Client Support Specialist Department: Customer Success / Client Services Location: North Hills, NC ... Serve as the primary contact for clients via ticketing, phone, and live chat, addressing inquiries ...
Client Support Specialist Department: Customer Success / Client Services Location: North Hills, NC ... Serve as the primary contact for clients via ticketing, phone, and live chat, addressing inquiries ...
Client Support Specialist - Financial Services, North Hills, NC
Raleigh, NC · On-site
$17.50 - $23.50/hr
Client Support Specialist Department: Customer Success / Client Services Location: North Hills, NC ... Serve as the primary contact for clients via ticketing, phone, and live chat, addressing inquiries ...
Quick apply
Client Support Specialist - Financial Services, North Hills, NC
Raleigh, NC · On-site
$17.50 - $23.50/hr
Client Support Specialist Department: Customer Success / Client Services Location: North Hills, NC ... Serve as the primary contact for clients via ticketing, phone, and live chat, addressing inquiries ...
Previous experience in customer service roles using various channels, such as Live Chat, Phones ... We support a diverse and inclusive workplace where we employ, retain, terminate, and otherwise ...
Previous experience in customer service roles using various channels, such as Live Chat, Phones ... We support a diverse and inclusive workplace where we employ, retain, terminate, and otherwise ...
Previous experience in customer service roles using various channels, such as Live Chat, Phones ... We support a diverse and inclusive workplace where we employ, retain, terminate, and otherwise ...
Previous experience in customer service roles using various channels, such as Live Chat, Phones ... We support a diverse and inclusive workplace where we employ, retain, terminate, and otherwise ...
Customer Service Representative
Raleigh, NC · On-site
$15.50 - $21.25/hr
Respond to customer inquiries via phone, email, and live chat in a timely and professional manner ... Provide product information and support to customers to assist them in making informed decisions ...
Customer Service Representative
Raleigh, NC · On-site
$15.50 - $21.25/hr
Respond to customer inquiries via phone, email, and live chat in a timely and professional manner ... Provide product information and support to customers to assist them in making informed decisions ...
Customer Service Representative
Raleigh, NC · On-site
$15.50 - $21.25/hr
Respond to customer inquiries via phone, email, and live chat in a timely and professional manner ... Provide product information and support to customers to assist them in making informed decisions ...
Customer Service Representative
Raleigh, NC · On-site
$15.50 - $21.25/hr
Respond to customer inquiries via phone, email, and live chat in a timely and professional manner ... Provide product information and support to customers to assist them in making informed decisions ...
Internet Sales Coordinator
Morrisville, NC · On-site
$17.50 - $24/hr
Provide prompt and effective communication via email, live chat, phone and 1-800 numbers ... To further support our Associates, we provide an Education Assistance Program and up to $30,000 in ...
Internet Sales Coordinator
Morrisville, NC · On-site
$17.50 - $24/hr
Provide prompt and effective communication via email, live chat, phone and 1-800 numbers ... To further support our Associates, we provide an Education Assistance Program and up to $30,000 in ...
Internet Sales Coordinator
$18.25 - $25/hr
Provide prompt and effective communication via email, live chat, phone and 1-800 numbers ... To further support our Associates, we provide an Education Assistance Program and up to $30,000 in ...
Internet Sales Coordinator
$18.25 - $25/hr
Provide prompt and effective communication via email, live chat, phone and 1-800 numbers ... To further support our Associates, we provide an Education Assistance Program and up to $30,000 in ...
Internet Sales Coordinator
Morrisville, NC · On-site
$17.50 - $24/hr
Provide prompt and effective communication via email, live chat, phone and 1-800 numbers ... To further support our Associates, we provide an Education Assistance Program and up to $30,000 in ...
Internet Sales Coordinator
Morrisville, NC · On-site
$17.50 - $24/hr
Provide prompt and effective communication via email, live chat, phone and 1-800 numbers ... To further support our Associates, we provide an Education Assistance Program and up to $30,000 in ...
Internet Sales Coordinator
Morrisville, NC · On-site
$17.50 - $24/hr
Provide prompt and effective communication via email, live chat, phone and 1-800 numbers ... To further support our Associates, we provide an Education Assistance Program and up to $30,000 in ...
Internet Sales Coordinator
Morrisville, NC · On-site
$17.50 - $24/hr
Provide prompt and effective communication via email, live chat, phone and 1-800 numbers ... To further support our Associates, we provide an Education Assistance Program and up to $30,000 in ...
Internet Sales Coordinator
Morrisville, NC · On-site
$17.50 - $24/hr
Provide prompt and effective communication via email, live chat, phone and 1-800 numbers. Maintain ... To further support our Associates, we provide an Education Assistance Program and up to $30,000 in ...
Internet Sales Coordinator
Morrisville, NC · On-site
$17.50 - $24/hr
Provide prompt and effective communication via email, live chat, phone and 1-800 numbers. Maintain ... To further support our Associates, we provide an Education Assistance Program and up to $30,000 in ...
Internet Sales Coordinator
Morrisville, NC · On-site
$17.50 - $24/hr
Provide prompt and effective communication via email, live chat, phone and 1-800 numbers ... To further support our Associates, we provide an Education Assistance Program and up to $30,000 in ...
Internet Sales Coordinator
Morrisville, NC · On-site
$17.50 - $24/hr
Provide prompt and effective communication via email, live chat, phone and 1-800 numbers ... To further support our Associates, we provide an Education Assistance Program and up to $30,000 in ...
Internet Sales Coordinator
Morrisville, NC · On-site
$17.50 - $24/hr
Provide prompt and effective communication via email, live chat, phone and 1-800 numbers. Maintain ... To further support our Associates, we provide an Education Assistance Program and up to $30,000 in ...
Internet Sales Coordinator
Morrisville, NC · On-site
$17.50 - $24/hr
Provide prompt and effective communication via email, live chat, phone and 1-800 numbers. Maintain ... To further support our Associates, we provide an Education Assistance Program and up to $30,000 in ...
Internet Sales Coordinator
Morrisville, NC · On-site
$17.50 - $24/hr
Provide prompt and effective communication via email, live chat, phone and 1-800 numbers. Maintain ... To further support our Associates, we provide an Education Assistance Program and up to $30,000 in ...
New
Internet Sales Coordinator
Morrisville, NC · On-site
$17.50 - $24/hr
Provide prompt and effective communication via email, live chat, phone and 1-800 numbers. Maintain ... To further support our Associates, we provide an Education Assistance Program and up to $30,000 in ...
New
Desktop Support Level 1
Cary, NC · On-site
$18.75 - $23.75/hr
Provide hardware / software / network problem diagnosis / resolution via telephone/email/chat for ... Live Meeting, and Windows Native tools MS Office Suite (XP, 2003, 2007): MS-Word, MS-Excel, MS ...
Desktop Support Level 1
Cary, NC · On-site
$18.75 - $23.75/hr
Provide hardware / software / network problem diagnosis / resolution via telephone/email/chat for ... Live Meeting, and Windows Native tools MS Office Suite (XP, 2003, 2007): MS-Word, MS-Excel, MS ...
Customer Support Manager
Raleigh, NC · Remote
Maintain a high standard of customer communication across chat, email, and live troubleshooting sessions. * Help scale the support organization and customer support model to support enterprise and ...
Quick apply
Customer Support Manager
Raleigh, NC · Remote
Maintain a high standard of customer communication across chat, email, and live troubleshooting sessions. * Help scale the support organization and customer support model to support enterprise and ...
Customer Support Manager
Raleigh, NC · On-site
Maintain a high standard of customer communication across chat, email, and occasional live troubleshooting sessions * Help scale the support organization and customer support model to meet the ...
Customer Support Manager
Raleigh, NC · On-site
Maintain a high standard of customer communication across chat, email, and occasional live troubleshooting sessions * Help scale the support organization and customer support model to meet the ...
Customer Support Manager
Raleigh, NC · On-site
Maintain a high standard of customer communication across chat, email, and occasional live troubleshooting sessions * Help scale the support organization and customer support model to meet the ...
Customer Support Manager
Raleigh, NC · On-site
Maintain a high standard of customer communication across chat, email, and occasional live troubleshooting sessions * Help scale the support organization and customer support model to meet the ...
Hybrid BCBA
Raleigh, NC · On-site
$7.0K - $18K/mo
Unmatched Support. Meaningful Impact. Looking for a role where your clinical judgment is trusted ... Our BCBA recruiting team is live right now and ready to chat. Text APPLY to 832-240-5710 to start ...
Hybrid BCBA
Raleigh, NC · On-site
$7.0K - $18K/mo
Unmatched Support. Meaningful Impact. Looking for a role where your clinical judgment is trusted ... Our BCBA recruiting team is live right now and ready to chat. Text APPLY to 832-240-5710 to start ...
Hybrid BCBA/BCaBA
Cary, NC · Hybrid
$7.0K - $18K/mo
Unmatched Support. Meaningful Impact. Looking for a role where your clinical judgment is trusted ... Our BCBA recruiting team is live right now and ready to chat. Text APPLY to 832-240-5710 to start ...
Quick apply
Hybrid BCBA/BCaBA
Cary, NC · Hybrid
$7.0K - $18K/mo
Unmatched Support. Meaningful Impact. Looking for a role where your clinical judgment is trusted ... Our BCBA recruiting team is live right now and ready to chat. Text APPLY to 832-240-5710 to start ...
Live Chat Support information
See Raleigh, NC salary details
$12.15 - $14.76
2% of jobs
$14.76 - $17.38
11% of jobs
$18.84 is the 25th percentile. Wages below this are outliers.
$17.38 - $19.99
22% of jobs
The median wage is $21.98 / hr.
$19.99 - $22.60
20% of jobs
$22.60 - $25.21
16% of jobs
$26.45 is the 75th percentile. Wages above this are outliers.
$25.21 - $27.83
9% of jobs
$27.83 - $30.44
8% of jobs
$30.44 - $33.05
5% of jobs
$33.05 - $35.66
4% of jobs
$35.66 - $38.28
1% of jobs
$38.28 - $40.89
1% of jobs
$12
$24
$40
How much do live chat support jobs pay per hour?
As of Jul 4, 2026, the average hourly pay for live chat support in Raleigh, NC is $24.33, according to ZipRecruiter salary data. Most workers in this role earn between $18.70 and $27.55 per hour, depending on experience, location, and employer.
What is a Live Chat Support job?
A Live Chat Support job involves assisting customers in real time through online chat platforms. Agents respond to inquiries, troubleshoot issues, and provide information about products or services. This role requires strong communication skills, quick problem-solving abilities, and multitasking proficiency. It is commonly used in e-commerce, tech support, and customer service industries to enhance user experience.
What does a typical day look like for someone working in Live Chat Support?
A typical day for a Live Chat Support agent involves assisting customers through online chat platforms by answering questions, resolving issues, and providing product or service information. Agents often handle multiple chat sessions simultaneously, collaborating with team members or escalating more complex issues as needed. The role includes documenting interactions, following company protocols, and sometimes providing feedback to improve support processes. You may also participate in ongoing training to stay updated on products and customer service techniques. The environment tends to be fast-paced and dynamic, ideal for those who enjoy helping others and solving problems in real time.
What are the key skills and qualifications needed to thrive in the Live Chat Support position, and why are they important?
To thrive as a Live Chat Support agent, you need excellent written communication, problem-solving abilities, and a basic understanding of customer service principles, often backed by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and ticketing systems is typically required. Strong multitasking skills, patience, and a positive, empathetic attitude set top performers apart in this role. These skills ensure you can deliver timely, accurate assistance that enhances customer satisfaction in a digital-first support environment.
What are the most commonly searched types of Live Chat Support jobs in Raleigh, NC? The most popular types of Live Chat Support jobs in Raleigh, NC are:
What are popular job titles related to Live Chat Support jobs in Raleigh, NC? For Live Chat Support jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Live Chat Support jobs in Raleigh, NC look for? The top searched job categories for Live Chat Support jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Live Chat Support jobs? Cities near Raleigh, NC with the most Live Chat Support job openings:
Other
Medical, Dental, Vision
Posted 17 days ago
Job description
Job Title: Client Support Specialist
Department: Customer Success / Client Services
Location: North Hills, NC
Job Type: Full-Time
About the Role
We are seeking a highly motivated and customer-oriented Client Support Specialist to join our fast-paced FinTech team. As the first point of contact for our clients, you will play a crucial role in ensuring a seamless user experience and delivering best-in-class support for our financial technology products and services. Your ability to solve problems efficiently, communicate clearly, and manage client relationships will directly impact customer satisfaction and product adoption.
Key Responsibilities
Qualifications
What We Offer
Department: Customer Success / Client Services
Location: North Hills, NC
Job Type: Full-Time
About the Role
We are seeking a highly motivated and customer-oriented Client Support Specialist to join our fast-paced FinTech team. As the first point of contact for our clients, you will play a crucial role in ensuring a seamless user experience and delivering best-in-class support for our financial technology products and services. Your ability to solve problems efficiently, communicate clearly, and manage client relationships will directly impact customer satisfaction and product adoption.
Key Responsibilities
- Serve as the primary contact for clients via ticketing, phone, and live chat, addressing inquiries, troubleshooting technical issues, and guiding users through platform features.
- Investigate and resolve product or service issues, escalating to success managers and technical teams when necessary.
- Develop deep knowledge of our FinTech platform, including API integrations, account management tools, billing and reporting features.
- Collaborate with product, development, and sales teams to relay client feedback and contribute to continuous product improvement.
- Maintain up-to-date records of client interactions using CRM and support ticketing systems.
- Collaborate on support documentation, user guides, and training resources that will assist in reducing outreach for support.
- Monitor service-level agreements (SLAs) and ensure timely resolution of support tickets.
Qualifications
- Bachelor's degree in business, Finance, Economics, Computer Science, or a related field preferred.
- Prior experience in client support, customer success, or technical support is a plus-preferably in a FinTech, SaaS, or financial services environment.
- Strong understanding of financial products and support systems.
- Excellent problem-solving skills and the ability to explain complex concepts in simple terms.
- Experience with CRM platforms (e.g., Salesforce, RedTail) and support tools (e.g., HubSpot, Jira).
- Familiarity with APIs, data security practices, and financial compliance is a plus.
- Empathetic communicator with a client-first mindset and a passion for financial technology.
What We Offer
- Competitive salary and performance bonuses
- Health, dental, and vision insurance
- Professional development and training programs
- Opportunity to grow in a rapidly scaling FinTech company