Raleigh, NC · On-site
$17.50 - $23.50/hr
Client Support Specialist Department: Customer Success / Client Services Location: North Hills, NC ... Serve as the primary contact for clients via ticketing, phone, and live chat, addressing inquiries ...
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Raleigh, NC · On-site
$17.50 - $23.50/hr
Client Support Specialist Department: Customer Success / Client Services Location: North Hills, NC ... Serve as the primary contact for clients via ticketing, phone, and live chat, addressing inquiries ...
Raleigh, NC · On-site +1
$15.25 - $20/hr
Serve as the first point of contact for customer support (primarily via email, phone, and live chat). * Respond to inquiries, assist with services, resolve issues, and ensure a seamless customer ...
Raleigh, NC · On-site +1
$15.25 - $20/hr
Serve as the first point of contact for customer support (primarily via email, phone, and live chat). * Respond to inquiries, assist with services, resolve issues, and ensure a seamless customer ...
Raleigh, NC · On-site
$15.50 - $21.25/hr
Respond to customer inquiries via phone, email, and live chat in a timely and professional manner ... Provide product information and support to customers to assist them in making informed decisions ...
Raleigh, NC · On-site
$15.50 - $21.25/hr
Respond to customer inquiries via phone, email, and live chat in a timely and professional manner ... Provide product information and support to customers to assist them in making informed decisions ...
$15.50 - $21.25/hr
Respond to customer inquiries via phone, email, and live chat in a timely and professional manner ... Provide product information and support to customers to assist them in making informed decisions ...
$15.50 - $21.25/hr
Respond to customer inquiries via phone, email, and live chat in a timely and professional manner ... Provide product information and support to customers to assist them in making informed decisions ...
Morrisville, NC · On-site
$17.50 - $24/hr
Provide prompt and effective communication via email, live chat, phone and 1-800 numbers ... To further support our Associates, we provide an Education Assistance Program and up to $30,000 in ...
Morrisville, NC · On-site
$17.50 - $24/hr
Provide prompt and effective communication via email, live chat, phone and 1-800 numbers ... To further support our Associates, we provide an Education Assistance Program and up to $30,000 in ...
Raleigh, NC · On-site
$18.25 - $25/hr
Provide prompt and effective communication via email, live chat, phone and 1-800 numbers ... To further support our Associates, we provide an Education Assistance Program and up to $30,000 in ...
Raleigh, NC · On-site
$18.25 - $25/hr
Provide prompt and effective communication via email, live chat, phone and 1-800 numbers ... To further support our Associates, we provide an Education Assistance Program and up to $30,000 in ...
Morrisville, NC · On-site
$17.50 - $24/hr
Provide prompt and effective communication via email, live chat, phone and 1-800 numbers ... To further support our Associates, we provide an Education Assistance Program and up to $30,000 in ...
Morrisville, NC · On-site
$17.50 - $24/hr
Provide prompt and effective communication via email, live chat, phone and 1-800 numbers ... To further support our Associates, we provide an Education Assistance Program and up to $30,000 in ...
Morrisville, NC · On-site
$17.50 - $24/hr
Provide prompt and effective communication via email, live chat, phone and 1-800 numbers ... To further support our Associates, we provide an Education Assistance Program and up to $30,000 in ...
Morrisville, NC · On-site
$17.50 - $24/hr
Provide prompt and effective communication via email, live chat, phone and 1-800 numbers ... To further support our Associates, we provide an Education Assistance Program and up to $30,000 in ...
Morrisville, NC · On-site
$17.50 - $24/hr
Provide prompt and effective communication via email, live chat, phone and 1-800 numbers ... To further support our Associates, we provide an Education Assistance Program and up to $30,000 in ...
Morrisville, NC · On-site
$17.50 - $24/hr
Provide prompt and effective communication via email, live chat, phone and 1-800 numbers ... To further support our Associates, we provide an Education Assistance Program and up to $30,000 in ...
Morrisville, NC · On-site
$17.50 - $24/hr
Provide prompt and effective communication via email, live chat, phone and 1-800 numbers. Maintain ... To further support our Associates, we provide an Education Assistance Program and up to $30,000 in ...
Morrisville, NC · On-site
$17.50 - $24/hr
Provide prompt and effective communication via email, live chat, phone and 1-800 numbers. Maintain ... To further support our Associates, we provide an Education Assistance Program and up to $30,000 in ...
$17.50 - $24/hr
Provide prompt and effective communication via email, live chat, phone and 1-800 numbers. Maintain ... To further support our Associates, we provide an Education Assistance Program and up to $30,000 in ...
$17.50 - $24/hr
Provide prompt and effective communication via email, live chat, phone and 1-800 numbers. Maintain ... To further support our Associates, we provide an Education Assistance Program and up to $30,000 in ...
Manage inbound customer support requests via chat, email, and screenshare with timely and ... Support customers in preparing for and executing time-sensitive workflows, including live or ...
Manage inbound customer support requests via chat, email, and screenshare with timely and ... Support customers in preparing for and executing time-sensitive workflows, including live or ...
Manage inbound customer support requests via chat, email, and screenshare with timely and ... Support customers in preparing for and executing time-sensitive workflows, including live or ...
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Manage inbound customer support requests via chat, email, and screenshare with timely and ... Support customers in preparing for and executing time-sensitive workflows, including live or ...
Manage inbound customer support requests via chat, email, and screenshare with timely and ... Support customers in preparing for and executing time-sensitive workflows, including live or ...
Manage inbound customer support requests via chat, email, and screenshare with timely and ... Support customers in preparing for and executing time-sensitive workflows, including live or ...
Manage inbound customer support requests via chat, email, and screenshare with timely and ... Support customers in preparing for and executing time-sensitive workflows, including live or ...
Manage inbound customer support requests via chat, email, and screenshare with timely and ... Support customers in preparing for and executing time-sensitive workflows, including live or ...
... live or scheduled events. You will work closely with Tier 2 Support, Customer Success, and ... Manage inbound customer support requests via chat, email, and screenshare, ensuring timely and ...
... live or scheduled events. You will work closely with Tier 2 Support, Customer Success, and ... Manage inbound customer support requests via chat, email, and screenshare, ensuring timely and ...
... live or scheduled events. You will work closely with Tier 2 Support, Customer Success, and ... Manage inbound customer support requests via chat, email, and screenshare, ensuring timely and ...
... live or scheduled events. You will work closely with Tier 2 Support, Customer Success, and ... Manage inbound customer support requests via chat, email, and screenshare, ensuring timely and ...
... live or scheduled events. You will work closely with Tier 2 Support, Customer Success, and ... Manage inbound customer support requests via chat, email, and screenshare, ensuring timely and ...
... live or scheduled events. You will work closely with Tier 2 Support, Customer Success, and ... Manage inbound customer support requests via chat, email, and screenshare, ensuring timely and ...
Morrisville, NC · On-site
$16 - $20.50/hr
... chat, email, web, and social media. At the heart of our mission, you'll play a crucial role in ... Our flexible hybrid work environment requires that you live in the state of North Carolina, within ...
Morrisville, NC · On-site
$16 - $20.50/hr
... chat, email, web, and social media. At the heart of our mission, you'll play a crucial role in ... Our flexible hybrid work environment requires that you live in the state of North Carolina, within ...
Cary, NC · On-site
$18.75 - $23.75/hr
Provide hardware / software / network problem diagnosis / resolution via telephone/email/chat for ... Live Meeting, and Windows Native tools MS Office Suite (XP, 2003, 2007): MS-Word, MS-Excel, MS ...
Cary, NC · On-site
$18.75 - $23.75/hr
Provide hardware / software / network problem diagnosis / resolution via telephone/email/chat for ... Live Meeting, and Windows Native tools MS Office Suite (XP, 2003, 2007): MS-Word, MS-Excel, MS ...
$12.15 - $14.76
2% of jobs
$14.76 - $17.38
11% of jobs
$18.84 is the 25th percentile. Wages below this are outliers.
$17.38 - $19.99
22% of jobs
The median wage is $21.98 / hr.
$19.99 - $22.60
20% of jobs
$22.60 - $25.21
16% of jobs
$26.45 is the 75th percentile. Wages above this are outliers.
$25.21 - $27.83
9% of jobs
$27.83 - $30.44
8% of jobs
$30.44 - $33.05
5% of jobs
$33.05 - $35.66
4% of jobs
$35.66 - $38.28
1% of jobs
$38.28 - $40.89
1% of jobs
$12
$24
$40
A Live Chat Support job involves assisting customers in real time through online chat platforms. Agents respond to inquiries, troubleshoot issues, and provide information about products or services. This role requires strong communication skills, quick problem-solving abilities, and multitasking proficiency. It is commonly used in e-commerce, tech support, and customer service industries to enhance user experience.
A typical day for a Live Chat Support agent involves assisting customers through online chat platforms by answering questions, resolving issues, and providing product or service information. Agents often handle multiple chat sessions simultaneously, collaborating with team members or escalating more complex issues as needed. The role includes documenting interactions, following company protocols, and sometimes providing feedback to improve support processes. You may also participate in ongoing training to stay updated on products and customer service techniques. The environment tends to be fast-paced and dynamic, ideal for those who enjoy helping others and solving problems in real time.
To thrive as a Live Chat Support agent, you need excellent written communication, problem-solving abilities, and a basic understanding of customer service principles, often backed by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and ticketing systems is typically required. Strong multitasking skills, patience, and a positive, empathetic attitude set top performers apart in this role. These skills ensure you can deliver timely, accurate assistance that enhances customer satisfaction in a digital-first support environment.
$17.50 - $23.50/hr
Full-time
Medical, Dental, Vision
Posted 25 days ago
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