ZipRecruiter

Log In

1

Online Reservation Agent Jobs (NOW HIRING)

McAllister Towing

Reservation Agent

Manhattan, NY · On-site

$18.92/hr

Reservation Agent Since 1883, The Bridgeport Port Jefferson (BPPJ) Ferry has proudly served the Bridgeport and Port Jefferson communities as the trusted maritime transportation provider. Our mission ...

McAllister Towing

Reservation Agent

Port Jefferson, NY · On-site

$18.92/hr

Reservation Agent Since 1883, The Bridgeport Port Jefferson (BPPJ) Ferry has proudly served the Bridgeport and Port Jefferson communities as the trusted maritime transportation provider. Our mission ...

HB Travels

Reservation Agent

$16.50 - $20.50/hr

Reservation Agent Mason, New Hampshire, United States About the Job Reservation Agent We are seeking a motivated and detail-oriented Reservation Agent to join our growing travel team. In this role ...

McAllister Towing

Reservation Agent

Manhattan, NY · On-site

$18.92/hr

Reservation Agent Reports to: The Reservation Agent is responsible and accountable to the Reservation Supervisor. Supervises: None Description of Duties: The Reservation Agent books all customer ...

McAllister Towing

Reservation Agent

Manhattan, NY · On-site

$18.92/hr

Reservation Agent Reports to: The Reservation Agent is responsible and accountable to the Reservation Supervisor. Supervises: None Description of Duties: The Reservation Agent books all customer ...

HB Travels

Reservation Agent

Mason, NH · On-site

$16.50 - $20.75/hr

About the job Reservation Agent We are seeking a motivated and detail-oriented Reservation Agent to join our growing travel team. In this role, you'll assist clients with planning and booking their ...

Mountain Capital Partners

Reservation Agent

Brian Head, UT · On-site

$13.50 - $17/hr

Reservation Agent Brian Head Resort - BRIAN HEAD, UT 84719 Reservation Agent - Winter 2026/2027 Location: Brian Head Resort | Department: Ticketing (Sales) Type: Seasonal | Start Date: November 2026 ...

Premiere 1 Limousine

Reservation Agent

Middletown, PA · On-site

$15.50 - $19.25/hr

Reservation Agent For 20 years, Premiere #1 Limousine Service has provided luxury transportation services in the Harrisburg, Hershey, York, Lancaster, Gettysburg and Carlisle areas. If you're looking ...

U-Haul

Reservation Agent

Hyattsville, MD · On-site

$17 - $19/hr

Reservation Agent U-Haul is looking for someone who enjoys being part of a team, provides outstanding customer service, is results-oriented and wants to work in a fast-paced environment where each ...

U-Haul

Reservation Agent

Southampton, PA · On-site

$15.50 - $19.25/hr

Reservation Agent U-Haul is looking for someone who enjoys being part of a team, provides outstanding customer service, is results-oriented and wants to work in a fast-paced environment where each ...

U-Haul

Reservation Agent

Oceanside, CA · On-site

$18.50 - $20.50/hr

Reservation Agent U-Haul is looking for someone who enjoys being part of a team, provides outstanding customer service, is results-oriented and wants to work in a fast-paced environment where each ...

U-Haul

Reservation Agent

Los Angeles, CA · On-site

$19.75 - $21.75/hr

If this sounds like you, then consider joining U-Haul as a Reservation Agent! U-Haul offers a wide range of personal and professional growth within its organization. Under the direction of the ...

U-Haul

Reservation Agent

Los Angeles, CA · On-site

$19.75 - $21.75/hr

If this sounds like you, then consider joining U-Haul as a Reservation Agent! U-Haul offers a wide range of personal and professional growth within its organization. Under the direction of the ...

Mountain Capital Partners

Reservation Agent

Brian Head, UT · On-site

$14 - $14.50/hr

Reservation Agent - Winter 2026/2027 Location: Brian Head Resort Department: Ticketing (Sales) Type: Seasonal Start Date: November 2026 End Date: April 2027 Great with people and love getting others ...

MOUNTAIN CAPITAL PARTNERS

Reservation Agent

Brian Head, UT · On-site

$14 - $14.50/hr

Reservation Agent - Winter 2026/2027 Location: Brian Head Resort | Department: Ticketing (Sales) Type: Seasonal | Start Date: November 2026 | End Date: April 2027 Great with people and love getting ...

Shore Lodge Whitetail, LLC

Reservation Agent

Mccall, ID · On-site

$15.75 - $19.75/hr

Reservation Agent The Reservationist holds responsibility for conveying a positive and ... Monitor and enter on-line booking and cancellations * Add enhancements/amenities to guests' stay ...

next page

Showing results 1-20

All JobsTravel JobsTravel Services JobsTicketing Agent JobsOnline Reservation Agent Jobs

Online Reservation Agent information

See salary details

$11

$17

$22

How much do online reservation agent jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for online reservation agent in the United States is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What does an online reservation agent do?

An Online Reservation Agent is responsible for assisting customers in booking reservations for services such as hotels, flights, rental cars, or events through online platforms. They handle inquiries, process bookings, provide detailed information about availability and pricing, and resolve issues related to reservations. Their role involves strong communication skills, attention to detail, and familiarity with reservation systems to ensure a smooth and efficient booking experience for customers.

What are the key skills and qualifications needed to thrive as an online reservation agent?

To thrive as an Online Reservation Agent, you need strong customer service skills, attention to detail, and proficiency in managing bookings, typically supported by a high school diploma or equivalent. Familiarity with reservation management systems, CRM software, and online communication tools is commonly required. Excellent verbal and written communication, problem-solving abilities, and patience help agents stand out when assisting diverse clients. These skills ensure efficient booking processes, high customer satisfaction, and effective problem resolution in a competitive service environment.

How does an online reservation agent typically handle high-volume booking periods and what tools are used to manage workload efficiently?

During peak booking periods, Online Reservation Agents rely on specialized reservation management software to streamline the process and ensure accuracy. They often work closely with team leads and other agents to distribute inquiries and avoid backlogs. Agents also prioritize clear communication with customers and utilize templates or automated responses for common queries, which helps maintain a high standard of service even when demand is high. Adaptability and proficiency with digital tools are essential in managing these busy times effectively.

What is the difference between Online Reservation Agent vs Phone Reservation Agent?

AspectOnline Reservation AgentPhone Reservation Agent
CredentialsCustomer service skills, basic computer proficiencyCustomer service skills, basic computer proficiency
Work EnvironmentOnline platforms, computer-basedCall centers, phone-based
Industry UsageTravel, hospitality, airlinesTravel, hospitality, airlines
Search/Comparison IntentOnline booking, digital reservationsPhone reservations, call booking

Both roles involve assisting customers with reservations in the travel and hospitality industry. The main difference lies in the method of communication: Online Reservation Agents handle digital bookings via online platforms, while Phone Reservation Agents assist customers over the phone. Skills and credentials are similar, but the work environment varies based on the communication channel used.

How to become an online reservation agent?

To become an online reservation agent, candidates typically need a high school diploma or equivalent and strong communication and customer service skills. Experience with reservation systems or related software, such as booking platforms, can be beneficial, and some employers may require training or certification in specific tools or procedures.
More about Online Reservation Agent jobs

What cities are hiring for Online Reservation Agent jobs?

Cities with the most Online Reservation Agent job openings:

What are the most commonly searched types of Reservation Agent jobs?

The most popular types of Reservation Agent jobs are:

What states have the most Online Reservation Agent jobs?

States with the most job openings for Online Reservation Agent jobs include:

What are popular job titles related to Online Reservation Agent jobs?

For Online Reservation Agent jobs, the most frequently searched job titles are:

Online Reservation Agent jobs near you
Infographic showing various Online Reservation Agent job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 62% Full Time, 34% Part Time, 1% Temporary, and 2% Contract. Highlights an 82% Physical, 1% Hybrid, and 17% Remote job distribution, with an average salary of $36,284 per year, or $17.4 per hour.

Reservation Agent

Manhattan, NY • On-site

McAllister Towing
Water Transportation • 501 - 1,000 employees
Learn more about McAllister Towingexternal

$18.92/hr

Other

Posted 19 days ago

Job description

Reservation Agent

Since 1883, The Bridgeport Port Jefferson (BPPJ) Ferry has proudly served the Bridgeport and Port Jefferson communities as the trusted maritime transportation provider. Our mission is to offer a safe, reliable, and enjoyable ferry experience for passengers transiting the Long Island Sound barrier.

BPPJ Ferry is seeking two highly qualified individuals to serve as a Reservation Agent (one Full-Time and one Part-Time). Duties and responsibilities are outlined below:

Reservation Agent

Reports to:

The Reservation Agent is responsible and accountable to the Reservation Supervisor.

Supervises:

None

Description of Duties:

The Reservation Agent books all customer reservations and handles customer service.

Respond to customer need, answer questions, planning travel itineraries and resolve customer issues over the phone.

Make reservations for customers on the telephone.

Verify credit cards and screen calls for transferring.

Other duties as assigned.

Minimum Requirements:

Must have completed 10th grade

Proficient in Microsoft Office.

Must pass background screening.

Must be willing to work weekend, holidays, day and evening shifts.

Physical Requirements:

Ability to operate a computer terminal, telephones and standard office equipment.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Salary: (Hourly) - $18.92 an hour

FLSA Status: Non-Exempt

This position description does not promise or imply that the functions listed are the only duties to be performed or that the position may not change or be eliminated. Employees are always expected to follow their supervisor's instructions and to perform the tasks requested by their supervisors.

Equal Employment Opportunity Employer:

We are an Equal Employment Opportunity ("EEO") Employer.

It has been and will continue to be a fundamental policy of The Bridgeport & Port Jefferson Steamboat Company not to discriminate on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, domestic violence victim status, sexual orientation, age, national origin, alienage or citizenship status, veteran or military status, disability, medical condition, genetic information, caregiver status, unemployment status or any other characteristic prohibited by federal, state and/or local laws.

This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination.

Apply