ZipRecruiter

Log In

1

Reservations Jobs in Minnesota (NOW HIRING)

Grand View Lodge

Reservations Attendant

Nisswa, MN · On-site

$18 - $20/hr

The Reservation Agent plays a crucial role in managing various reservations throughout the resort, encompassing Rooms, Dining, Spa, and Golf. These agents are proactive in sales, characterized by a ...

Choice Hotels

Reservations Coordinator

Minneapolis, MN · On-site

$18 - $23/hr

Reservations Coordinator The role of the Reservations Coordinator is to have the knowledge of the hotel and the technical skill when responding to guest telephone calls and inquiries regarding ...

Choice Hotels

Reservations Coordinator

Bloomington, MN · On-site

$17.25 - $22/hr

Position Summary The role of the Reservations Coordinator is to have the knowledge of the hotel and the technical skill when responding to guest telephone calls and inquiries regarding reservations.

Compass Group

RESERVATIONS COORDINATOR

Minneapolis, MN · On-site

$24 - $24.50/hr

Modifies reservations as needed/and or requested by Connections customers * Processes cancellations in a timely fashion * Delivers consistent customer interactions across e-mail, instant messaging ...

Compass Group USA

RESERVATIONS COORDINATOR

Minneapolis, MN · On-site

$24 - $24.50/hr

Modifies reservations as needed/and or requested by Connections customers * Processes cancellations in a timely fashion * Delivers consistent customer interactions across e-mail, instant messaging ...

Choicehotels

Reservations Coordinator

Bloomington, MN · On-site

$17.25 - $22/hr

Position Summary The role of the Reservations Coordinator is to have the knowledge of the hotel and the technical skill when responding to guest telephone calls and inquiries regarding reservations.

Compass Group

RESERVATIONS COORDINATOR

Minneapolis, MN

$24 - $24.50/hr

Modifies reservations as needed/and or requested by Connections customers * Processes cancellations in a timely fashion * Delivers consistent customer interactions across e-mail, instant messaging ...

Compass Group

RESERVATIONS COORDINATOR

Minneapolis, MN · On-site

$24 - $24.50/hr

Modifies reservations as needed/and or requested by Connections customers * Processes cancellations in a timely fashion * Delivers consistent customer interactions across e-mail, instant messaging ...

Juut Salonspa

Reservation Specialist

Minneapolis, MN · On-site

Reservations Specialist A Reservations Specialist provides exceptional customer service by efficiently managing scheduling, addressing client inquiries, and ensuring a seamless experience for guests ...

next page

Showing results 1-20

All JobsReservations JobsReservations Jobs in Minnesota

Reservations information

See Minnesota salary details

$11

$18

$28

How much do reservations jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for reservations in Minnesota is $18.70, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $20.72 per hour, depending on experience, location, and employer.

What is a reservations agent?

Reservations, as a job title, typically refer to professionals who handle the booking and management of services such as hotel rooms, flights, car rentals, or restaurant tables. Their responsibilities include assisting customers with inquiries, processing bookings, updating reservation systems, and sometimes handling cancellations or special requests. Reservations staff often work in hospitality, travel, or related industries and are essential for ensuring a smooth and efficient booking experience for guests or clients.

What are the key skills and qualifications needed to thrive as a reservations agent?

To thrive as a Reservations Agent, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with reservation systems (like OPERA or Amadeus), booking platforms, and office software is commonly required. Excellent communication, problem-solving abilities, and a calm, courteous demeanor help you stand out in this role. These skills ensure accurate bookings, satisfied customers, and efficient handling of inquiries in a fast-paced hospitality environment.

What are some common challenges faced by reservations agents, and how can they be overcome?

Reservations agents often encounter challenges such as managing high call volumes during peak times, handling last-minute booking changes, and addressing customer concerns promptly. To overcome these, strong organizational skills and familiarity with booking software are essential. Effective communication and patience are also key, as agents must frequently collaborate with other departments, such as sales and front desk teams, to ensure smooth guest experiences. Continuous training and staying updated on property offerings can further enhance problem-solving abilities.

What is the difference between Reservations vs Customer Service Representative?

AspectReservationsCustomer Service Representative
CredentialsHigh school diploma; some roles may require hospitality certificationsHigh school diploma; customer service training often preferred
Work EnvironmentHotels, airlines, travel agenciesCall centers, retail, corporate offices
Industry UsageTravel, hospitality, airline industriesVarious sectors including retail, telecom, finance
Primary FocusBooking and managing reservationsAssisting customers with inquiries and issues

Reservations specialists focus on booking and managing reservations within the travel and hospitality industries, while Customer Service Representatives handle a broader range of customer inquiries across multiple sectors. Both roles require strong communication skills but differ in their specific responsibilities and work environments.

How to become a reservations agent?

To become a reservations agent, candidates typically need a high school diploma or equivalent and strong customer service skills. Experience with reservation systems like Sabre or Amadeus is often preferred, and some employers provide on-the-job training. Good communication, organization, and the ability to work flexible hours are also important for this role.

What are the most commonly searched types of Reservations jobs in Minnesota?

The most popular types of Reservations jobs in Minnesota are:

What are popular job titles related to Reservations jobs in Minnesota?

For Reservations jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching Reservations jobs in Minnesota look for?

The top searched job categories for Reservations jobs in Minnesota are:

Reservations jobs near you
Infographic showing various Reservations job openings in Minnesota as of August 2026, with employment types broken down into 74% Full Time, 23% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $38,892 per year, or $18.7 per hour.

Reservations Agent

Four Seasons Hotels Limited

Minneapolis, MN • On-site

$23.07/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago

Four Seasons Hotels rating

7.0

Company rating: 7.0 out of 10

Based on 130 frontline employees who took The Breakroom Quiz

27th of 108 rated hotels

Job description

About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Shining bright in the skyline, Four Seasons Hotel Minneapolis is connected by Skyway to sports, business and entertainment and is two blocks from the Mississippi River. Inside, discover Mediterranean-inspired dining by award-winning local chef Gavin Kaysen, a wellness floor complete with indoor and outdoor pools and a Spa dedicated to nourishment through nature.
The Four Seasons Hotel Minneapolis seeks a Reservations and Communications Agent to join our talented team!
Be a part of Four Seasons Hotel Minneapolis where we foster connection, celebrate character and develop craftsmanship. Join our uniquely-talented team, and we will support you in doing your best work. Whether you're inspired by our culture, incomparable views of the Mississippi River or two-time James Beard Award-winning native Minnesotan chef, discover why your future is here.
About the role
Basic Purpose: The Reservations and Communications Agent will be responsible for selling the hotel and providing information to prospective guests, capturing sales from the incoming calls and coordinate details of each reservation to ensure the guest's satisfaction, managing Four Seasons chat, and supporting the Travel Industry team as related to wholesale and leisure reservations needs, etc. Flexibility to work early mornings, evenings, weekends, holidays and travel as necessary. This position reports to the Reservations and Communications Manager.
What you will do
  • Capture sales from in-coming reservations calls (Room, Spa and Dining) and coordinate details of each call and complete internal reservation process; Call to confirm and/or guarantee non-guaranteed reservations, clear waitlisted reservations; Complete pre arrival communication for guests arriving; Process deposits for reservations that require. Executes all tasks and trainings assigned by the supervisor
  • Answer incoming hotel calls in an efficient and friendly manner, using guest names when possible and routing calls to proper extensions following proper transfer and hold procedures
  • Manage Four Seasons chat, responding to requests in a timely manner and assisting in connecting guests with necessary departments
  • Process email reservation requests from all outside agencies and colleagues. Answer General Reservations and Contact Us e-mail. Receive and process all Wholesale or Travel Agent reservation requests via email, confirming back with agency as needed
  • Support the Travel Industry team as related to Wholesale and Leisure reservations needs; Run daily reports for department, operational departments, Sales & Marketing, General Manager, Department Head
  • Contact guests or travel planners to clarify any discrepancies in the preferences or requests before guests' arrival
  • Support Guest Recognition Specialist and Group Rooms Coordinator in responsibilities
  • Accepts and delivers wake up calls, messages, and faxes in a timely manner.
  • Handle guest complaints in accordance with Four Seasons policy
  • Comply with Four Seasons standards for sales and marketing, while working harmoniously and professionally with co-workers and planning committee
  • Comply with Four Seasons' Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact
What you bring
  • Minimum of 1-2 years of experience in a high volume call setting or similar hotel experience
  • Excellent and unwavering customer service skills
  • Knowledge of Opera property management system highly preferred
What we offer
We care for our team members through competitive compensation packages and the following complimentary, market-leading benefits:
  • Wage: $23.07 per hour
  • Comprehensive health and vision insurance
  • Discovery nights at Four Seasons Properties around the globe
  • Holiday and vacation pay
  • Daily meals inspired by award-winning chefs
  • Complimentary uniforms and uniform care
  • Sick pay, disability coverage, and life insurance
We also offer opportunities for career development and advancement and the following rewards in support of their work-life balance:
  • Parking discounts
  • Staff lounge and cafeteria space with city view
  • Up to eight weeks of parental leave pay
  • Fur baby insurance
  • 401(k) retirement plan
  • Discounted accommodations at Four Seasons properties worldwide
  • Dental coverage available at a discounted rate

Learn more about Four Seasons Hotel Minneapolis and Four Seasons Hotels & Resorts by visiting us below:
Instagram: @FSMinneapolis
Facebook: https://www.facebook.com/FourSeasonsMinneapolis
LinkedIn: https://www.linkedin.com/company/four-seasons-hotels-and-resorts/jobs/
Learn more about who we are: We Are Four Seasons
Candidates must have valid work authorization for the U.S.
Thank you for your interest in working at Four Seasons Hotel Minneapolis. We look forward to receiving your application!
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

What Four Seasons Hotels employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply