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Senior Cryptocurrency Customer Support Jobs (NOW HIRING)

AnaVation

Senior Cryptocurrency Engineer

Washington, DC · Remote

$118K - $162K/yr

At AnaVation, we provide unmatched value to our customers and employees through innovative ... Develop algorithms, methods, and analytic workflows supporting seizure warrants, forensic audits ...

AnaVation

Senior Cryptocurrency Engineer

Washington, DC · On-site +1

$118K - $162K/yr

At AnaVation, we provide unmatched value to our customers and employees through innovative ... Develop algorithms, methods, and analytic workflows supporting seizure warrants, forensic audits ...

AnaVation

Senior Cryptocurrency Engineer

Washington, DC · Remote

$118K - $162K/yr

At AnaVation, we provide unmatched value to our customers and employees through innovative ... Develop algorithms, methods, and analytic workflows supporting seizure warrants, forensic audits ...

CoinFlip

Customer Support Representative

Alton Bay, NH

$16.25 - $22.25/hr

The company operates the world's largest network of cryptocurrency kiosks by transaction volume ... CoinFlip.tech. We're seeking a Bilingual Customer Support Agent (Spanish and English) responsible ...

Togetherwork

Sr. Analyst, Customer Support

Austin, TX · On-site

Sr. Analyst, Customer Support Location: Austin, TX (Hybrid), Remote We are looking for a Sr. Analyst, Customer Support to serve as the dedicated analytics partner to our Customer Support organization ...

Jobgether

$1.1K - $1.5K/day

Our partner is looking for a Senior Customer Support based in Netherlands. Join a fast-growing SaaS environment where you will play a key role in delivering exceptional customer experiences for ...

Ag

Senior Customer Support Director

Herndon, VA

$19.75 - $27.25/hr

The Senior Customer Support Director (Sr. CSD) acts as the voice of the customer in the Customer Support and Services Organization. As such, they are the main focal point and accountable for all post ...

Airbus

Senior Customer Support Director

Herndon, VA · On-site

$19.75 - $27.25/hr

The Senior Customer Support Director (Sr. CSD) acts as the voice of the customer in the Customer Support and Services Organization. As such, they are the main focal point and accountable for all post ...

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Senior Cryptocurrency Customer Support information

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$25K

$80.3K

$163.5K

How much do senior cryptocurrency customer support jobs pay per year?

As of Aug 4, 2026, the average yearly pay for senior cryptocurrency customer support in the United States is $80,287.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,500.00 and $103,000.00 per year, depending on experience, location, and employer.

What is the difference between Senior Cryptocurrency Customer Support vs Cryptocurrency Customer Support?

AspectSenior Cryptocurrency Customer SupportCryptocurrency Customer Support
Required CredentialsExperience in crypto, customer service, possibly certificationsEntry-level knowledge of crypto, customer service skills
Work EnvironmentFast-paced crypto exchanges, fintech firmsCrypto exchanges, wallet providers, fintech companies
Employer & Industry UsageUsed in companies seeking experienced support staffUsed broadly across crypto platforms for general support
Search & Comparison IntentLooking for experienced roles, career growthEntry-level support roles, basic crypto knowledge

Senior Cryptocurrency Customer Support roles require more experience, specialized knowledge, and often involve handling complex issues. Cryptocurrency Customer Support positions are typically entry-level, focusing on basic customer assistance. The senior role is suited for those with industry experience, while the standard support role is ideal for newcomers to crypto customer service.

More about Senior Cryptocurrency Customer Support jobs
What cities are hiring for Senior Cryptocurrency Customer Support jobs? Cities with the most Senior Cryptocurrency Customer Support job openings:
What are the most commonly searched types of Cryptocurrency Customer Support jobs? The most popular types of Cryptocurrency Customer Support jobs are:
What states have the most Senior Cryptocurrency Customer Support jobs? States with the most job openings for Senior Cryptocurrency Customer Support jobs include:
What job categories do people searching Senior Cryptocurrency Customer Support jobs look for? The top searched job categories for Senior Cryptocurrency Customer Support jobs are:
Senior Cryptocurrency Customer Support jobs near you
Infographic showing various Senior Cryptocurrency Customer Support job openings in the United States as of July 2026, with employment types broken down into 13% Locum Tenens, 7% Internship, 41% As Needed, 6% Full Time, 2% Part Time, and 31% Nights. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $80,287 per year, or $38.6 per hour.

Senior Cryptocurrency Engineer

AnaVation

Washington, DC • Remote

$118K - $162K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago

Job description

Be Challenged and Make a Difference 
 
In a world of technology, people make the difference. We believe if we invest in great people, then great things will happen. At AnaVation, we provide unmatched value to our customers and employees through innovative solutions and an engaging culture. 

Description of Tasks to be Performed:    

As the Senior Cryptocurrency Engineer, you will serve as the primary technical authority for blockchain analysis, digitalasset tracing, cyberenabled financial investigations, and cryptocurrencyrelated criminal cases. You will apply your advanced analytical expertise and subjectmatter knowledge to evaluate complex blockchain ecosystems, decentralizedfinance platforms, and illicitfinance activity.

Within your mission team, you will lead the technical direction of blockchain and digitalasset investigations, working alongside forensic SMEs and developers to integrate cryptocurrency intelligence into broader investigative and cyberoperations workflows.

You will design and build investigative tools, perform highconfidence tracing operations, and assess emerging payment technologies to identify criminal exploitation patterns. You will advise investigators and mission partners on blockchain artifacts, digitalasset seizure procedures, and proper chainofcustody for decentralized evidence.

Drawing on your substantial experience, you will independently plan and execute technical goals, shape analytic and investigative strategy, and provide mentorship or guidance to others when needed.

Work location: Work is mostly remote, with occasional visits to customer and/or corporate locations in DC/Northern Virginia. Applicants who do not currently reside within commuting distance to these locations should describe how they would satisfy any onsite requirements. Remote status is subject to change at the customer's direction, but is expected to continue. 

Responsibilities

  • Conduct blockchain analysis and cryptocurrency tracing across Bitcoin, EVM chains, privacy coins, DeFi platforms, and crosschain ecosystems.
  • Develop algorithms, methods, and analytic workflows supporting seizure warrants, forensic audits, and financialcrime investigations.
  • Analyze smart contracts, Solidity bytecode, token behavior, mixing/tumbling activity, anonymityenhancing technologies, and illicitfinance patterns.
  • Conduct financialcyber investigations using complex business records, transaction flows, and digitalasset movement patterns.
  • Perform cyber target development, including identification and analysis of cyberenabled criminal networks, ransomware actors, intrusion sets, and threatfinance structures.
  • Evaluate emerging payment technologies and assess their risk for criminal exploitation or terrorist financing.
  • Conduct research and analysis on cybercrime methods, moneylaundering typologies, obfuscation techniques, and cyberenabled financial threats.
  • Provide analytical and evaluative services to analyze cyber evidence, tools, services, and investigative technologies.
  • Conduct cyberforensic acquisition, chainofcustody procedures, and digitalevidence analysis for computers, mobile devices, and storage media.
  • Apply investigation techniques to gather, preserve, and present digital evidence suitable for courtroom use.
  • Assist with opensource research, deepweb/darkweb analysis, socialmedia analysis, electronic evidence review, and intelligencedriven investigative support.
  • Produce detailed investigative reports, analytic products, visualizations, and finished professional intelligence.
  • Collaborate with cyber, forensic, financialcrime, threatfinance, and intelligence teams to support major federal investigations.
  • Research emerging blockchain technologies, privacy solutions, exploit techniques, and evolving cryptocriminal methodologies.
  • Develop, deliver, and lead formal training events for government and crossagency partners.
Required Qualifications:
  • 5 years of experience in blockchain engineering, cryptocurrency forensics, digitalasset security, cyberenabled financial investigations, or related areas.
  • Bachelor's degree in Computer Science, Cybersecurity, Data Science, or related field.
  • Handson experience conducting cryptocurrency analyses in support of federal investigations and prosecutions.
  • Experience with one or more blockchain analysis platforms (Chainalysis Reactor, TRM Labs, CipherTrace, or similar).
  • Proficiency with one or more of smart contracts, Solidity, EVM internals, and blockchain APIs.
  • Ability to conduct research using opensource intelligence, domestic/international databases, corporate filings, and investigative datasets.
  • Strong understanding of illicitfinance typologies, obfuscation and anonymization methods, and laundering mechanisms.
  • Clear written and verbal communication skills.
  • Strong attention to detail
  • Demonstrated ability to produce formal investigative products.
  • Candidates must meet eligibility requirements for a TS/SCI clearance. DHS Entry on Duty (EOD) suitability is required to begin support. Following EOD approval, candidates will be processed for, and must successfully obtain SCI.
Preferred Qualifications:
  • Master's degree in related field
  • Chainalysis Reactor Certification, TRM Forensics Certification, Certified Blockchain Professional (CBP), or equivalent.
  • GIAC cybersecurity certifications (Security+, GCIA, GCED beneficial).
  • Experience conducting technical/data analysis and tracing of cryptocurrency transactions through cyber/crypto data platforms.
  • Experience producing allsource, cybersecurity, or threatfinance finished intelligence products.
  • Experience in financialservices environments, including compliance, asset management, wealth management, securities, or banking operations.
  • Processimprovement or reengineering experience supporting modernization of investigative workflows.
  • Active DHS EOD suitability
Benefits 
  •         Generous cost sharing for medical insurance for the employee and dependents 
  •         100% company paid dental insurance for employees and dependents 
  •         100% company paid long-term and short-term disability insurance 
  •         100% company paid vision insurance for employees and dependents 
  •         401k plan with generous match and 100% immediate vesting 
  •         Competitive Pay 
  •         Generous paid leave and holiday package 
  •         Tuition and training reimbursement 
  •         Life and AD&D Insurance
About AnaVation 
AnaVation is the leader in solving the most complex technical challenges for collection and processing in the U.S. Federal Intelligence Community. We are a US owned company headquartered in Chantilly, Virginia. We deliver groundbreaking research with advanced software and systems engineering that provides an information advantage to contribute to the mission and operational success of our customers. We offer complex challenges, a top-notch work environment, and a world-class, collaborative team.  
 
If you want to grow your career and make a difference while doing it, AnaVation is the perfect fit for you! 
 
AnaVation is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
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