Troubleshoot and resolve complex issues related to call routing, agent and supervisor desktops, CTI ... voice, chat, email). * Manage and maintain core UCCE components such as Call Router, Logger ...
Quick apply
Troubleshoot and resolve complex issues related to call routing, agent and supervisor desktops, CTI ... voice, chat, email). * Manage and maintain core UCCE components such as Call Router, Logger ...
Cisco UCCE Support Engineer
Raleigh, NC · On-site
Troubleshoot and resolve complex issues related to call routing, agent and supervisor desktops, CTI ... voice, chat, email). * Manage and maintain core UCCE components such as Call Router, Logger ...
Cisco UCCE Support Engineer
Raleigh, NC · On-site
Troubleshoot and resolve complex issues related to call routing, agent and supervisor desktops, CTI ... voice, chat, email). * Manage and maintain core UCCE components such as Call Router, Logger ...
Leasing Agent
$17/hr
Guided by its Live Your Best Life philosophy, Yugo fosters sustainability, personal growth, and ... Build positive relationships with residents and assist in resolving concerns or inquiries in a ...
Leasing Agent
$17/hr
Guided by its Live Your Best Life philosophy, Yugo fosters sustainability, personal growth, and ... Build positive relationships with residents and assist in resolving concerns or inquiries in a ...
Leasing Agent
$17/hr
Guided by its Live Your Best Life philosophy, Yugo fosters sustainability, personal growth, and ... Build positive relationships with residents and assist in resolving concerns or inquiries in a ...
Leasing Agent
$17/hr
Guided by its Live Your Best Life philosophy, Yugo fosters sustainability, personal growth, and ... Build positive relationships with residents and assist in resolving concerns or inquiries in a ...
Create and maintain a friendly, efficient environment for all customers. Assist in making all ... Must live within a 45 minute radius to RDU Airport
Create and maintain a friendly, efficient environment for all customers. Assist in making all ... Must live within a 45 minute radius to RDU Airport
Seasonal Return Agent
Raleigh, NC · On-site
$14/hr
Create and maintain a friendly, efficient environment for all customers. Assist in making all ... Must live within a 45 minute radius to RDU Airport
Seasonal Return Agent
Raleigh, NC · On-site
$14/hr
Create and maintain a friendly, efficient environment for all customers. Assist in making all ... Must live within a 45 minute radius to RDU Airport
UCCE Tier 2 Engineer
Raleigh, NC · On-site
... agent and supervisor desktops, CTI integrations, and multi-channel contact center features (voice ... chat, email). • Manage and maintain core UCCE components such as Call Router, Logger, Peripheral ...
UCCE Tier 2 Engineer
Raleigh, NC · On-site
... agent and supervisor desktops, CTI integrations, and multi-channel contact center features (voice ... chat, email). • Manage and maintain core UCCE components such as Call Router, Logger, Peripheral ...
You will have the opportunity to assist and retain our valued customers while having the ... Responsibilities At Orkin, our purpose is to help protect the world where we live, work and play.
You will have the opportunity to assist and retain our valued customers while having the ... Responsibilities At Orkin, our purpose is to help protect the world where we live, work and play.
Customer Service Agent_Seasonal
Raleigh, NC · On-site
$16.73/hr
You will have the opportunity to assist and retain our valued customers while having the ... Responsibilities At Orkin, our purpose is to help protect the world where we live, work and play.
Customer Service Agent_Seasonal
Raleigh, NC · On-site
$16.73/hr
You will have the opportunity to assist and retain our valued customers while having the ... Responsibilities At Orkin, our purpose is to help protect the world where we live, work and play.
Customer Service Agent_Seasonal
Raleigh, NC · On-site
$16.73/hr
You will have the opportunity to assist and retain our valued customers while having the ... Responsibilities At Orkin, our purpose is to help protect the world where we live, work and play.
Customer Service Agent_Seasonal
Raleigh, NC · On-site
$16.73/hr
You will have the opportunity to assist and retain our valued customers while having the ... Responsibilities At Orkin, our purpose is to help protect the world where we live, work and play.
Showing Assistant
Raleigh, NC · On-site
$40K - $75K/yr
Graduate from PLACE New Agent Launch * Work with sales agent to guide their clients to homes ... live a big life made possible through wealth building and time mastery. Our home services and ...
Showing Assistant
Raleigh, NC · On-site
$40K - $75K/yr
Graduate from PLACE New Agent Launch * Work with sales agent to guide their clients to homes ... live a big life made possible through wealth building and time mastery. Our home services and ...
Showing Assistant
Raleigh, NC · On-site
Graduate from PLACE New Agent Launch * Work with sales agent to guide their clients to homes ... live a big life made possible through wealth building and time mastery. Our home services and ...
Showing Assistant
Raleigh, NC · On-site
Graduate from PLACE New Agent Launch * Work with sales agent to guide their clients to homes ... live a big life made possible through wealth building and time mastery. Our home services and ...
Front Desk Agent
Raleigh, NC · On-site
$13.75 - $17.50/hr
... live and work. By providing genuine service we build relationships with our guests and value for ... Mobility - must be able to reach all areas of hotel to assist clients. * Occasional standing.
Front Desk Agent
Raleigh, NC · On-site
$13.75 - $17.50/hr
... live and work. By providing genuine service we build relationships with our guests and value for ... Mobility - must be able to reach all areas of hotel to assist clients. * Occasional standing.
Launch Your Real Estate Career: Entry-Level Showing Assistant
Raleigh, NC · On-site
$50K - $80K/yr
Graduate from PLACE New Agent Launch * Work with sales agent to guide their clients to homes ... Join and gain in-house marketing and design services, daily live professional development ...
Launch Your Real Estate Career: Entry-Level Showing Assistant
Raleigh, NC · On-site
$50K - $80K/yr
Graduate from PLACE New Agent Launch * Work with sales agent to guide their clients to homes ... Join and gain in-house marketing and design services, daily live professional development ...
Graduate from PLACE New Agent Launch * Work with sales agent to guide their clients to homes ... Join and gain in-house marketing and design services, daily live professional development ...
Graduate from PLACE New Agent Launch * Work with sales agent to guide their clients to homes ... Join and gain in-house marketing and design services, daily live professional development ...
TEMPORARY OFFICE ASSISTANT, 10%
Durham, NC · On-site
$14.50 - $18.75/hr
... live, work, grow, and play. Department: Library Hiring Range: $19.60 - $20.15 Position Number ... Provide reference and reader's advisory services for customers via phone, online chat, email and in ...
TEMPORARY OFFICE ASSISTANT, 10%
Durham, NC · On-site
$14.50 - $18.75/hr
... live, work, grow, and play. Department: Library Hiring Range: $19.60 - $20.15 Position Number ... Provide reference and reader's advisory services for customers via phone, online chat, email and in ...
TEMPORARY OFFICE ASSISTANT, 10%
Durham, NC · On-site
$14.50 - $18.75/hr
... you live, work, grow, and play. Learn more at www.dconc.gov. DEPARTMENT: Library DATE POSTED ... Provide reference and reader's advisory services for customers via phone, online chat, email and in ...
New
TEMPORARY OFFICE ASSISTANT, 10%
Durham, NC · On-site
$14.50 - $18.75/hr
... you live, work, grow, and play. Learn more at www.dconc.gov. DEPARTMENT: Library DATE POSTED ... Provide reference and reader's advisory services for customers via phone, online chat, email and in ...
New
Front Desk Agent
Raleigh, NC · On-site
$13.75 - $17.50/hr
... live and work. By providing genuine service we build relationships with our guests and value for ... Mobility - must be able to reach all areas of hotel to assist clients. * Occasional standing.
Front Desk Agent
Raleigh, NC · On-site
$13.75 - $17.50/hr
... live and work. By providing genuine service we build relationships with our guests and value for ... Mobility - must be able to reach all areas of hotel to assist clients. * Occasional standing.
Front Desk Agent
Raleigh, NC · On-site
$13.75 - $17.50/hr
... live and work. By providing genuine service we build relationships with our guests and value for ... Mobility - must be able to reach all areas of hotel to assist clients. * Occasional standing.
Front Desk Agent
Raleigh, NC · On-site
$13.75 - $17.50/hr
... live and work. By providing genuine service we build relationships with our guests and value for ... Mobility - must be able to reach all areas of hotel to assist clients. * Occasional standing.
Front Desk Agent
$13.75 - $17.50/hr
... live and work. By providing genuine service we build relationships with our guests and value for ... Mobility - must be able to reach all areas of hotel to assist clients. * Occasional standing.
Front Desk Agent
$13.75 - $17.50/hr
... live and work. By providing genuine service we build relationships with our guests and value for ... Mobility - must be able to reach all areas of hotel to assist clients. * Occasional standing.
Assistant Live Chat Agent information
See Raleigh, NC salary details
$8.41 - $10.03
3% of jobs
$10.03 - $11.64
1% of jobs
$11.64 - $13.25
7% of jobs
$14.26 is the 25th percentile. Wages below this are outliers.
$13.25 - $14.87
21% of jobs
$14.87 - $16.48
15% of jobs
The median wage is $16.71 / hr.
$16.48 - $18.10
15% of jobs
$19.42 is the 75th percentile. Wages above this are outliers.
$18.10 - $19.71
15% of jobs
$19.71 - $21.33
5% of jobs
$21.33 - $22.94
6% of jobs
$22.94 - $24.56
4% of jobs
$24.56 - $26.17
6% of jobs
$8
$17
$26
How much do assistant live chat agent jobs pay per hour?
As of Aug 8, 2026, the average hourly pay for assistant live chat agent in Raleigh, NC is $17.79, according to ZipRecruiter salary data. Most workers in this role earn between $14.04 and $21.01 per hour, depending on experience, location, and employer.
What is the difference between Assistant Live Chat Agent vs Customer Service Representative?
| Aspect | Assistant Live Chat Agent | Customer Service Representative |
|---|---|---|
| Credentials | High school diploma or equivalent; basic computer skills | High school diploma or equivalent; communication skills |
| Work Environment | Online, remote, or call center settings | Call centers, retail, or office settings |
| Job Focus | Handling live chat inquiries, providing quick support | Handling phone, email, or in-person customer interactions |
| Common Usage | Online retail, tech support, service industries | Retail, telecom, banking, and service sectors |
The Assistant Live Chat Agent primarily manages online chat inquiries, offering quick support in digital environments. Customer Service Representatives handle a broader range of customer interactions via phone, email, or in person. While both roles require strong communication skills and basic computer knowledge, the Assistant Live Chat Agent focuses on real-time online support, making it ideal for digital-first companies.
What are the most commonly searched types of Live Chat Agent jobs in Raleigh, NC? The most popular types of Live Chat Agent jobs in Raleigh, NC are:
What are popular job titles related to Assistant Live Chat Agent jobs in Raleigh, NC? For Assistant Live Chat Agent jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Assistant Live Chat Agent jobs in Raleigh, NC look for? The top searched job categories for Assistant Live Chat Agent jobs in Raleigh, NC are:
- No Experience Hotel
- Airline Customer Service
- Live Chat Support Agent
- Seasonal American Airlines Reservation Agent
- Summer United Airlines Ticket Agent
- Day Shift International Reservations Agent
- Flexible Disney Plus Chat Support
- Overnight Hotel Foreign Visa Sponsorship
- Flex Schedule Live Chat Support
- Online Chat Support
What cities near Raleigh, NC are hiring for Assistant Live Chat Agent jobs? Cities near Raleigh, NC with the most Assistant Live Chat Agent job openings:
Contractor
Posted 10 days ago
Job description
Position: UCCE Tier 2 Engineer
Preferred location – RTP, Raleigh, NC, Richardson, TX and San Jose, CA
Long Term Contract
UCCE Tier 2 Engineer Job Description
Role Overview: The UCCE Tier 2 Engineer is responsible for the advanced support, troubleshooting, configuration, and maintenance of Cisco Unified Contact Center Enterprise solutions. This role involves working with complex contact center environments, including multi-site deployments, integration with Cisco Unified Communications Manager, Cisco Finesse, and other contact center components.
Key Responsibilities:
- Provide Tier 2 technical support for Cisco Unified Contact Center Enterprise (UCCE) systems.
- Troubleshoot and resolve complex issues related to call routing, agent and supervisor desktops, CTI integrations, and multi-channel contact center features (voice, chat, email).
- Manage and maintain core UCCE components such as Call Router, Logger, Peripheral Gateway (PG), Administration & Data Servers, and Live Data Server.
- Support integration and configuration of Cisco Unified Customer Voice Portal (CVP), Cisco Finesse, and Cisco Unified Communications Manager.
- Perform system monitoring, health checks, and performance tuning to ensure high availability and fault tolerance.
- Collaborate with Tier 1 support, network teams, and application teams to resolve escalated issues.
- Assist in deployment, upgrades, and patching of UCCE environments.
- Utilize diagnostic tools and logs (e.g., CVP logs, router logs, call flow tools) for troubleshooting.
- Document technical procedures, configurations, and troubleshooting steps.
- Participate in on-call rotation for after-hours support.
Required Skills and Experience:
- Strong knowledge of Cisco Unified Contact Center Enterprise architecture and components.
- Experience with multi-site and multi-cluster UCCE deployments.
- Proficiency in troubleshooting call flows, routing scripts, and CTI integrations.
- Familiarity with Cisco Unified Communications Manager and Cisco Finesse.
- Understanding of contact center protocols and technologies (SIP, VXML, JTAPI).
- Experience with diagnostic and monitoring tools such as Wireshark, CVP Call Flow Tool, and Log Analysis.
- Ability to work in a fast-paced environment and handle escalated technical issues.
- Good communication skills for collaboration with cross-functional teams and customers.