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Reservations Sales Agent Jobs (NOW HIRING)

Salamander Hospitality

Reservation Agent

Middleburg, VA · On-site

$20/hr

Reservations Sales Agent Salamander Middleburg | Middleburg, VA Luxury Hospitality Sales | Reservations | Commission Opportunity About Salamander Middleburg Located in the heart of Virginia ...

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Grand Beach Hotel

Reservations Agent

Miami Beach, FL

$15.75 - $19.75/hr

Sales & Marketing Job Summary The Reservations Agent will handle all incoming calls with efficiency and professionalism, be able to make reservations, and cancellations, and answer questions on rates ...

feg

Reservations Agent

Santa Barbara, CA

$17.75 - $22.25/hr

The Reservation Agent is responsible for handling the day-to-day reservation operations in a ... Work closely with several departments in coordinating reservations, sales and rate strategy.

Canyon Ranch

Reservations Sales Consultant

Tucson, AZ

$13 - $16.75/hr

Answers all incoming reservations calls for Tucson, Lenox and Woodside properties and promotes ... Proactively maintains a relationship with our Canyon Ranch customer base and makes/books sales ...

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Reservations Sales Agent information

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How much do reservations sales agent jobs pay per hour?

As of Jul 25, 2026, the average hourly pay for reservations sales agent in the United States is $16.99, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.75 per hour, depending on experience, location, and employer.

What does a Reservations Sales Agent do?

A Reservations Sales Agent is responsible for assisting customers with booking reservations for services such as flights, hotels, car rentals, or other travel-related needs. They handle inquiries via phone, email, or online chat, provide information about availability, pricing, and policies, and help customers select the best options for their needs. Additionally, they process payments, update reservation systems, and may resolve any issues or changes related to bookings. This role requires excellent communication skills, attention to detail, and strong customer service abilities.

What is the difference between Reservations Sales Agent vs Customer Service Representative?

AspectReservations Sales AgentCustomer Service Representative
CredentialsHigh school diploma; sales and reservation trainingHigh school diploma; customer service skills training
Work EnvironmentTravel, hospitality, airline, or hotel settingsCall centers, retail, or service industries
Employer & IndustryHotels, airlines, travel agenciesRetail stores, telecom, banking
Primary FocusBooking reservations, selling servicesHandling inquiries, resolving issues

Reservations Sales Agents focus on booking and selling travel or accommodation services, often in hospitality or airline industries. Customer Service Representatives handle general inquiries and support across various sectors. While both roles require strong communication skills, Reservations Sales Agents emphasize sales and reservations, whereas Customer Service Reps prioritize customer support and issue resolution.

What are the key skills and qualifications needed to thrive as a Reservations Sales Agent, and why are they important?

To thrive as a Reservations Sales Agent, you need strong communication skills, attention to detail, and a customer service mindset, often supported by a high school diploma or equivalent. Familiarity with reservation management software, booking systems like Sabre or Amadeus, and basic computer proficiency is typically required. Excellent interpersonal skills, adaptability, and the ability to handle stress help agents stand out in high-volume, customer-focused environments. These skills ensure accurate bookings, positive guest experiences, and maximized sales opportunities for the organization.

How does a Reservations Sales Agent typically collaborate with other departments to ensure a smooth guest experience?

Reservations Sales Agents frequently coordinate with front desk staff, housekeeping, and management to confirm room availability, accommodate special requests, and resolve booking discrepancies. Effective communication and teamwork are essential, as agents often relay important guest preferences or last-minute changes to relevant departments. This collaboration helps ensure that guests receive accurate information and a seamless check-in experience, which is vital for maintaining high customer satisfaction.
Who are the top companies hiring for Reservations Sales Agent jobs? The top employers for Reservations Sales Agent jobs are:
What states have the most Reservations Sales Agent jobs? States with the most job openings for Reservations Sales Agent jobs include:
What are popular job titles related to Reservations Sales Agent jobs? For Reservations Sales Agent jobs, the most frequently searched job titles are:
Reservations Sales Agent jobs near you
Infographic showing various Reservations Sales Agent job openings in the United States as of July 2026, with employment types broken down into 95% Full Time, 3% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $35,349 per year, or $17 per hour.

Reservation Agent

Salamander Hospitality

Middleburg, VA • On-site

$20/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 2 days ago

Job description

Here's an Indeed-optimized version that incorporates high-ranking hospitality and reservations keywords while remaining engaging and attractive to candidates.

Reservations Sales Agent

Salamander Middleburg | Middleburg, VA

Luxury Hospitality Sales | Reservations | Commission OpportunityAbout Salamander Middleburg

Located in the heart of Virginia's renowned horse and wine country, Salamander Middleburg is a Forbes Five-Star and AAA Five Diamond luxury resort offering an exceptional guest experience through personalized service, world-class accommodations, award-winning dining, and unforgettable experiences.

At Salamander Middleburg, our Service Professionals are the foundation of our success. We are passionate about creating memorable experiences for our guests while providing rewarding career opportunities, competitive benefits, and a culture built on teamwork, respect, and excellence.

If you enjoy luxury hospitality, sales, customer service, and helping guests plan unforgettable stays, we'd love to meet you.

Position Summary

Salamander Middleburg is seeking an energetic, service-driven Reservations Sales Agent to join our Reservations team.

As the first point of contact for many of our guests, you will provide exceptional customer service while converting inquiries into reservations. You'll assist guests with booking accommodations, spa experiences, dining, packages, and special promotions while maximizing revenue through consultative selling and upselling opportunities.

This position offers competitive hourly pay plus commission, allowing high performers to increase their earnings.

What You'll Do

  • Answer inbound reservation calls and emails while delivering Forbes Five-Star service.

  • Sell guestrooms, vacation packages, promotions, and resort experiences.

  • Upsell room categories, spa appointments, dining reservations, and resort amenities.

  • Build rapport with guests and identify their travel needs.

  • Process new reservations, modifications, cancellations, and special requests accurately.

  • Maintain detailed guest records using the OPERA Property Management System (PMS).

  • Assist with group reservations, rooming lists, and billing updates.

  • Coordinate with Front Office, Conference Services, Housekeeping, Spa, and other departments to ensure seamless guest experiences.

  • Monitor booking trends, cancellations, arrivals, and occupancy reports.

  • Meet or exceed monthly sales and conversion goals established by leadership.

  • Maintain thorough knowledge of resort amenities, seasonal promotions, dining venues, activities, and local attractions.

What We're Looking ForPreferred Qualifications

  • High School Diploma or GED required

  • Previous experience in:

    • Hotel Reservations

    • Luxury Hospitality

    • Guest Services

    • Front Desk

    • Hotel Sales

    • Customer Service

    • Call Center

    • Travel Industry

  • Experience with OPERA PMS preferred

  • Microsoft Office proficiency (Excel, Word, Outlook)

  • Typing speed of 50+ WPM

  • Excellent verbal and written communication skills

Success in This Role

We're looking for someone who is:

  • Passionate about luxury hospitality

  • Sales-oriented with the ability to confidently recommend upgrades and packages

  • Friendly, professional, and guest-focused

  • Detail-oriented and highly organized

  • Comfortable multitasking in a fast-paced environment

  • A strong communicator and team player

  • Dependable with excellent time management skills

  • Able to work a flexible full-time schedule, including weekends and holidays between 8:00 AM and 8:00 PM

Why Join Salamander Middleburg?Competitive Compensation

  • Hourly Pay

  • Sales Commission

  • Performance Recognition

Outstanding Benefits

  • Medical, Dental & Vision Insurance

  • 401(k) Retirement Plan

  • Paid Time Off

  • Company-Paid Holidays

  • Complimentary Associate Meals

  • Employee Discounts on Rooms, Dining, Spa, Golf, and Retail

  • Career Development & Internal Promotion Opportunities

  • Employee Recognition Programs

Why You'll Love Working Here

Salamander Middleburg is more than a luxury resort—it's a place where careers flourish. Whether you're growing your hospitality career or bringing your reservations and sales expertise to a Forbes Five-Star destination, you'll be part of a team committed to excellence, service, and creating extraordinary guest experiences every day.

Apply today and begin your hospitality career with one of Virginia's premier luxury resorts.

Salamander Collection is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law

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