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Online Reservation Agent Jobs (NOW HIRING)

Reservation Agent

$16.50 - $20.50/hr

Reservation Agent Mason, New Hampshire, United States About the Job Reservation Agent We are seeking a motivated and detail-oriented Reservation Agent to join our growing travel team. In this role ...

Reservation Agent

Mason, NH · On-site

$16.50 - $20.75/hr

About the job Reservation Agent We are seeking a motivated and detail-oriented Reservation Agent to join our growing travel team. In this role, you'll assist clients with planning and booking their ...

Reservation Agent Hôtel Barrière Le Fouquet's SoHo, 456 Greenwich St Base pay starts at $24/hr Min. base wage: $24.00/hr Est. base annual: $47,424 Est. base weekly: $912/wk Est. base monthly: $3 ...

Reservation Agent

Middletown, PA · On-site

$15.50 - $19.25/hr

Reservation Agent For 20 years, Premiere #1 Limousine Service has provided luxury transportation services in the Harrisburg, Hershey, York, Lancaster, Gettysburg and Carlisle areas. If you're looking ...

Reservation Agent

Southampton, PA · On-site

$15.50 - $19.25/hr

Reservation Agent U-Haul is looking for someone who enjoys being part of a team, provides outstanding customer service, is results-oriented and wants to work in a fast-paced environment where each ...

Reservation Agent

Hyattsville, MD · On-site

$17 - $19/hr

Reservation Agent U-Haul is looking for someone who enjoys being part of a team, provides outstanding customer service, is results-oriented and wants to work in a fast-paced environment where each ...

Reservation Agent

Oceanside, CA · On-site

$18.50 - $20.50/hr

Reservation Agent U-Haul is looking for someone who enjoys being part of a team, provides outstanding customer service, is results-oriented and wants to work in a fast-paced environment where each ...

Reservation Agent

Pompano Beach, FL · On-site

$15.50 - $19.25/hr

Reservation Agent Shifts Thursday Saturday Monday 2-7pm Friday 3-8pm Sunday 12pm-5pm U-Haul is looking for someone who enjoys being part of a team, provides outstanding customer service, is results ...

Reservation Agent

Los Angeles, CA · On-site

$19.75 - $21.75/hr

If this sounds like you, then consider joining U-Haul as a Reservation Agent! U-Haul offers a wide range of personal and professional growth within its organization. Under the direction of the ...

Reservation Agent

Los Angeles, CA · On-site

$19.75 - $21.75/hr

If this sounds like you, then consider joining U-Haul as a Reservation Agent! U-Haul offers a wide range of personal and professional growth within its organization. Under the direction of the ...

Reservation Agent

Mccall, ID

$15.75 - $19.75/hr

Description RESERVATION AGENT SUMMARY: The Reservationist holds responsibility for conveying a ... Monitor and enter on-line booking and cancellations * Add enhancements/amenities to guests' stay ...

Reservation Agent

Mccall, ID · On-site

$15.75 - $19.75/hr

RESERVATION AGENT SUMMARY: The Reservationist holds responsibility for conveying a positive and ... Monitor and enter on-line booking and cancellations * Add enhancements/amenities to guests' stay ...

Reservation Agent

San Diego, CA · On-site

$18.50 - $20.50/hr

If this sounds like you, then consider joining U-Haul as a Reservation Manager Agent! U-Haul offers a wide range of personal and professional growth within its organization. Under the direction of ...

Reservation Agent

San Diego, CA · On-site

$18.50 - $20.50/hr

If this sounds like you, then consider joining U-Haul as a Reservation Manager Agent! U-Haul offers a wide range of personal and professional growth within its organization. Under the direction of ...

Reservation Agent

Davenport, IA

$15.25 - $19/hr

If this sounds like you, then consider joining U-Haul as a Reservation Manager Agent! U-Haul offers a wide range of personal and professional growth within its organization. Under the direction of ...

Reservation Agent

Mccall, ID · On-site

$15.75 - $19.75/hr

Job Type Full-time Description RESERVATION AGENT SUMMARY: The Reservationist holds responsibility ... Monitor and enter on-line booking and cancellations * Add enhancements/amenities to guests' stay ...

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Online Reservation Agent information

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$17

$22

How much do online reservation agent jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for online reservation agent in the United States is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What does an online reservation agent do?

An Online Reservation Agent is responsible for assisting customers in booking reservations for services such as hotels, flights, rental cars, or events through online platforms. They handle inquiries, process bookings, provide detailed information about availability and pricing, and resolve issues related to reservations. Their role involves strong communication skills, attention to detail, and familiarity with reservation systems to ensure a smooth and efficient booking experience for customers.

What are the key skills and qualifications needed to thrive as an online reservation agent?

To thrive as an Online Reservation Agent, you need strong customer service skills, attention to detail, and proficiency in managing bookings, typically supported by a high school diploma or equivalent. Familiarity with reservation management systems, CRM software, and online communication tools is commonly required. Excellent verbal and written communication, problem-solving abilities, and patience help agents stand out when assisting diverse clients. These skills ensure efficient booking processes, high customer satisfaction, and effective problem resolution in a competitive service environment.

How does an online reservation agent typically handle high-volume booking periods and what tools are used to manage workload efficiently?

During peak booking periods, Online Reservation Agents rely on specialized reservation management software to streamline the process and ensure accuracy. They often work closely with team leads and other agents to distribute inquiries and avoid backlogs. Agents also prioritize clear communication with customers and utilize templates or automated responses for common queries, which helps maintain a high standard of service even when demand is high. Adaptability and proficiency with digital tools are essential in managing these busy times effectively.

What is the difference between Online Reservation Agent vs Phone Reservation Agent?

AspectOnline Reservation AgentPhone Reservation Agent
CredentialsCustomer service skills, basic computer proficiencyCustomer service skills, basic computer proficiency
Work EnvironmentOnline platforms, computer-basedCall centers, phone-based
Industry UsageTravel, hospitality, airlinesTravel, hospitality, airlines
Search/Comparison IntentOnline booking, digital reservationsPhone reservations, call booking

Both roles involve assisting customers with reservations in the travel and hospitality industry. The main difference lies in the method of communication: Online Reservation Agents handle digital bookings via online platforms, while Phone Reservation Agents assist customers over the phone. Skills and credentials are similar, but the work environment varies based on the communication channel used.

How to become an online reservation agent?

To become an online reservation agent, candidates typically need a high school diploma or equivalent and strong communication and customer service skills. Experience with reservation systems or related software, such as booking platforms, can be beneficial, and some employers may require training or certification in specific tools or procedures.
More about Online Reservation Agent jobs

What cities are hiring for Online Reservation Agent jobs?

Cities with the most Online Reservation Agent job openings:

What are the most commonly searched types of Reservation Agent jobs?

The most popular types of Reservation Agent jobs are:

What states have the most Online Reservation Agent jobs?

States with the most job openings for Online Reservation Agent jobs include:

Infographic showing various Online Reservation Agent job openings in the United States as of August 2026, with employment types broken down into 64% Full Time, 34% Part Time, and 2% Contract. Highlights an 78% Physical, 1% Hybrid, and 21% Remote job distribution, with an average salary of $36,284 per year, or $17.4 per hour.

Reservation Agent

Jamestown, KY • On-site


Suntex Marina Investors, LLC
Water Transportation • 51 - 200 employees

4.3

Company rating: 4.3 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

172nd of 175 rated vehicle equipment hire

People enjoy working here

Respectful managers


$15/hr

Temporary

This job post has expired today. Applications are no longer accepted.


Job description

JOB Posting

JOB TITLE: Reservation Agent

DEPARTMENT: Rental Boats

REPORTS TO: Circle of Boating Manager/ General Manager

POSITION PURPOSE:

The Reservation Agent is responsible for carrying out reservation operations for the marina, with a primary focus on customer service and their rental requirements. This role involves engaging with customers both over the phone and in person at the marina, always prioritizing exceptional service. The Reservation Agent is expected to maintain a professional company image in all forms of communication. Given the fast-paced nature of the environment, the ability to work under pressure is essential.

DUTIES AND RESPONSIBILITIES:
  1. Schedule reservations, inputting all check-in and check-out dates and times into the company reservations system.
  2. Provide the highest level of customer and guest service by promptly addressing all requests from customers and their rental needs
  3. Answer online inquires and responds to these inquires in a timely manner
  4. Performs opening and closing job duties
EDUCATION AND EXPERIENCE:
  1. Excellent customer service skills – known as someone who goes above and beyond
  2. Ability to answer phones in a professional manner
  3. Must have a positive attitude
  4. Must have highly effective communication skills and time management skills
WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
  1. Must be able to independently lift, carry, push, and pull up to thirty (30) pounds
  2. Must be able to swim or be willing to wear a personal flotation device in instances of emergency
  1. Must be able to perform simple grasping, fine manipulation, and repetitive hand & arm movements frequently, and squeezing & overhead reaching occasionally
  2. Must be able to work flexible hours based on the needs of the property to include weekends and holidays as needed.

STATEMENT OF PURPOSE

This document provides descriptive information about the above Suntex Marinas position. Work actually performed by incumbents in this position may vary. Although this document may be used for recruiting, staffing, or career planning, the information contained herein should only be used as a guideline or recommendation for the content of and qualifications for this position. An individual’s ability to meet the qualifications and capabilities described in this document is not a guarantee of employment or promotion. Suntex Marinas reserves the right to make changes to this document as deemed necessary without providing advance written notice.

Suntex Marinas provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, veteran status, or any other consideration made unlawful by federal, state, or local laws. Suntex Marinas is committed to providing reasonable accommodation for qualified applicants, and employees with disabilities to ensure they enjoy equal access to all employment opportunities and benefits of employment as required by the Americans with Disabilities Act.



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