Cary, NC · On-site
$18.75 - $23.75/hr
Provide hardware / software / network problem diagnosis / resolution via telephone/email/chat for ... Live Meeting, and Windows Native tools MS Office Suite (XP, 2003, 2007): MS-Word, MS-Excel, MS ...
Cary, NC · On-site
$18.75 - $23.75/hr
Provide hardware / software / network problem diagnosis / resolution via telephone/email/chat for ... Live Meeting, and Windows Native tools MS Office Suite (XP, 2003, 2007): MS-Word, MS-Excel, MS ...
Benson, NC · On-site
$18.50 - $28.50/hr
Respond to customer inquiries via phone, email, and chat in a timely manner * Assist attendees with ... Support on-site customer service during live events when needed * Follow company procedures and ...
New
Quick apply
Benson, NC · On-site
$18.50 - $28.50/hr
Respond to customer inquiries via phone, email, and chat in a timely manner * Assist attendees with ... Support on-site customer service during live events when needed * Follow company procedures and ...
New
Raleigh, NC · Remote
$18 - $40/hr
About the Job The Varsity Tutors Live Learning Platform has thousands of students looking for ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...
Raleigh, NC · Remote
$18 - $40/hr
About the Job The Varsity Tutors Live Learning Platform has thousands of students looking for ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...
Chapel Hill, NC · Remote
$18 - $40/hr
About the Job The Varsity Tutors Live Learning Platform has thousands of students looking for ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...
Chapel Hill, NC · Remote
$18 - $40/hr
About the Job The Varsity Tutors Live Learning Platform has thousands of students looking for ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...
Durham, NC · Remote
$18 - $40/hr
About the Job The Varsity Tutors Live Learning Platform has thousands of students looking for ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...
Durham, NC · Remote
$18 - $40/hr
About the Job The Varsity Tutors Live Learning Platform has thousands of students looking for ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...
Durham, NC · On-site +1
$30K - $160K/yr
To support our agents in building meaningful, sustainable careers while changing lives -- starting ... If you're curious about what's possible here, let's chat! By submitting this form, you agree to ...
Durham, NC · On-site +1
$30K - $160K/yr
To support our agents in building meaningful, sustainable careers while changing lives -- starting ... If you're curious about what's possible here, let's chat! By submitting this form, you agree to ...
... chat, email). * Manage and maintain core UCCE components such as Call Router, Logger, Peripheral Gateway (PG), Administration & Data Servers, and Live Data Server. * Support integration and ...
Quick apply
... chat, email). * Manage and maintain core UCCE components such as Call Router, Logger, Peripheral Gateway (PG), Administration & Data Servers, and Live Data Server. * Support integration and ...
... to support a large-scale Epic transition project for a State Healthcare Division. The candidate ... Lead deployment planning and readiness efforts across 3 go-live waves. * Oversee reporting and ...
Quick apply
... to support a large-scale Epic transition project for a State Healthcare Division. The candidate ... Lead deployment planning and readiness efforts across 3 go-live waves. * Oversee reporting and ...
Durham, NC · On-site
$2.1K/wk
With Vivian, you can chat directly with recruiters and apply to staffing agencies with a Single ... We are on a mission to help others live better and we do this by helping the healers of the world ...
Durham, NC · On-site
$2.1K/wk
With Vivian, you can chat directly with recruiters and apply to staffing agencies with a Single ... We are on a mission to help others live better and we do this by helping the healers of the world ...
Raleigh, NC · On-site
$37 - $41/hr
With Vivian, you can chat directly with recruiters and apply to agencies using a Single Reusable ... We are on a mission to help others live better and we do this by helping the healers of the world ...
Raleigh, NC · On-site
$37 - $41/hr
With Vivian, you can chat directly with recruiters and apply to agencies using a Single Reusable ... We are on a mission to help others live better and we do this by helping the healers of the world ...
Raleigh, NC · On-site
$50 - $54/hr
With Vivian, you can chat directly with recruiters and apply to agencies using a Single Reusable ... We are on a mission to help others live better and we do this by helping the healers of the world ...
Raleigh, NC · On-site
$50 - $54/hr
With Vivian, you can chat directly with recruiters and apply to agencies using a Single Reusable ... We are on a mission to help others live better and we do this by helping the healers of the world ...
... voice, chat, and email. * Manage and maintain core UCCE components, including: * Call Router * Logger * Peripheral Gateway (PG) * Administration & Data Servers * Live Data Server * Support ...
New
... voice, chat, and email. * Manage and maintain core UCCE components, including: * Call Router * Logger * Peripheral Gateway (PG) * Administration & Data Servers * Live Data Server * Support ...
New
Raleigh, NC · On-site
$2.4K/wk
With Vivian, you can chat directly with recruiters and apply to staffing agencies with a Single ... We are on a mission to help others live better and we do this by helping the healers of the world ...
Raleigh, NC · On-site
$2.4K/wk
With Vivian, you can chat directly with recruiters and apply to staffing agencies with a Single ... We are on a mission to help others live better and we do this by helping the healers of the world ...
Henderson, NC · On-site
$1.8K/wk
With Vivian, you can chat directly with recruiters and apply to staffing agencies with a Single ... We are on a mission to help others live better and we do this by helping the healers of the world ...
Henderson, NC · On-site
$1.8K/wk
With Vivian, you can chat directly with recruiters and apply to staffing agencies with a Single ... We are on a mission to help others live better and we do this by helping the healers of the world ...
Henderson, NC · On-site
$49 - $53/hr
With Vivian, you can chat directly with recruiters and apply to agencies using a Single Reusable ... We are on a mission to help others live better and we do this by helping the healers of the world ...
Henderson, NC · On-site
$49 - $53/hr
With Vivian, you can chat directly with recruiters and apply to agencies using a Single Reusable ... We are on a mission to help others live better and we do this by helping the healers of the world ...
Chapel Hill, NC · On-site
$1.9K/wk
With Vivian, you can chat directly with recruiters and apply to staffing agencies with a Single ... We are on a mission to help others live better and we do this by helping the healers of the world ...
Chapel Hill, NC · On-site
$1.9K/wk
With Vivian, you can chat directly with recruiters and apply to staffing agencies with a Single ... We are on a mission to help others live better and we do this by helping the healers of the world ...
Raleigh, NC · On-site
$1.9K/wk
With Vivian, you can chat directly with recruiters and apply to staffing agencies with a Single ... We are on a mission to help others live better and we do this by helping the healers of the world ...
Raleigh, NC · On-site
$1.9K/wk
With Vivian, you can chat directly with recruiters and apply to staffing agencies with a Single ... We are on a mission to help others live better and we do this by helping the healers of the world ...
Henderson, NC · On-site
$2.1K/wk
With Vivian, you can chat directly with recruiters and apply to staffing agencies with a Single ... We are on a mission to help others live better and we do this by helping the healers of the world ...
Henderson, NC · On-site
$2.1K/wk
With Vivian, you can chat directly with recruiters and apply to staffing agencies with a Single ... We are on a mission to help others live better and we do this by helping the healers of the world ...
Raleigh, NC · On-site
$2.0K/wk
With Vivian, you can chat directly with recruiters and apply to staffing agencies with a Single ... We are on a mission to help others live better and we do this by helping the healers of the world ...
Raleigh, NC · On-site
$2.0K/wk
With Vivian, you can chat directly with recruiters and apply to staffing agencies with a Single ... We are on a mission to help others live better and we do this by helping the healers of the world ...
Louisburg, NC · On-site
$38 - $42/hr
With Vivian, you can chat directly with recruiters and apply to agencies using a Single Reusable ... We are on a mission to help others live better and we do this by helping the healers of the world ...
Louisburg, NC · On-site
$38 - $42/hr
With Vivian, you can chat directly with recruiters and apply to agencies using a Single Reusable ... We are on a mission to help others live better and we do this by helping the healers of the world ...
$11.05 - $13.43
2% of jobs
$13.43 - $15.80
11% of jobs
$17.13 is the 25th percentile. Wages below this are outliers.
$15.80 - $18.18
22% of jobs
The median wage is $19.99 / hr.
$18.18 - $20.56
20% of jobs
$20.56 - $22.93
16% of jobs
$24.05 is the 75th percentile. Wages above this are outliers.
$22.93 - $25.31
9% of jobs
$25.31 - $27.69
8% of jobs
$27.69 - $30.06
5% of jobs
$30.06 - $32.44
4% of jobs
$32.44 - $34.81
1% of jobs
$34.81 - $37.19
1% of jobs
$11
$22
$37
A Live Chat Support job involves assisting customers in real time through online chat platforms. Agents respond to inquiries, troubleshoot issues, and provide information about products or services. This role requires strong communication skills, quick problem-solving abilities, and multitasking proficiency. It is commonly used in e-commerce, tech support, and customer service industries to enhance user experience.
A typical day for a Live Chat Support agent involves assisting customers through online chat platforms by answering questions, resolving issues, and providing product or service information. Agents often handle multiple chat sessions simultaneously, collaborating with team members or escalating more complex issues as needed. The role includes documenting interactions, following company protocols, and sometimes providing feedback to improve support processes. You may also participate in ongoing training to stay updated on products and customer service techniques. The environment tends to be fast-paced and dynamic, ideal for those who enjoy helping others and solving problems in real time.
To thrive as a Live Chat Support agent, you need excellent written communication, problem-solving abilities, and a basic understanding of customer service principles, often backed by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and ticketing systems is typically required. Strong multitasking skills, patience, and a positive, empathetic attitude set top performers apart in this role. These skills ensure you can deliver timely, accurate assistance that enhances customer satisfaction in a digital-first support environment.
The most popular types of Live Chat Support jobs in Raleigh, NC are:
For Live Chat Support jobs in Raleigh, NC, the most frequently searched job titles are:
The top searched job categories for Live Chat Support jobs in Raleigh, NC are:
Cities near Raleigh, NC with the most Live Chat Support job openings:
$18.75 - $23.75/hr
Contractor
Re-posted 24 days ago
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Primary Skills:
Should have experience into Desktop/ Desk side support/ Windows experience (Windows Based)
Should have experience in working in enterprise call centre environment.
Provide hardware / software / network problem diagnosis / resolution via telephone/email/chat for customer's end users
Coordinate and manage relationships with vendors and support staff that provide hardware / software / network problem resolution.
Administer and provide User account provisioning.
1-2 years help desk, customer service, and support experience with problem solving involving hardware, software, and networks.
Phone support experience necessary.
ITIL knowledge of V2 or V3. Especially on Service Desk, Incident, Problem, and Change Management
Technical helpdesk or technical call center experience is necessary.
Disciplined, systematic problem solving skills required.
Hands-on work experience with the following:
Windows Operating systems
Clients: Windows7, Windows Vista, Windows XP, Windows 2000
Servers: Windows 2000, Windows 2003, Windows 2008,
Knowledge of Active Directory, Exchange 2003/2007
ITSM ticketing tools such as Remedy, HP Service Centre, Peregrine Service Centre
User account creation for Active Directory, Exchange Mailboxes, Distribution lists
Remote desktop connectivity applications like SMS, Bombard, WebEx, Live Meeting, and Windows Native tools
MS Office Suite (XP, 2003, 2007): MS-Word, MS-Excel, MS-PowerPoint, MS-Outlook, MS Project, and MS Visio
Internet browsers (e.g. Explorer, Chrome, Firefox),
VPN and remote dial-in users
Support for laptop, desktops, and printers
Others: Adobe Acrobat and other common desktop applications like WinZip, etc.
Desktop support Level 1
Client : HCL America; This is a Contract-to-Hire role.
Sourced by ZipRecruiter
Artech is a leading IT staffing and consulting company based in Morristown, NJ, US. Since its foundation in 1992, Artech has mastered in complementing human expertise with technology and business acumen to produce world-class staffing solutions. The company caters to diverse industry sectors, including financial services, healthcare, telecommunication, energy and utilities, supply chain, and retail. It provides IT consulting, project management, professional and staff augmentation, and managed staffing services. Artech's mission is to provide exceptional IT staffing services to its clients by comprehending their business needs and then crafting a customized staffing strategy. Its notable achievement includes being recognized as one of the largest IT staffing companies in the U.S, according to Staffing Industry Analysts (SIA).
Recruiting and staffing services
10,000+ Employees
Morristown, NJ, US
1992
