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Remote Zendesk Chat Support Jobs (NOW HIRING)

Aquent

Accounting Support

Campbell, CA · On-site +1

$34/hr

This is a fully remote role, but candidates must be located in the following states: Alabama ... Prior experience with omnichannel chat support * Strong understanding of financial concepts and ...

TEKsystems

Customer Technical Support

San Diego, CA · Remote

$18.50/hr

Remote/Onsite (Based on Business Need) Employment Type: Full-Time Experience Level: Intermediate ... Deliver chat support and make outbound customer calls as needed. * Utilize approved communication ...

TEKsystems

Customer Technical Support

San Diego, CA · Remote

$18.50/hr

FULLY REMOTE Customer Technical Support Specialist Must have: * at least 1 year of call center * at ... Offers chat support and makes outbound calls as needed through the customer support line. Utilizes ...

Skimmer

$15.75 - $21.50/hr

Every day, you'll: * Deliver friendly, knowledgeable phone, email, and chat support to our ... Remote work friendly * Comprehensive learning and development budget * A manager dedicated to your ...

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All JobsZendesk Chat Support JobsRemote Zendesk Chat Support Jobs

Remote Zendesk Chat Support information

See salary details

$31.5K

$63.1K

$108.5K

How much do remote zendesk chat support jobs pay per year?

As of Aug 3, 2026, the average yearly pay for remote zendesk chat support in the United States is $63,094.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,000.00 and $74,000.00 per year, depending on experience, location, and employer.

What is the difference between Remote Zendesk Chat Support vs Remote Live Chat Agent?

AspectRemote Zendesk Chat SupportRemote Live Chat Agent
Primary RoleManage customer interactions via Zendesk Chat platformHandle live chat inquiries across various platforms
Required SkillsZendesk platform knowledge, customer service skillsCustomer service, communication, multi-platform familiarity
Work EnvironmentRemote, customer support centers, tech companiesRemote, e-commerce, service industries
CertificationsZendesk certification helpful but not mandatoryCustomer service certifications beneficial

Remote Zendesk Chat Support and Remote Live Chat Agent roles both involve assisting customers via live chat. Zendesk Support specialists focus specifically on managing interactions within the Zendesk platform, often requiring platform-specific knowledge. Live Chat Agents may handle inquiries across multiple platforms and industries. Both roles are remote, customer-focused, and require strong communication skills, but Zendesk Support roles emphasize platform expertise, while Live Chat Agents may need broader multi-platform experience.

More about Remote Zendesk Chat Support jobs
What cities are hiring for Remote Zendesk Chat Support jobs? Cities with the most Remote Zendesk Chat Support job openings:
What are the most commonly searched types of Zendesk Chat Support jobs? The most popular types of Zendesk Chat Support jobs are:
What states have the most Remote Zendesk Chat Support jobs? States with the most job openings for Remote Zendesk Chat Support jobs include:
What job categories do people searching Remote Zendesk Chat Support jobs look for? The top searched job categories for Remote Zendesk Chat Support jobs are:
Remote Zendesk Chat Support jobs near you
Infographic showing various Remote Zendesk Chat Support job openings in the United States as of July 2026, with employment types broken down into 54% Full Time, 5% Part Time, and 41% Contract. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution, with an average salary of $63,094 per year, or $30.3 per hour.

Customer Support Representative

Lone Wolf Technologies

OR • Remote

$26 - $28.50/hr

Full-time

Posted 6 days ago

Job description

We’re here to make real estate transactions simpler by providing a seamless digital lead-to-close experience for agents, brokers, and their clients. As the industry continues to evolve, we remain committed to supporting real estate professionals while building a diverse and inclusive workplace that celebrates individuality.

As a Customer Support Representative, you will provide technical support and troubleshooting for brokerage customers using the Back Office product, primarily through email, with phone and chat as secondary channels. You will answer questions about product functionality, use accounting knowledge when needed, resolve or escalate issues, and deliver an exceptional customer experience.

What You'll Do:
  • Support customers through email case work on Lone Wolf's Back Office product, with phone and chat as secondary support channels
  • Log details of all support sessions and customer challenges in the ticketing system
  • Monitor and manage your own case workload and backlog, prioritizing and triaging as needed
  • Work with peers to troubleshoot and resolve issues and share product knowledge
  • Rely on interpersonal skills and product knowledge to diagnose, test, and resolve customer software challenges
  • Efficiently answer customer questions while displaying excellent email and telephone etiquette
  • Work with broker accounts, applying knowledge of Lone Wolf Foundation to support account-level needs
  • Submit Jira tickets for identified bugs or issues and monitor their status through to resolution
  • Facilitate conflict resolution and escalate issues appropriately
  • Recognize opportunities for improving product and customer experience based on the feedback you receive
What You'll Bring:
  • Minimum 2-3 years of experience using or supporting Back Office is a plus
  • 2-3 years of experience in Customer Support preferred
  • Accounting knowledge is ideal
  • Experience with Salesforce, Zendesk, Intercom, or a similar ticketing system preferred
  • Knowledge of Remote Desktop is an asset
  • Chat support experience is a plus
  • Knowledge of Lone Wolf Foundation is a plus
  • Proficient with Microsoft Office Suite or related software