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Reservation Sales Agent Jobs (NOW HIRING)

EOS Hospitality

Rooms Controller

Marathon, FL · On-site

$15.75 - $19.75/hr

Front Desk or Reservation Sales Agent to be considered. * Knowledge of foreign languages (Spanish, German, and French) will be considered a definite plus. PHYSICAL REQUIREMENTS: On a continuous basis ...

Heritage Companies

Central Reservations Agent

Albuquerque, NM · On-site

$15.50 - $19.50/hr

Central Reservations Agent At Heritage Companies, the culture, spirit, and traditions of New Mexico ... Utilize reservation sales techniques and upselling opportunities to maximize revenue and enhance ...

BANDANA

Reservation Agent

Manhattan, NY · On-site

$24/hr

Reservation Agent Hôtel Barrière Le Fouquet's SoHo, 456 Greenwich St Base pay starts at $24/hr ... Maintain and update guests' information and sales data by reservation procedures. Comply with all ...

Country Inn and Suites/Jonesborough

Be Seen First

Front Desk Agent

Jonesborough, TN · On-site

$14/hr

Responsible for maintaing high occupancy rate and attending to all inbound/outbound reservation sales. * Keeps records of occupied and vacant rooms and guests' accounts. * Processes audit reports and ...

Biltmore Company

$17.09/hr

Reservation Sales and Guest Support Agents are primarily responsible for handling incoming calls to Biltmore that may include, but are not limited to: ticketing and general information; specialty ...

Ocean Place

Reservation Agent-Seasonal

Long Branch, NJ · On-site

$15.92 - $17/hr

Non-Exempt JOB SUMMARY The Reservations Agent is responsible for handling incoming reservation ... Communicate effectively with Sales and Front Office teams regarding group bookings, rooming lists ...

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How much do reservation sales agent jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for reservation sales agent in the United States is $16.99, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.75 per hour, depending on experience, location, and employer.

What is a reservation sales agent?

Reservation Sales Agents are professionals who assist customers in booking travel accommodations such as flights, hotels, rental cars, or tours. They work for airlines, hotels, travel agencies, or car rental companies, handling inquiries via phone, email, or online chat. Their responsibilities include providing information about availability, rates, and policies, as well as processing reservations and handling customer service issues. Strong communication, organizational, and computer skills are essential for success in this role.

Is a reservation sales agent a good job?

A reservation sales agent is a customer service role that involves handling bookings and inquiries, often requiring communication skills and familiarity with reservation systems. The job can offer flexible hours and opportunities for advancement, but may also involve high call volume and repetitive tasks. Overall, it can be a suitable entry-level position for those interested in sales and hospitality industries.

How does a reservation sales agent typically collaborate with other departments to ensure a smooth guest experience?

Reservation Sales Agents work closely with front desk staff, housekeeping, and management to coordinate bookings and accommodate guest needs. They regularly update other departments about special requests, changes, or VIP arrivals to guarantee a seamless stay. Effective communication and teamwork are essential, as agents often relay important information that impacts room assignments, amenities, and overall guest satisfaction.

What is the difference between Reservation Sales Agent vs Customer Service Representative?

AspectReservation Sales AgentCustomer Service Representative
CredentialsHigh school diploma; sales and reservation trainingHigh school diploma; customer service skills
Work EnvironmentCall centers, travel agencies, hotelsCall centers, retail, corporate offices
Industry UsageTravel, hospitality, airlinesVarious industries including retail, telecom, banking
Primary FocusBooking reservations, selling travel productsHandling inquiries, resolving issues, providing info

While both roles involve communication with customers over the phone, Reservation Sales Agents primarily focus on booking reservations and selling travel-related services, whereas Customer Service Representatives handle a broader range of inquiries and support across various industries. The roles share similar skills but differ in their core responsibilities and industry focus.

How do you become a reservation sales agent?

To become a reservation sales agent, candidates typically need a high school diploma or equivalent and strong communication skills. Relevant experience in customer service or sales, familiarity with reservation systems, and the ability to work flexible hours are often preferred by employers.

What are the key skills and qualifications needed to thrive as a reservation sales agent?

To thrive as a Reservation Sales Agent, you need strong communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with reservation software systems, customer relationship management (CRM) tools, and sometimes GDS platforms like Sabre or Amadeus is typically required. Outstanding interpersonal skills, patience, and problem-solving abilities help agents deliver excellent customer experiences and handle diverse inquiries. These competencies are crucial for efficiently managing bookings, maximizing sales, and ensuring customer satisfaction in a competitive hospitality or travel environment.

How much do reservation sales agents make?

Reservation sales agents typically earn an average hourly wage of around $12 to $20, with annual salaries ranging from approximately $25,000 to $45,000. Earnings can vary based on experience, location, and commission opportunities, especially in roles that include sales incentives or bonuses.
What cities are hiring for Reservation Sales Agent jobs? Cities with the most Reservation Sales Agent job openings:
Who are the top companies hiring for Reservation Sales Agent jobs? The top employers for Reservation Sales Agent jobs are:
What states have the most Reservation Sales Agent jobs? States with the most job openings for Reservation Sales Agent jobs include:
What are popular job titles related to Reservation Sales Agent jobs? For Reservation Sales Agent jobs, the most frequently searched job titles are:
Reservation Sales Agent jobs near you
Infographic showing various Reservation Sales Agent job openings in the United States as of August 2026, with employment types broken down into 78% Full Time, 21% Part Time, and 1% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $35,349 per year, or $17 per hour.

Rooms Controller

EOS Hospitality

Marathon, FL • On-site

$15.75 - $19.75/hr

Full-time

Posted 22 days ago

EOS Hospitality rating

6.7

Company rating: 6.7 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

Job description

Reports directly to the Director of Reservations or, in his/her absence, reports to the Reservations Manager, responsibilities and essential job functions include but are not limited to the following.
  • Consistently provide courteous guest service, responding promptly to guest questions, complaints or requests with a friendly, genuinely hospitable and caring attitude.
  • Be fully competent in the Reservation, Front Desk and Revenue Management department standard operating procedures covering all administrative and mechanical aspects of its operation.
  • Manage guest rooms assignments.
  • Assign room according to guest requests and preferences whenever possible.
  • Conduct and review out of order room plans.
  • Strategize a contingency plan in case out of order room affects in house or arriving guest.
  • Daily, Weekly, and Monthly balance of hotel and villa rooms Inventory.
  • Communicate room availability and other information with appropriate departments.
  • Strategize room plan to ensure maximum selling capacities and efficient check-in for guests.
  • Review all group resumes & ensure all appropriate information is communicated to crew members.
  • Be able to participate proficiently in functions outside one's department when called upon.
  • Perform Reservation Department/office posting and filing procedures as directed.
  • Review and execute all internal reservation requests.
  • Act as administrative support to Reservations Department.
  • Become fully familiar with the Resort's seasonal and various package rates.
  • Complete projects in a timely manner as required by the Reservations Director.
  • Provide accurate information to other departments such as house counts, room status or guest service requirements.
  • Responsible for the integrity of house and guest accounts.
  • Ensure compliance with all resort policies and regulations.
  • Provide training duties as requested by the Reservations Director.
  • Provide other services as requested by Reservations Management or other Management

QUALIFICATIONS:
  • Must be neat, clean, well-groomed, courteous, and possess a pleasing personality.
  • Must have a good rapport with people and have a genuine concern for the guest's well-being.
  • Applicants must have a high school diploma, preferably with some college or technical training.
  • One year's experience as a Front Desk/Reservations Supervisor, or at least two years' experience as a
  • Front Desk or Reservation Sales Agent to be considered.
  • Knowledge of foreign languages (Spanish, German, and French) will be considered a definite plus.

PHYSICAL REQUIREMENTS:
On a continuous basis, sitting or standing at a desk for long periods of time in front of a computer screen; intermittently twist to reach equipment or supplies surrounding desk; perform simple grasping and fine manipulation; use telephone and computer keyboard on a daily basis; occasionally lift and carry items weighing up to 50 pounds.
Hawks Cay Resort is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, national origin, age, disability, genetic information, or any other protected characteristic in accordance with applicable federal, state, and local laws.
##INDHC
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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