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Entry Level Zendesk Chat Support Jobs (NOW HIRING)

Remote Recruitment

Live Chat Support Agent

$19.25 - $25.50/hr

Live Chat Support Agent Salary: R23 000 - R25 000 per month Remote Recruitment is hiring a Live ... Experience with a helpdesk tool such as Zendesk, Freshdesk or Intercom * Patience under volume and ...

CannaSense Total Wellness

Entry Level Chat Support

$18.50 - $24.25/hr

CannaSense Total Wellness Cultivating Responsible Cannabis Use CannaSense Total Wellness is currently training volunteers across the country to help man our chat support system. You do not have to be ...

PrideStaff

Chat and Ticket Support Specialist

Plano, TX · On-site

$20/hr

CHAT AND TICKET SUPPORT SPECIALIST Are you a customer service enthusiast with a knack for problem ... Demonstrated expertise in using Zendesk, Salesforce Service Cloud, Jira Service Management , and ...

Burjline Builders

Online Chat Representative

New York, NY · On-site

$17.50 - $23.75/hr

An Online Chat Representative provides customer support through live chat, messaging platforms, or ... Experience using CRM software such as Salesforce, Zendesk, Freshdesk, or HubSpot. * Ability to work ...

Burjline Builders

Online Chat Representative

Manhattan, NY · On-site

$17.75 - $24/hr

Online Chat Representative An Online Chat Representative provides customer support through live ... Experience using CRM software such as Salesforce, Zendesk, Freshdesk, or HubSpot. * Ability to work ...

Lone Wolf Technologies

Customer Support Representative

OR · On-site +1

$26 - $28.50/hr

Experience with Salesforce, Zendesk, Intercom, or a similar ticketing system preferred * Knowledge of Remote Desktop is an asset * Chat support experience is a plus * Knowledge of Lone Wolf ...

Remote Recruitment

Customer Service Agent

$15.75 - $21.25/hr

Familiarity with Zendesk or similar tools * Exposure to live chat support What's on offer A permanent, fully remote role with a UK employer, working 09:00-17:00 UK time (11:00-19:00 SAST), with ...

Donato Technologies, Inc

IT Support Associate

Memphis, TN · On-site

$16.50 - $21.25/hr

Position: IT Support Associate (dedicated chat support) Requirement: Customer Service & entry level technical support. PRIMARY PURPOSE: To provide basic IT systems support to end users on a variety ...

Meridial

Customer Support Agent - Freelance Project

$19.25 - $25.50/hr

This role requires addressing customer inquiries via phone, email, and live chat, focused on ... Utilize Zendesk, Aircall, and internal CRM systems for tracking, managing, and resolving customer ...

TEKsystems

Desktop Support

Portland, OR

$24 - $27/hr

... Chat Support • Support of global workforce both onsite and remote workers • Ensuring data ... Entry Level Job Type & Location This is a Contract position based out of Portland, OR. Pay and ...

TEKsystems

Desktop Support

Portland, OR · On-site

$24 - $27/hr

... Chat Support • Support of global workforce both onsite and remote workers • Ensuring data ... Entry Level Job Type & Location This is a Contract position based out of Portland, OR. Pay and ...

Daon

Product Support Engineer

Fairfax, VA · On-site

... tools (e.g., Jira, Zendesk workflows, CRM integrations) and managing software licenses ... Experience with ticketing systems, live chat support channels, and basic workflow tools. * Hands-on ...

Daon Inc

Product Support Engineer

Fairfax, VA · On-site

... tools (e.g., Jira, Zendesk workflows, CRM integrations) and managing software licenses ... Experience with ticketing systems, live chat support channels, and basic workflow tools. * Hands-on ...

Daon Inc

Product Support Engineer

Fairfax, VA · On-site

... tools (e.g., Jira, Zendesk workflows, CRM integrations) and managing software licenses ... Experience with ticketing systems, live chat support channels, and basic workflow tools. * Hands-on ...

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Entry Level Zendesk Chat Support information

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$15

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$42

How much do entry level zendesk chat support jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for entry level zendesk chat support in the United States is $26.64, according to ZipRecruiter salary data. Most workers in this role earn between $21.39 and $29.81 per hour, depending on experience, location, and employer.

What is an entry level Zendesk Chat Support?

An Entry Level Zendesk Chat Support role involves assisting customers via live chat using the Zendesk platform. In this position, you help answer questions, resolve issues, and provide information about products or services. As an entry-level position, no prior experience is typically required, but good communication and computer skills are important. Training is usually provided to help new hires learn how to use Zendesk and follow company procedures.

What are the key skills and qualifications needed to thrive as an entry level Zendesk Chat Support?

To thrive as an Entry Level Zendesk Chat Support agent, you need strong written communication skills, basic computer literacy, and familiarity with customer service principles, often supported by a high school diploma or equivalent. Proficiency in using Zendesk and related CRM systems is typically required, along with the ability to navigate help desk tools efficiently. Patience, problem-solving abilities, and a customer-focused attitude are essential soft skills that help agents excel in this role. These skills and qualities are crucial for resolving customer issues promptly, maintaining high satisfaction levels, and representing the company positively in a digital environment.

What are some common challenges faced by entry level Zendesk Chat Support and how can they be managed?

Entry Level Zendesk Chat Support agents often encounter challenges such as managing multiple conversations simultaneously, handling difficult or frustrated customers, and quickly learning product details. To manage these challenges, agents benefit from thorough onboarding, utilizing internal knowledge bases, and leveraging Zendesk's built-in tools like macros for efficiency. Regular communication with team leads and participating in ongoing training sessions also help agents build confidence and improve their customer service skills.
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Entry Level Zendesk Chat Support jobs near you
Infographic showing various Entry Level Zendesk Chat Support job openings in the United States as of September 2026, with employment types broken down into 90% Full Time, 5% Part Time, and 5% Contract. Highlights an 100% In-person job distribution, with an average salary of $55,417 per year, or $26.6 per hour.

Live Chat Support Agent

Remote

Remote Recruitment
See more jobs at Remote Recruitmentexternal

$19.25 - $25.50/hr

Other

Posted 9 days ago

Job description

Live Chat Support Agent

Salary: R23 000 - R25 000 per month

Remote Recruitment is hiring a Live Chat Support Agent for a UK employer, fully remote from South Africa.

Role Overview

You will be the first person a UK customer speaks to, answering live chats quickly and clearly and solving what you can on the spot. It suits someone who types fast, stays calm and genuinely likes helping people.

You will work 09:00-17:00 UK time (11:00-19:00 SAST) from home, with equipment guidance, a proper induction and a manager who is contactable through the day. This is a permanent role, not a short contract.

Key Responsibilities
  • Answer inbound live chats within the agreed response time
  • Resolve common queries directly using the knowledge base
  • Raise and track tickets for issues needing another team
  • Keep accurate notes on every conversation
  • Spot recurring problems and flag them to the team lead
  • Maintain a friendly, human tone even at busy times
What You'll Need
  • One or more years in customer service, live chat, call centre or retail support
  • Fast, accurate typing with clear written English
  • Experience with a helpdesk tool such as Zendesk, Freshdesk or Intercom
  • Patience under volume and a calm approach to frustrated customers
  • Reliable home internet and a quiet space for UK-hours work
Nice To Have
  • Exposure to e-commerce or subscription support
  • Experience with multi-chat handling
  • Familiarity with knowledge-base writing

What's on offer

A permanent, fully remote role with proper training, a supportive team lead and realistic chat targets. Strong agents move into senior support or team lead roles.

Remote Recruitment connects South African talent with UK employers. We reply to every application.

Apply