We are seeking a bilingual Customer Support Specialist fluent in both English and French-Canadian to join a growing customer support team supporting warranty claims, general inquiries, and customer
We are seeking a bilingual Customer Support Specialist fluent in both English and French-Canadian to join a growing customer support team supporting warranty claims, general inquiries, and customer
Client Support Specialist - Financial Services, North Hills, NC
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Job Title: Client Support Specialist Department: Customer Success / Client Services Location: North Hills, NC Job Type: Full-Time About the Role We are seeking a highly motivated and
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Client Support Specialist - Financial Services, North Hills, NC
Raleigh, NC · On-site
$17.50 - $23.50/hr
Job Title: Client Support Specialist Department: Customer Success / Client Services Location: North Hills, NC Job Type: Full-Time About the Role We are seeking a highly motivated and
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$17.50 - $24/hr
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$17.50 - $24/hr
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$17.50 - $24/hr
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Internet Sales Coordinator We are Lennar Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities,
Internet Sales Coordinator
$18.25 - $25/hr
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Internet Sales Coordinator
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ABOUT US HirexHire (pronounced hire by hire) is a Chicago-based recruiting and talent consultancy that integrates with companies short-term to provide long-term talent solutions. We take a seat in
ABOUT US HirexHire (pronounced hire by hire) is a Chicago-based recruiting and talent consultancy that integrates with companies short-term to provide long-term talent solutions. We take a seat in
ABOUT US HirexHire (pronounced hire by hire) is a Chicago-based recruiting and talent consultancy that integrates with companies short-term to provide long-term talent solutions. We take a seat in
ABOUT US HirexHire (pronounced hire by hire) is a Chicago-based recruiting and talent consultancy that integrates with companies short-term to provide long-term talent solutions. We take a seat in
ABOUT US HirexHire (pronounced hire by hire) is a Chicago-based recruiting and talent consultancy that integrates with companies short-term to provide long-term talent solutions. We take a seat in
Quick apply
ABOUT US HirexHire (pronounced hire by hire) is a Chicago-based recruiting and talent consultancy that integrates with companies short-term to provide long-term talent solutions. We take a seat in
ABOUT US HirexHire (pronounced hire by hire) is a Chicago-based recruiting and talent consultancy that integrates with companies short-term to provide long-term talent solutions. We take a seat in
ABOUT US HirexHire (pronounced hire by hire) is a Chicago-based recruiting and talent consultancy that integrates with companies short-term to provide long-term talent solutions. We take a seat in
Internet Sales Coordinator
Morrisville, NC · On-site
$17.50 - $24/hr
Internet Sales Coordinator We are Lennar Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities,
Internet Sales Coordinator
Morrisville, NC · On-site
$17.50 - $24/hr
Internet Sales Coordinator We are Lennar Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities,
Internet Sales Coordinator
Morrisville, NC · On-site
$17.50 - $24/hr
Internet Sales Coordinator We are Lennar Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities,
Internet Sales Coordinator
Morrisville, NC · On-site
$17.50 - $24/hr
Internet Sales Coordinator We are Lennar Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities,
Internet Sales Coordinator
Morrisville, NC · On-site
$17.50 - $24/hr
Internet Sales Coordinator We are Lennar Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities,
Internet Sales Coordinator
Morrisville, NC · On-site
$17.50 - $24/hr
Internet Sales Coordinator We are Lennar Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities,
Internet Sales Coordinator
$17.50 - $24/hr
Internet Sales Coordinator We are Lennar Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities,
Internet Sales Coordinator
$17.50 - $24/hr
Internet Sales Coordinator We are Lennar Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities,
Live Chat Support information
See Raleigh, NC salary details
$12.15 - $14.76
2% of jobs
$14.76 - $17.38
11% of jobs
$18.84 is the 25th percentile. Wages below this are outliers.
$17.38 - $19.99
22% of jobs
The median wage is $21.98 / hr.
$19.99 - $22.60
20% of jobs
$22.60 - $25.21
16% of jobs
$26.45 is the 75th percentile. Wages above this are outliers.
$25.21 - $27.83
9% of jobs
$27.83 - $30.44
8% of jobs
$30.44 - $33.05
5% of jobs
$33.05 - $35.66
4% of jobs
$35.66 - $38.28
1% of jobs
$38.28 - $40.89
1% of jobs
$12
$24
$40
How much do live chat support jobs pay per hour?
As of Jun 12, 2026, the average hourly pay for live chat support in Raleigh, NC is $24.33, according to ZipRecruiter salary data. Most workers in this role earn between $18.70 and $27.55 per hour, depending on experience, location, and employer.
What is a Live Chat Support job?
A Live Chat Support job involves assisting customers in real time through online chat platforms. Agents respond to inquiries, troubleshoot issues, and provide information about products or services. This role requires strong communication skills, quick problem-solving abilities, and multitasking proficiency. It is commonly used in e-commerce, tech support, and customer service industries to enhance user experience.
What does a typical day look like for someone working in Live Chat Support?
A typical day for a Live Chat Support agent involves assisting customers through online chat platforms by answering questions, resolving issues, and providing product or service information. Agents often handle multiple chat sessions simultaneously, collaborating with team members or escalating more complex issues as needed. The role includes documenting interactions, following company protocols, and sometimes providing feedback to improve support processes. You may also participate in ongoing training to stay updated on products and customer service techniques. The environment tends to be fast-paced and dynamic, ideal for those who enjoy helping others and solving problems in real time.
What are the key skills and qualifications needed to thrive in the Live Chat Support position, and why are they important?
To thrive as a Live Chat Support agent, you need excellent written communication, problem-solving abilities, and a basic understanding of customer service principles, often backed by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and ticketing systems is typically required. Strong multitasking skills, patience, and a positive, empathetic attitude set top performers apart in this role. These skills ensure you can deliver timely, accurate assistance that enhances customer satisfaction in a digital-first support environment.
What are the most commonly searched types of Live Chat Support jobs in Raleigh, NC? The most popular types of Live Chat Support jobs in Raleigh, NC are:
What are popular job titles related to Live Chat Support jobs in Raleigh, NC? For Live Chat Support jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Live Chat Support jobs in Raleigh, NC look for? The top searched job categories for Live Chat Support jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Live Chat Support jobs? Cities near Raleigh, NC with the most Live Chat Support job openings:
$13/hr
Full-time
This job post has expired 1 day ago. Applications are no longer accepted.
Job description
We are seeking a bilingual Customer Support Specialist fluent in both English and French-Canadian to join a growing customer support team supporting warranty claims, general inquiries, and customer assistance across phone, email, and chat channels.
This is a fully remote opportunity for candidates with excellent communication skills, strong customer service experience, and authentic French-Canadian fluency, including familiarity with Quebecois expressions and conversational dialect.
The ideal candidate is professional, personable, detail-oriented, and comfortable handling customer interactions across multiple communication channels in a fast-paced environment.
Key Responsibilities
- Handle inbound customer support inquiries via phone, email, and live chat
- Assist customers with warranty claims and general product or service inquiries
- Provide clear, professional, and empathetic customer support in both English and French
- Accurately document customer interactions and case updates
- Troubleshoot customer concerns and escalate issues when necessary
- Maintain strong service quality and response standards
- Collaborate with internal teams to ensure smooth customer experiences
Compensation:
- $13 USD p/hour paid weekly
Technical Requirements (Essential)
To be considered, candidates must meet all technical requirements below:
- Windows 11 PC (Mac not supported)
- 12–16 GB RAM
- Dual monitors
- Webcam
- Fibre internet with a wired connection
- Backup power solution
- Microsoft Teams / Office 365
Applications that do not meet the minimum technical requirements may not move forward in the process.
Hiring Process
Our hiring process includes multiple stages to ensure the right fit for both the role and the client environment.
The process includes:
- Resume review
- Prescreen questionnaire
- One-way video interview
- Second interview
- Client interview
Please note:
Only candidates who complete both the prescreen questionnaire and one-way video interview will be considered for progression in the hiring process.
Requirements
Requirements
- Native or near-native fluency in English and French-Canadian
- Strong preference for candidates with an authentic Quebecois dialect
- Previous customer service or customer support experience required
- Experience handling phone, email, and chat support preferred
- Excellent verbal and written communication skills
- Strong listening and problem-solving abilities
- Comfortable working independently in a remote environment
- Reliable high-speed internet connection and professional remote work setup
- Ability to multitask and manage multiple customer interactions efficiently
Preferred Qualifications
- Experience with warranty claims or product support
- Experience working with North American customers
- Call center or contact center experience
- CRM or ticketing system experience