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Remote Zendesk Chat Support Jobs in Raleigh, NC (NOW HIRING)

ForgeFit

Remote Customer Service Specialist

Raleigh, NC · On-site +1

$16.50 - $21.75/hr

Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

ClinDCast LLC

EHR Epic Analyst

Cary, NC · Remote

Remote (Based in Raleigh, NC) Position Type: Contract We are seeking an experienced EHR Epic ... Support Epic implementation, configuration, and maintenance for clinical applications.

Liveops

Remote Customer Service Representative

Apex, NC · Remote

$20/hr

Tax Software Support - Independent Contractor Location: Remote (US-Based) Apply today to join the 1 ... Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ...

Liveops

Remote Customer Service Representative

Durham, NC · Remote

$20/hr

Tax Software Support - Independent Contractor Location: Remote (US-Based) Apply today to join the 1 ... Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ...

Liveops

Remote Customer Service Representative

Cary, NC · Remote

$20/hr

Tax Software Support - Independent Contractor Location: Remote (US-Based) Apply today to join the 1 ... Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ...

HirexHire

Customer Support Manager

Raleigh, NC · Remote

Raleigh, NC HQ (Remote) Industry: Government Technology (SaaS) Company Size: 50+ What They Do: Our ... Maintain a high standard of customer communication across chat, email, and live troubleshooting ...

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Remote Zendesk Chat Support information

See Raleigh, NC salary details

$30.6K

$61.3K

$105.5K

How much do remote zendesk chat support jobs pay per year?

As of May 28, 2026, the average yearly pay for remote zendesk chat support in Raleigh, NC is $61,332.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,800.00 and $71,900.00 per year, depending on experience, location, and employer.

What is the difference between Remote Zendesk Chat Support vs Remote Live Chat Agent?

AspectRemote Zendesk Chat SupportRemote Live Chat Agent
Primary RoleManage customer interactions via Zendesk Chat platformHandle live chat inquiries across various platforms
Required SkillsZendesk platform knowledge, customer service skillsCustomer service, communication, multi-platform familiarity
Work EnvironmentRemote, customer support centers, tech companiesRemote, e-commerce, service industries
CertificationsZendesk certification helpful but not mandatoryCustomer service certifications beneficial

Remote Zendesk Chat Support and Remote Live Chat Agent roles both involve assisting customers via live chat. Zendesk Support specialists focus specifically on managing interactions within the Zendesk platform, often requiring platform-specific knowledge. Live Chat Agents may handle inquiries across multiple platforms and industries. Both roles are remote, customer-focused, and require strong communication skills, but Zendesk Support roles emphasize platform expertise, while Live Chat Agents may need broader multi-platform experience.

What are the most commonly searched types of Zendesk Chat Support jobs in Raleigh, NC? The most popular types of Zendesk Chat Support jobs in Raleigh, NC are:
What are popular job titles related to Remote Zendesk Chat Support jobs in Raleigh, NC? For Remote Zendesk Chat Support jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Remote Zendesk Chat Support jobs in Raleigh, NC look for? The top searched job categories for Remote Zendesk Chat Support jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Remote Zendesk Chat Support jobs? Cities near Raleigh, NC with the most Remote Zendesk Chat Support job openings:
Remote Zendesk Chat Support jobs near you
Admin Support Specialist

Admin Support Specialist

CRC (CriminalRecordCheck.com)

Raleigh, NC • Remote

$15/hr

Full-time

Posted 23 days ago

Job description

Admin Support Specialist (Operations)
Full-Time | Non-Exempt
Are you highly organized, detail-oriented, and comfortable working independently in a fast-paced remote environment? Do you take pride in accuracy and meeting measurable performance goals? If so, we encourage you to apply.
We are seeking an Admin Support Specialist (Operations) to support our Employment Screening team. This role is responsible for the timely and accurate build-out of client orders while ensuring compliance with client-specific processes and strict confidentiality standards.
Key Responsibilities
  • Accurately build and process incoming client orders
  • Review vendor-collected data and identify discrepancies
  • Maintain proper queue assignment and work queue accuracy
  • Upload and manage documentation (drug screens, vaccination records, MVR reviews, etc.)
  • Submit third-party vendor orders and perform demographic updates
  • Meet production goals of 12–15 orders per hour within 90 days
  • Maintain detailed, confidential, and accurate records

Qualifications
  • High School Diploma or GED required
  • Proven success working remotely with strong time management skills
  • Exceptional attention to detail and ability to meet strict deadlines
  • Strong written and verbal communication skills
  • Proficiency in Microsoft Word, Excel, and Outlook
  • Comfortable using Zoom, Microsoft Teams, email, chat, and phone
  • Ability to work independently and collaboratively
  • North Carolina resident with a private home office and secure high-speed internet
Preferred: Experience in background investigations or employment screening.
Work Environment
  • This is a fully remote position. Employees must maintain a secure, private workspace and reliable high-speed internet connection.
  • If you are looking for a structured, performance-driven role where precision and accountability matter, we encourage you to apply.

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