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Entry Level Zendesk Chat Support Jobs (NOW HIRING)

CannaSense Total Wellness

Entry Level Chat Support

$18.50 - $24.25/hr

CannaSense Total Wellness Cultivating Responsible Cannabis Use CannaSense Total Wellness is currently training volunteers across the country to help man our chat support system. You do not have to be ...

PrideStaff

Chat and Ticket Support Specialist

Plano, TX · On-site

$20/hr

CHAT AND TICKET SUPPORT SPECIALIST Are you a customer service enthusiast with a knack for problem ... Demonstrated expertise in using Zendesk, Salesforce Service Cloud, Jira Service Management , and ...

Ethypharm

Live Chat Agent

Atlanta, GA · Remote

$15.75 - $21.25/hr

Live Chat Agent Department: Customer Support Employment Type: Full-Time Work Arrangement: Remote ... Familiarity with Microsoft Teams, Slack, Zendesk, Intercom, or similar communication/support tools.

ReqRoute

Online Live Chat

San Jose, CA · Remote

$18 - $25/hr

We are seeking friendly, dependable, and customer-focused individuals to join our team as Online Live Chat Support Representatives. This is an excellent entry-level opportunity for someone who enjoys ...

Lone Wolf Technologies

Customer Support Representative

OR · Remote

$26 - $28.50/hr

Experience with Salesforce, Zendesk, Intercom, or a similar ticketing system preferred * Knowledge of Remote Desktop is an asset * Chat support experience is a plus * Knowledge of Lone Wolf ...

Lone Wolf Technologies

Customer Support Representative

OR · On-site +1

$26 - $28.50/hr

Experience with Salesforce, Zendesk, Intercom, or a similar ticketing system preferred * Knowledge of Remote Desktop is an asset * Chat support experience is a plus * Knowledge of Lone Wolf ...

TCGplayer, Inc.

Robotics Support Analyst I

Longmont, CO · On-site

$17 - $27/hr

The Robotics Support Analyst makes sure customers have maximum uptime with the Roca Sorter by ... ZenDesk, chat, email, phone, and video calls. This includes a small number of cases requiring ...

TCGplayer, Inc.

Robotics Support Analyst I

Longmont, CO · On-site

$17 - $27/hr

The Robotics Support Analyst makes sure customers have maximum uptime with the Roca Sorter by ... ZenDesk, chat, email, phone, and video calls. This includes a small number of cases requiring ...

eBay, Inc.

Robotics Support Analyst I

Longmont, CO · On-site

$17 - $27/hr

The Robotics Support Analyst makes sure customers have maximum uptime with the Roca Sorter by ... ZenDesk, chat, email, phone, and video calls. This includes a small number of cases requiring ...

Donato Technologies, Inc

IT Support Associate

Memphis, TN · On-site

$16.50 - $21.25/hr

Position: IT Support Associate (dedicated chat support) Requirement: Customer Service & entry level technical support. PRIMARY PURPOSE: To provide basic IT systems support to end users on a variety ...

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Entry Level Zendesk Chat Support information

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How much do entry level zendesk chat support jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for entry level zendesk chat support in the United States is $26.64, according to ZipRecruiter salary data. Most workers in this role earn between $21.39 and $29.81 per hour, depending on experience, location, and employer.

What is an entry level Zendesk Chat Support?

An Entry Level Zendesk Chat Support role involves assisting customers via live chat using the Zendesk platform. In this position, you help answer questions, resolve issues, and provide information about products or services. As an entry-level position, no prior experience is typically required, but good communication and computer skills are important. Training is usually provided to help new hires learn how to use Zendesk and follow company procedures.

What are the key skills and qualifications needed to thrive as an entry level Zendesk Chat Support?

To thrive as an Entry Level Zendesk Chat Support agent, you need strong written communication skills, basic computer literacy, and familiarity with customer service principles, often supported by a high school diploma or equivalent. Proficiency in using Zendesk and related CRM systems is typically required, along with the ability to navigate help desk tools efficiently. Patience, problem-solving abilities, and a customer-focused attitude are essential soft skills that help agents excel in this role. These skills and qualities are crucial for resolving customer issues promptly, maintaining high satisfaction levels, and representing the company positively in a digital environment.

What are some common challenges faced by entry level Zendesk Chat Support and how can they be managed?

Entry Level Zendesk Chat Support agents often encounter challenges such as managing multiple conversations simultaneously, handling difficult or frustrated customers, and quickly learning product details. To manage these challenges, agents benefit from thorough onboarding, utilizing internal knowledge bases, and leveraging Zendesk's built-in tools like macros for efficiency. Regular communication with team leads and participating in ongoing training sessions also help agents build confidence and improve their customer service skills.
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Entry Level Zendesk Chat Support jobs near you
Infographic showing various Entry Level Zendesk Chat Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $55,417 per year, or $26.6 per hour.

Entry Level Chat Support

Remote

CannaSense Total Wellness
See more jobs at CannaSense Total Wellnessexternal

$18.50 - $24.25/hr

Other

Re-posted 3 days ago

Job description

CannaSense Total Wellness

Cultivating Responsible Cannabis Use

CannaSense Total Wellness is currently training volunteers across the country to help man our chat support system. You do not have to be a computer guru, but you should be comfortable with a computer, have great internet connection and a few 2 hour blocks of free time. You can only qualify if you are in the collective.

Work From Home Office

This is a virtual work from home office position. Warner Robins, Georgia is only the office location in charge of our volunteer program.

Scheduling Plan

We are training volunteers to sign in to our chat system and assist other patients. To keep things running smoothly, we need a scheduling structure.

  1. 2 Hour dedicated Time Slots - Patients need your full attention.
  2. Time Slots Scheduled Weekly - update your availability weekly.
  3. You are free to do more. But we schedule in 2 hour time slots.

NOTE: We do not need a resume for this position.

ALSO NOTE: This is a required position for any candidate who wishes to apply for any other position with us in the future.

Apply