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Entry Level Zendesk Chat Support Jobs (NOW HIRING)

Gotham Biotech

Live Chat Support Agent

Portland, ME · Remote

$22 - $25/hr

Live Chat Support Agent Industry: Customer Service & Digital Support Salary: $23-$25 per hour ... Proficiency in using CRM systems, ticketing platforms, and live chat software (e.g., Zendesk ...

Kelly Services

Chat Support Agent

Smyrna, TN · On-site

Perform additional duties as needed to support the team and business objectives Required Qualifications: * entry level role requiring maximum 1-3 years experience of customer service or chat support ...

Kelly Services

Chat Support Agent

Smyrna, TN · On-site

Perform additional duties as needed to support the team and business objectives Required Qualifications: * entry level role requiring maximum 1-3 years experience of customer service or chat support ...

Donato Technologies, Inc

IT Support Associate

Memphis, TN · On-site

$16.50 - $21.25/hr

Position: IT Support Associate (dedicated chat support) Requirement: Customer Service & entry level technical support. PRIMARY PURPOSE: To provide basic IT systems support to end users on a variety ...

Daon

Product Support Engineer

Fairfax, VA

... tools (e.g., Jira, Zendesk workflows, CRM integrations) and managing software licenses ... Experience with ticketing systems, live chat support channels, and basic workflow tools. * Hands-on ...

Daon Inc

Product Support Engineer

Fairfax, VA · On-site

... tools (e.g., Jira, Zendesk workflows, CRM integrations) and managing software licenses ... Experience with ticketing systems, live chat support channels, and basic workflow tools. * Hands-on ...

Daon Inc

Product Support Engineer

Fairfax, VA · On-site

... tools (e.g., Jira, Zendesk workflows, CRM integrations) and managing software licenses ... Experience with ticketing systems, live chat support channels, and basic workflow tools. * Hands-on ...

Hollent llc

Chat Moderator (Remote)

Miami, FL · Remote

$23.96 - $27.95/hr

In this role, you will monitor, manage, and support real-time chat environments to ensure a ... Zendesk, Khoros, Discourse, or similar). * Experience working within a Product Management or ...

WLC Management Firm LLC

Live Chat Agent

Harrisburg, IL

$14.75 - $19.50/hr

Our mission is to support our facilities in delivering compassionate, high-quality care to ... Preferred: * Familiarity with live chat software (e.g., LiveChat, Zendesk, Intercom) and CRM ...

MyZone

Customer Support Tier 1 & Social Media

Chicago, IL

$17.50 - $22.50/hr

Job Summary * Entry-level customer support position, provides customer service and resolves ... Further tiers would include handling phone calls with clients and live chat. This position will ...

MyZone

Customer Support Tier 1 & Social Media

Chicago, IL

$17.50 - $22.50/hr

Job Summary * Entry-level customer support position, provides customer service and resolves ... Further tiers would include handling phone calls with clients and live chat. This position will ...

HighlightTA

Customer Support Specialist

Oklahoma City, OK · Remote

$16.75 - $22.50/hr

Troubleshoot issues and provide clear, empathetic communication via phone, chat, and email * Document, escalate, and track support requests using Zendesk * Verify and report software bugs ...

Bindr®

Support & Content Moderator

Pittsburgh, PA · Remote

$12 - $18/hr

Respond to user inquiries and resolve tickets through Zendesk * Maintain and follow our existing ... Internship or entry-level candidates Compensation: $12 - $18/hr How to Apply Please apply here and ...

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Entry Level Zendesk Chat Support information

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How much do entry level zendesk chat support jobs pay per hour?

As of Jun 15, 2026, the average hourly pay for entry level zendesk chat support in the United States is $26.64, according to ZipRecruiter salary data. Most workers in this role earn between $21.39 and $29.81 per hour, depending on experience, location, and employer.

How to become a customer support chat agent?

To become an entry-level Zendesk Chat Support agent, candidates typically need strong communication skills, basic computer literacy, and familiarity with customer service tools like Zendesk. Relevant experience or certifications in customer support can be helpful, and some roles may require availability during specific hours or shifts.

How much can you make doing beginner live chat jobs?

Entry level Zendesk Chat Support roles typically pay between $10 and $15 per hour, depending on the company and location. These positions often require basic communication skills and familiarity with chat platforms, with pay increasing with experience and additional skills.

What jobs pay $2000 a day?

Jobs that can pay $2000 a day typically include specialized roles such as high-level consultants, senior executives, or certain freelance professionals with in-demand skills. Entry-level positions like Zendesk Chat Support generally do not offer such high daily rates, as they are designed for beginners and require less experience. Earning this level often requires extensive experience, certifications, or working in high-paying industries or freelance capacities.

Are chat support jobs legit?

Entry level Zendesk Chat Support jobs are legitimate customer service roles that involve assisting clients via live chat platforms. These positions typically require good communication skills and familiarity with chat tools, and they are offered by reputable companies. However, job seekers should verify the employer's credibility and avoid positions that ask for upfront payments or personal information early in the application process.

What are the key skills and qualifications needed to thrive as an Entry Level Zendesk Chat Support agent, and why are they important?

To thrive as an Entry Level Zendesk Chat Support agent, you need strong written communication skills, basic computer literacy, and familiarity with customer service principles, often supported by a high school diploma or equivalent. Proficiency in using Zendesk and related CRM systems is typically required, along with the ability to navigate help desk tools efficiently. Patience, problem-solving abilities, and a customer-focused attitude are essential soft skills that help agents excel in this role. These skills and qualities are crucial for resolving customer issues promptly, maintaining high satisfaction levels, and representing the company positively in a digital environment.

What is an Entry Level Zendesk Chat Support role?

An Entry Level Zendesk Chat Support role involves assisting customers via live chat using the Zendesk platform. In this position, you help answer questions, resolve issues, and provide information about products or services. As an entry-level position, no prior experience is typically required, but good communication and computer skills are important. Training is usually provided to help new hires learn how to use Zendesk and follow company procedures.

What are some common challenges faced by Entry Level Zendesk Chat Support agents and how can they be managed?

Entry Level Zendesk Chat Support agents often encounter challenges such as managing multiple conversations simultaneously, handling difficult or frustrated customers, and quickly learning product details. To manage these challenges, agents benefit from thorough onboarding, utilizing internal knowledge bases, and leveraging Zendesk's built-in tools like macros for efficiency. Regular communication with team leads and participating in ongoing training sessions also help agents build confidence and improve their customer service skills.
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Entry Level Zendesk Chat Support jobs near you
Infographic showing various Entry Level Zendesk Chat Support job openings in the United States as of June 2026, with employment types broken down into 66% Full Time, 17% Part Time, and 17% Contract. Highlights an 83% In-person, and 17% Remote job distribution, with an average salary of $55,417 per year, or $26.6 per hour.

Entry Level Chat Support

CannaSense Total Wellness

Warner Robins, GA • Remote

$16.75 - $22/hr

Other

Posted 20 days ago

Job description

CannaSense Total Wellness
Cultivating Responsible Cannabis Use
CannaSense Total Wellness is currently training volunteers across the country to help man our chat support system. You do not have to be a computer guru, but you should be comfortable with a computer, have great internet connection and a few 2 hour blocks of free time. You can only qualify if you are in the collective.
Work From Home Office
This is a virtual work from home office position. Warner Robins, Georgia is only the office location in charge of our volunteer program.
Scheduling Plan
We are training volunteers to sign in to our chat system and assist other patients. To keep things running smoothly, we need a scheduling structure.
What we need.

  1. 2 Hour dedicated Time Slots - Patients need your full attention.
  2. Time Slots Scheduled Weekly - update your availability weekly.
  3. You are free to do more. But we schedule in 2 hour time slots.

NOTE: We do not need a resume for this position.
ALSO NOTE: This is a required position for any candidate who wishes to apply for any other position with us in the future.

Apply