21.75/hr

If this sounds like you, then consider joining U-Haul as a Reservation Agent! U-Haul offers a wide range of personal and professional growth within its organization. Under the direction of the ...

Reservation Agent

Los Angeles, CA ยท On-site

$19.75 - $21.75/hr

If this sounds like you, then consider joining U-Haul as a Reservation Agent! U-Haul offers a wide range of personal and professional growth within its organization. Under the direction of the ...

Reservation Agent

Fort Worth, TX ยท On-site

$15.25 - $19.25/hr

If this sounds like you, then consider joining U-Haul as a Reservation Agent! U-Haul offers a wide range of personal and professional growth within its organization. Under the direction of the ...

Reservation Agent

Fort Worth, TX

$15.25 - $19.25/hr

If this sounds like you, then consider joining U-Haul as a Reservation Agent! U-Haul offers a wide range of personal and professional growth within its organization. Under the direction of the ...

Reservation Agent

Fort Worth, TX ยท On-site

$15.25 - $19.25/hr

If this sounds like you, then consider joining U-Haul as a Reservation Agent! U-Haul offers a wide range of personal and professional growth within its organization. Under the direction of the ...

Reservation Agent | RDG

Miami, FL ยท On-site

$15.50 - $19.25/hr

POSITION OVERVIEW The reservation agent embodies the voice of the brand, delivering a polished and ... Manage reservations across phone, email, and online platforms with accuracy and organization

Reservation Agent | RDG

Miami, FL ยท On-site

$15.50 - $19.25/hr

POSITION OVERVIEW The reservation agent embodies the voice of the brand, delivering a polished and ... Manage reservations across phone, email, and online platforms with accuracy and organization

Reservation Agent

Davenport, IA ยท On-site

$15.25 - $19/hr

If this sounds like you, then consider joining U-Haul as a Reservation Manager Agent! U-Haul offers a wide range of personal and professional growth within its organization. Under the direction of ...

Reservation Agent

Eugene, OR ยท On-site

$16 - $20/hr

If this sounds like you, then consider joining U-Haul as a Reservation Manager Agent! U-Haul offers a wide range of personal and professional growth within its organization. Under the direction of ...

Reservation Agent

Cleveland, OH ยท On-site

$15 - $17/hr

If this sounds like you, then consider joining U-Haul as a Reservation Manager Agent! U-Haul offers a wide range of personal and professional growth within its organization. Under the direction of ...

Reservation Agent

San Diego, CA ยท On-site

$18.50 - $20.50/hr

If this sounds like you, then consider joining U-Haul as a Reservation Manager Agent! U-Haul offers a wide range of personal and professional growth within its organization. Under the direction of ...

If this sounds like you, then consider joining U-Haul as a Reservation Manager Agent! U-Haul offers a wide range of personal and professional growth within its organization. Under the direction of ...

Reservation Agent

Oakland, CA ยท On-site

$19.25 - $21.25/hr

If this sounds like you, then consider joining U-Haul as a Reservation Manager Agent! U-Haul offers a wide range of personal and professional growth within its organization. Under the direction of ...

Reservation Agent

Feasterville, PA ยท On-site

$15.25 - $19/hr

If this sounds like you, then consider joining U-Haul as a Reservation Manager Agent! U-Haul offers a wide range of personal and professional growth within its organization. Under the direction of ...

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Online Reservation Agent information

See salary details

$11

$17

$22

How much do online reservation agent jobs pay per hour?

As of Jul 25, 2026, the average hourly pay for online reservation agent in the United States is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Online Reservation Agent vs Phone Reservation Agent?

AspectOnline Reservation AgentPhone Reservation Agent
CredentialsCustomer service skills, basic computer proficiencyCustomer service skills, basic computer proficiency
Work EnvironmentOnline platforms, computer-basedCall centers, phone-based
Industry UsageTravel, hospitality, airlinesTravel, hospitality, airlines
Search/Comparison IntentOnline booking, digital reservationsPhone reservations, call booking

Both roles involve assisting customers with reservations in the travel and hospitality industry. The main difference lies in the method of communication: Online Reservation Agents handle digital bookings via online platforms, while Phone Reservation Agents assist customers over the phone. Skills and credentials are similar, but the work environment varies based on the communication channel used.

How does an Online Reservation Agent typically handle high-volume booking periods and what tools are used to manage workload efficiently?

During peak booking periods, Online Reservation Agents rely on specialized reservation management software to streamline the process and ensure accuracy. They often work closely with team leads and other agents to distribute inquiries and avoid backlogs. Agents also prioritize clear communication with customers and utilize templates or automated responses for common queries, which helps maintain a high standard of service even when demand is high. Adaptability and proficiency with digital tools are essential in managing these busy times effectively.

What are the key skills and qualifications needed to thrive as an Online Reservation Agent, and why are they important?

To thrive as an Online Reservation Agent, you need strong customer service skills, attention to detail, and proficiency in managing bookings, typically supported by a high school diploma or equivalent. Familiarity with reservation management systems, CRM software, and online communication tools is commonly required. Excellent verbal and written communication, problem-solving abilities, and patience help agents stand out when assisting diverse clients. These skills ensure efficient booking processes, high customer satisfaction, and effective problem resolution in a competitive service environment.

What does an Online Reservation Agent do?

An Online Reservation Agent is responsible for assisting customers in booking reservations for services such as hotels, flights, rental cars, or events through online platforms. They handle inquiries, process bookings, provide detailed information about availability and pricing, and resolve issues related to reservations. Their role involves strong communication skills, attention to detail, and familiarity with reservation systems to ensure a smooth and efficient booking experience for customers.
More about Online Reservation Agent jobs
What cities are hiring for Online Reservation Agent jobs? Cities with the most Online Reservation Agent job openings:
What are the most commonly searched types of Reservation Agent jobs? The most popular types of Reservation Agent jobs are:
What states have the most Online Reservation Agent jobs? States with the most job openings for Online Reservation Agent jobs include:
Infographic showing various Online Reservation Agent job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 94% Full Time, 3% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $36,284 per year, or $17.4 per hour.

Reservation Agent

STWHJ

Phoenix, AZ โ€ข On-site, Remote

$16 - $19.75/hr

Full-time

Posted 17 days ago


Job description

We are a fast-growing company dedicated to creating seamless, customized experiences for our clients. Were looking for a highly organized and creative Itineraries Specialist to design and coordinate unique and memorable journeys for our clients.

Key Responsibilities:

Design personalized itineraries tailored to each clients needs and preferences.

Research destinations, activities, and experiences to create unique recommendations.

Manage schedules and bookings for accommodations, transportation, and activities.

Provide clients with detailed itineraries and ensure all arrangements are confirmed.

Handle adjustments or changes with professionalism and efficiency.

What Were Looking For:

Excellent organizational and multitasking skills.

Strong communication and problem-solving abilities.

A passion for creating meaningful and well-planned experiences.

Ability to work independently and meet deadlines.

Prior experience in planning or coordinating itineraries is a plus (training provided for the right candidate).

What We Offer:

Flexible remote work opportunities.

Comprehensive training and ongoing support.

A collaborative and rewarding work environment.

Competitive pay and opportunities for growth.

Description

We are seeking a dedicated and detail-oriented Reservation Agent to join our team in the hospitality industry. This remote position is available to candidates from all educational backgrounds and experience levels. As a Reservation Agent, you will play a key role in ensuring an exceptional booking experience for our guests. You will be responsible for handling reservations, providing information about our services, and maintaining our booking system efficiently. The ideal candidate thrives in a fast-paced environment and possesses excellent customer service skills.

Responsibilities

Handle incoming reservation requests via phone, email, and online platforms.

Provide accurate information regarding hotel services and availability.

Update and maintain the booking system with current reservation details.

Resolve customer inquiries and issues in a timely manner.

Process payment information and confirm reservations with guests.

Collaborate with other departments to ensure a seamless guest experience.

Track and report on reservation trends and guest feedback.

Requirements

High school diploma or equivalent (ANY educational background accepted).

Proficient in computer applications and booking systems.

Strong verbal and written communication skills.

Excellent customer service and interpersonal skills.

Ability to work independently and as part of a team.

Previous experience in hospitality or customer service is a plus, but not required.