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Assistant Live Chat Agent Jobs in Raleigh, NC (NOW HIRING)

Sage Hospitality

Front Desk Agent

Raleigh, NC · On-site

$13.75 - $17.50/hr

... live and work. By providing genuine service we build relationships with our guests and value for ... Mobility - must be able to reach all areas of hotel to assist clients. * Occasional standing.

David's Bridal, LLC.

Operations Supervisor

Raleigh, NC · On-site

$14.20 - $17.94/hr

As a member of the management team, you will assist in building and retaining a high performing ... Communicates daily sales goals to all team members and drives action through Chat Ins/Chat Outs.

The Williams Agency

Remote Insurance Agents

Durham, NC · On-site +1

$50K - $175K/yr

... let's chat! By submitting this form, you agree to recurring contact from Symmetry Financial Group LLC and its affiliated companies under common control and their insurance agents via text & live ...

Acara Solutions

Customer Support Analyst

Cary, NC · Hybrid

$28 - $30/hr

Maintain accurate documentation and customer records * Assist with reporting and variance analysis ... AI agent role is to help speed up your hiring process by answering questions, confirming basic ...

Acara Solutions

Sales Support Operator

Raleigh, NC

$29.71 - $32.57/hr

Review contracts, generate and process sales orders, and assist with order-related inquiries ... AI agent role is to help speed up your hiring process by answering questions, confirming basic ...

flyExclusive

AI Software Developer

Raleigh, NC · On-site

... treating the agent as a fast junior engineer you are accountable for, never an oracle. • ... live system. • Operate the cloud platform and delivery pipeline: Azure services, CI/CD, and ...

3M

Manufacturing Technology Specialist

Moncure, NC · On-site

$145K - $178K/yr

Chat with Max For assistance with searching through our current job openings or for more ... assistant on 3M.com/careers. Applicable to US Applicants Only:The expected compensation range for ...

3M

Maintenance Mechanic

Knightdale, NC · On-site

$32.54/hr

Chat with Max For assistance with searching through our current job openings or for more ... assistant on 3M.com/careers. The starting rate of pay for this position is $32.54 per hour. This ...

3M

Maintenance Mechanic

Durham, NC · On-site

$32.54/hr

Chat with Max For assistance with searching through our current job openings or for more ... assistant on 3M.com/careers. The starting rate of pay for this position is $32.54 per hour. This ...

3M

Weekend Maintenance Mechanic - 6AM-6PM

Angier, NC · On-site

$32.54/hr

Chat with Max For assistance with searching through our current job openings or for more ... assistant on 3M.com/careers. The starting rate of pay for this position is $32.54 per hour. This ...

3M

Maintenance Mechanic (27543)

Fuquay Varina, NC · On-site

$32.54/hr

Chat with Max For assistance with searching through our current job openings or for more ... assistant on 3M.com/careers. The starting rate of pay for this position is $32.54 per hour. This ...

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All JobsLive Chat Agent JobsAssistant Live Chat Agent JobsAssistant Live Chat Agent Jobs in Raleigh, NC

Assistant Live Chat Agent information

See Raleigh, NC salary details

$8

$17

$26

How much do assistant live chat agent jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for assistant live chat agent in Raleigh, NC is $17.79, according to ZipRecruiter salary data. Most workers in this role earn between $14.04 and $21.01 per hour, depending on experience, location, and employer.

What is the difference between Assistant Live Chat Agent vs Customer Service Representative?

AspectAssistant Live Chat AgentCustomer Service Representative
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; communication skills
Work EnvironmentOnline, remote, or call center settingsCall centers, retail, or office settings
Job FocusHandling live chat inquiries, providing quick supportHandling phone, email, or in-person customer interactions
Common UsageOnline retail, tech support, service industriesRetail, telecom, banking, and service sectors

The Assistant Live Chat Agent primarily manages online chat inquiries, offering quick support in digital environments. Customer Service Representatives handle a broader range of customer interactions via phone, email, or in person. While both roles require strong communication skills and basic computer knowledge, the Assistant Live Chat Agent focuses on real-time online support, making it ideal for digital-first companies.

What are the most commonly searched types of Live Chat Agent jobs in Raleigh, NC? The most popular types of Live Chat Agent jobs in Raleigh, NC are:
What are popular job titles related to Assistant Live Chat Agent jobs in Raleigh, NC? For Assistant Live Chat Agent jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Assistant Live Chat Agent jobs in Raleigh, NC look for? The top searched job categories for Assistant Live Chat Agent jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Assistant Live Chat Agent jobs? Cities near Raleigh, NC with the most Assistant Live Chat Agent job openings:
Assistant Live Chat Agent jobs near you
Infographic showing various Assistant Live Chat Agent job openings in Raleigh, NC as of August 2026, with employment types broken down into 80% Full Time, and 20% Part Time. Highlights an 60% In-person, and 40% Remote job distribution, with an average salary of $37,012 per year, or $17.8 per hour.

Front Desk Agent

Sage Hospitality

Raleigh, NC • On-site

$13.75 - $17.50/hr

Full-time

Medical, Dental, Vision, Life, PTO

Posted 6 days ago

Job description

Why us?
Sage Hospitality Group is set to hire a Front Desk Agent to join us at the soon-to-open, Indigo Raleigh in North Carolina!
As part of Sage Hospitality Group, we passionately strive to be the best and create excellence in everything we do. We believe in enriching lives one experience at a time. More than a slogan, we empower our employees to make positive impacts on the communities in which we live and work. By providing genuine service we build relationships with our guests and value for our shareholders, and we create unforgettable experiences.
We are looking for independent thinkers. Those who harness their entrepreneurial spirit so that it breaks preconceived notions. We're not afraid to forge our own path. After all, it's what industry leaders do. That's why we welcome risk takers and creative spirits alike. No matter your daily role, Sage recognizes that your success is about more than the work you do-it's really about who you are, which is why we invest in your personal and professional growth. We hope you consider joining us!
Job Overview
Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns.
Responsibilities
  • Greets and completes established check-in procedures for arriving guests on a daily basis, using both manual and computerized methods, in order to ensure guest are satisfied and in rooms as requested.
  • Facilitates guest departure (check-out) on a daily basis by following established manual and computer procedures in order to close guest accounts and open the room for the next sell.
  • Regularly calculates and/or posts monies, receipts, guest accounts and other forms of credit using accurate, proper cash handling methods and established procedures in order to present the customer with timely and precise hotel charges upon check-out and maintain accurate hotel records.
  • Courteously answers inquiries and accepts reservations, both in person and by telephone, by accurately communicating hotel rates and information and by using suggestive selling techniques to sell room nights, increase occupancy and revenue.
  • Maintains good customer relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses, in person and on telephone.
  • Operates the PBX equipment by accepting incoming calls, assisting outgoing calls, scheduling and setting wake-up calls and paging guests to provide guests with timely and efficient service.
  • Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy.
  • Maintains a friendly, cheerful and courteous demeanor at all times.

Qualifications
Education/Formal Training
High School diploma or equivalent
Experience
None required
Knowledge/Skills
  • Must have high school graduate level mathematical aptitude, know standard cash handling procedures and knowledge of computerized cash register systems.
  • Must have past experience in dealing directly with the public and acquired general knowledge of basic customer service skills.
  • Must be fluent in oral and written English.
  • Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations.
  • Must be highly organized and able to pay attention to minute written and verbal details, particularly when performing multiple tasks.

Physical Demands
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Must be able to read written communiques and monochrome computer screen.
  • Must be able to operate computer, calculator and telephone keyboards, for cash handling and paperwork processing.
  • Must be able to understand and follow verbal/written instructions, work on more than one task at a time, and be able to communicate both verbally and in writing.
  • 90% of shift is standing, Bending/kneeling - repeated bending and kneeling required while filing.
  • Mobility - must be able to reach all areas of hotel to assist clients.
  • Occasional standing. Occasional carrying and lifting of files and office items up to 25 lbs.

Environment
Prolonged standing at indoor, thermostatically climate-controlled work station under florescent lighting. Work inside 95%
Benefits
  • Medical, dental, & vision insurance
  • Health savings and flexible spending accounts
  • Basic Life and AD&D insurance
  • Paid time off for vacation, sick time, and holidays
  • Employee assistance program
  • Tuition Reimbursement
  • Great discounts on Hotels, Restaurants, and much more.
Sage Hospitality Group logo

About Sage Hospitality Group

Sourced by ZipRecruiter

As part of Sage Hospitality Group, we passionately strive to be the best and create excellence in everything we do. We believe in enriching lives one experience at a time. More than a slogan, we empower our employees to make positive impacts on the communities in which we live and work. By providing genuine service we build relationships with our guests and value for our shareholders, and we create unforgettable experiences.

Industry

Hospitality services

Company size

1,001 - 5,000 Employees

Headquarters location

Denver, CO, US

Year founded

1984

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