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Reservations Sales Agent Jobs (NOW HIRING)

Salamander Hospitality

Reservation Agent

Middleburg, VA · On-site

$14.50 - $18.25/hr

Reservations Sales Agent Salamander Middleburg | Middleburg, VA Luxury Hospitality Sales | Reservations | Commission Opportunity About Salamander Middleburg Located in the heart of Virginia ...

White Lodging Careers

Reservations Agent

Saratoga, WY · On-site

$15 - $18.75/hr

This is a hospitality sales role - we are open to qualified candidates with relevant hospitality ... As a Reservations Agent, you will be the first point of contact for guests exploring the Brush ...

White Lodging Services Corp

Reservations Agent

Saratoga, WY · On-site +1

$15 - $18.75/hr

This is a remote-friendly hospitality sales role - we are open to qualified remote candidates with ... As a Reservations Agent, you will be the first point of contact for guests exploring the Brush ...

Montage International

Sales Reservations Agent

Park City, UT · On-site

$15.75 - $20.50/hr

Sales Reservations Agent The Reservations Agent serves as the voice of the hotel when guests first call or visit the property to inquire about booking. This role requires the Agent to take guest ...

Montage International

Sales Reservations Agent

Park City, UT · On-site

$15.75 - $20.50/hr

Sales Reservations Agent SUMMARY The Reservations Agent serves as the voice of the hotel when guests first call or visit the property to inquire about booking. This role requires the Agent to take ...

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Reservations Sales Agent information

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How much do reservations sales agent jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for reservations sales agent in the United States is $16.99, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.75 per hour, depending on experience, location, and employer.

What does a reservations sales agent do?

A Reservations Sales Agent is responsible for assisting customers with booking reservations for services such as flights, hotels, car rentals, or other travel-related needs. They handle inquiries via phone, email, or online chat, provide information about availability, pricing, and policies, and help customers select the best options for their needs. Additionally, they process payments, update reservation systems, and may resolve any issues or changes related to bookings. This role requires excellent communication skills, attention to detail, and strong customer service abilities.

What are the key skills and qualifications needed to thrive as a reservations sales agent?

To thrive as a Reservations Sales Agent, you need strong communication skills, attention to detail, and a customer service mindset, often supported by a high school diploma or equivalent. Familiarity with reservation management software, booking systems like Sabre or Amadeus, and basic computer proficiency is typically required. Excellent interpersonal skills, adaptability, and the ability to handle stress help agents stand out in high-volume, customer-focused environments. These skills ensure accurate bookings, positive guest experiences, and maximized sales opportunities for the organization.

How does a reservations sales agent typically collaborate with other departments to ensure a smooth guest experience?

Reservations Sales Agents frequently coordinate with front desk staff, housekeeping, and management to confirm room availability, accommodate special requests, and resolve booking discrepancies. Effective communication and teamwork are essential, as agents often relay important guest preferences or last-minute changes to relevant departments. This collaboration helps ensure that guests receive accurate information and a seamless check-in experience, which is vital for maintaining high customer satisfaction.

What is the difference between Reservations Sales Agent vs Customer Service Representative?

AspectReservations Sales AgentCustomer Service Representative
CredentialsHigh school diploma; sales and reservation trainingHigh school diploma; customer service skills training
Work EnvironmentTravel, hospitality, airline, or hotel settingsCall centers, retail, or service industries
Employer & IndustryHotels, airlines, travel agenciesRetail stores, telecom, banking
Primary FocusBooking reservations, selling servicesHandling inquiries, resolving issues

Reservations Sales Agents focus on booking and selling travel or accommodation services, often in hospitality or airline industries. Customer Service Representatives handle general inquiries and support across various sectors. While both roles require strong communication skills, Reservations Sales Agents emphasize sales and reservations, whereas Customer Service Reps prioritize customer support and issue resolution.

Who are the top companies hiring for Reservations Sales Agent jobs?

The top employers for Reservations Sales Agent jobs are:

What states have the most Reservations Sales Agent jobs?

States with the most job openings for Reservations Sales Agent jobs include:

What are popular job titles related to Reservations Sales Agent jobs?

For Reservations Sales Agent jobs, the most frequently searched job titles are:

Reservations Sales Agent jobs near you
Infographic showing various Reservations Sales Agent job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, 19% Part Time, and 1% Contract. Highlights an 78% Physical, 1% Hybrid, and 21% Remote job distribution, with an average salary of $35,349 per year, or $17 per hour.

Reservations Sales Agent | Full Time

Carneros Resort and Spa

Napa, CA • On-site

$21 - $21.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 14 days ago

Job description

Reports To: Director of Reservations

Classification: Full time, Non-Exempt

POSITION OVERVIEW

The Reservation Sales Agent at Carneros Resort and Spa is responsible for managing guest reservations and providing exceptional customer service. This role involves handling inquiries, booking reservations, and ensuring a seamless experience for guests from the initial inquiry to their arrival. The ideal candidate is detail-oriented, has excellent communication skills, and is capable of multitasking in a fast-paced environment.

*This is an hourly position + Incentives*

KEY RESPONSIBILITIES

Reservations Management

  • Handle incoming reservation inquiries via phone, email, and online booking platforms.
  • Provide information to guests regarding room availability, rates, dining reservations and amenities.
  • Book reservations accurately and efficiently, ensuring all guest preferences and special requests are noted.
  • Process payments and send confirmation details to guests.
  • Manage and update reservation records, including changes, cancellations, and special requests.

Customer Service

  • Provide exceptional customer service by addressing guest inquiries and resolving any issues promptly.
  • Assist guests with pre-arrival arrangements and ensure all special requests are communicated to the relevant departments.
  • Maintain a high level of guest satisfaction by following up on reservations and ensuring a smooth booking process.

Collaboration

  • Coordinate with the Front Office, Housekeeping, and other departments to ensure guest needs are met.
  • Participate in team meetings and contribute to the continuous improvement of reservation processes.

Technology & Systems

  • Utilize the SMS platform and other reservation systems to manage bookings and generate reports.
  • Stay informed about current promotions, packages, and resort offerings to provide accurate information to guests.
  • Ensure all reservation-related data is properly documented and used to inform business decisions.

Qualifications

  • High School diploma or equivalent; a degree in Hospitality or a related field is preferred.
  • Minimum of 1-2 years of experience in reservations, customer service, or a related field, preferably in a luxury hotel or resort.
  • Strong communication and interpersonal skills with a focus on guest service.
  • Proficiency in reservation systems and Microsoft Office Suite.
  • Ability to multitask and prioritize in a fast-paced environment.
  • Availability to work flexible hours, including weekends and holidays as needed.

TOTAL COMPENSATION

  • Base Salary + Incentive
  • Medical, Dental & Vision Insurance
  • Health and Dependent Care FSA Options
  • Life Insurance, Short-Term Disability and Long-Term Disability
  • Critical Illness, Cancer, Hospital Indemnity and Accident Supplemental Insurance
  • 401k with Employer Match
  • Paid Time Off (PTO) & Sick Leave