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Reservations Jobs in Minnesota (NOW HIRING)

Viejas Casino & Resort

$14.75 - $19/hr

Maintains an inventory of vacancies, reservations, and room assignments. Offers the guest alternative dates, waitlists the guests, and calls back if there are cancelled rooms.Acts as concierge by ...

JUUT SalonSpa

Reservation Specialist

Minneapolis, MN · On-site

$19 - $22.50/hr

A Reservations Specialist provides exceptional customer service by efficiently managing scheduling, addressing client inquiries, and ensuring a seamless experience for guests and artists. This role ...

U-Haul

Reservation Agent (PT) In Office

Burnsville, MN · On-site

$16.25 - $18.28/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Review reports that aid in effective placement of equipment, customer reservations and contracts that support creating equipment availability and accuracy. * Assist with the Company's U-Box portable ...

U-Haul

Reservation Manager

Blaine, MN · On-site

$16.25 - $18.28/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Review reports that aid in effective placement of equipment, customer reservations and contracts that support creating equipment availability and accuracy. * Assist with the Company's U-Box portable ...

U-Haul

$16.25 - $18.28/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Review reports that aid in effective placement of equipment, customer reservations and contracts that support creating equipment availability and accuracy. * Assist with the Company's U-Box portable ...

U-Haul

Reservation Agent (PT) In Office

Bloomington, MN

$16.25 - $18.28/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Review reports that aid in effective placement of equipment, customer reservations and contracts that support creating equipment availability and accuracy. * Assist with the Company's U-Box portable ...

U-Haul

Reservation Agent (PT) In Office

Minneapolis, MN · On-site

$16.25 - $18.28/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Review reports that aid in effective placement of equipment, customer reservations and contracts that support creating equipment availability and accuracy. * Assist with the Company's U-Box portable ...

U-Haul

Reservation Agent (PT) In Office

Bloomington, MN · On-site

$16.25 - $18.28/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Review reports that aid in effective placement of equipment, customer reservations and contracts that support creating equipment availability and accuracy. * Assist with the Company's U-Box portable ...

Viejas Casino & Resort

$13.25 - $16/hr

Job Summary Processes reservations for check-ins/check-outs of hotel guests in a friendly, courteous, and professional manner. Answers telephone calls and makes reservations as required. Processes ...

Armory

Premium Experience Host

Minneapolis, MN · On-site

$18/hr

Hosts' responsibilities include being the first point of contact for our suite holders and guests; welcoming, checking-in and organizing groups, managing reservations via a handheld iPad app and ...

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Showing results 21-40

All JobsReservations JobsReservations Jobs in Minnesota

Reservations information

See Minnesota salary details

$11

$18

$28

How much do reservations jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for reservations in Minnesota is $18.70, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $20.72 per hour, depending on experience, location, and employer.

What is a reservations agent?

Reservations, as a job title, typically refer to professionals who handle the booking and management of services such as hotel rooms, flights, car rentals, or restaurant tables. Their responsibilities include assisting customers with inquiries, processing bookings, updating reservation systems, and sometimes handling cancellations or special requests. Reservations staff often work in hospitality, travel, or related industries and are essential for ensuring a smooth and efficient booking experience for guests or clients.

What are the key skills and qualifications needed to thrive as a reservations agent?

To thrive as a Reservations Agent, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with reservation systems (like OPERA or Amadeus), booking platforms, and office software is commonly required. Excellent communication, problem-solving abilities, and a calm, courteous demeanor help you stand out in this role. These skills ensure accurate bookings, satisfied customers, and efficient handling of inquiries in a fast-paced hospitality environment.

What are some common challenges faced by reservations agents, and how can they be overcome?

Reservations agents often encounter challenges such as managing high call volumes during peak times, handling last-minute booking changes, and addressing customer concerns promptly. To overcome these, strong organizational skills and familiarity with booking software are essential. Effective communication and patience are also key, as agents must frequently collaborate with other departments, such as sales and front desk teams, to ensure smooth guest experiences. Continuous training and staying updated on property offerings can further enhance problem-solving abilities.

What is the difference between Reservations vs Customer Service Representative?

AspectReservationsCustomer Service Representative
CredentialsHigh school diploma; some roles may require hospitality certificationsHigh school diploma; customer service training often preferred
Work EnvironmentHotels, airlines, travel agenciesCall centers, retail, corporate offices
Industry UsageTravel, hospitality, airline industriesVarious sectors including retail, telecom, finance
Primary FocusBooking and managing reservationsAssisting customers with inquiries and issues

Reservations specialists focus on booking and managing reservations within the travel and hospitality industries, while Customer Service Representatives handle a broader range of customer inquiries across multiple sectors. Both roles require strong communication skills but differ in their specific responsibilities and work environments.

How to become a reservations agent?

To become a reservations agent, candidates typically need a high school diploma or equivalent and strong customer service skills. Experience with reservation systems like Sabre or Amadeus is often preferred, and some employers provide on-the-job training. Good communication, organization, and the ability to work flexible hours are also important for this role.

What are the most commonly searched types of Reservations jobs in Minnesota?

The most popular types of Reservations jobs in Minnesota are:

What are popular job titles related to Reservations jobs in Minnesota?

For Reservations jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching Reservations jobs in Minnesota look for?

The top searched job categories for Reservations jobs in Minnesota are:

Reservations jobs near you
Infographic showing various Reservations job openings in Minnesota as of August 2026, with employment types broken down into 74% Full Time, 23% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $38,892 per year, or $18.7 per hour.

Reservation Sales Agent

Viejas Casino & Resort

On-site

$14.75 - $19/hr

Full-time

Re-posted 24 days ago

Viejas Casino & Resort rating

7.5

Company rating: 7.5 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

49th of 164 rated casinos

Job description

Job Summary

Answers all incoming calls (within three rings) from guests, casino, Sales Team, and the internet while ensuring guest satisfaction. Enters and confirms bookings into the reservation system according to company's standards.

Job Description

Answers incoming telephone calls within three rings, responds to guest questions and describes rooms, amenities, and rates. Accurately enters room bookings into central reservation systems. Maintains an inventory of vacancies, reservations, and room assignments. Offers the guest alternative dates, waitlists the guests, and calls back if there are cancelled rooms.Acts as concierge by supplying guests with directions and information regarding property amenities, services, hour of operations and local areas of interest.Welcomes and acknowledges all guests according to company standards; anticipates and addresses guests service needs; and thanks guests with genuine appreciation. Answers telephone calls, responds to all guest requests, and follows through to assure satisfactory outcome and compliance. Assists with entering failed 3rd party reservations accurately and in a timely manner and communicate completion with team.Makes other reservations such as restaurant, shows, etc. Maintains and organizes work area.Partners with and assists other team members to promote an environment of teamwork and achieves common goals. Attends staff meeting/trainings for update on ongoing hotel activities and promotions. Follows company and departmental policies and standard operating procedures, and applicable governmental laws and regulations. Notifies Security of any guest reports of theft. Ensures that a clean, safe, hazard-free work environment is maintained. Adheres to all company and department policies, procedures, and standard operating guidelines.Performs all other duties.Does not provide supervision to others.High school diploma or general education degree (GED).1 to 2 years of related experience and/or training.Guest service experience preferred.Must be age 21 years of age or older.Knowledge of Microsoft Office.Ability to type 35 WPM.Ability to learn the hotel/hospitality systems.Ability to effectively communicate with guests and team members verbally or in written form.Detail-oriented, organized, self-motivated, and values teamwork.Ability to multi-task and work in a fast-paced environment.Must be able to work a flexible schedule according to business needs, including evenings, weekends, and holidays.

Hiring Preference

The Viejas Band of Kumeyaay Indians is an equal opportunity employer. Consistent with tribal and federal law, the Viejas Band of Kumeyaay Indians applies Native American preference in hiring.

What Viejas Casino & Resort employees say

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